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Social Media Marketing

   How Can I Use YouTube, LinkedIn
                 YouTube LinkedIn,
   Facebook, Squidoo and Others to
        Promote my Auction

        By Cris Canning CMP
Keep an open mind
   p     p

 In times of change
              change,
   learners inherit the earth
      while the learned find themselves
       wonderfully prepared for a
          world th t no l
              ld that   longer exists.
                                 i t

                Eric Hoffer

                   (c) 2009 All Rights Reserved
                Cris Canning CMP Hospitality Ink
What’s new about 2.0?

  1.0
  1 0 – one-way and i t
                    d interruptive,
                              ti
  controlled by the corporation

  2.0 interactive,
  2 0 – interactive stimulates dialogue
                               dialogue,
  controlled by the customer



                  (c) 2009 All Rights Reserved
               Cris Canning CMP Hospitality Ink
Types of Marketing
  Outbound Marketing                 Inbound Marketing
   Telemarketing
   T l     k ti                       SEO / SEM
   Trade Shows                        Blogging
   Direct M k ti
   Di t Marketing                     Social M di
                                      S i l Media
   Email Blasts                       RSS
   Print Ad
   P i t Ads                          Free tools / Trials
                                      F    t l Ti l
   TV/Radio Ads                       Public Relations




                  (c) 2009 All Rights Reserved
               Cris Canning CMP Hospitality Ink
Why Should You Use It?
  y




              (c) 2009 All Rights Reserved
           Cris Canning CMP Hospitality Ink
What is Social Media ?

   Any communications format where the
         users publish the content
                           content.

        Social media marketing
                  is
         inbound marketing.

                 (c) 2009 All Rights Reserved
              Cris Canning CMP Hospitality Ink
Social Media Marketing
                     g


   It helps increase your search
   engine optimization (SEO)
        i     ti i ti
   It helps promote your blog
   It is permission centric


                (c) 2009 All Rights Reserved
             Cris Canning CMP Hospitality Ink
Blogs




           (c) 2009 All Rights Reserved
        Cris Canning CMP Hospitality Ink
Blogs by Email




            (c) 2009 All Rights Reserved
         Cris Canning CMP Hospitality Ink
Blog Directory - Technorati




               (c) 2009 All Rights Reserved
            Cris Canning CMP Hospitality Ink
(c) 2009 All Rights Reserved
Cris Canning CMP Hospitality Ink
Microblogging - Twitter
        gg g




               (c) 2009 All Rights Reserved
            Cris Canning CMP Hospitality Ink
How Twitter Can Help
  PR: Promote your event (before & during)
  and build buzz
  Find out what others are saying about your
  company
  Obtain real-time feedback (market research)
  Market your experience to the industry
  Connect with journalists
  Find out what others are saying about your
  company
                   (c) 2009 All Rights Reserved
                Cris Canning CMP Hospitality Ink
Twitpics
  Use Twitter to share pictures.
  Log into Twitpics with you Twitter username
  and password.
  Click on “Upload Photo” and follow along.
  You can also upload from y
                 p           your p
                                  phone.

  Be sure to share pictures from this
  conference. Email them to
  nautoauctionasn.8466@twitpic.com
                   (c) 2009 All Rights Reserved
                Cris Canning CMP Hospitality Ink
E-Zine - HTML




      A good service provider is Constant Contact.
                     (c) 2009 All Rights Reserved
                  Cris Canning CMP Hospitality Ink
E-Zine - Text




   If you are concerned about Blackberries, firewalls or international
   recipients, go straight t t Text Pad is a program t keep them properly
       i i t       t i ht text. T t P d i             to k     th      l
   formatted.
                            (c) 2009 All Rights Reserved
                         Cris Canning CMP Hospitality Ink
Social Networking
                g
 “I’m 48 and I don’t understand this
  Im           don t
       Social Networking stuff.”

 Similar to a business
 cocktail reception
 Without the
 With t th constraints
                   t i t
 of time and space
                  (c) 2009 All Rights Reserved
               Cris Canning CMP Hospitality Ink
Social Networking - Linkedin
                g




               (c) 2009 All Rights Reserved
            Cris Canning CMP Hospitality Ink
Social Networking - Linkedin
                g




               (c) 2009 All Rights Reserved
            Cris Canning CMP Hospitality Ink
(c) 2009 All Rights Reserved
Cris Canning CMP Hospitality Ink
Social Networking - Facebook
Why Should You Care about Facebook?
   Over 120 million active users
   Adding 250,000 new users daily since January
   ’07
   4th most trafficked site
   Most trafficked social media site
   Top social search engine
   More than 55,000 networks
   More than half are outside college & fastest
   growing d
        i demographic i 25 years or older
                       hi is             ld
                    (c) 2009 All Rights Reserved
                 Cris Canning CMP Hospitality Ink
(c) 2009 All Rights Reserved
Cris Canning CMP Hospitality Ink
Pages
  g




           (c) 2009 All Rights Reserved
        Cris Canning CMP Hospitality Ink
Create a Business Page
                    g




               (c) 2009 All Rights Reserved
            Cris Canning CMP Hospitality Ink
Social Networking - Auttr
                g




                (c) 2009 All Rights Reserved
             Cris Canning CMP Hospitality Ink
(c) 2009 All Rights Reserved
Cris Canning CMP Hospitality Ink
Photo sharing - flickr




 Photo h ti
 Ph t hosting sites make it easier f you t include photos.
               it     k        i for     to i l d h t
                              (c) 2009 All Rights Reserved
                           Cris Canning CMP Hospitality Ink
Tagging
  gg g




             (c) 2009 All Rights Reserved
          Cris Canning CMP Hospitality Ink
Video Sharing - YouTube
            g




              (c) 2009 All Rights Reserved
           Cris Canning CMP Hospitality Ink
(c) 2009 All Rights Reserved
Cris Canning CMP Hospitality Ink
(c) 2009 All Rights Reserved
Cris Canning CMP Hospitality Ink
Case Study: Will It Blend
         y




                (c) 2009 All Rights Reserved
             Cris Canning CMP Hospitality Ink
Other Web 2.0 ideas
O         20
 (for inbound marketing)


          (c) 2009 All Rights Reserved
       Cris Canning CMP Hospitality Ink
(c) 2009 All Rights Reserved
Cris Canning CMP Hospitality Ink
Free Forums




             (c) 2009 All Rights Reserved
          Cris Canning CMP Hospitality Ink
Participate in Q&A
       p




               (c) 2009 All Rights Reserved
            Cris Canning CMP Hospitality Ink
(c) 2009 All Rights Reserved
Cris Canning CMP Hospitality Ink
Online Communities - Ning
                        g




               (c) 2009 All Rights Reserved
            Cris Canning CMP Hospitality Ink
(c) 2009 All Rights Reserved
Cris Canning CMP Hospitality Ink
Event Sites




                 (c) 2009 All Rights Reserved
              Cris Canning CMP Hospitality Ink
Event Sites




                 (c) 2009 All Rights Reserved
              Cris Canning CMP Hospitality Ink
Facebook Event Page
                 g




              (c) 2009 All Rights Reserved
           Cris Canning CMP Hospitality Ink
Public Relations 2.0




             (c) 2009 All Rights Reserved
          Cris Canning CMP Hospitality Ink
Send releases directly to your
target market.
   News Aggregators & Social
   Bookmarking
   Article Marketing
   A ti l M k ti
   Distribution PR Web, PR Zoom
   Online Press Room
  Thought Leadership/Expertise
              (c) 2009 All Rights Reserved
           Cris Canning CMP Hospitality Ink
News Aggregators - Digg




 It’s not always about making the front page of these sites but rather creating
 multiple links to your blog and website
                                 website.

                               (c) 2009 All Rights Reserved
                            Cris Canning CMP Hospitality Ink
Social Bookmarking – del.icio.us
                 g




               (c) 2009 All Rights Reserved
            Cris Canning CMP Hospitality Ink
Article Marketing
                g




               (c) 2009 All Rights Reserved
            Cris Canning CMP Hospitality Ink
Resource Box

 Visit http://www.TheInternetArticleGuy.com for
 more leading edge tips and tools for writing
 articles that bring you prospects publicity and
                          prospects,
 profits. You can also subscribe to our monthly
 Article Writing & Marketing Tips Newsletter You
 are also invited to visit my Express-Start Article
 Writing Program for more information on the next
 article writing teleseminar.

                     (c) 2009 All Rights Reserved
                  Cris Canning CMP Hospitality Ink
(c) 2009 All Rights Reserved
Cris Canning CMP Hospitality Ink
Online Press Room




              (c) 2009 All Rights Reserved
           Cris Canning CMP Hospitality Ink
Thought Leadership/Expertise




                (c) 2009 All Rights Reserved    (c) 2009 Cris Canning CMP
             Cris Canning CMP Hospitality Ink
Teleclass




       This can be a revenue source or “pink spoon.”
                      (c) 2009 All Rights Reserved
                   Cris Canning CMP Hospitality Ink
(c) 2009 All Rights Reserved
Cris Canning CMP Hospitality Ink
Webinar




      This can be a revenue source or “pink spoon.”
                     (c) 2009 All Rights Reserved
                  Cris Canning CMP Hospitality Ink
Podcasts




 Use audio “radio broadcasts” that can establish your expertise and be
 downloaded free by your prospects.

                               (c) 2009 All Rights Reserved
                            Cris Canning CMP Hospitality Ink
Market Research




 Stay abreast of what’s being said about you, your organization, your products
 and those of your competitors.

                              (c) 2009 All Rights Reserved
                           Cris Canning CMP Hospitality Ink
Use Keywords & Phrases
      y

  Use the words that they use
    What words will they use to find you?
    Address their needs in all communications


  How and where will th search?
  H     d h      ill they    h?
    What media?



                  (c) 2009 All Rights Reserved
               Cris Canning CMP Hospitality Ink
Keyword Search
  y




              (c) 2009 All Rights Reserved
           Cris Canning CMP Hospitality Ink
Personas
  A picture
  Attributes/demographics
  Personality
  Profile/bio
  Needs as a customer
  Potential questions/concerns
  Motivations
  Stage in buying cycle
  Trigger words
                  (c) 2009 All Rights Reserved
               Cris Canning CMP Hospitality Ink
Sample Buyer Personas
   p     y




 South by    Analog                Mainstream         Freddy
 Southwest    Artie                   Mike          Freeloader
   Suzy


                    (c) 2009 All Rights Reserved
                 Cris Canning CMP Hospitality Ink
Get people involved
    p p
 The answer lies in engagement.
 When people interact with each other
 and you in a social environment they
      y                             y
 are already engaged with you – a
 relationship is formed.
            p
 It may only be a small percentage
 (varies by industry and demographics)
 but they are the “influencers.”

                (c) 2009 All Rights Reserved
             Cris Canning CMP Hospitality Ink
Develop Content
      p
  What do you want them to believe?
            y
  Content should be specific to each
  audience
  Content is king
    Features “tell” & Benefits “sell”
    F t        “t ll” B     fit “ ll”
    Facts “tell” & Stories “sell”
    Thought Leadership
  Editorial Plan
                 (c) 2009 All Rights Reserved
              Cris Canning CMP Hospitality Ink
(c) 2009 All Rights Reserved
Cris Canning CMP Hospitality Ink
Brought to y by
    g      you y




              (c) 2009 All Rights Reserved
           Cris Canning CMP Hospitality Ink
Thank you
       and
          I’ll see you online.


              (c) 2009 All Rights Reserved
           Cris Canning CMP Hospitality Ink

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Social Media Marketing Tips

  • 1. Social Media Marketing How Can I Use YouTube, LinkedIn YouTube LinkedIn, Facebook, Squidoo and Others to Promote my Auction By Cris Canning CMP
  • 2. Keep an open mind p p In times of change change, learners inherit the earth while the learned find themselves wonderfully prepared for a world th t no l ld that longer exists. i t Eric Hoffer (c) 2009 All Rights Reserved Cris Canning CMP Hospitality Ink
  • 3. What’s new about 2.0? 1.0 1 0 – one-way and i t d interruptive, ti controlled by the corporation 2.0 interactive, 2 0 – interactive stimulates dialogue dialogue, controlled by the customer (c) 2009 All Rights Reserved Cris Canning CMP Hospitality Ink
  • 4. Types of Marketing Outbound Marketing Inbound Marketing Telemarketing T l k ti SEO / SEM Trade Shows Blogging Direct M k ti Di t Marketing Social M di S i l Media Email Blasts RSS Print Ad P i t Ads Free tools / Trials F t l Ti l TV/Radio Ads Public Relations (c) 2009 All Rights Reserved Cris Canning CMP Hospitality Ink
  • 5. Why Should You Use It? y (c) 2009 All Rights Reserved Cris Canning CMP Hospitality Ink
  • 6. What is Social Media ? Any communications format where the users publish the content content. Social media marketing is inbound marketing. (c) 2009 All Rights Reserved Cris Canning CMP Hospitality Ink
  • 7. Social Media Marketing g It helps increase your search engine optimization (SEO) i ti i ti It helps promote your blog It is permission centric (c) 2009 All Rights Reserved Cris Canning CMP Hospitality Ink
  • 8. Blogs (c) 2009 All Rights Reserved Cris Canning CMP Hospitality Ink
  • 9. Blogs by Email (c) 2009 All Rights Reserved Cris Canning CMP Hospitality Ink
  • 10. Blog Directory - Technorati (c) 2009 All Rights Reserved Cris Canning CMP Hospitality Ink
  • 11. (c) 2009 All Rights Reserved Cris Canning CMP Hospitality Ink
  • 12. Microblogging - Twitter gg g (c) 2009 All Rights Reserved Cris Canning CMP Hospitality Ink
  • 13. How Twitter Can Help PR: Promote your event (before & during) and build buzz Find out what others are saying about your company Obtain real-time feedback (market research) Market your experience to the industry Connect with journalists Find out what others are saying about your company (c) 2009 All Rights Reserved Cris Canning CMP Hospitality Ink
  • 14. Twitpics Use Twitter to share pictures. Log into Twitpics with you Twitter username and password. Click on “Upload Photo” and follow along. You can also upload from y p your p phone. Be sure to share pictures from this conference. Email them to nautoauctionasn.8466@twitpic.com (c) 2009 All Rights Reserved Cris Canning CMP Hospitality Ink
  • 15. E-Zine - HTML A good service provider is Constant Contact. (c) 2009 All Rights Reserved Cris Canning CMP Hospitality Ink
  • 16. E-Zine - Text If you are concerned about Blackberries, firewalls or international recipients, go straight t t Text Pad is a program t keep them properly i i t t i ht text. T t P d i to k th l formatted. (c) 2009 All Rights Reserved Cris Canning CMP Hospitality Ink
  • 17. Social Networking g “I’m 48 and I don’t understand this Im don t Social Networking stuff.” Similar to a business cocktail reception Without the With t th constraints t i t of time and space (c) 2009 All Rights Reserved Cris Canning CMP Hospitality Ink
  • 18. Social Networking - Linkedin g (c) 2009 All Rights Reserved Cris Canning CMP Hospitality Ink
  • 19. Social Networking - Linkedin g (c) 2009 All Rights Reserved Cris Canning CMP Hospitality Ink
  • 20. (c) 2009 All Rights Reserved Cris Canning CMP Hospitality Ink
  • 21. Social Networking - Facebook Why Should You Care about Facebook? Over 120 million active users Adding 250,000 new users daily since January ’07 4th most trafficked site Most trafficked social media site Top social search engine More than 55,000 networks More than half are outside college & fastest growing d i demographic i 25 years or older hi is ld (c) 2009 All Rights Reserved Cris Canning CMP Hospitality Ink
  • 22. (c) 2009 All Rights Reserved Cris Canning CMP Hospitality Ink
  • 23. Pages g (c) 2009 All Rights Reserved Cris Canning CMP Hospitality Ink
  • 24. Create a Business Page g (c) 2009 All Rights Reserved Cris Canning CMP Hospitality Ink
  • 25. Social Networking - Auttr g (c) 2009 All Rights Reserved Cris Canning CMP Hospitality Ink
  • 26. (c) 2009 All Rights Reserved Cris Canning CMP Hospitality Ink
  • 27. Photo sharing - flickr Photo h ti Ph t hosting sites make it easier f you t include photos. it k i for to i l d h t (c) 2009 All Rights Reserved Cris Canning CMP Hospitality Ink
  • 28. Tagging gg g (c) 2009 All Rights Reserved Cris Canning CMP Hospitality Ink
  • 29. Video Sharing - YouTube g (c) 2009 All Rights Reserved Cris Canning CMP Hospitality Ink
  • 30. (c) 2009 All Rights Reserved Cris Canning CMP Hospitality Ink
  • 31. (c) 2009 All Rights Reserved Cris Canning CMP Hospitality Ink
  • 32. Case Study: Will It Blend y (c) 2009 All Rights Reserved Cris Canning CMP Hospitality Ink
  • 33. Other Web 2.0 ideas O 20 (for inbound marketing) (c) 2009 All Rights Reserved Cris Canning CMP Hospitality Ink
  • 34. (c) 2009 All Rights Reserved Cris Canning CMP Hospitality Ink
  • 35. Free Forums (c) 2009 All Rights Reserved Cris Canning CMP Hospitality Ink
  • 36. Participate in Q&A p (c) 2009 All Rights Reserved Cris Canning CMP Hospitality Ink
  • 37. (c) 2009 All Rights Reserved Cris Canning CMP Hospitality Ink
  • 38. Online Communities - Ning g (c) 2009 All Rights Reserved Cris Canning CMP Hospitality Ink
  • 39. (c) 2009 All Rights Reserved Cris Canning CMP Hospitality Ink
  • 40. Event Sites (c) 2009 All Rights Reserved Cris Canning CMP Hospitality Ink
  • 41. Event Sites (c) 2009 All Rights Reserved Cris Canning CMP Hospitality Ink
  • 42. Facebook Event Page g (c) 2009 All Rights Reserved Cris Canning CMP Hospitality Ink
  • 43. Public Relations 2.0 (c) 2009 All Rights Reserved Cris Canning CMP Hospitality Ink
  • 44. Send releases directly to your target market. News Aggregators & Social Bookmarking Article Marketing A ti l M k ti Distribution PR Web, PR Zoom Online Press Room Thought Leadership/Expertise (c) 2009 All Rights Reserved Cris Canning CMP Hospitality Ink
  • 45. News Aggregators - Digg It’s not always about making the front page of these sites but rather creating multiple links to your blog and website website. (c) 2009 All Rights Reserved Cris Canning CMP Hospitality Ink
  • 46. Social Bookmarking – del.icio.us g (c) 2009 All Rights Reserved Cris Canning CMP Hospitality Ink
  • 47. Article Marketing g (c) 2009 All Rights Reserved Cris Canning CMP Hospitality Ink
  • 48. Resource Box Visit http://www.TheInternetArticleGuy.com for more leading edge tips and tools for writing articles that bring you prospects publicity and prospects, profits. You can also subscribe to our monthly Article Writing & Marketing Tips Newsletter You are also invited to visit my Express-Start Article Writing Program for more information on the next article writing teleseminar. (c) 2009 All Rights Reserved Cris Canning CMP Hospitality Ink
  • 49. (c) 2009 All Rights Reserved Cris Canning CMP Hospitality Ink
  • 50. Online Press Room (c) 2009 All Rights Reserved Cris Canning CMP Hospitality Ink
  • 51. Thought Leadership/Expertise (c) 2009 All Rights Reserved (c) 2009 Cris Canning CMP Cris Canning CMP Hospitality Ink
  • 52. Teleclass This can be a revenue source or “pink spoon.” (c) 2009 All Rights Reserved Cris Canning CMP Hospitality Ink
  • 53. (c) 2009 All Rights Reserved Cris Canning CMP Hospitality Ink
  • 54. Webinar This can be a revenue source or “pink spoon.” (c) 2009 All Rights Reserved Cris Canning CMP Hospitality Ink
  • 55. Podcasts Use audio “radio broadcasts” that can establish your expertise and be downloaded free by your prospects. (c) 2009 All Rights Reserved Cris Canning CMP Hospitality Ink
  • 56. Market Research Stay abreast of what’s being said about you, your organization, your products and those of your competitors. (c) 2009 All Rights Reserved Cris Canning CMP Hospitality Ink
  • 57. Use Keywords & Phrases y Use the words that they use What words will they use to find you? Address their needs in all communications How and where will th search? H d h ill they h? What media? (c) 2009 All Rights Reserved Cris Canning CMP Hospitality Ink
  • 58. Keyword Search y (c) 2009 All Rights Reserved Cris Canning CMP Hospitality Ink
  • 59. Personas A picture Attributes/demographics Personality Profile/bio Needs as a customer Potential questions/concerns Motivations Stage in buying cycle Trigger words (c) 2009 All Rights Reserved Cris Canning CMP Hospitality Ink
  • 60. Sample Buyer Personas p y South by Analog Mainstream Freddy Southwest Artie Mike Freeloader Suzy (c) 2009 All Rights Reserved Cris Canning CMP Hospitality Ink
  • 61. Get people involved p p The answer lies in engagement. When people interact with each other and you in a social environment they y y are already engaged with you – a relationship is formed. p It may only be a small percentage (varies by industry and demographics) but they are the “influencers.” (c) 2009 All Rights Reserved Cris Canning CMP Hospitality Ink
  • 62. Develop Content p What do you want them to believe? y Content should be specific to each audience Content is king Features “tell” & Benefits “sell” F t “t ll” B fit “ ll” Facts “tell” & Stories “sell” Thought Leadership Editorial Plan (c) 2009 All Rights Reserved Cris Canning CMP Hospitality Ink
  • 63. (c) 2009 All Rights Reserved Cris Canning CMP Hospitality Ink
  • 64. Brought to y by g you y (c) 2009 All Rights Reserved Cris Canning CMP Hospitality Ink
  • 65. Thank you and I’ll see you online. (c) 2009 All Rights Reserved Cris Canning CMP Hospitality Ink