1. Proyecto BARCO
1www.geodis.com 4PL Service Provider

2. Proyecto BARCO
2www.geodis.com 4PL Service Provider

3. Dinámica del Proceso
3www.geodis.com 4PL Service Provider

4. 4www.geodis.com 4PL Service Provider
DHL advertising in HTML Key Performance Indicators
Metrics and Customer Interlock
Indicator KPI Measurement Target Universes & Scopes
On time
deliveries for
Local
Transportation
Percentage of shipments delivered
w ithin the agreed transit times
according to the service level
required by customer
99%
Universe:Allthe deliveries & returns of the month
Scope:Since Geodis receives the request email until the merchandise delivery.
(Parts should be already Imported)
On time
deliveries for
Exports
Percentage of shipments delivered
w ithin the agreed international
transit times
99%
Universe:Allthe exports made on the month.
Scope:Since the merchandise is entered into customs until it's arrivalto destination
country.
Merchandise
Losses
Total of merchandise losses during
handling and transport 99,99%
Universe:Allthe merchandise under Geodis guard on the month.
Scope:Since Geodis receives the merchandise until it's delivery to customs or final
customer (w arehousing & transportation included)
*Merchandise
Damages
Total of merchandise damaged due
to logistic incorrect handling
99%
Universe:Allthe merchandise under Geodis guard on the month.
Scope:Since Geodis receives the merchandise until it's delivery to customs or final
customer (w arehousing & transportation included)
Stratified
Inventory
Accuracy
Stock Accuracy - Totalof
discrepancies as % of the sample
defined by customer extracted from
BAANSystem
99.5%,
Critical Rate 90%
Universe:Sample defined by the customer betw een 10 & 15% of the total
inventory.
Scope:A sample of the total inventory w illbe defined and counted tw ice per month
W2W Inventory
Accuracy
Stock Accuracy - Totalof
discrepancies as % of the total
inventory extracted fromBAAN
System
99.5%,
Critical Rate 90%
Universe:Total of the merchandise registered in BAAN.
Scope:A count of the total inventory w illbe executed tw ice a year.
Billing Process
Status
Status of the billing process of the
services developed in the month
N/A
Universe:Total of the transactions made in the month.
Scope:Allthe services developed in the month must be sent (invoiced) in the next
month of the performance of the services.
Target Achieved
Target Attainment
within 2%
Target Missed
GEODIS-BARCO
México
Control Tower

5. www.geodis.com 4PL Service Provider
Our commitment
We orchestrate the best services to suit your requirements, both
operational and financial. We provide you the visibility you need for
managing the dynamics of your supply chain, and the control needed
to deliver consistently excellent performance, locally, regionally and
globally .
Building collaborative, flexible, global logistics and supply chain
solutions
Selecting, assembling and integrating best value service partners
Providing supply chain visibility, security and control
Ensuring continuous cost effectiveness through operational excellence
and dynamic supply chain optimization
TO BRING VALUE TO OUR CLIENTS BY:
5

6. www.geodis.com 4PL Service Provider
Contacts
Alejandro A. Lombardo.
New Business Development.
Tel: +54 11 4320-4215, Cel +54 1536810208
email: lombardo@ar.ibm.com
Francisco Jose Pigretti, SSA Executive.
Tel: +54 11 5070 5407, Cel +54 1153383168
email: fpigre@ar.ibm.com
Claudio Zinni, SSA WH&Transp.Manager.
Tel: +54 11 5070 6415, Cel +54 1131687706
email: zinni@ar.ibm.com
Visit our web site
www.geodis.com
6