Hayley Shaw is a Knowledge Exchange Manager in the Institute of Environment, Health, Risks and Futures at Cranfield University. In this Careers After Biological Sciences presentation, Hayley describes some of the work of a Knowledge Exchange Manager, and outlines how she moved from an initial intention to be a lollypop lady, via a degree in Physiology and Pharmacology at Leicester, and as a Graduate Recruitment Consultant, to reach her current role.