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Introduction to
ShareFile Enterprise


Bill Carovano
Senior Director of Product Management - ShareFile

October 17, 2012
Tweet about this session with
    hashtag #SYN220 number and
    #CitrixSynergy


© 2012 Citrix | #CitrixSynergy      2
Users Demand                            IT Needs
           Instant file access from any device              Security

                 File Sharing with anyone                   Control

             Easy & Familiar (love Dropbox)      No Data Leakage (hate Dropbox)




© 2012 Citrix | #CitrixSynergy
“This [Dropbox security issue] should never have
 happened. We are scrutinizing our controls…to
       prevent this from happening again.”
                        	
  
                     - Arash Ferdowsi – CTO of Dropbox, June 20, 2011
                                 Following a security lapse with the Dropbox service

                        	
  
Demo
ShareFile Authentication options
ShareFile Authentication Options

• Built-in Authentication
 ○    Uses combination of email address and password

• SAML 2.0
 ○    Broad Identity Provider Support, including ADFS

• Citrix CloudGateway
 ○    Offers user provisioning functionality

 ○    Receiver integration
Enterprise Active Directory Options

SAML 2.0 Support
•  Requires SAML provider, such as:   •  Unified storefront for apps & data
 ○    Microsoft ADFS                  •  Instant user provisioning, de-provisioning
 ○    PingIdentity PingFederate       •  Fully integrated with Receiver
 ○    OneLogin

 ○    CA SiteMinder

 ○    SalesForce
Hidden	
  

SAML                   Client                     Client requests ShareFile SSO login URL

How it works                                      Client discovers identity provider

                                                  Client redirected to identify provider

                                                  Client requests identity provider URL

                                                  Identity Provider identifies the user

                                                  User is authenticated and is redirected to
                                                  Assertion Consumer Service URL with SAML
                                                  response

                       User has access            User agent requests ACS URL

                                                  ACS validates SAML response and redirects
                                                  user agent to ShareFile URL

                                                  User agent requests ShareFile URL




    Service Provider          Identity Provider
    (sharefile.com)         (e.g. CloudGateway,
                                   ADFS)
ShareFile User Management Tool

• For use with SAML-based AD integration

• Bulk create ShareFile users and groups

• Mirrors AD based users / groups

• Ability to select user’s default StorageZone
ShareFile User Management Tool

• For use with SAML-based AD integration

• Bulk create ShareFile users and groups

• Mirrors AD based users / groups

• Ability to select user’s default StorageZone
ShareFile with StorageZones
ShareFile with StorageZones



         Compliance                       Performance

     Ensures compliance with         Placing files closer to users
  national or industry regulations     enhances performance
ShareFile Cloud Architecture
                     *.sharefile.com   *.sharefile.eu
                                                              Control Plane
                                                        •    Web application
                                                        •    Brokering
                                                        •    Reporting
                                  DB                    •    Access Control


Client

                     Storage Center (EC2)                    Storage Plane
                                                        •  Storage Centers
                                                        •  Backend Storage
                                                        •  Locations WW
                                 S3
ShareFile StorageZone Architecture
                                          *.sharefile.com   *.sharefile.eu
                                                                                                           Control Plane
                                                                                                    •    Web application
                                                                                                    •    Brokering
                                                                                                    •    Reporting
                                                       DB                                           •    Access Control


Client
                                                                                                            StorageZone
                                           Storage Center (Windows IIS)
                                                                                                    •  In customer Datacenter(s)
                                                                                                    •  Hybrid option with cloud
                                                                             Storage Center (EC2)




                                                NAS             NAS

                                                                                     S3


Citrix Confidential - Do Not Distribute    Customer Datacenter
Citrix-managed StorageZone
Customer-managed StorageZone (example)
Benefits of Software-as-Service

                                               Always
          Lower Costs
                                              up-to-date

 No need to buy servers or storage      Citrix keeps the ShareFile

 Citrix bears costs of managing the   application up-to-date with the

              service                        latest features.
ShareFile StorageZones Connect
                                          *.sharefile.com   *.sharefile.eu
                                                                                    Control Plane
                                                                             •    Web application
                                                                             •    Brokering
                                                                             •    Reporting
                                                       DB                    •    Access Control


Client
                                                                                     StorageZone
                                           Storage Center (Windows IIS)
                                                                             •  Provide mobile access to
                                                                             files in existing CIFS shares



                                                               CIFS
                                                NAS
                                                               Share




Citrix Confidential - Do Not Distribute    Customer Datacenter
ShareFile StorageZones Connect




 ShareFile Personal Folder
    ShareFile Team Folder
    ShareFile Team Folder
 Existing Network Share




                                 19
Pricing
ShareFile Enterprise Product                                                                                SRP per user, per year
                                                                                                              including support
ShareFile Enterprise with 0 GB storage*                                                                              $83
ShareFile Enterprise with 1 GB storage                                                                              $100
ShareFile Enterprise with 20 GB storage                                                                             $198

*For fully “customer-managed” StorageZones scenarios



Enterprise, Education, and Government licensing discount programs available




                                               Citrix	
  Confiden-al	
  -­‐	
  Do	
  Not	
  Distribute	
  
Before you leave…
• Recommended related breakout sessions:
  ○  SYN221 ShareFile StorageZones for on-premises hosting. Thursday 10:00 AM
  ○  SYN204 CloudGateway Delivers Essentials for Enterprise Mobility. Wednesday 4:30 PM

  ○  SYN203 Deep Dive on CloudGateway. Thursday 2:00 PM


• Conference surveys are available online at www.citrixsynergy.com starting
  Thursday, 18 October
  ○    Provide your feedback and pick up a complimentary gift at the registration desk

• Download presentations starting Monday, 29 October, from your My Organiser
  tool located in your My Account



© 2012 Citrix | #CitrixSynergy                                                            21
Introducing ShareFile Enterprise Edition
Demo Screen Shots
Integrate into workflow tools – Outlook plug-in
Integrate into workflow tools – Outlook plug-in


                                        Attachments
                                   automatically convert to
                                    hyperlinks to conserve
                                    space and avoid size
                                         restrictions
Desktop Sync for Windows and Mac



No need for training or
change in user behavior
ShareFile Workspaces




Simple, secure access to
  files and folders by
internal and/or external
         users
File sync and access from mobile devices
ShareFile App for iPad
                                      Key Features for IT
                                       Poison Pill interval
                                   Enhanced Security policies
                                   Logging/Audit offline access
                                    AD/SAML authentication




    Key Features for Users
   Refreshed user interface
 Enhanced offline folder support
  Support for shared devices
                                      Citrix	
  Confiden-al	
  –	
  Subject	
  to	
  NDA	
  
Broad Device, Workflow, and Protocol Support
                     Desktop Apps                                      Alternative Protocol / Automation



               Outlook                Desktop
               Plug-in                Widget



                                                                              Command
               Desktop                Enterprise                                                     Drive
                                                                              Line
               Sync                   Sync                                                           Mapping
                                                                              Interface




                                                    Mobile Apps




      Mobile                                                      Windows 7                        Android
       Site              iPhone     Android        BlackBerry      Phone              iPad          Tablet
Remote Wipe by Administrator
Device	
  Security	
  Policies

                                  Configure “poison
                                 pill” and permissions
                                 on mobile devices to
                                  ensure control of
                                 Intellectual Property
Administration – Shared Folders
Administration – Shared Folders
Administration – Reporting
Administration – Reporting


                             Detailed reports of
                             users, files, actions,
                              timestamps, and
                                   locations

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Introducing ShareFile Enterprise Edition

  • 1. Introduction to ShareFile Enterprise Bill Carovano Senior Director of Product Management - ShareFile October 17, 2012
  • 2. Tweet about this session with hashtag #SYN220 number and #CitrixSynergy © 2012 Citrix | #CitrixSynergy 2
  • 3. Users Demand IT Needs Instant file access from any device Security File Sharing with anyone Control Easy & Familiar (love Dropbox) No Data Leakage (hate Dropbox) © 2012 Citrix | #CitrixSynergy
  • 4. “This [Dropbox security issue] should never have happened. We are scrutinizing our controls…to prevent this from happening again.”   - Arash Ferdowsi – CTO of Dropbox, June 20, 2011 Following a security lapse with the Dropbox service  
  • 7. ShareFile Authentication Options • Built-in Authentication ○  Uses combination of email address and password • SAML 2.0 ○  Broad Identity Provider Support, including ADFS • Citrix CloudGateway ○  Offers user provisioning functionality ○  Receiver integration
  • 8. Enterprise Active Directory Options SAML 2.0 Support •  Requires SAML provider, such as: •  Unified storefront for apps & data ○  Microsoft ADFS •  Instant user provisioning, de-provisioning ○  PingIdentity PingFederate •  Fully integrated with Receiver ○  OneLogin ○  CA SiteMinder ○  SalesForce
  • 9. Hidden   SAML Client Client requests ShareFile SSO login URL How it works Client discovers identity provider Client redirected to identify provider Client requests identity provider URL Identity Provider identifies the user User is authenticated and is redirected to Assertion Consumer Service URL with SAML response User has access User agent requests ACS URL ACS validates SAML response and redirects user agent to ShareFile URL User agent requests ShareFile URL Service Provider Identity Provider (sharefile.com) (e.g. CloudGateway, ADFS)
  • 10. ShareFile User Management Tool • For use with SAML-based AD integration • Bulk create ShareFile users and groups • Mirrors AD based users / groups • Ability to select user’s default StorageZone
  • 11. ShareFile User Management Tool • For use with SAML-based AD integration • Bulk create ShareFile users and groups • Mirrors AD based users / groups • Ability to select user’s default StorageZone
  • 13. ShareFile with StorageZones Compliance Performance Ensures compliance with Placing files closer to users national or industry regulations enhances performance
  • 14. ShareFile Cloud Architecture *.sharefile.com *.sharefile.eu Control Plane •  Web application •  Brokering •  Reporting DB •  Access Control Client Storage Center (EC2) Storage Plane •  Storage Centers •  Backend Storage •  Locations WW S3
  • 15. ShareFile StorageZone Architecture *.sharefile.com *.sharefile.eu Control Plane •  Web application •  Brokering •  Reporting DB •  Access Control Client StorageZone Storage Center (Windows IIS) •  In customer Datacenter(s) •  Hybrid option with cloud Storage Center (EC2) NAS NAS S3 Citrix Confidential - Do Not Distribute Customer Datacenter
  • 17. Benefits of Software-as-Service Always Lower Costs up-to-date No need to buy servers or storage Citrix keeps the ShareFile Citrix bears costs of managing the application up-to-date with the service latest features.
  • 18. ShareFile StorageZones Connect *.sharefile.com *.sharefile.eu Control Plane •  Web application •  Brokering •  Reporting DB •  Access Control Client StorageZone Storage Center (Windows IIS) •  Provide mobile access to files in existing CIFS shares CIFS NAS Share Citrix Confidential - Do Not Distribute Customer Datacenter
  • 19. ShareFile StorageZones Connect ShareFile Personal Folder ShareFile Team Folder ShareFile Team Folder Existing Network Share 19
  • 20. Pricing ShareFile Enterprise Product SRP per user, per year including support ShareFile Enterprise with 0 GB storage* $83 ShareFile Enterprise with 1 GB storage $100 ShareFile Enterprise with 20 GB storage $198 *For fully “customer-managed” StorageZones scenarios Enterprise, Education, and Government licensing discount programs available Citrix  Confiden-al  -­‐  Do  Not  Distribute  
  • 21. Before you leave… • Recommended related breakout sessions: ○  SYN221 ShareFile StorageZones for on-premises hosting. Thursday 10:00 AM ○  SYN204 CloudGateway Delivers Essentials for Enterprise Mobility. Wednesday 4:30 PM ○  SYN203 Deep Dive on CloudGateway. Thursday 2:00 PM • Conference surveys are available online at www.citrixsynergy.com starting Thursday, 18 October ○  Provide your feedback and pick up a complimentary gift at the registration desk • Download presentations starting Monday, 29 October, from your My Organiser tool located in your My Account © 2012 Citrix | #CitrixSynergy 21
  • 24. Integrate into workflow tools – Outlook plug-in
  • 25. Integrate into workflow tools – Outlook plug-in Attachments automatically convert to hyperlinks to conserve space and avoid size restrictions
  • 26. Desktop Sync for Windows and Mac No need for training or change in user behavior
  • 27. ShareFile Workspaces Simple, secure access to files and folders by internal and/or external users
  • 28. File sync and access from mobile devices
  • 29. ShareFile App for iPad Key Features for IT Poison Pill interval Enhanced Security policies Logging/Audit offline access AD/SAML authentication Key Features for Users Refreshed user interface Enhanced offline folder support Support for shared devices Citrix  Confiden-al  –  Subject  to  NDA  
  • 30. Broad Device, Workflow, and Protocol Support Desktop Apps Alternative Protocol / Automation Outlook Desktop Plug-in Widget Command Desktop Enterprise Drive Line Sync Sync Mapping Interface Mobile Apps Mobile Windows 7 Android Site iPhone Android BlackBerry Phone iPad Tablet
  • 31. Remote Wipe by Administrator
  • 32. Device  Security  Policies Configure “poison pill” and permissions on mobile devices to ensure control of Intellectual Property
  • 36. Administration – Reporting Detailed reports of users, files, actions, timestamps, and locations