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Contents
Introduction............................................................................................................................................. 2
Legal disclaimer ....................................................................................................................................... 3
Turning Profiles into Pages ...................................................................................................................... 7
Designing for Facebook ........................................................................................................................... 8
   Profile Cover photo and ‘icon’ design ................................................................................................. 8
   Important design notes ..................................................................................................................... 13
   Automatic cover creation .................................................................................................................. 13
Pictures, pictures, pictures .................................................................................................................... 14
   Photos / Wall Photos / Albums ......................................................................................................... 14
   Managing your Photos ...................................................................................................................... 17
Summary of all sizes .............................................................................................................................. 18
       Cover image & Profile picture ....................................................................................................... 18
       Custom Tabs .................................................................................................................................. 19
       Single image update ...................................................................................................................... 19
       Highlighted image, Life Event image & Milestone image ............................................................. 19
   Bonus: creative Album thumbnail gallery ......................................................................................... 20
You & the people ................................................................................................................................... 21
   Friend Lists......................................................................................................................................... 21
       Friends List visibility....................................................................................................................... 24
       Creating and managing your own Lists ......................................................................................... 25
   Groups ............................................................................................................................................... 27
       Group Chat .................................................................................................................................... 27
       Creating documents & sharing files .............................................................................................. 27
   Events ................................................................................................................................................ 28
       Checking in to Events .................................................................................................................... 29
       Inviting people to an event ........................................................................................................... 29
   Chat, mobile & video calling .............................................................................................................. 30
       Deleting Facebook Chat history .................................................................................................... 31
       Facebook Messenger for Windows ............................................................................................... 31
   Tagging Friends.................................................................................................................................. 32
Pages ..................................................................................................................................................... 34
   Merging a Profile to a Page ............................................................................................................... 34
   Merging duplicate Pages. .................................................................................................................. 35




                                                                          Page 4
Company information ....................................................................................................................... 36
   Why do you want to be on Facebook? .............................................................................................. 36
       You want to extend your brand/company profile with a social asset. ......................................... 36
       You just want an additional PR channel. ....................................................................................... 37
       You want to contribute meaningful to your audience. ................................................................. 37
   Best time to share on Facebook ........................................................................................................ 38
   Creating attractive content ............................................................................................................... 41
       10 good tips to help you create good updates.............................................................................. 42
       7 good tips for community management ...................................................................................... 42
   Promoting your Page and Profile ...................................................................................................... 44
       e-Mail footers ................................................................................................................................ 44
       Allowing Subscribers ..................................................................................................................... 44
       Facebook Places ............................................................................................................................ 44
       The Like Button or Box .................................................................................................................. 47
Metrics................................................................................................................................................... 47
       Reach ............................................................................................................................................. 48
       Engaged users................................................................................................................................ 48
       People talking about this ............................................................................................................... 48
       Virality ........................................................................................................................................... 48
Privacy ................................................................................................................................................... 49
   Learn the Privacy basics .................................................................................................................... 49
   Control how you share outside Facebook ......................................................................................... 49
   Privacy Controls by feature ............................................................................................................... 49
   Control who can find you .................................................................................................................. 49
Creating personas to define your audience .......................................................................................... 51
       Worksheet example ...................................................................................................................... 52
Three Guiding Principles........................................................................................................................ 53
Apps ....................................................................................................................................................... 53
   Building Facebook Apps .................................................................................................................... 53
   Creating a Page Tab ........................................................................................................................... 54
   Apps for your Timeline ...................................................................................................................... 56
Extras ..................................................................................................................................................... 57
   you@facebook.com .......................................................................................................................... 57
   Facebook Questions .......................................................................................................................... 57




                                                                          Page 5
Terminating your Facebook account ..................................................................................................... 59
Sources .................................................................................................................................................. 60




                                                                         Page 6

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The All About Facebook Guide Table of Content

  • 1. Contents Introduction............................................................................................................................................. 2 Legal disclaimer ....................................................................................................................................... 3 Turning Profiles into Pages ...................................................................................................................... 7 Designing for Facebook ........................................................................................................................... 8 Profile Cover photo and ‘icon’ design ................................................................................................. 8 Important design notes ..................................................................................................................... 13 Automatic cover creation .................................................................................................................. 13 Pictures, pictures, pictures .................................................................................................................... 14 Photos / Wall Photos / Albums ......................................................................................................... 14 Managing your Photos ...................................................................................................................... 17 Summary of all sizes .............................................................................................................................. 18 Cover image & Profile picture ....................................................................................................... 18 Custom Tabs .................................................................................................................................. 19 Single image update ...................................................................................................................... 19 Highlighted image, Life Event image & Milestone image ............................................................. 19 Bonus: creative Album thumbnail gallery ......................................................................................... 20 You & the people ................................................................................................................................... 21 Friend Lists......................................................................................................................................... 21 Friends List visibility....................................................................................................................... 24 Creating and managing your own Lists ......................................................................................... 25 Groups ............................................................................................................................................... 27 Group Chat .................................................................................................................................... 27 Creating documents & sharing files .............................................................................................. 27 Events ................................................................................................................................................ 28 Checking in to Events .................................................................................................................... 29 Inviting people to an event ........................................................................................................... 29 Chat, mobile & video calling .............................................................................................................. 30 Deleting Facebook Chat history .................................................................................................... 31 Facebook Messenger for Windows ............................................................................................... 31 Tagging Friends.................................................................................................................................. 32 Pages ..................................................................................................................................................... 34 Merging a Profile to a Page ............................................................................................................... 34 Merging duplicate Pages. .................................................................................................................. 35 Page 4
  • 2. Company information ....................................................................................................................... 36 Why do you want to be on Facebook? .............................................................................................. 36 You want to extend your brand/company profile with a social asset. ......................................... 36 You just want an additional PR channel. ....................................................................................... 37 You want to contribute meaningful to your audience. ................................................................. 37 Best time to share on Facebook ........................................................................................................ 38 Creating attractive content ............................................................................................................... 41 10 good tips to help you create good updates.............................................................................. 42 7 good tips for community management ...................................................................................... 42 Promoting your Page and Profile ...................................................................................................... 44 e-Mail footers ................................................................................................................................ 44 Allowing Subscribers ..................................................................................................................... 44 Facebook Places ............................................................................................................................ 44 The Like Button or Box .................................................................................................................. 47 Metrics................................................................................................................................................... 47 Reach ............................................................................................................................................. 48 Engaged users................................................................................................................................ 48 People talking about this ............................................................................................................... 48 Virality ........................................................................................................................................... 48 Privacy ................................................................................................................................................... 49 Learn the Privacy basics .................................................................................................................... 49 Control how you share outside Facebook ......................................................................................... 49 Privacy Controls by feature ............................................................................................................... 49 Control who can find you .................................................................................................................. 49 Creating personas to define your audience .......................................................................................... 51 Worksheet example ...................................................................................................................... 52 Three Guiding Principles........................................................................................................................ 53 Apps ....................................................................................................................................................... 53 Building Facebook Apps .................................................................................................................... 53 Creating a Page Tab ........................................................................................................................... 54 Apps for your Timeline ...................................................................................................................... 56 Extras ..................................................................................................................................................... 57 you@facebook.com .......................................................................................................................... 57 Facebook Questions .......................................................................................................................... 57 Page 5
  • 3. Terminating your Facebook account ..................................................................................................... 59 Sources .................................................................................................................................................. 60 Page 6