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The Ins and Outs
of Social Media

1
The Ins and Outs
of Social Media
John Green

john-green.net
@johndashgreen
facebook.com/jgreen

2
Social Media is a great way to:
• Tell the story of Scouting

3
Social Media is a great way to:
• Tell the story of Scouting
• Build Community

4
Social Media is a great way to:
• Tell the story of Scouting
• Build Community
• Do more harm than good

5
Traditional media is one-sided.
Social media is two-way
communication

6
Mishandled Social Media can
reflect poorly on:
•
•
•
•
•

You
Other Individuals
Your Unit
Your Council
Boy Scouts of
America

7
BSA Social
Media
Guidelines are
regularly
updated
tinyurl.com/socialmediaguidelines

8
BSA Social Media Guidelines

Courtesy

Security

Scout Oath and Law

Youth Protection

9
BSA Social Media Guidelines

Courtesy

Security

Scout Oath and Law

Youth Protection

10
Social Media and Youth
Protection
• Channels must be public

11
Social Media and Youth
Protection
• Channels must be public
• Channels must have multiple administrators

12
Social Media and Youth
Protection
• Channels must be public
• Channels must have multiple administrators
• Two deep leadership must be in place

13
Social Media and Youth
Protection
• Channels must be public
• Channels must have multiple administrators
• Two deep leadership must be in place
• No one-on-one contact via email, messaging, or
chat

14
Social Media and Youth
Protection
• Channels must be public
• Channels must have multiple administrators
• Two deep leadership must be in place
• No one-on-one contact via email, messaging, or
chat
• Follow Internet Safety Guidelines

15
Things to Consider
Social media must be monitored

16
Things to Consider
Encourage Conversations

17
Things to Consider
Don’t delete negative comments

18
Things to Consider
Respond to negative or inaccurate posts

19
Things to Consider

Some don’t
warrant a
response

20
Things to Consider
Some need to be taken seriously and addressed

21
Things to Consider
Direct media inquiries to the appropriate person

22
Things to Consider
Do not disengage from the conversation abruptly

23
Things to Consider
Display the values of the Scout Oath and Law

24
Things to Consider
YouTube video completely against Scout Oath
and Law

25
Tell Your Story

26
Tell Your Story

3 Essential Checkpoints – CIA

C onnect
I nform
Attract
27
Tell Your Story
Before you post or respond to anything - ask
yourself:

28
Tell Your Story
Before you post or respond to anything - ask
yourself:
•Will this information connect people to my
scouting program?

29
Tell Your Story
Before you post or respond to anything - ask
yourself:
•Will this information connect people to my
scouting program?
•Will this information inform people about my
scouting program?

30
Tell Your Story
Before you post or respond to anything - ask
yourself:
•Will this information connect people to my
scouting program?
•Will this information inform people about my
scouting program?
•Will this information attract people to my
scouting program?
31
Key 3 Social
Media Channels

32
Key 3 Social Media Channels
Facebook

33
Key 3 Social Media Channels
Facebook
•Never ending unit meeting

34
Key 3 Social Media Channels
Facebook
•Never ending unit meeting
•Users must be 13 years old

35
Key 3 Social Media Channels
Facebook
•Never ending unit meeting
•Users must be 13 years old
•Must be Public and have at least two administrators

36
Key 3 Social Media Channels
Facebook
•Never ending unit meeting
•Users must be 13 years old
•Must be Public and have at least two administrators
•Info Tab modeled on National BSA page

37
Key 3 Social Media Channels
Facebook
•Never ending unit meeting
•Users must be 13 years old
•Must be Public and have at least two administrators
•Info Tab modeled on National BSA page
•Content in conflict with the Scout Law must be
removed

38
Key 3 Social Media Channels
Facebook
•Never ending unit meeting
•Users must be 13 years old
•Must be Public and have at least two administrators
•Info Tab modeled on National BSA page
•Content in conflict with the Scout Law must be
removed
•Monitoring requires diligence

39
Key 3 Social Media Channels
Facebook
•Never ending unit meeting
•Users must be 13 years old
•Must be Public and have at least two administrators
•Info Tab modeled on National BSA page
•Content in conflict with the Scout Law must be
removed
•Monitoring requires diligence
•Dead pages are targets for spam and hackers

40
Key 3 Social Media Channels
Facebook
•Never ending unit meeting
•Users must be 13 years old
•Must be Public and have at least two administrators
•Info Tab modeled on National BSA page
•Content in conflict with the Scout Law must be
removed
•Monitoring requires diligence
•Dead pages are targets for spam and hackers
•No personal information on Scouts

41
Key 3 Social Media Channels
Facebook
Facebook introduced two new privacy policies for
13 to 17 year old users on October 17, 2013:

42
Key 3 Social Media Channels
Facebook
Facebook introduced two new privacy policies for
13 to 17 year old users on October 17, 2013:
•Default audience settings switched for “Friends
of Friends” to “Friends”

43
Key 3 Social Media Channels
Facebook
Facebook introduced two new privacy policies for
13 to 17 year old users on October 17, 2013:
•Default audience settings switched for “Friends
of Friends” to “Friends”
•Allows teens to choose to make their posts
completely public

44
Key 3 Social Media Channels

Twitter

45
Key 3 Social Media Channels

Twitter
•Short messages, links, and status updates

46
Key 3 Social Media Channels

Twitter
•Short messages, links, and status updates
•At least two administrators

47
Key 3 Social Media Channels

Twitter
•Short messages, links, and status updates
•At least two administrators
•All tweets must be in line with the Scout Oath
and Law

48
Key 3 Social Media Channels

Twitter
•Short messages, links, and status updates
•At least two administrators
•All tweets must be in line with the Scout Oath
and Law
•Must be updated regularly and watched closely

49
Key 3 Social Media Channels

Twitter
•Short messages, links, and status updates
•At least two administrators
•All tweets must be in line with the Scout Oath
and Law
•Must be updated regularly and watched closely
•Adults must not use Direct Messaging feature
with Scouts

50
Key 3 Social Media Channels

YouTube

51
Key 3 Social Media Channels

YouTube
•Did you realize YouTube is social media?

52
Key 3 Social Media Channels

YouTube
•Did you realize YouTube is social media?
•Events, how-to videos, award ceremonies

53
Key 3 Social Media Channels

YouTube
•Did you realize YouTube is social media?
•Events, how-to videos, award ceremonies
•Channel must be public

54
Key 3 Social Media Channels

YouTube
•Did you realize YouTube is social media?
•Events, how-to videos, award ceremonies
•Channel must be public
•Protect the privacy of individual Scouts

55
Key 3 Social Media Channels

YouTube
•Did you realize YouTube is social media?
•Events, how-to videos, award ceremonies
•Channel must be public
•Protect the privacy of individual Scouts
•Shown following designated appropriate
guidelines

56
Key 3 Social Media Channels

YouTube
•Did you realize YouTube is social media?
•Events, how-to videos, award ceremonies
•Channel must be public
•Protect the privacy of individual Scouts
•Shown following designated appropriate
guidelines
•Shown wearing proper attire for activity

57
The Ins and Outs of Social
Media
“This is the personal [reference your
specific social media channel] of [your
name or organization] and is reflective
only of personal views, thoughts, and
opinions. It does not have the
endorsement of the Boy Scouts of
America, and it is not an official
communication channel of the Boy
Scouts of America. ”
58
The Ins and Outs of Social
Media
For Questions regarding any of the
guidelines or the use of a specific social
media channel: social.media@ scouting.org
BSA Guidelines: tinyurl.com/socialmediaguidelines
Lecture Slides: tinyurl.com/InsandOuts

59
The Ins and Outs of Social
Media

60

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The Ins and Outs of Social Media For Scouting Units

  • 1. The Ins and Outs of Social Media 1
  • 2. The Ins and Outs of Social Media John Green john-green.net @johndashgreen facebook.com/jgreen 2
  • 3. Social Media is a great way to: • Tell the story of Scouting 3
  • 4. Social Media is a great way to: • Tell the story of Scouting • Build Community 4
  • 5. Social Media is a great way to: • Tell the story of Scouting • Build Community • Do more harm than good 5
  • 6. Traditional media is one-sided. Social media is two-way communication 6
  • 7. Mishandled Social Media can reflect poorly on: • • • • • You Other Individuals Your Unit Your Council Boy Scouts of America 7
  • 9. BSA Social Media Guidelines Courtesy Security Scout Oath and Law Youth Protection 9
  • 10. BSA Social Media Guidelines Courtesy Security Scout Oath and Law Youth Protection 10
  • 11. Social Media and Youth Protection • Channels must be public 11
  • 12. Social Media and Youth Protection • Channels must be public • Channels must have multiple administrators 12
  • 13. Social Media and Youth Protection • Channels must be public • Channels must have multiple administrators • Two deep leadership must be in place 13
  • 14. Social Media and Youth Protection • Channels must be public • Channels must have multiple administrators • Two deep leadership must be in place • No one-on-one contact via email, messaging, or chat 14
  • 15. Social Media and Youth Protection • Channels must be public • Channels must have multiple administrators • Two deep leadership must be in place • No one-on-one contact via email, messaging, or chat • Follow Internet Safety Guidelines 15
  • 16. Things to Consider Social media must be monitored 16
  • 17. Things to Consider Encourage Conversations 17
  • 18. Things to Consider Don’t delete negative comments 18
  • 19. Things to Consider Respond to negative or inaccurate posts 19
  • 20. Things to Consider Some don’t warrant a response 20
  • 21. Things to Consider Some need to be taken seriously and addressed 21
  • 22. Things to Consider Direct media inquiries to the appropriate person 22
  • 23. Things to Consider Do not disengage from the conversation abruptly 23
  • 24. Things to Consider Display the values of the Scout Oath and Law 24
  • 25. Things to Consider YouTube video completely against Scout Oath and Law 25
  • 27. Tell Your Story 3 Essential Checkpoints – CIA C onnect I nform Attract 27
  • 28. Tell Your Story Before you post or respond to anything - ask yourself: 28
  • 29. Tell Your Story Before you post or respond to anything - ask yourself: •Will this information connect people to my scouting program? 29
  • 30. Tell Your Story Before you post or respond to anything - ask yourself: •Will this information connect people to my scouting program? •Will this information inform people about my scouting program? 30
  • 31. Tell Your Story Before you post or respond to anything - ask yourself: •Will this information connect people to my scouting program? •Will this information inform people about my scouting program? •Will this information attract people to my scouting program? 31
  • 32. Key 3 Social Media Channels 32
  • 33. Key 3 Social Media Channels Facebook 33
  • 34. Key 3 Social Media Channels Facebook •Never ending unit meeting 34
  • 35. Key 3 Social Media Channels Facebook •Never ending unit meeting •Users must be 13 years old 35
  • 36. Key 3 Social Media Channels Facebook •Never ending unit meeting •Users must be 13 years old •Must be Public and have at least two administrators 36
  • 37. Key 3 Social Media Channels Facebook •Never ending unit meeting •Users must be 13 years old •Must be Public and have at least two administrators •Info Tab modeled on National BSA page 37
  • 38. Key 3 Social Media Channels Facebook •Never ending unit meeting •Users must be 13 years old •Must be Public and have at least two administrators •Info Tab modeled on National BSA page •Content in conflict with the Scout Law must be removed 38
  • 39. Key 3 Social Media Channels Facebook •Never ending unit meeting •Users must be 13 years old •Must be Public and have at least two administrators •Info Tab modeled on National BSA page •Content in conflict with the Scout Law must be removed •Monitoring requires diligence 39
  • 40. Key 3 Social Media Channels Facebook •Never ending unit meeting •Users must be 13 years old •Must be Public and have at least two administrators •Info Tab modeled on National BSA page •Content in conflict with the Scout Law must be removed •Monitoring requires diligence •Dead pages are targets for spam and hackers 40
  • 41. Key 3 Social Media Channels Facebook •Never ending unit meeting •Users must be 13 years old •Must be Public and have at least two administrators •Info Tab modeled on National BSA page •Content in conflict with the Scout Law must be removed •Monitoring requires diligence •Dead pages are targets for spam and hackers •No personal information on Scouts 41
  • 42. Key 3 Social Media Channels Facebook Facebook introduced two new privacy policies for 13 to 17 year old users on October 17, 2013: 42
  • 43. Key 3 Social Media Channels Facebook Facebook introduced two new privacy policies for 13 to 17 year old users on October 17, 2013: •Default audience settings switched for “Friends of Friends” to “Friends” 43
  • 44. Key 3 Social Media Channels Facebook Facebook introduced two new privacy policies for 13 to 17 year old users on October 17, 2013: •Default audience settings switched for “Friends of Friends” to “Friends” •Allows teens to choose to make their posts completely public 44
  • 45. Key 3 Social Media Channels Twitter 45
  • 46. Key 3 Social Media Channels Twitter •Short messages, links, and status updates 46
  • 47. Key 3 Social Media Channels Twitter •Short messages, links, and status updates •At least two administrators 47
  • 48. Key 3 Social Media Channels Twitter •Short messages, links, and status updates •At least two administrators •All tweets must be in line with the Scout Oath and Law 48
  • 49. Key 3 Social Media Channels Twitter •Short messages, links, and status updates •At least two administrators •All tweets must be in line with the Scout Oath and Law •Must be updated regularly and watched closely 49
  • 50. Key 3 Social Media Channels Twitter •Short messages, links, and status updates •At least two administrators •All tweets must be in line with the Scout Oath and Law •Must be updated regularly and watched closely •Adults must not use Direct Messaging feature with Scouts 50
  • 51. Key 3 Social Media Channels YouTube 51
  • 52. Key 3 Social Media Channels YouTube •Did you realize YouTube is social media? 52
  • 53. Key 3 Social Media Channels YouTube •Did you realize YouTube is social media? •Events, how-to videos, award ceremonies 53
  • 54. Key 3 Social Media Channels YouTube •Did you realize YouTube is social media? •Events, how-to videos, award ceremonies •Channel must be public 54
  • 55. Key 3 Social Media Channels YouTube •Did you realize YouTube is social media? •Events, how-to videos, award ceremonies •Channel must be public •Protect the privacy of individual Scouts 55
  • 56. Key 3 Social Media Channels YouTube •Did you realize YouTube is social media? •Events, how-to videos, award ceremonies •Channel must be public •Protect the privacy of individual Scouts •Shown following designated appropriate guidelines 56
  • 57. Key 3 Social Media Channels YouTube •Did you realize YouTube is social media? •Events, how-to videos, award ceremonies •Channel must be public •Protect the privacy of individual Scouts •Shown following designated appropriate guidelines •Shown wearing proper attire for activity 57
  • 58. The Ins and Outs of Social Media “This is the personal [reference your specific social media channel] of [your name or organization] and is reflective only of personal views, thoughts, and opinions. It does not have the endorsement of the Boy Scouts of America, and it is not an official communication channel of the Boy Scouts of America. ” 58
  • 59. The Ins and Outs of Social Media For Questions regarding any of the guidelines or the use of a specific social media channel: social.media@ scouting.org BSA Guidelines: tinyurl.com/socialmediaguidelines Lecture Slides: tinyurl.com/InsandOuts 59
  • 60. The Ins and Outs of Social Media 60

Editor's Notes

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