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Walmart’s Strategy Analysis


                                    Team Victoria

                                    Julie Cousin
                                    Jing Ma
                                    Adéla Kohoutova
                                    Renato Uhrovcik
                                    Clara Olivier


          Save Money. Live Better
Agenda


Retail Industry

 Competitive Advantages and SWOT Analysis

   International Expansion

       Social Actions

            What’s Next ?
The Retail Industry
•   Mature market
•   250 retailers operated sales of $4 trillion in 2010
•   Dynamic: 5% sales growth
•   Retailers start from home country and then go global
                           Five Porter’s forces analysis




                  Competitive       International
Retail Industry                                       Social Actions   What’s Next ?
                  Advantages         Expansion
Walmart:
              The World Retail Leader




                                Main competitors




                  Competitive      International
Retail Industry                                    Social Actions   What’s Next ?
                  Advantages        Expansion
VRIO Analysis
                           Valuable     Rare          Inimitable    Organization          Competitive
KFS factors                                                         support               Advantage

 Good price                 Yes         Yes             Yes                Yes
positionning

Supply chain                Yes         Yes             Yes                Yes
 Integration

   Market                   Yes         Yes             Yes                Yes
  Proximity

   Local                    Yes         No               No                No
 adaptation

  Customer                  Yes         No               No                No
   service

                            Yes         No               No                No
Diversification

    HR                      Yes         Yes             Yes                Yes
Management

    Retail Industry
                      Competitive     International
                                                          Social Actions           What’s Next ?
                      Advantages       Expansion
Good Price positionning
VRIO Analysis
                           Valuable     Rare          Inimitable    Organization          Competitive
KFS factors                                                         support               Advantage

 Good price                 Yes         Yes             Yes                Yes
positionning

Supply chain                Yes         Yes             Yes                Yes
 Integration

   Market                   Yes         Yes             Yes                Yes
  Proximity

   Local                    Yes         No               No                No
 adaptation

  Customer                  Yes         No               No                No
   service

                            Yes         No               No                No
Diversification

    HR                      Yes         Yes             Yes                Yes
Management

    Retail Industry
                      Competitive     International
                                                          Social Actions           What’s Next ?
                      Advantages       Expansion
Integration of the Supply Chain
VRIO Analysis
                           Valuable     Rare          Inimitable    Organization          Competitive
KFS factors                                                         support               Advantage

 Good price                 Yes         Yes             Yes                Yes
positionning

Supply chain                Yes         Yes             Yes                Yes
 Integration

   Market                   Yes         Yes             Yes                Yes
  Proximity

   Local                    Yes         No               No                No
 adaptation

  Customer                  Yes         No               No                No
   service

                            Yes         No               No                No
Diversification

    HR                      Yes         Yes             Yes                Yes
Management

    Retail Industry
                      Competitive     International
                                                          Social Actions           What’s Next ?
                      Advantages       Expansion
VRIO Analysis
                           Valuable     Rare          Inimitable     Organization          Competitive
KFS factors                                                          Support               advantage

 Good price                 Yes         Yes             Yes                 Yes
positionning

Supply chain                Yes         Yes             Yes                 Yes
 Integration

  Market                    Yes         Yes             Yes                 Yes
 Proximity

   Local                    Yes         No              No                  No
 adaptation

  Customer                  Yes         No              No                  No
   service

Diversificatio              Yes         No               No                 No
      n

    HR                      Yes         Yes             Yes                 Yes
Management
                      Competitive     International
    Retail Industry                                        Social Actions           What’s Next ?
                      Advantages        Expansion
Local adaptation & customer
          service
VRIO Analysis
                            Valuable     Rare          Inimitable     Organization          Competitive
 KFS factors                                                          Support               advantage


  Good price                 Yes         Yes             Yes                 Yes
 positionning

Supply chain                 Yes         Yes             Yes                 Yes
 Integration

   Market                    Yes         Yes             Yes                 Yes
  Proximity

    Local                    Yes         No              No                  No
  adaptation

  Customer                   Yes         No              No                  No
   service
                             Yes         No              No                  No
Diversification

     HR                      Yes         Yes             Yes                 Yes
 Management
                       Competitive     International
     Retail Industry                                        Social Actions           What’s Next ?
                       Advantages        Expansion
VRIO Analysis
                             Valuable      Rare         Inimitable    Organization        Competitive
 KFS factors                                                          Support             advantage

  Good price                  Yes          Yes            Yes               Yes
 positionning

Supply chain                  Yes          Yes            Yes               Yes
 Integration

   Market                     Yes          Yes            Yes               Yes
  Proximity

    Local                     Yes           No            No                No
  adaptation

  Customer                    Yes           No            No                No
   service
                              Yes           No            No                No
Diversification

   HR
                              Yes          Yes            Yes               Yes
Management

     Retail Industry
                       Competitive      International
                                                           Social Actions         What’s Next ?
                       Advantages        Expansion
SWOT Analysis
                  Strengths                       Weaknesses
   • Strong financial resources           • Controversial HR policies
   • Powerful brand awareness             • Anti-union reputation
   • Sophisticated IT-based control
     systems
   • Customer focused
   • Strong corporate culture
              Opportunities                          Threats
   • Serving new market segments • New national competitors
   • Increase online sales       • Stricter regulations and trade
   • Entering new international    policies
     markets                     • Crisis context
   • Crisis context


Retail Industry
                    Competitive   International
                                                  Social Actions   What’s Next ?
                    Advantages     Expansion
Specialization of Processes

     Purchase                         Distribution                         Sales


  Imports from                       Strong in-house               Strategic alliances
low-cost countries                 distribution centers            for better coverage



                                      IT activities
                                         R&D


                                      Outsourcing
                                        in India


Retail Industry
                     Competitive        International     Social Actions      What’s Next ?
                     Advantages          Expansion
Entering new markets
                   A CAGE Analysis

         2                              5


                                                                                4
        1                                                             6



                          3
                                                 6
                     3

                   Competitive   International
Retail Industry                                      Social Actions   What’s Next ?
                   Advantages      Expansion
Varied modes of entry
                        with mixed success

         Joint Venture




Acquisition of a local partner




    Greenfield operation


     Retail Industry
                         Competitive   International   Social Actions   What’s Next ?
                         Advantages     Expansion
Organization and management

                    Centralization called into question


         Aggregation                                                  Adaptation

   Standardized processes                                      Local management
  Centralized procurement                                      Freedom in hiring
  IT-based HR monitoring
       Walmart.wmv




  Retail Industry
                       Competitive   International   Social Actions       What’s Next ?
                       Advantages     Expansion
Walmart’s social duty

• 2.1M job opportunities worldwide
• Shift US jobs overseas
• CSR actions for better image




                       Competitive   International
   Retail Industry                                   Social Actions   What’s Next ?
                       Advantages     Expansion
What’s Next ?

• Making sure of meeting their promises for 2015

• Build on new competitive advantages : improve
  customer experience, local taste adaptation

• Strenghten market presence in Africa and India



                     Competitive   International
   Retail Industry
                     Advantages     Expansion
                                                   Social Actions   What’s Next ?
Questions

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Walmart strategy team victoria

  • 1. Walmart’s Strategy Analysis Team Victoria Julie Cousin Jing Ma Adéla Kohoutova Renato Uhrovcik Clara Olivier Save Money. Live Better
  • 2. Agenda Retail Industry Competitive Advantages and SWOT Analysis International Expansion Social Actions What’s Next ?
  • 3. The Retail Industry • Mature market • 250 retailers operated sales of $4 trillion in 2010 • Dynamic: 5% sales growth • Retailers start from home country and then go global Five Porter’s forces analysis Competitive International Retail Industry Social Actions What’s Next ? Advantages Expansion
  • 4. Walmart: The World Retail Leader Main competitors Competitive International Retail Industry Social Actions What’s Next ? Advantages Expansion
  • 5. VRIO Analysis Valuable Rare Inimitable Organization Competitive KFS factors support Advantage Good price Yes Yes Yes Yes positionning Supply chain Yes Yes Yes Yes Integration Market Yes Yes Yes Yes Proximity Local Yes No No No adaptation Customer Yes No No No service Yes No No No Diversification HR Yes Yes Yes Yes Management Retail Industry Competitive International Social Actions What’s Next ? Advantages Expansion
  • 7. VRIO Analysis Valuable Rare Inimitable Organization Competitive KFS factors support Advantage Good price Yes Yes Yes Yes positionning Supply chain Yes Yes Yes Yes Integration Market Yes Yes Yes Yes Proximity Local Yes No No No adaptation Customer Yes No No No service Yes No No No Diversification HR Yes Yes Yes Yes Management Retail Industry Competitive International Social Actions What’s Next ? Advantages Expansion
  • 8. Integration of the Supply Chain
  • 9. VRIO Analysis Valuable Rare Inimitable Organization Competitive KFS factors support Advantage Good price Yes Yes Yes Yes positionning Supply chain Yes Yes Yes Yes Integration Market Yes Yes Yes Yes Proximity Local Yes No No No adaptation Customer Yes No No No service Yes No No No Diversification HR Yes Yes Yes Yes Management Retail Industry Competitive International Social Actions What’s Next ? Advantages Expansion
  • 10. VRIO Analysis Valuable Rare Inimitable Organization Competitive KFS factors Support advantage Good price Yes Yes Yes Yes positionning Supply chain Yes Yes Yes Yes Integration Market Yes Yes Yes Yes Proximity Local Yes No No No adaptation Customer Yes No No No service Diversificatio Yes No No No n HR Yes Yes Yes Yes Management Competitive International Retail Industry Social Actions What’s Next ? Advantages Expansion
  • 11. Local adaptation & customer service
  • 12. VRIO Analysis Valuable Rare Inimitable Organization Competitive KFS factors Support advantage Good price Yes Yes Yes Yes positionning Supply chain Yes Yes Yes Yes Integration Market Yes Yes Yes Yes Proximity Local Yes No No No adaptation Customer Yes No No No service Yes No No No Diversification HR Yes Yes Yes Yes Management Competitive International Retail Industry Social Actions What’s Next ? Advantages Expansion
  • 13. VRIO Analysis Valuable Rare Inimitable Organization Competitive KFS factors Support advantage Good price Yes Yes Yes Yes positionning Supply chain Yes Yes Yes Yes Integration Market Yes Yes Yes Yes Proximity Local Yes No No No adaptation Customer Yes No No No service Yes No No No Diversification HR Yes Yes Yes Yes Management Retail Industry Competitive International Social Actions What’s Next ? Advantages Expansion
  • 14. SWOT Analysis Strengths Weaknesses • Strong financial resources • Controversial HR policies • Powerful brand awareness • Anti-union reputation • Sophisticated IT-based control systems • Customer focused • Strong corporate culture Opportunities Threats • Serving new market segments • New national competitors • Increase online sales • Stricter regulations and trade • Entering new international policies markets • Crisis context • Crisis context Retail Industry Competitive International Social Actions What’s Next ? Advantages Expansion
  • 15. Specialization of Processes Purchase Distribution Sales Imports from Strong in-house Strategic alliances low-cost countries distribution centers for better coverage IT activities R&D Outsourcing in India Retail Industry Competitive International Social Actions What’s Next ? Advantages Expansion
  • 16. Entering new markets A CAGE Analysis 2 5 4 1 6 3 6 3 Competitive International Retail Industry Social Actions What’s Next ? Advantages Expansion
  • 17. Varied modes of entry with mixed success Joint Venture Acquisition of a local partner Greenfield operation Retail Industry Competitive International Social Actions What’s Next ? Advantages Expansion
  • 18. Organization and management Centralization called into question Aggregation Adaptation Standardized processes Local management Centralized procurement Freedom in hiring IT-based HR monitoring Walmart.wmv Retail Industry Competitive International Social Actions What’s Next ? Advantages Expansion
  • 19. Walmart’s social duty • 2.1M job opportunities worldwide • Shift US jobs overseas • CSR actions for better image Competitive International Retail Industry Social Actions What’s Next ? Advantages Expansion
  • 20. What’s Next ? • Making sure of meeting their promises for 2015 • Build on new competitive advantages : improve customer experience, local taste adaptation • Strenghten market presence in Africa and India Competitive International Retail Industry Advantages Expansion Social Actions What’s Next ?