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STRATEGIES
                        FOR AN                                        NEW
                      EVOLVING                                        FOR
                     ECOSYSTEM                                        2012

                                           3RD ANNUAL

                                     DRIVING MONETISATION
                                     OF SERVICES IN A FAST
                                     CHANGING MARKET

                                                                                                                            FREE
                                                                                                                        TO REGIONAL
                                                                                                                        OPERATORS &
   NEW FOR
   2012                                                                                                                 REGULATORS
  GREEN                                                                                                                 APPLY NOW
  TELECOMS                                                                                                                  *LIMITED SPACES
                                                                                                                               AVAILABLE
  & COST
  EFFICIENCY
                                     26-27 SEPTEMBER 2012
                                     EKO HOTEL & SUITE,                                                                   FASCINATING
                                     VICTORIA ISLAND, LAGOS,                                                            THOUGHT LEADER
                                     NIGERIA                                                                               INSIGHT FROM
                                            NEW FOR 2012                                                          40+ SPEAKERS INC.
                                                  MOBILE                                                            18+ OPERATORS
                                              MARKETING &                                                          10+ OTT PLAYERS
                                              ADVERTISING                                                               Steven Evans




                                                                                                                                                 OPERATOR
                                                                                                                                  CEO
BROADBAND                                   In Partnership with                                                       Etisalat Nigeria
FOR THE
                                                                                                                  Deepak Srivastava




                                                                                                                                                 OPERATOR
MASSES                                                                                                           Chief Operating Officer
                                                                                                                        Airtel Nigeria
                                                                                                                          NEW FOR 2012
                                                                                                             Taiwo Kola-Ogunlade
                                                                                            Communications and Public Affairs Manager -




                                                                                                                                                 OTT
                                                                                                     Anglophone West Africa, Google

                                                                                                                          Sailesh Iyer




                                                                                                                                                 OPERATOR
LEVERAGING                                                                                                                         CEO
SOCIAL                                                                                                                      Visafone
MEDIA
                                                                         NEW FOR                                        Adefemi Ojo

                                                                                                                                                 OPERATOR
                                                                         2012                                 Head, Network Operations
NEW FOR
                                                                         MEETING THE                                     Starcomms
2012
                                                                         DEMAND FOR                                       NEW FOR 2012
TECHNOLOGIES                                                                                        Dr. Eugene Ikemefuna Juwah
                                                                                                                                                 REGULATOR



                                                                         CONTENT & APPS                         EVC/CEO, Nigerian
& SERVICES FOR
                                                                                                Communications Commission (NCC)
ENTERPRISE
CUSTOMERS                                                                                                                 NEW FOR 2012
                                                                                                                  Vytautas Paukštys
                                                                                                                                              NETWORK
                                                                                                                                               SOCIAL




                                                                                                                                CEO
                                                                                                                             Eskimi
     Incorporating                                                                                                        NEW FOR 2012
                                                                                                                      Peter Lockhart
                                                                                                                                              NETWORK
                                                                                                                                               SOCIAL




                                                     NEW FOR
                                                                                                                 Business Development
                                                      2012                                                                       2go
                                                    MOBILE                                                                NEW FOR 2012
                                                    PAYMENTS                                                       Ikechukwu Ofuani
                                                                                                                                                 CONTENT




                                                                                                Project Manager, Nickelodeon Activations
                                                                                                               MTV Networks Africa
                                                                                                                          NEW FOR 2012
APPGIG SPONSOR:      SPONSORED BY:              ASSOCIATE SPONSORS:           HOST OPERATORS:
                                                                                                                         Bosun Tijani
                                                                                                                                                 APPS




                                                                                                                      Co-Founder & CEO
                                                                                                                     Co-Creation Hub




                                                                                                FOLLOW US
REGISTER ONLINE: WWW.COMWORLDSERIES.COM/NIGERIA                                                 @ALLABOUTCOM
3RD ANNUAL




                                                                                                        WHO WILL YOU NETWORK WITH?
                                                                                                         900  Decision Makers
                                                                                                                          C Level / Director / Senior
                                                                                                         40%              Management Attendance
26-27 SEPTEMBER 2012
      EKO HOTEL & SUITE,
      VICTORIA ISLAND, LAGOS,
                                                                                                         57%              Delegate Operator
                                                                                                                          Attendance
      NIGERIA
                                                                                                          23              Countries Represented
             MOBILE
         MARKETING &                                                                                     324              Companies
         ADVERTISING
                                                                                                      LEARN FROM INDUSTRY LEADING SPEAKERS
                                                                                                      RESPONSIBLE FOR SETTING THE INDUSTRY’S
        In Partnership with                                                                           AGENDA AND SHAPING THE FUTURE OF NIGERIA
                                                                                                      OPERATORS:
                                                                                                      Steven Evans, CEO, Etisalat Nigeria
                                                                                                      Deepak Srivastava, Chief Operating Officer, Airtel Nigeria
           NIGERIA COM IS THE PERFECT                                                                 Sailesh Iyer, CEO, Visafone
                                                                                                      Parag Sen, Chief Marketing Officer & Enterprise Business Head, Visafone
          FORUM FOR ALL TELECOMMUNICATIONS,                                                           Adefemi Ojo, Head, Network Operations, Starcomms
                                                                                                      Samson Isa, Head of Value Added Services, Globacom
          MEDIA AND ICT PROFESSIONALS                                                                 Ross Thomasson, Regional Director, Africa, Vodafone Global Enterprise
                                                                                                      Suru Avoseh, Commercial Executive, Multi-Links Telkom
                                                                                                      Kierin Ombu, Channel Manager, Mobile Money, MTN Nigeria
        Still the largest market in Africa, Nigeria is challenging, but at the same time an           Rajiv Sehgal, Enterprise SMB Business Head, Airtel Nigeria
       opportunity. Service providers in Nigeria are extremely well placed to benefit from the        Alex Matthew, Manager, Fixed Assets Finance Division, Etisalat
       burgeoning demand for content, connectivity and always on communication services.              Osaheni Evbuomwan, Field Service Manager, Globacom Nigeria
                                                                                                      Olutayo Egunjobi, Senior Manager, Corporate Segment: Enterprise
      The Nigeria Com event is the only platform of its kind, and the 2012 agenda presents            Marketing, MTN Nigeria
                                                                                                      Victor Bannerman-Chedid, Head, Value Added Services, Marketing,
      so many new topics and features. Retaining a focus on connectivity, networks and                Airtel Nigeria
      strategies for data services, the event will extend its reach, and there will also be a         Yetunde Ogeroju, Manager, Churn Management & Retention, Etisalat Nigeria
      greater focus on innovating in a relevant way with content, apps, customer value                Ajay Bakshi, Director for Customer Service, Airtel
      management, mobile money services, mobile marketing & advertising, and more.                    OTT & SOCIAL NETWORKING PLAYERS:
                                                                                                      Taiwo Kola-Ogunlade, Communications and Public Affairs Manager -
      You’ll see from our list of speakers that we are partnering with even more important            Anglophone West Africa, Google
      players in Nigeria, from across the ecosystem, and this is all to help Nigerian stakeholders    Vytautas Paukštys, CEO, Eskimi
       understand how to leverage opportunities in the emerging ‘digital Nigeria’.                    Peter Lockhart, Business Development, 2go

                                                                                                      CONTENT & APPS:
        Please take your time checking out the brand new programme, event features and                Mayo Okunola, General Manager, GOtv & DStv Mobile
        networking opportunities. We look forward to seeing you in Lagos this September!              Ikechukwu Ofuani, Project Manager, Nickelodeon Activations
                                                                                                      MTV Networks Africa
                                                                                                      Eric Idiahi, CEO, Spinlet
                                                                                                      Sam Onyemelukwe, Head of Anglophone Africa, TRACE TV
                                                                                                      Bosun Tijani, Co-Founder & CEO, Co-Creation Hub
                                                                                                      Ajibola Aiyedogbon, Developer, My Cash, Nigeria
                                                                                                      Emmanuel Oluwatosin, App Developer Champion, Mobile Monday Nigeria
                                                                                                      Tayo Oviosu, Chief Executive & Founder, Paga

               Emily Martyr                                                                           REGULATOR:
                Conference Manager, Com World Series                                                  Dr. Eugene Ikemefuna Juwah, EVC/CEO
                 Join me on twitter @emilymartyrcom                               NEW                 Nigerian Communications Commission (NCC)

                                                                                  FOR                 DEVICE MANUFACTURERS:
                                                                                  2012                Nicholas Okoye, CEO, Anabel Group
 WHATS NEW FOR 2012?                                                                                  BANKS:
                                                                                                      Blessing Nnachi, Head, IT Architecture & Strategy, Wemabank
 •	 Bringing more of the Nigerian digital                 •	 Proactive social networking              Adesina Ayegbusi, Group Head, Business Support Group, Guaranty Trust Bank
    ecosystem to you – no other event will welcome           opportunities – network with the         Ugonna Onuoha, Head CIO Office, Diamond Bank
    more stakeholders from across the Nigerian               industry before, throughout & after
    digital community, including; senior operator            the conference through Facebook,         BIG BRANDS:
    representatives, influential content providers,          YouTube, Twitter, Linkedin and           David Okeme, Marketing Director, Unilever
                                                                                                      Segun Ogunsanya, Managing Director & CEO, Coca-Cola (Nigerian
    successful OTT players, innovative app developers,       more...                                  Bottling Company)
    popular social media gurus, mobile marketing &
    advertising enthusiasts, and more...                 •	 Flexible and creative sponsorship         ASSOCIATIONS:
                                                            packages – to reflect the diverse         Elo Umeh, Co-Chair, Mobile Marketing Association West Africa
 •	 More dedicated focus sessions – to ensure that          needs of the Nigerian market.             & Managing Director, Twinpine
    you have access to all the content you need,            Choose your speciality to align           Dayo Elegbe, Co-Chair, Mobile Marketing Association West Africa
    don’t miss the Mobile Marketing & Advertising           with the high level conference            & Managing Director, Sponge West Africa
                                                                                                      Mayowa Owolabi, Co-Founder, Mobile Monday Nigeria
    focus session bringing big brands to the mobile         discussions: Innovative New
    discussion (in partnership with the Mobile Marketing    Services, Broadband, Green                ANALYSTS:
    Association West Africa), or the APPGIG – a first of    Telecoms, Critical Services, Enterprise   Thecla Mbongue, Senior Analyst, Informa Telecoms & Media
    its kind, a dedicated platform for App developers       ICT, Mobile Marketing & Advertising,
                                                                                                      HEALTHCARE:
    to meet, share and learn (in partnership with the       Content & Apps, Customer Value
                                                                                                      Dr. Terna Nomhwange, National Consultant
    Co-Creation Hub and Mobile Monday Nigeria).             Management or Mobile Payments.            World Health Organization, Nigeria



                                      FREE TO REGIONAL OPERATORS & REGULATORS
                              REGISTER TODAY: WWW.COMWORLDSERIES.COM/NIGERIA
MOBILE BROADBAND TECHNOLOGY
                        FOLLOW US
                        @ALLABOUTCOM
                                                                                                                 MIGRATION IN NIGERIA
                                                                                                                 As LTE networks sporadically appear in Africa, Nigerian
                                                                                                                 deployments have been held by delays in digital
                                                                                                                 migration, spectrum allocation and auctions as well
                                                                                                                 as devices availability. At the same time, the lack of
                                                                                                                 harmonisation in terms of spectrum used for LTE across
                                                                                                                 the globe could make compatible devices relatively
                                                                                                                 expensive for the early Nigerian adopters.

                                                                                                                 As of mid-2012, Nigerian LTE deployment plans have
                                                                                                                 translated into marketing buzz. Globacom created
                                                                                                                 the first buzz in 2011 and CDMA operator Zodafone
                                                                                                                 followed in 2012. Like for WiMAX, the hype is much
                                                                                                                 fuelled by infrastructure suppliers who put forward
                                                                                                                 benefits such as advanced mobile broadband capabilities
                         ALL NEW AGENDA                                                                          and the introduction of new rich multimedia services.

                                                                                                                 Chinese vendor Huawei has been involved with both
                               DAY 1: 26 SEPTEMBER 2012                                                          Globacom and Zodafone announcements. Having
                                                                                                                 pioneered African first LTE launches in Angola and
                 Opening Keynote: Visions for the Evolving Ecosystem & Innovative                                Namibia, the vendor would of course be keen on launching
                 New Services for Nigeria                                                                        Nigeria’s first LTE network.
                 •	 Transforming the Telco - OTT Player Strategy Focus - Innovating in the Evolving
                    Ecosystem to Remain Relevant                                                                 Nigeria mobile broadband forecast by technology
                                                                                                                           80
                 Broadband for the Masses: Laying the Ground Work for Future Demand                                        70      HSPA
                 •	 Regulatory Address – Engaging Customers - Impact of Submarine Cables - Future                                  1xEV-DO
                                                                                                                           60
                    Broadband & LTE Strategies
                                                                                                                           50      LTE




                                                                                                                Millions
                                                                                                                           40
                 Green Telecoms & Cost Efficiency Strategies
                                                                                                                           30
                 •	 Critical Services - Low ARPU Segments - Meeting Demand for Power & Green Energy
                                                                                                                           20

                                                                                                                           10
                 Harnessing New Technologies & Services for Enterprise Customers
                                                                                                                           0
                 •	 New Technologies & Services - The Potential for Cloud in Nigeria - Enterprises Apps                     2012    2013     2014   2015    2016     2017

                                                                                                                 Informa Telecoms & Media forecasts LTE subscriptions
                 Mobile Marketing & Advertising          In partnership with the Mobile Marketing Association    at less than 150,000 by end-2013 in Nigeria. The data
                 Reaching Customers Effectively via Mobile – Monetising Services with Mobile Advertising         demand is still very high but limited initial LTE coverage
                                                                                                                 and devices availability will maintain HSPA dominant
                                                                                                                 position in the Nigerian mobile broadband landscape.
                               DAY 2: 27 SEPTEMBER 2012
                                                                                                                 The number of mobile broadband subscriptions is
                 Keynote: Beyond Services – Meeting the Demand for Content & Apps                                expected to rise from 7 million in 2012 to 77 million
                 •	 Monetising Content & Apps – Content over Mobile & IPTV - Meeting Demand for                  by 2017, when over 62% of the service will be provided
                    Hot Content - Impact of the App Store on Operators – Co-Creation Hub Session:                over HSPA networks. EV-DO and LTE subscriptions will
                    App Case Studies - Leveraging Social Media                                                   respectively represent 23% and 15% of the mobile
                                                                                                                 broadband users. In comparison, LTE will make less than
                                                                                         SPONSORED BY:
                                                                                                                 10% of mobile broadband usage across Africa by 2017.
                 Customer Value Management                  NEW FOR 2012
                 •	 Reducing Churn & Securing                                                                    Source: Informa Telecoms & Media
                    Customer Loyalty – How will                                Free for all
                    Service Providers Maintain                                 independent
                    Customer Service Standards?



                                                                                                                5
                                                                               App Developers                                   REASONS WHY ATTENDING
                                                            Learn about successful apps
                                                            in Nigeria
                                                                                                                                NIGERIA COM IS SUCH A LUCRATIVE
                 Mobile Payments: Preparing
                 for the ‘’Cashless Society’’               •	 RIM BlackBerry 10 Mini Jam Session
                                                                                                                                INVESTMENT FOR YOUR BUSINESS
                 •	 Case Study: Implementing                •	 Developer Workshop                                1.	 Nigeria Com, the largest dedicated digital event in
                    Cashless Services - Future of           •	 Dev Chat: Creating, Distributing and                  the region – gathers all the Nigerian leaders.
                    Mobile Financial Services –                Monetising Apps                                   2.	 Hear from 40+ speakers including 18+ operators
                    Challenges Facing Providers             In association with: MoMo Nigeria                        & 10+ media & alternative players – for 2 days of
                                                                                                                     sessions and interactive panels.
                                                                                                                 3.	 Unrivalled networking with 900 digital elites from the
                                                                                                                     biggest names in the digital industry – an unparalleled
WHO SHOULD ATTEND?                                                                                                   pool of valuable connections to grow your business.
Anyone operating in or looking to enter the Nigerian digital market                                              4.	 Meet the whole Nigerian digital ecosystem – share
• Mobile Operators                                     • Regulators and Government Bodies                            ideas and secure partnerships with mobile and fixed-
• Fixed-line Operators                                 • Content Providers                                           line operators, Internet Service Providers, regulators,
                                                       • OTT Service Providers                                       investors, telecoms solution vendors and content
• WiMAX Operators
                                                       • Social Media Professionals                                  providers as before with new additions from OTT players,
• Internet Service Providers                                                                                         innovative app developers, popular social media gurus,
                                                       • Digital media brands
• Satellite Operators                                  • Consultants                                                 mobile marketing & advertising enthusiasts, and more...
• International and Wholesale Carriers                 • Investors                                               5.	 40+ stand exhibition – be the first to touch and test
• Telecoms Solutions and Application Providers         • App Devopers                                                the latest technologies and solutions to revolutionise
                                                                                                                     your operations in Nigeria.


                        EARLY BIRD DISCOUNTS APPLY TO NON-OPERATOR COMPANIES
                                              VISITWWW.COMWORLDSERIES.COM/NIGERIA
“IT GAVE AN INFORMATIVE AND PASSIONATE INSIGHT INTO
                   BURNING ISSUES THAT REQUIRES THE URGENT ATTENTION
                   OF ALL STAKEHOLDERS IN ORDER TO ACTUALIZE THE
                   MILLENNIUM DEVELOPMENT GOALS FOR NIGERIA.”
                   Charles Nnaji, National Head, Data Services, Zoom Mobile

                                                                                                                                                                                    FOLLOW US
                    AGENDA DAY 1 : 26 SEPTEMBER 2012                                                                                                                                @ALLABOUTCOM


                     Keynote: Visions for the Evolving Ecosystem & Innovative New Services for Nigeria
  9.00	         Informa Welcome                                                                             9.45	          OTT Player Strategy Focus: Work With Us or Against Us? – What Will the
                                                                                                                           Role of the Telco Be?
  9.05	         Chair’s Introductory Address                                                                        •	     Examining the role of an OTT player: partner or disruptive player?
                Nicholas Jotischky, Principal Analyst, Informa Telecoms & Media                                     •	     How is OTT Innovation affecting the market and is it resulting in an increase in revenues?
                                                                                                                    •	     Partnership or co-opetition? How is the future shaping up for OTT players and
  9.10	         Informa Market Overview: Market Growth & Important Trends                                                  operators in Nigeria?
         •	     Understanding what’s needed to improve access to communications in Nigeria:                   OTT          Taiwo Kola-Ogunlade, Communications and Public Affairs Manager - Anglophone West
                bandwidth, devices, business models                                                                        Africa, Google
         •	     Developing new partnerships to deliver attractive and profitable services to
                consumers                                                                                   10.05	 Interactive Expert Roundtable: Innovating in the Evolving Ecosystem to
         •	     The role of OTT players in the new digital ecosystem                                               Remain Relevant
                                                                                                                    •	     How are non-traditional players disrupting or changing the market?
  ANALYST       Thecla Mbongue, Senior Analyst, Informa Telecoms & Media                                            •	     What opportunities & challenges are smart-phones presenting for service providers?
                                                                                                                    •	     Customer focus: how can markets be segmented and targeted in a meaningful way
     9.25	          Operator Opening Keynote: Transforming the Telco in the Face of                                        with new services?
                    New Competition                                                                         OPERATOR       Steven Evans, CEO, Etisalat Nigeria
                                                                                                            OPERATOR       Deepak Srivastava, Chief Operating Officer, Airtel Nigeria
              •	    Etisalat’s progress in the past year                                                    DEVICES        Nicholas Okoye, CEO, Anabel Group
              •	    Focus on successful data services and quality broadband access                            OTT          Taiwo Kola-Ogunlade, Communications and Public Affairs Manager - Anglophone West
              •	    What’s next? How will Etisalat need to transform its business to remain                                Africa, Google
                    competitive?                                                                            OPERATOR       Sailesh Iyer, CEO, Visafone
                    Steven Evans, CEO, Etisalat Nigeria
     OPERATOR
                                                                                                            10.45	 Refreshments & Exhibition Visit – Plus, Speed Networking Session




                       Broadband for the Masses:                                                                                  Harnessing New Technologies & Services for
                       Laying the Ground Work for Future Demand                                                                   Enterprise Customers

11.45	 Keynote Regulatory Address: Paving the Way for Data Services Growth                                   15.00	 Which New Technologies & Services will address the Enterprise Market?
      •	      An official welcome fromNigeria’s head of regulation, and an update on regulatory                       •	   A new challenge: which technologies are addressing the increasing expectations of the
              developments and future requirements                                                                         enterprise customer?
REGULATOR     Dr. Eugene Ikemefuna Juwah, EVC/CEO, Nigerian Communications Commission (NCC)                           •	   A new toolset: The services that can empower Nigerian enterprises
                                                                                                                      •	   What will be the next ‘big thing’ for service provisioning in the enterprise space?
12.05	 Is Increasing Connectivity for Nigerians Forcing Operators to think                                    OPERATOR     Parag Sen, Chief Marketing Officer & Enterprise Business Head, Visafone
       Differently About How to Engage with Customers?
      •	      How increasing connectivity into Africa is enabling consistency, simplicity, and               15.20	 Case Study: MTN Nigeria’s Launch of Enterprise Apps
              predictability of services                                                                              •	   A case study about the recently launched MTN Enterprise App selection
      •	      Is connectivity is enough to deliver this? Or is mismanaged connectivity and mobility           OPERATOR     Olutayo Egunjobi, Senior Manager, Corporate Segment: Enterprise Marketing,
              provisioning a disaster waiting to happen?                                                                   MTN Nigeria
      •	      How this is forcing operators to think differently about customer engagement : basic
              services are no longer enough.
                                                                                                             15.40	 Insight Panel: Unmasking the Relevance of Cloud Computing for the
OPERATOR      Ross Thomasson, Regional Director, Africa, Vodafone Global Enterprise
                                                                                                                    Nigerian ICT Landscape
                                                                                                                      •	   How will cloud computing transform Nigerian businesses?
12.25	 Understanding the Impact of Submarine Cables on Delivering Reliable                                            •	   Are telco service providers well placed to monetise Cloud & what should their cloud
       and High-speed Connectivity for All                                                                                 offering be?
      •	      Connecting Nigeria: Examining the developments in submarine cables landing in West                      •	   Leveraging trust: what is the importance of SLAs in becoming a Cloud provider?
              & Central Africa                                                                                OPERATOR     Rajiv Sehgal, Enterprise SMB Business Head, Airtel Nigeria
      •	      Understanding the role of fibre in improving connectivity in Nigeria
                                                                                                                           Parag Sen, Chief Marketing Officer & Enterprise Business Head, Visafone
      •	      What more is needed in order to improve access?
                                                                                                              OPERATOR


              Jabulani Dhilwayo, Market Development Manager, Corning
                                                                                                              OPERATOR     Suru Avoseh, Executive, Commercial, Multi-Links Telkom

13.05	 Lunch & Networking Break                                                                              16.10	 Refreshments & Exhibition Visit

                                                                                                                                 Mobile Marketing & Advertising
                       Green Telecoms & Cost Efficiency Strategies                                                               In partnership with the Mobile Marketing Association (MMA) West Africa
                       Chair: Sadiq Malik, Consultant, Informa Telecoms & Media                                                  Chair: Elo Umeh, Co-Chair, Mobile Marketing Association West Africa
                                                                                                                                 & Managing Director, Twinpine

14.05	 Interactive Panel Discussion: Enabling Access to ICT & Critical Services                              16.40	 Using Mobile to Build Relationships with Low-Income Consumers in
       for Rural/Low ARPU Segments                                                                                  Nigeria
      •	      What opportunity remains in underserved/ low-ARPU segments of Nigeria’s market?                              How to romance the lower-income consumer into a relationship with your brand;
      •	      Which challenges are facing service provision to rural areas in terms of power?                              running mobile marketing competitions properly, integrating into traditional media
      •	      How are other verticals managing challenges when working with rural segments? :                              such as TV, radio and print, using celebrity marketing effectively.
              Healthcare, utilities, government, etc.                                                       ASSOCIATION    Dayo Elegbe, Co-Chair, Mobile Marketing Association West Africa, & Managing Director,
 OPERATOR     Deepak Srivastava, Chief Operating Officer, Airtel Nigeria                                                   Sponge West Africa
 OPERATOR     Adefemi Ojo, Head, Network Operations, Starcomms
   NGO        Dr. Terna Nomhwange, National Consultant, World Health Organization, Nigeria                   17.00	 Reaching Africa Consumers through Mobile
 OPERATOR     Alex Matthew, Manager, Fixed Assets Finance Division, Etisalat                                               The mobile landscape has changed dramatically in the last few years and brands need
                                                                                                                           to adapt to new channels. Industry veteran Rick Joubert explores the changes and how
                                                                                                                           global and African brands are rising to the challenge and opportunity offered by mobile.
14.40 	 Operator Case Study: Energy Cost Reduction in GSM Base Stations in Nigeria
      •	      How to choose which solution is best for Nigerian operators                                                  David Okeme, Marketing Director, Unilever, Nigeria
      •	      Saving at each base station: the most cost effective green energy power solution in Nigeria
      •	      Understanding the challenge of non availability of steady power supply                         17.20	 The Mobile Life of Africans
OPERATOR      Osaheni Evbuomwan, Field Service Manager, Globacom Nigeria                                                   Understanding consumer attitudes and usage of mobile marketing is essential for
                                                                                                                           marketers and agencies. This session reveals the views of African consumers and
                                                                                                                           shares some insight on how they are engaging through the channel.
   “THIS EVENT CREATES AN EXCELLENT ATMOSPHERE FOR TELECOMS                                                                Segun Ogunsanya, Managing Director & CEO, Coca-Cola (Nigerian Bottling Company)
   PROFESSIONALS TO NETWORK AND LEARN FROM EACH OTHER.”                                                      17.40	 Chair’s Summary & Close of Day 1
   Bidemi Lapido, Head High Value Segment, Etisalat Nigeria                                                                Networking Drinks and Entertainment



                                   FOR PROGRAMME ENQUIRIES: EMILY MARTYR, CONFERENCE MANAGER
                                 EMILY.MARTYR@INFORMA.COM, TEL: +44 (20) 701 75610, @EMILYMARTYRCOM
“GREAT INSIGHT TO THE CURRENT AND
                                                                                             FUTURE OF TELECOMS IN NIGERIA.”
                                                                                                                                                  Olubiyi Ismail, CEO, Geoidtel Nigeria



                 AGENDA DAY 2 : 27 SEPTEMBER 2012
                  Keynote: Beyond Services – Meeting the Demand for Content & Apps
8.15	         Registration                                                                                             •	       The Spinlet offering and how it meets the needs of the modern music lover
                                                                                                                       •	       Working in partnership with artists to drive content, monetisation and democratisation
9.30	         Chair’s Welcome to Day 2                                                                           CONTENT        Eric Idiahi, CEO, Spinlet
              Mayowa Owolabi, Co-Founder, Mobile Monday Nigeria
                                                                                                                 10.35	 Interactive Panel: Leveraging Quality Content in Digital Format &
9.35	         Operator Case Study: The New Wave – Monetising Consumer Interest in                                       Meeting Demand for Videos
              Content & Apps                                                                                           •	       Which are the digital content success stories in Nigeria?
         •	   How operators can take the lead in the digital services age                                              •	       How can a quality user experience be assured with such high data consumption necessary?
         •	   Ensuring ‘home-grown’ talent and content for apps development                                            •	       Which business model will ensure a win-win between content owners and network
         •	   Why operators are the best billing partner                                                                        operators?
OPERATOR      Senior Representative, MTN Nigeria                                                                 CONTENT        Sam Onyemelukwe, Head of Anglophone Africa, TRACE TV
                                                                                                                 CONTENT        Eric Idiahi, CEO, Spinlet
9.55	         Free of Charge or Free to Charge? Business Models for Driving Revenue                              CONTENT        Mayo Okunola, General Manager, GOtv & DStv Mobile
              with Content over IP and Mobile TV
         •	   Examining the Pay TV business model as it stands in Nigeria
                                                                                                                 OPERATOR       Victor Bannerman-Chedid, Head, Value Added Services, Marketing, Airtel Nigeria
         •	   How distributors of TV over mobile and IP are being affected by the emergence of
              OTT players                                                                                        11.10	 Refreshments & Exhibition Visit – Plus, Speed Networking Session
         •	   What’s the alternative to Pay TV? And can providers really look to business models
              offering free content?
CONTENT       Sam Onyemelukwe, Head of Anglophone Africa, TRACE TV

10.15	 Spinlet – Africa’s Answer to Spotify: The Opportunity & Challenges
       Faced when Enabling Access to Hot Content
         •	   Heralding the evolution of African music: how the music and mobile industries are colliding




12.10	 The App Store Story: What Impact Is the                                          operators with regards to social media? Is it just               13.10	 Co-Creation Hub Hang Out: Winning Apps
       App Store Having on Operators?                                                   customer care?                                                          Start-Up Case Studies - Keeping an Eye on
         •	   Who is best placed to own the customer and the                      •	    How can social media brands work with operators to                      Entrepreneurial Innovation
              App store, and will device manufacturers compete                          deliver attractive services to consumers?                                 	This special interactive session will be co-ordinated
              with operators in the app store space?                              •	    How can revenues be generated from social media                            by the Co-Creation Hub – Nigeria’s local incubator
         •	   What part are handset manufacturers playing in                            services?                                                                  and VC for all types of home-grown Nigerian digital
              driving content consumption?                                        •	    Predicting the social media future: which players                          technologists and innovators. The audience will
         •	   How can a quality experience of mobile content be                         will survive the social media boom?                                        benefit from a brief insight into several start-ups &
              delivered to users in Africa?                                  OPERATOR   Samson Isa, Head of Value Added Services, Globacom                         success stories, and then will vote for their favourite!
OPERATOR      Samson Isa, Head of Value Added Services, Globacom                                                                                                   Bosun Tijani, Co-Founder & CEO, Co-Creation Hub
                                                                              SOCIAL
                                                                              MEDIA     Vytautas Paukstys, Co-Founder & CEO, Eskimi                        APPS

                                                                                        Ikechukwu Ofuani, Project Manager, Nickelodeon                             Nigeria with a series of Successful App Developers
12.30	 Interactive Think-Tank: Leveraging Social
                                                                             CONTENT


       Media to Engage Mobile Broadband Users                                           Activations, MTV Networks Africa
         •	   What are current strategies being implemented by                 OTT      Peter Lockhart, Business Development, 2go, South Africa          13.30	 Lunch & Networking Break


                                                                                                                                                                                             Learn about successful apps
                    Customer Value Management                                                                                          APPGIG                                               in Nigeria - a unique chance
                    Chair: Thecla Mbongue, Senior Analyst, Informa Telecoms & Media                                                    Free for all independent App Developers              to find your place in the bright
                                                                                                                                       Register at www.comworldseries.com/nigeria           future of app development.

14.30	 Operator Strategies for Reducing Churn and Securing Customer Loyalty
                                                                                                                  About APPGIG Nigeria:                                                                  SPONSORED BY:
       in the Age of Mobile Number Portability
OPERATOR      Yetunde Ogeroju, Manager, Churn Management & Retention, Etisalat Nigeria
                                                                                                                  What’s in store for Nigerian Developers?
                                                                                                                  Nigeria is the perfect market for Apps, especially considering the active user base and
14.55	 How will Service Providers Maintain Customer Service within the                                            growth rates exceed those from the western markets. For developers, creative strategies are
       Context of Changing Customer-Provider Relationships?                                                       king in order to attract new consumers – plus, innovative business models will be a must to
OPERATOR      Ajay Bakshi, Director for Customer Service, Airtel                                                  ensure a viable regional ecosystem, and in order to monetise the significant momentum in the
                                                                                                                  app market.
15.20	 Refreshments & Exhibition Visit                                                                            Overall, by enhancing discovery, improving user experience, dropping price barriers, and
                                                                                                                  increasing developer revenue share, the apps ecosystem can really take off...

                                                                                                                  13.00	 MC’s Opening Intro:
                    Preparing for the ‘’Cashless Society’’                                                         APPS          Bosun Tijani, Co-Founder & CEO, Co-Creation Hub Nigeria
                                                                                                                  13.10	 RIM BlackBerry 10 Mini Jam Session
16.20	        Eskimi Case Study: Successfully Implementing ‘Cashless’ Services for Nigeria                                       Michael Weitzel, Senior Application Development Consultant, RIM
 SOCIAL       Vytautas Paukstys, Co-Founder & CEO, Eskimi
 MEDIA
                                                                                                                  14.40	 Developer Workshop – Location Based Functionality for Social Apps
16.40	 Paga Case Study: Succeeding with Mobile Payments & Understanding                                                    •	    Fusing your apps with social: leverage the social networking world
                                                                                                                           •	    Technical challenges facing app developers in a world of limited connectivity
       the Future for Mobile Financial Services in Nigeria                                                                 •	    Camera functionality, LBS and tagging for Apps
  APPS        Tayo Oviosu, Chief Executive & Founder, Paga                                                         APPS          Ajibola Aiyedogbon, Developer, My Cash, Nigeria

17.00	 Interactive Value Chain Panel: Addressing the Opportunities &                                              15.30	 Caffeine fix, Snacks + Exhibition Visit
       Challenges of the ‘Cashless Policy’
     •	       How will companies adapt to the new world of mobile financial services?
                                                                                                                  16.30	 Nigeria Dev Chat: Creating, Distributing and Monetising Apps
     •	       Who owns the customer and the point of sale in this new cashless society?
                                                                                                                           •	    What makes for a successful app in Nigeria?
     •	       Is ease of use and customer education sufficient to ensure success of new services?
                                                                                                                           •	    What are the major challenges of creating, distribution and monetising apps for the
                                                                                                                                 Nigerian market?
 BANKS        Blessing Nnachi, Head, IT Architecture & Strategy, Wemabank                                                  •	    What does the future hold for apps development in Africa?
OPERATOR      Kierin Ombu, Channel Manager, Mobile Money, Sales & Distribution, MTN Nigeria                          APPS        Ajibola Aiyedogbon, Developer, My Cash, Nigeria
 BANKS        Sina Ayegbusi, Group Head, Business Support Group, Guaranty Trust Bank                              OTT PLAYERS    Peter Lockhart, Business Development, 2go, South Africa
  APPS        Tayo Oviosu, Chief Executive & Founder, Paga                                                           APPS        Emmanuel Oluwatosin, App Developer Champion, Mobile Monday Nigeria
 BANKS        Ugonna Onuoha, Head, CIO Office, Diamond Bank
                                                                                                                  17.30	 Q&A Session: Get your queries to the experts
17.40	 Chair’s Summary and Close of Conference – Until the Next Com Event in Africa!                              17.40	 End of Session; until the next Africa AppGig!

                                                                        17.40 Close of Event – Until the Next Com Event in Africa!



DOWNLOAD THE LATEST AGENDA ONLINE: VISIT WWW.COMWORLDSERIES.COM/NIGERIA
3RD ANNUAL




  26-27 SEPTEMBER 2012
           EKO HOTEL & SUITE, VICTORIA
           ISLAND, LAGOS, NIGERIA
                                                                                                                       MEET ALL THE C-LEVEL DECISION MAKERS
                                                                                                                       FROM THE REGION IN ONE ROOM
                                                                                                                          C-level Director/Head/Senior Management...............................40%
                                                                                                                          Sales & Marketing...................................................................................20%
                                                                                                                          Technical Engineer.................................................................................17%
                                                                                                                          Analyst/Consultant...................................................................................5%
                                                                                                                          Product/Project Management.............................................................3%
                                                                                                                          Business Development...........................................................................2%
                                                                                                                          Other.............................................................................................................13%



7
       REASONS SPONSORING OR
       EXHIBITING AT THIS EVENT WILL GIVE
       YOU AN EXCELLENT ROI:                                                     CONFERENCE ROOM                                                                                     8
1.	 Position your company as a market leader – reap the                                                                                                    R
    benefits by positioning your company as a champion of
    Nigeria                                                                                                     5
2.	 Meet all your key operator clients – Aleksandra
    Mikula, Head of VIP Relations, continuously builds
    relationships with all your key operator clients across                                                                      4
    Nigeria. No other event can deliver you the exact target                                                  R
    audience you want to meet.                                                                                                              3
3.	 Be associated with Nigeria’s leading digital event –                                                             2
    you’ll benefit from exposure to 900 attendees at the
    Nigeria Com conference and exhibition.
4.	 Network with the industry’s most influential people –
    meet and greet 900 of Nigeria’s most senior-level Telco,
    Media & ICT decision makers.
                                                                                                                                      27
5.	 Stand out from your competitors – You’ll command
    more attention by promoting your branding throughout
                                                                                                                                                                               25
    the ceremony.                                                                                                                                 R
6.	 Extract even more value from our participation
    this year by becoming our Programme Partner
    Sponsor a conference session aligned with your product
    and specialism. Raise your profile and deliver your key
    message within the conference programme.
7.	 Capitalise on established networking platforms
    The Com World Series events have a 19 year history
    of delivering you the contacts you need to grow your
    business.                                                                      SPEED
                                                                                NETWORKING
                                                                                   AREA                                                                                    S       SOLD                        R          RESERVED
    CONTACT US TODAY TO
    SPONSOR OR EXHIBIT                                                                                                       EVENT SPONSOR:

  Contact Corrie Thompson today to find out more                                                           Corning invented the first low-loss optical fiber in 1970, which helped launch the
                                                                                                           age of optical communications. Corning is the worldwide market leader and is the
  about our sponsorship and exhibition packages:                             most widely deployed brand of fiber.
                                                                             Corning offers a full line of single-mode and multimode optical fibers for all network applications. Corning’s
             Tel: +44 (0)20 7017 5249                                        entire family of optical fiber boasts industry-leading geometrical properties for low splice loss and high splice
        Email: corrie.thompson@informa.com                                   yields, supported by an unparalleled, proprietary manufacturing process designed to produce the highest
                                                                             quality products. Corning fibers are recognized in the industry for their excellence and innovation. Learn more
                                                                             at www.corning.com/opticalfiber


   Official Online News Service   Official Pan-African Media   Supporting Associations                   Platinum Media      Media Partners
                                            Partners                                                     Partners




    Official Newswire Partner
                                                                                                                                                               neolectum




VIEW THE LATEST SPONSORS & EXHIBITORS ONLINE: VISIT WWW.COMWORLDSERIES.COM/NIGERIA
VIP CAMPAIGN
                                            THE CAREERS IN AFRICA                                        OUR                           FACE-TO-FACE OPERATOR
                                            RECRUITMENT SUMMIT                                           CLIENTS                       INTRODUCTIONS:
                                            A London-based international recruitment                     INCLUDE:                      Our dedicated Head of VIP Relations builds
                                                                                                                                       relationships - via road-trips, meetings and
                                            consultancy specialising in the emerging markets.
                                            We connect high calibre talent with leading                                                attending major telecoms events - with all
                                            Telecoms and ICT companies across Nigeria.                                                 the CxOs from the companies vital to your
                                                                                                                                       business. Aleksandra works with you to create
                                            The Careers in Africa Recruitment Summit is                                                a bespoke wish-list of who you want to meet
                                            a unique platform for professionals from the                                               at the event. Then she uses our extensive
                                            Telecoms and ICT field to network and interview                                            database of personal contacts to ensure the
                                            with senior executives from the region’s leading                                           key people who you want to meet attend the
                                            companies.                                                                                 event and are disposed to meeting sponsors
                                                                                                                                       in exclusive one-to-one introductions on-site.
                                            Recruit the best talent and expose your brand
                                            as an Employer of Choice in the most dynamic                                                           MEET ALEKSANDRA
                                            market in the world. For more information,
                                            please visit www.careersinafrica.com                                                                   MIKULA
                                                                                                                                                    Aleksandra manages our
                                                                                                                                                    successful VIP programme
                                                                                                                                       which ensures we attract the highest
                                                                                                                                       calibre of delegate to our events by
                                                                       “IT WAS A GREAT EVENT TO MEET                                   offering them a superior event experience
                                                                                                                                       and value proposition. The premium
               R                                                          WITH THE MANY VENDORS IN A                                   package we offer includes airport welcome
 15                                                                                    SINGLE VENUE.”                                  services, separate entries on site, VIP
                                                                                        Yen Choi, Group Executive Vice President
                                                                                                                                       lounges, goodie bags, TV interviews and
                                                                                                                                       more. Alex also personally invites each VIP
                           14                                                                             Netcom Africa Limited
                                                                                                                                       with a hand-written invitation.
                                                                                                                                       This VIP proposition ensures your
                                   R                                                                                                   target audience is at the event.
                                          12                                          G6
                                                                                                                                       READ THE REVIEW...
                                                                                              G5
                                                           19                                         G4                                     “Introductions organised by
                                                                                                                                        Aleksandra Mikula opened the doors
                                          17
                                                                R                                                                        to the African market for us (SSD)”
                                                                                                                                                 Sabik Khan, CEO, SSD
                                                  18
                                                                                                                                       Aleksandra Mikula
                                                                                                                                       Head of VIP Relations
                                                                       G2                                                              T: +971 (0) 4 4072776
                                                                                                                                       Email: aleksandra.mikula@informa.com



                                                                                                 VIP LOUNGE
                                                                                                 A special area for our C-Level operator
                                     “NIGERIA COM                                                attendees to network away from
                          IS A GREAT OPPORTUNITY                                                 the buzz of the show floor. PLUS, an
                                                                                                 exclusive room for private scheduled
                       TO SHOWCASE THE VARIOUS                                                   1:1 meetings organised by The VIP
              TECHNOLOGIES AND SERVICE OFFERINGS                                                 Campaign Team. Branding opportunities
                         IN AFRICA AND GLOBALLY”                                                 exist so you can target your message at
                                                       Saylesh Iyer, CEO, Visafone               this decision-making audience.


        JOIN OUR ONLINE COMMUNITIES FOR                                                       NEW FOR 2012 ONE-TO-ONE SPEED NETWORKING
            YEAR-ROUND NETWORKING
                                                                                                  A guaranteed chance to pitch your most successful solutions
                                                                                                  to a CxO operator delegate. Meet With 20 Senior Operator
                                                                                                  Decision Makers in 20 Minutes
Nigeria Com Telecoms Group &       Com World Series Blog        Follow the debate using @
 Event at www.linkedin.com         www.comworldseries.          allaboutcom #NigeriaCom           All exhibitors & sponsors have the option to book a table – as
                                      blogspot.com                                                a free of charge value-add and have a series of one-minute
                                                                                                  audiences with a VIP operator delegate. Swap business cards
                                                                                                  and elevator pitch your most promising products and services. If
                                                                                                  there is mutual interest you have the ideal platform from which to
                            Join us at         www.youtube.com/user/                              follow up later. These sessions take place during the late morning
                          AllAboutCom            comworldseries                                   coffee breaks on both days of the event.


                                  MEET THE REGION’S LEADING OPERATORS & REGULATORS:                                  LEADING SOLUTIONS AND
                                                                                                                     TECHNOLOGY PROVIDERS SHOWCASED
                                  Airtel Africa • Alink Telecom Benin • Comium Data Nigeria Ltd •                    THEIR SOLUTIONS IN THE EXHIBITION
                                  DCC Satellite & Networks • Direct On PC • DiscoveryTel Africa,
                                  Nigeria • EMTS Etisalat, Nigeria • Glo / Globacom, Nigeria •                       Allot Communications • Aviat Networks • Comtech • Corning
                                  Glomobile Benin • Intercellular Nigeria Plc • IPNX Nigeria Ltd •                   Cable Systems • Dialogic • Divinetwork • EDCH • Gilat
                                  Ministry Of Environment, Nigeria • Mobitel, Nigeria • MTN Business
                                  • MTN, Nigeria • Multi-Links Telecommunications, Nigeria • Nigerian                Satellite Networks • Intertel • JDSU • Morvest Business
                                  Communications Commission • Starcomms, Nigeria • Suburban                          Group • Openet • PCCW Global • Premium Ideas Nigeria •
                                  Telecom, Nigeria • Visafone Communications, Nigeria • Zoom                         Premium Ideas South Africa • Saf Tehnika • SES • Sintel



CONTACT CORRIE THOMPSON TO SPONSOR OR EXHIBIT: CORRIE.THOMPSON@INFORMA.COM
3RD ANNUAL                                                                                                           WWW.COMWORLDSERIES.COM/NIGERIA

                                                                                                                                                   PLEASE
                                                                                                                                                                                                FREE
                                                                                                                                                                                              TO REGIONAL                                  *SEND
                                                                                                                                                 QUOTE EVENT                                  OPERATORS &                                YOUR TEAM
                                                                                                                                                   CODE:                                      REGULATORS                                3 DELEGATES FOR
                                                                                                                                                        I4S6K                                 APPLY NOW                                    PRICE OF 2!
                                                                                                                                                                                               *LIMITED SPACES
   26-27 SEPTEMBER 2012                                                                                                                                                                           AVAILABLE
    EKO HOTEL & SUITE, VICTORIA
    ISLAND, LAGOS, NIGERIA
                                                                                                      MORE EVENT INFORMATION:                         AllAboutCom                   Nigeria Com                  AllAboutCom                    ComWorldSeries


     WEBSITE BOOKINGS: WWW.COMWORLDSERIES.COM/NIGERIA                                                                                                                                  QUOTE YOUR VIP CODE:


     PRICES TO ATTEND CONGRESS & EXHIBITION                                                                                           UP TO 12 SEPTEMBER 2012                                                 FROM 13 SEPTEMBER 2012

     REGIONAL* OPERATORS AND REGULATORS**                                                                                                             FREE                                                                    US$199
     *Regional = Benin, Burkina Faso, Cameroon, Cape Verde, Central African Republic, Chad, Congo (Brazzaville), Cote
     d’Ivoire, DR Congo, Equatorial Guinea, Gabon, Gambia, Ghana, Guinea, Guinea, Bissau, Liberia, Mali, Mauritania,                    UP TO 22 AUGUST 2012                                                    FROM 23 AUGUST 2012
     Niger, Nigeria, Sao Tome & Principe, Senegal, Sierra Leone, Togo


     AFRICAN NON-OPERATOR COMPANIES                                                                                                                 US$999                                                                   US$1299

     INTERNATIONAL OPERATORS AND REGULATORS**                                                                                                       US$999                                                                   US$1299

     INTERNATIONAL NON-OPERATOR COMPANIES                                                                                                          US$1999                                                                   US$2299

     REGISTER TO ATTEND THE APPGIG                                                                                                                    FREE                                                                       FREE
     FREE FOR ALL INDEPENDENT APP DEVELOPERS (coders, developers & software engineers)


    **To check if you qualify for the free Operator / Service Producer pass please consult the                          Terms and Conditions
    Nigeria Com website:                                                                                                Free Places: The Nigeria Com Conference is FREE to all Regional Operators & Regulators as listed in the pricing options on this page.
    www.comworldseries.com/nigeria                                                                                      (conditions apply). Free attendance ONLY applies until 12 September 2012. To apply for your place, please visit www.comworldseries.com/
    Email bookings. Operators / Regulators: Aleksandra.Mikula@informa.com                                               nigeria to see if your company qualifies.
    Other: itmevents@informa.com                                                                                        Multiple booking: Discounts will only be valid for delegates from the same company when booked as a group at the same time. All fees
    Telephone enquiries: +44 (0) 207 017 5506.                                                                          include lunch, refreshments and conference documentation.
                                                                                                                        Payment Information: Payment should be made by cheque. Cheques should be made payable to Informa UK Ltd. Payment must be received
    NO VAT WILL BE CHARGED BY INFORMA TELECOMS & MEDIAs                                                                 by 12/09/2012 in order to secure your place. Please quote the delegate name and the event code I4S6K as a reference on all transactions.
                                                                                                                        Cancellations: If you should cancel a conference registration before 12/09/2012 you will receive a refund less a cancellation charge of $200
    Venue:                                  *Multiple booking discounts will only be valid for                          for all African Non-Operator Companies, International Operators And Regulators, International Non-Operator Companies bookings. We regret
    Eko Hotel & Suite,                      delegates from the same company when booked                                 that no refunds can be made for cancellations received after this date. We welcome substitute delegates at any time. It may be necessary for
    Victoria Island,                        as a group at the same time. All fees include lunch,                        reasons beyond the control of the organisers to alter the content and the timing of the programme or the identity of the speakers.
    Lagos, Nigeria                                                                                                      Data Protection: The personal information shown, and/or provided by you will be held on a database and shared with companies in
                                            refreshments and conference documentation
                                                                                                                        the Informa Group. It may be used to keep you, or any additional names provided by you up to date with developments in your industry.
    Tel: +234 1262 4600                     Accommodation: Delegates can take advantage of
MiniEmail: ajose@ekohotels.com /
     MBA A5[NigeriaCom]                  Ad_Mini MBA [NigeriaCom]A5 07/06/2012
                                            reduced rate accommodation by contacting the hotel                  19:07 Page 1
                                                                                                                        Sometimes your details may be obtained from or made available to external companies for marketing purposes. If you do not wish your
                                                                                                                        details to be used for this purpose, please write to: The Database Manager, Informa UK Ltd, 29 Bressenden Place, London SW1E 5DR, UK.
    reservation@ekohotels.com               directly quoting “Nigeria Com 2012”.                                        Tel: +44 (0)20 7017 4555 or Email: Database@informa.com




         15-19 October 2012 Amsterdam
                                                                                                                                                            Research & analysis provided by
                                                                                                    Alongside


         12-16 November 2012 Cape Town                                                                  Alongside

                                                                                                                                                                                                                In partnership with
         2-6 December 2012 Dubai Alongside
         10-14 December 2012 London
         Telecoms Mini MBA delegates attending courses running alongside events
         gain FREE ENTRY to the event exhibition                                                                                                 COURSE RATING




         TELECOMS
                                                                                                                                                                                               98% of delegates rated the course as
                                                                                                                                                                                               good or excellent


                                                                                                                                          Developing and aligning competencies

         MINI MBA
         A University Accredited Telecoms Management Training Programme
                                                                                                                                          for organisational success
                                                                                                                                          COMPREHENSIVE • MOTIVATING • ENGAGING
                                                                                                                                                                                                              www.telecomsacademy.com

         The Telecoms Mini MBA programme                               Our Competency Development Journal enables you to                                       Peace of mind in choosing the Telecoms Mini MBA from the
         is highly participative, focusing on                          apply your learning specifically to your own business                                    Informa Telecoms Academy
         real business, technology and                                 context and to develop a solid foundation in the five key
         industry issues. It is designed to give                       competency areas of:                                                                    • Informa Telecoms and Media is THE leading provider of industry
         you a critical understanding of the key                                                                                                                 intelligence and market data to the Telecoms industry – researched
                                                                       1 Strategy/Business                  3 Finance                                            by 100+ analysts globally with full-time analysts on every continent
         competency areas required for success                           Environment                        4 Leadership
         within the telecommunications industry –                                                                                                              • Fully accredited by University of Derby Corporate – gain
                                                                       2 Technology                         5 Marketing/Customer Focus
         enabling you to make more informed                                                                                                                      recognised University credit points, with the option to
         and commercially viable strategic                             The programme is made up of modules from the five main                                     upgrade to a Postgraduate Certificate with further study Ear
                                                                                                                                                                                                                            ly                                 B
         decisions. The business simulation is the                     competency areas, as well as the unique comprehensive                                   • Impressive Alumni – 4000 top industry professionals Group and ird
         vehicle through which we maximise the                         business simulation.                                                                                                                                D
                                                                                                                                                                 from around the world and from the different telecom  ava isco
         competency development and ensure                                                                                                                                                                                ilab unt
                                                                                                                                                                 sectors have benefited from the Mini MBA for the last         le  s
         ideas on strategic implementation can                         “The best case study I’ve worked on.”                                                     six years, including many CEOs, CFOs, CMOs and CTOs
         be tested and appraised.                                      MM, ORACLE


         For more information on the Telecoms Mini MBA please contact us:                                                                                                                              Please quote reference: NigCom12
         Tel: +44 (0)20 7017 4144                                     Email: training@telecomsacademy.com                                                       Visit: www.telecomsacademy.com/minimba

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Nigeria com 2012 brochure

  • 1. STRATEGIES FOR AN NEW EVOLVING FOR ECOSYSTEM 2012 3RD ANNUAL DRIVING MONETISATION OF SERVICES IN A FAST CHANGING MARKET FREE TO REGIONAL OPERATORS & NEW FOR 2012 REGULATORS GREEN APPLY NOW TELECOMS *LIMITED SPACES AVAILABLE & COST EFFICIENCY 26-27 SEPTEMBER 2012 EKO HOTEL & SUITE, FASCINATING VICTORIA ISLAND, LAGOS, THOUGHT LEADER NIGERIA INSIGHT FROM NEW FOR 2012 40+ SPEAKERS INC. MOBILE 18+ OPERATORS MARKETING & 10+ OTT PLAYERS ADVERTISING Steven Evans OPERATOR CEO BROADBAND In Partnership with Etisalat Nigeria FOR THE Deepak Srivastava OPERATOR MASSES Chief Operating Officer Airtel Nigeria NEW FOR 2012 Taiwo Kola-Ogunlade Communications and Public Affairs Manager - OTT Anglophone West Africa, Google Sailesh Iyer OPERATOR LEVERAGING CEO SOCIAL Visafone MEDIA NEW FOR Adefemi Ojo OPERATOR 2012 Head, Network Operations NEW FOR MEETING THE Starcomms 2012 DEMAND FOR NEW FOR 2012 TECHNOLOGIES Dr. Eugene Ikemefuna Juwah REGULATOR CONTENT & APPS EVC/CEO, Nigerian & SERVICES FOR Communications Commission (NCC) ENTERPRISE CUSTOMERS NEW FOR 2012 Vytautas Paukštys NETWORK SOCIAL CEO Eskimi Incorporating NEW FOR 2012 Peter Lockhart NETWORK SOCIAL NEW FOR Business Development 2012 2go MOBILE NEW FOR 2012 PAYMENTS Ikechukwu Ofuani CONTENT Project Manager, Nickelodeon Activations MTV Networks Africa NEW FOR 2012 APPGIG SPONSOR: SPONSORED BY: ASSOCIATE SPONSORS: HOST OPERATORS: Bosun Tijani APPS Co-Founder & CEO Co-Creation Hub FOLLOW US REGISTER ONLINE: WWW.COMWORLDSERIES.COM/NIGERIA @ALLABOUTCOM
  • 2. 3RD ANNUAL WHO WILL YOU NETWORK WITH? 900 Decision Makers C Level / Director / Senior 40% Management Attendance 26-27 SEPTEMBER 2012 EKO HOTEL & SUITE, VICTORIA ISLAND, LAGOS, 57% Delegate Operator Attendance NIGERIA 23 Countries Represented MOBILE MARKETING & 324 Companies ADVERTISING LEARN FROM INDUSTRY LEADING SPEAKERS RESPONSIBLE FOR SETTING THE INDUSTRY’S In Partnership with AGENDA AND SHAPING THE FUTURE OF NIGERIA OPERATORS: Steven Evans, CEO, Etisalat Nigeria Deepak Srivastava, Chief Operating Officer, Airtel Nigeria NIGERIA COM IS THE PERFECT Sailesh Iyer, CEO, Visafone Parag Sen, Chief Marketing Officer & Enterprise Business Head, Visafone FORUM FOR ALL TELECOMMUNICATIONS, Adefemi Ojo, Head, Network Operations, Starcomms Samson Isa, Head of Value Added Services, Globacom MEDIA AND ICT PROFESSIONALS Ross Thomasson, Regional Director, Africa, Vodafone Global Enterprise Suru Avoseh, Commercial Executive, Multi-Links Telkom Kierin Ombu, Channel Manager, Mobile Money, MTN Nigeria Still the largest market in Africa, Nigeria is challenging, but at the same time an Rajiv Sehgal, Enterprise SMB Business Head, Airtel Nigeria opportunity. Service providers in Nigeria are extremely well placed to benefit from the Alex Matthew, Manager, Fixed Assets Finance Division, Etisalat burgeoning demand for content, connectivity and always on communication services. Osaheni Evbuomwan, Field Service Manager, Globacom Nigeria Olutayo Egunjobi, Senior Manager, Corporate Segment: Enterprise The Nigeria Com event is the only platform of its kind, and the 2012 agenda presents Marketing, MTN Nigeria Victor Bannerman-Chedid, Head, Value Added Services, Marketing, so many new topics and features. Retaining a focus on connectivity, networks and Airtel Nigeria strategies for data services, the event will extend its reach, and there will also be a Yetunde Ogeroju, Manager, Churn Management & Retention, Etisalat Nigeria greater focus on innovating in a relevant way with content, apps, customer value Ajay Bakshi, Director for Customer Service, Airtel management, mobile money services, mobile marketing & advertising, and more. OTT & SOCIAL NETWORKING PLAYERS: Taiwo Kola-Ogunlade, Communications and Public Affairs Manager - You’ll see from our list of speakers that we are partnering with even more important Anglophone West Africa, Google players in Nigeria, from across the ecosystem, and this is all to help Nigerian stakeholders Vytautas Paukštys, CEO, Eskimi understand how to leverage opportunities in the emerging ‘digital Nigeria’. Peter Lockhart, Business Development, 2go CONTENT & APPS: Please take your time checking out the brand new programme, event features and Mayo Okunola, General Manager, GOtv & DStv Mobile networking opportunities. We look forward to seeing you in Lagos this September! Ikechukwu Ofuani, Project Manager, Nickelodeon Activations MTV Networks Africa Eric Idiahi, CEO, Spinlet Sam Onyemelukwe, Head of Anglophone Africa, TRACE TV Bosun Tijani, Co-Founder & CEO, Co-Creation Hub Ajibola Aiyedogbon, Developer, My Cash, Nigeria Emmanuel Oluwatosin, App Developer Champion, Mobile Monday Nigeria Tayo Oviosu, Chief Executive & Founder, Paga Emily Martyr REGULATOR: Conference Manager, Com World Series Dr. Eugene Ikemefuna Juwah, EVC/CEO Join me on twitter @emilymartyrcom NEW Nigerian Communications Commission (NCC) FOR DEVICE MANUFACTURERS: 2012 Nicholas Okoye, CEO, Anabel Group WHATS NEW FOR 2012? BANKS: Blessing Nnachi, Head, IT Architecture & Strategy, Wemabank • Bringing more of the Nigerian digital • Proactive social networking Adesina Ayegbusi, Group Head, Business Support Group, Guaranty Trust Bank ecosystem to you – no other event will welcome opportunities – network with the Ugonna Onuoha, Head CIO Office, Diamond Bank more stakeholders from across the Nigerian industry before, throughout & after digital community, including; senior operator the conference through Facebook, BIG BRANDS: representatives, influential content providers, YouTube, Twitter, Linkedin and David Okeme, Marketing Director, Unilever Segun Ogunsanya, Managing Director & CEO, Coca-Cola (Nigerian successful OTT players, innovative app developers, more... Bottling Company) popular social media gurus, mobile marketing & advertising enthusiasts, and more... • Flexible and creative sponsorship ASSOCIATIONS: packages – to reflect the diverse Elo Umeh, Co-Chair, Mobile Marketing Association West Africa • More dedicated focus sessions – to ensure that needs of the Nigerian market. & Managing Director, Twinpine you have access to all the content you need, Choose your speciality to align Dayo Elegbe, Co-Chair, Mobile Marketing Association West Africa don’t miss the Mobile Marketing & Advertising with the high level conference & Managing Director, Sponge West Africa Mayowa Owolabi, Co-Founder, Mobile Monday Nigeria focus session bringing big brands to the mobile discussions: Innovative New discussion (in partnership with the Mobile Marketing Services, Broadband, Green ANALYSTS: Association West Africa), or the APPGIG – a first of Telecoms, Critical Services, Enterprise Thecla Mbongue, Senior Analyst, Informa Telecoms & Media its kind, a dedicated platform for App developers ICT, Mobile Marketing & Advertising, HEALTHCARE: to meet, share and learn (in partnership with the Content & Apps, Customer Value Dr. Terna Nomhwange, National Consultant Co-Creation Hub and Mobile Monday Nigeria). Management or Mobile Payments. World Health Organization, Nigeria FREE TO REGIONAL OPERATORS & REGULATORS REGISTER TODAY: WWW.COMWORLDSERIES.COM/NIGERIA
  • 3. MOBILE BROADBAND TECHNOLOGY FOLLOW US @ALLABOUTCOM MIGRATION IN NIGERIA As LTE networks sporadically appear in Africa, Nigerian deployments have been held by delays in digital migration, spectrum allocation and auctions as well as devices availability. At the same time, the lack of harmonisation in terms of spectrum used for LTE across the globe could make compatible devices relatively expensive for the early Nigerian adopters. As of mid-2012, Nigerian LTE deployment plans have translated into marketing buzz. Globacom created the first buzz in 2011 and CDMA operator Zodafone followed in 2012. Like for WiMAX, the hype is much fuelled by infrastructure suppliers who put forward benefits such as advanced mobile broadband capabilities ALL NEW AGENDA and the introduction of new rich multimedia services. Chinese vendor Huawei has been involved with both DAY 1: 26 SEPTEMBER 2012 Globacom and Zodafone announcements. Having pioneered African first LTE launches in Angola and Opening Keynote: Visions for the Evolving Ecosystem & Innovative Namibia, the vendor would of course be keen on launching New Services for Nigeria Nigeria’s first LTE network. • Transforming the Telco - OTT Player Strategy Focus - Innovating in the Evolving Ecosystem to Remain Relevant Nigeria mobile broadband forecast by technology 80 Broadband for the Masses: Laying the Ground Work for Future Demand 70 HSPA • Regulatory Address – Engaging Customers - Impact of Submarine Cables - Future 1xEV-DO 60 Broadband & LTE Strategies 50 LTE Millions 40 Green Telecoms & Cost Efficiency Strategies 30 • Critical Services - Low ARPU Segments - Meeting Demand for Power & Green Energy 20 10 Harnessing New Technologies & Services for Enterprise Customers 0 • New Technologies & Services - The Potential for Cloud in Nigeria - Enterprises Apps 2012 2013 2014 2015 2016 2017 Informa Telecoms & Media forecasts LTE subscriptions Mobile Marketing & Advertising In partnership with the Mobile Marketing Association at less than 150,000 by end-2013 in Nigeria. The data Reaching Customers Effectively via Mobile – Monetising Services with Mobile Advertising demand is still very high but limited initial LTE coverage and devices availability will maintain HSPA dominant position in the Nigerian mobile broadband landscape. DAY 2: 27 SEPTEMBER 2012 The number of mobile broadband subscriptions is Keynote: Beyond Services – Meeting the Demand for Content & Apps expected to rise from 7 million in 2012 to 77 million • Monetising Content & Apps – Content over Mobile & IPTV - Meeting Demand for by 2017, when over 62% of the service will be provided Hot Content - Impact of the App Store on Operators – Co-Creation Hub Session: over HSPA networks. EV-DO and LTE subscriptions will App Case Studies - Leveraging Social Media respectively represent 23% and 15% of the mobile broadband users. In comparison, LTE will make less than SPONSORED BY: 10% of mobile broadband usage across Africa by 2017. Customer Value Management NEW FOR 2012 • Reducing Churn & Securing Source: Informa Telecoms & Media Customer Loyalty – How will Free for all Service Providers Maintain independent Customer Service Standards? 5 App Developers REASONS WHY ATTENDING Learn about successful apps in Nigeria NIGERIA COM IS SUCH A LUCRATIVE Mobile Payments: Preparing for the ‘’Cashless Society’’ • RIM BlackBerry 10 Mini Jam Session INVESTMENT FOR YOUR BUSINESS • Case Study: Implementing • Developer Workshop 1. Nigeria Com, the largest dedicated digital event in Cashless Services - Future of • Dev Chat: Creating, Distributing and the region – gathers all the Nigerian leaders. Mobile Financial Services – Monetising Apps 2. Hear from 40+ speakers including 18+ operators Challenges Facing Providers In association with: MoMo Nigeria & 10+ media & alternative players – for 2 days of sessions and interactive panels. 3. Unrivalled networking with 900 digital elites from the biggest names in the digital industry – an unparalleled WHO SHOULD ATTEND? pool of valuable connections to grow your business. Anyone operating in or looking to enter the Nigerian digital market 4. Meet the whole Nigerian digital ecosystem – share • Mobile Operators • Regulators and Government Bodies ideas and secure partnerships with mobile and fixed- • Fixed-line Operators • Content Providers line operators, Internet Service Providers, regulators, • OTT Service Providers investors, telecoms solution vendors and content • WiMAX Operators • Social Media Professionals providers as before with new additions from OTT players, • Internet Service Providers innovative app developers, popular social media gurus, • Digital media brands • Satellite Operators • Consultants mobile marketing & advertising enthusiasts, and more... • International and Wholesale Carriers • Investors 5. 40+ stand exhibition – be the first to touch and test • Telecoms Solutions and Application Providers • App Devopers the latest technologies and solutions to revolutionise your operations in Nigeria. EARLY BIRD DISCOUNTS APPLY TO NON-OPERATOR COMPANIES VISITWWW.COMWORLDSERIES.COM/NIGERIA
  • 4. “IT GAVE AN INFORMATIVE AND PASSIONATE INSIGHT INTO BURNING ISSUES THAT REQUIRES THE URGENT ATTENTION OF ALL STAKEHOLDERS IN ORDER TO ACTUALIZE THE MILLENNIUM DEVELOPMENT GOALS FOR NIGERIA.” Charles Nnaji, National Head, Data Services, Zoom Mobile FOLLOW US AGENDA DAY 1 : 26 SEPTEMBER 2012 @ALLABOUTCOM Keynote: Visions for the Evolving Ecosystem & Innovative New Services for Nigeria 9.00 Informa Welcome 9.45 OTT Player Strategy Focus: Work With Us or Against Us? – What Will the Role of the Telco Be? 9.05 Chair’s Introductory Address • Examining the role of an OTT player: partner or disruptive player? Nicholas Jotischky, Principal Analyst, Informa Telecoms & Media • How is OTT Innovation affecting the market and is it resulting in an increase in revenues? • Partnership or co-opetition? How is the future shaping up for OTT players and 9.10 Informa Market Overview: Market Growth & Important Trends operators in Nigeria? • Understanding what’s needed to improve access to communications in Nigeria: OTT Taiwo Kola-Ogunlade, Communications and Public Affairs Manager - Anglophone West bandwidth, devices, business models Africa, Google • Developing new partnerships to deliver attractive and profitable services to consumers 10.05 Interactive Expert Roundtable: Innovating in the Evolving Ecosystem to • The role of OTT players in the new digital ecosystem Remain Relevant • How are non-traditional players disrupting or changing the market? ANALYST Thecla Mbongue, Senior Analyst, Informa Telecoms & Media • What opportunities & challenges are smart-phones presenting for service providers? • Customer focus: how can markets be segmented and targeted in a meaningful way 9.25 Operator Opening Keynote: Transforming the Telco in the Face of with new services? New Competition OPERATOR Steven Evans, CEO, Etisalat Nigeria OPERATOR Deepak Srivastava, Chief Operating Officer, Airtel Nigeria • Etisalat’s progress in the past year DEVICES Nicholas Okoye, CEO, Anabel Group • Focus on successful data services and quality broadband access OTT Taiwo Kola-Ogunlade, Communications and Public Affairs Manager - Anglophone West • What’s next? How will Etisalat need to transform its business to remain Africa, Google competitive? OPERATOR Sailesh Iyer, CEO, Visafone Steven Evans, CEO, Etisalat Nigeria OPERATOR 10.45 Refreshments & Exhibition Visit – Plus, Speed Networking Session Broadband for the Masses: Harnessing New Technologies & Services for Laying the Ground Work for Future Demand Enterprise Customers 11.45 Keynote Regulatory Address: Paving the Way for Data Services Growth 15.00 Which New Technologies & Services will address the Enterprise Market? • An official welcome fromNigeria’s head of regulation, and an update on regulatory • A new challenge: which technologies are addressing the increasing expectations of the developments and future requirements enterprise customer? REGULATOR Dr. Eugene Ikemefuna Juwah, EVC/CEO, Nigerian Communications Commission (NCC) • A new toolset: The services that can empower Nigerian enterprises • What will be the next ‘big thing’ for service provisioning in the enterprise space? 12.05 Is Increasing Connectivity for Nigerians Forcing Operators to think OPERATOR Parag Sen, Chief Marketing Officer & Enterprise Business Head, Visafone Differently About How to Engage with Customers? • How increasing connectivity into Africa is enabling consistency, simplicity, and 15.20 Case Study: MTN Nigeria’s Launch of Enterprise Apps predictability of services • A case study about the recently launched MTN Enterprise App selection • Is connectivity is enough to deliver this? Or is mismanaged connectivity and mobility OPERATOR Olutayo Egunjobi, Senior Manager, Corporate Segment: Enterprise Marketing, provisioning a disaster waiting to happen? MTN Nigeria • How this is forcing operators to think differently about customer engagement : basic services are no longer enough. 15.40 Insight Panel: Unmasking the Relevance of Cloud Computing for the OPERATOR Ross Thomasson, Regional Director, Africa, Vodafone Global Enterprise Nigerian ICT Landscape • How will cloud computing transform Nigerian businesses? 12.25 Understanding the Impact of Submarine Cables on Delivering Reliable • Are telco service providers well placed to monetise Cloud & what should their cloud and High-speed Connectivity for All offering be? • Connecting Nigeria: Examining the developments in submarine cables landing in West • Leveraging trust: what is the importance of SLAs in becoming a Cloud provider? & Central Africa OPERATOR Rajiv Sehgal, Enterprise SMB Business Head, Airtel Nigeria • Understanding the role of fibre in improving connectivity in Nigeria Parag Sen, Chief Marketing Officer & Enterprise Business Head, Visafone • What more is needed in order to improve access? OPERATOR Jabulani Dhilwayo, Market Development Manager, Corning OPERATOR Suru Avoseh, Executive, Commercial, Multi-Links Telkom 13.05 Lunch & Networking Break 16.10 Refreshments & Exhibition Visit Mobile Marketing & Advertising Green Telecoms & Cost Efficiency Strategies In partnership with the Mobile Marketing Association (MMA) West Africa Chair: Sadiq Malik, Consultant, Informa Telecoms & Media Chair: Elo Umeh, Co-Chair, Mobile Marketing Association West Africa & Managing Director, Twinpine 14.05 Interactive Panel Discussion: Enabling Access to ICT & Critical Services 16.40 Using Mobile to Build Relationships with Low-Income Consumers in for Rural/Low ARPU Segments Nigeria • What opportunity remains in underserved/ low-ARPU segments of Nigeria’s market? How to romance the lower-income consumer into a relationship with your brand; • Which challenges are facing service provision to rural areas in terms of power? running mobile marketing competitions properly, integrating into traditional media • How are other verticals managing challenges when working with rural segments? : such as TV, radio and print, using celebrity marketing effectively. Healthcare, utilities, government, etc. ASSOCIATION Dayo Elegbe, Co-Chair, Mobile Marketing Association West Africa, & Managing Director, OPERATOR Deepak Srivastava, Chief Operating Officer, Airtel Nigeria Sponge West Africa OPERATOR Adefemi Ojo, Head, Network Operations, Starcomms NGO Dr. Terna Nomhwange, National Consultant, World Health Organization, Nigeria 17.00 Reaching Africa Consumers through Mobile OPERATOR Alex Matthew, Manager, Fixed Assets Finance Division, Etisalat The mobile landscape has changed dramatically in the last few years and brands need to adapt to new channels. Industry veteran Rick Joubert explores the changes and how global and African brands are rising to the challenge and opportunity offered by mobile. 14.40 Operator Case Study: Energy Cost Reduction in GSM Base Stations in Nigeria • How to choose which solution is best for Nigerian operators David Okeme, Marketing Director, Unilever, Nigeria • Saving at each base station: the most cost effective green energy power solution in Nigeria • Understanding the challenge of non availability of steady power supply 17.20 The Mobile Life of Africans OPERATOR Osaheni Evbuomwan, Field Service Manager, Globacom Nigeria Understanding consumer attitudes and usage of mobile marketing is essential for marketers and agencies. This session reveals the views of African consumers and shares some insight on how they are engaging through the channel. “THIS EVENT CREATES AN EXCELLENT ATMOSPHERE FOR TELECOMS Segun Ogunsanya, Managing Director & CEO, Coca-Cola (Nigerian Bottling Company) PROFESSIONALS TO NETWORK AND LEARN FROM EACH OTHER.” 17.40 Chair’s Summary & Close of Day 1 Bidemi Lapido, Head High Value Segment, Etisalat Nigeria Networking Drinks and Entertainment FOR PROGRAMME ENQUIRIES: EMILY MARTYR, CONFERENCE MANAGER EMILY.MARTYR@INFORMA.COM, TEL: +44 (20) 701 75610, @EMILYMARTYRCOM
  • 5. “GREAT INSIGHT TO THE CURRENT AND FUTURE OF TELECOMS IN NIGERIA.” Olubiyi Ismail, CEO, Geoidtel Nigeria AGENDA DAY 2 : 27 SEPTEMBER 2012 Keynote: Beyond Services – Meeting the Demand for Content & Apps 8.15 Registration • The Spinlet offering and how it meets the needs of the modern music lover • Working in partnership with artists to drive content, monetisation and democratisation 9.30 Chair’s Welcome to Day 2 CONTENT Eric Idiahi, CEO, Spinlet Mayowa Owolabi, Co-Founder, Mobile Monday Nigeria 10.35 Interactive Panel: Leveraging Quality Content in Digital Format & 9.35 Operator Case Study: The New Wave – Monetising Consumer Interest in Meeting Demand for Videos Content & Apps • Which are the digital content success stories in Nigeria? • How operators can take the lead in the digital services age • How can a quality user experience be assured with such high data consumption necessary? • Ensuring ‘home-grown’ talent and content for apps development • Which business model will ensure a win-win between content owners and network • Why operators are the best billing partner operators? OPERATOR Senior Representative, MTN Nigeria CONTENT Sam Onyemelukwe, Head of Anglophone Africa, TRACE TV CONTENT Eric Idiahi, CEO, Spinlet 9.55 Free of Charge or Free to Charge? Business Models for Driving Revenue CONTENT Mayo Okunola, General Manager, GOtv & DStv Mobile with Content over IP and Mobile TV • Examining the Pay TV business model as it stands in Nigeria OPERATOR Victor Bannerman-Chedid, Head, Value Added Services, Marketing, Airtel Nigeria • How distributors of TV over mobile and IP are being affected by the emergence of OTT players 11.10 Refreshments & Exhibition Visit – Plus, Speed Networking Session • What’s the alternative to Pay TV? And can providers really look to business models offering free content? CONTENT Sam Onyemelukwe, Head of Anglophone Africa, TRACE TV 10.15 Spinlet – Africa’s Answer to Spotify: The Opportunity & Challenges Faced when Enabling Access to Hot Content • Heralding the evolution of African music: how the music and mobile industries are colliding 12.10 The App Store Story: What Impact Is the operators with regards to social media? Is it just 13.10 Co-Creation Hub Hang Out: Winning Apps App Store Having on Operators? customer care? Start-Up Case Studies - Keeping an Eye on • Who is best placed to own the customer and the • How can social media brands work with operators to Entrepreneurial Innovation App store, and will device manufacturers compete deliver attractive services to consumers? This special interactive session will be co-ordinated with operators in the app store space? • How can revenues be generated from social media by the Co-Creation Hub – Nigeria’s local incubator • What part are handset manufacturers playing in services? and VC for all types of home-grown Nigerian digital driving content consumption? • Predicting the social media future: which players technologists and innovators. The audience will • How can a quality experience of mobile content be will survive the social media boom? benefit from a brief insight into several start-ups & delivered to users in Africa? OPERATOR Samson Isa, Head of Value Added Services, Globacom success stories, and then will vote for their favourite! OPERATOR Samson Isa, Head of Value Added Services, Globacom Bosun Tijani, Co-Founder & CEO, Co-Creation Hub SOCIAL MEDIA Vytautas Paukstys, Co-Founder & CEO, Eskimi APPS Ikechukwu Ofuani, Project Manager, Nickelodeon Nigeria with a series of Successful App Developers 12.30 Interactive Think-Tank: Leveraging Social CONTENT Media to Engage Mobile Broadband Users Activations, MTV Networks Africa • What are current strategies being implemented by OTT Peter Lockhart, Business Development, 2go, South Africa 13.30 Lunch & Networking Break Learn about successful apps Customer Value Management APPGIG in Nigeria - a unique chance Chair: Thecla Mbongue, Senior Analyst, Informa Telecoms & Media Free for all independent App Developers to find your place in the bright Register at www.comworldseries.com/nigeria future of app development. 14.30 Operator Strategies for Reducing Churn and Securing Customer Loyalty About APPGIG Nigeria: SPONSORED BY: in the Age of Mobile Number Portability OPERATOR Yetunde Ogeroju, Manager, Churn Management & Retention, Etisalat Nigeria What’s in store for Nigerian Developers? Nigeria is the perfect market for Apps, especially considering the active user base and 14.55 How will Service Providers Maintain Customer Service within the growth rates exceed those from the western markets. For developers, creative strategies are Context of Changing Customer-Provider Relationships? king in order to attract new consumers – plus, innovative business models will be a must to OPERATOR Ajay Bakshi, Director for Customer Service, Airtel ensure a viable regional ecosystem, and in order to monetise the significant momentum in the app market. 15.20 Refreshments & Exhibition Visit Overall, by enhancing discovery, improving user experience, dropping price barriers, and increasing developer revenue share, the apps ecosystem can really take off... 13.00 MC’s Opening Intro: Preparing for the ‘’Cashless Society’’ APPS Bosun Tijani, Co-Founder & CEO, Co-Creation Hub Nigeria 13.10 RIM BlackBerry 10 Mini Jam Session 16.20 Eskimi Case Study: Successfully Implementing ‘Cashless’ Services for Nigeria Michael Weitzel, Senior Application Development Consultant, RIM SOCIAL Vytautas Paukstys, Co-Founder & CEO, Eskimi MEDIA 14.40 Developer Workshop – Location Based Functionality for Social Apps 16.40 Paga Case Study: Succeeding with Mobile Payments & Understanding • Fusing your apps with social: leverage the social networking world • Technical challenges facing app developers in a world of limited connectivity the Future for Mobile Financial Services in Nigeria • Camera functionality, LBS and tagging for Apps APPS Tayo Oviosu, Chief Executive & Founder, Paga APPS Ajibola Aiyedogbon, Developer, My Cash, Nigeria 17.00 Interactive Value Chain Panel: Addressing the Opportunities & 15.30 Caffeine fix, Snacks + Exhibition Visit Challenges of the ‘Cashless Policy’ • How will companies adapt to the new world of mobile financial services? 16.30 Nigeria Dev Chat: Creating, Distributing and Monetising Apps • Who owns the customer and the point of sale in this new cashless society? • What makes for a successful app in Nigeria? • Is ease of use and customer education sufficient to ensure success of new services? • What are the major challenges of creating, distribution and monetising apps for the Nigerian market? BANKS Blessing Nnachi, Head, IT Architecture & Strategy, Wemabank • What does the future hold for apps development in Africa? OPERATOR Kierin Ombu, Channel Manager, Mobile Money, Sales & Distribution, MTN Nigeria APPS Ajibola Aiyedogbon, Developer, My Cash, Nigeria BANKS Sina Ayegbusi, Group Head, Business Support Group, Guaranty Trust Bank OTT PLAYERS Peter Lockhart, Business Development, 2go, South Africa APPS Tayo Oviosu, Chief Executive & Founder, Paga APPS Emmanuel Oluwatosin, App Developer Champion, Mobile Monday Nigeria BANKS Ugonna Onuoha, Head, CIO Office, Diamond Bank 17.30 Q&A Session: Get your queries to the experts 17.40 Chair’s Summary and Close of Conference – Until the Next Com Event in Africa! 17.40 End of Session; until the next Africa AppGig! 17.40 Close of Event – Until the Next Com Event in Africa! DOWNLOAD THE LATEST AGENDA ONLINE: VISIT WWW.COMWORLDSERIES.COM/NIGERIA
  • 6. 3RD ANNUAL 26-27 SEPTEMBER 2012 EKO HOTEL & SUITE, VICTORIA ISLAND, LAGOS, NIGERIA MEET ALL THE C-LEVEL DECISION MAKERS FROM THE REGION IN ONE ROOM C-level Director/Head/Senior Management...............................40% Sales & Marketing...................................................................................20% Technical Engineer.................................................................................17% Analyst/Consultant...................................................................................5% Product/Project Management.............................................................3% Business Development...........................................................................2% Other.............................................................................................................13% 7 REASONS SPONSORING OR EXHIBITING AT THIS EVENT WILL GIVE YOU AN EXCELLENT ROI: CONFERENCE ROOM 8 1. Position your company as a market leader – reap the R benefits by positioning your company as a champion of Nigeria 5 2. Meet all your key operator clients – Aleksandra Mikula, Head of VIP Relations, continuously builds relationships with all your key operator clients across 4 Nigeria. No other event can deliver you the exact target R audience you want to meet. 3 3. Be associated with Nigeria’s leading digital event – 2 you’ll benefit from exposure to 900 attendees at the Nigeria Com conference and exhibition. 4. Network with the industry’s most influential people – meet and greet 900 of Nigeria’s most senior-level Telco, Media & ICT decision makers. 27 5. Stand out from your competitors – You’ll command more attention by promoting your branding throughout 25 the ceremony. R 6. Extract even more value from our participation this year by becoming our Programme Partner Sponsor a conference session aligned with your product and specialism. Raise your profile and deliver your key message within the conference programme. 7. Capitalise on established networking platforms The Com World Series events have a 19 year history of delivering you the contacts you need to grow your business. SPEED NETWORKING AREA S SOLD R RESERVED CONTACT US TODAY TO SPONSOR OR EXHIBIT EVENT SPONSOR: Contact Corrie Thompson today to find out more Corning invented the first low-loss optical fiber in 1970, which helped launch the age of optical communications. Corning is the worldwide market leader and is the about our sponsorship and exhibition packages: most widely deployed brand of fiber. Corning offers a full line of single-mode and multimode optical fibers for all network applications. Corning’s Tel: +44 (0)20 7017 5249 entire family of optical fiber boasts industry-leading geometrical properties for low splice loss and high splice Email: corrie.thompson@informa.com yields, supported by an unparalleled, proprietary manufacturing process designed to produce the highest quality products. Corning fibers are recognized in the industry for their excellence and innovation. Learn more at www.corning.com/opticalfiber Official Online News Service Official Pan-African Media Supporting Associations Platinum Media Media Partners Partners Partners Official Newswire Partner neolectum VIEW THE LATEST SPONSORS & EXHIBITORS ONLINE: VISIT WWW.COMWORLDSERIES.COM/NIGERIA
  • 7. VIP CAMPAIGN THE CAREERS IN AFRICA OUR FACE-TO-FACE OPERATOR RECRUITMENT SUMMIT CLIENTS INTRODUCTIONS: A London-based international recruitment INCLUDE: Our dedicated Head of VIP Relations builds relationships - via road-trips, meetings and consultancy specialising in the emerging markets. We connect high calibre talent with leading attending major telecoms events - with all Telecoms and ICT companies across Nigeria. the CxOs from the companies vital to your business. Aleksandra works with you to create The Careers in Africa Recruitment Summit is a bespoke wish-list of who you want to meet a unique platform for professionals from the at the event. Then she uses our extensive Telecoms and ICT field to network and interview database of personal contacts to ensure the with senior executives from the region’s leading key people who you want to meet attend the companies. event and are disposed to meeting sponsors in exclusive one-to-one introductions on-site. Recruit the best talent and expose your brand as an Employer of Choice in the most dynamic MEET ALEKSANDRA market in the world. For more information, please visit www.careersinafrica.com MIKULA Aleksandra manages our successful VIP programme which ensures we attract the highest calibre of delegate to our events by “IT WAS A GREAT EVENT TO MEET offering them a superior event experience and value proposition. The premium R WITH THE MANY VENDORS IN A package we offer includes airport welcome 15 SINGLE VENUE.” services, separate entries on site, VIP Yen Choi, Group Executive Vice President lounges, goodie bags, TV interviews and more. Alex also personally invites each VIP 14 Netcom Africa Limited with a hand-written invitation. This VIP proposition ensures your R target audience is at the event. 12 G6 READ THE REVIEW... G5 19 G4 “Introductions organised by Aleksandra Mikula opened the doors 17 R to the African market for us (SSD)” Sabik Khan, CEO, SSD 18 Aleksandra Mikula Head of VIP Relations G2 T: +971 (0) 4 4072776 Email: aleksandra.mikula@informa.com VIP LOUNGE A special area for our C-Level operator “NIGERIA COM attendees to network away from IS A GREAT OPPORTUNITY the buzz of the show floor. PLUS, an exclusive room for private scheduled TO SHOWCASE THE VARIOUS 1:1 meetings organised by The VIP TECHNOLOGIES AND SERVICE OFFERINGS Campaign Team. Branding opportunities IN AFRICA AND GLOBALLY” exist so you can target your message at Saylesh Iyer, CEO, Visafone this decision-making audience. JOIN OUR ONLINE COMMUNITIES FOR NEW FOR 2012 ONE-TO-ONE SPEED NETWORKING YEAR-ROUND NETWORKING A guaranteed chance to pitch your most successful solutions to a CxO operator delegate. Meet With 20 Senior Operator Decision Makers in 20 Minutes Nigeria Com Telecoms Group & Com World Series Blog Follow the debate using @ Event at www.linkedin.com www.comworldseries. allaboutcom #NigeriaCom All exhibitors & sponsors have the option to book a table – as blogspot.com a free of charge value-add and have a series of one-minute audiences with a VIP operator delegate. Swap business cards and elevator pitch your most promising products and services. If there is mutual interest you have the ideal platform from which to Join us at www.youtube.com/user/ follow up later. These sessions take place during the late morning AllAboutCom comworldseries coffee breaks on both days of the event. MEET THE REGION’S LEADING OPERATORS & REGULATORS: LEADING SOLUTIONS AND TECHNOLOGY PROVIDERS SHOWCASED Airtel Africa • Alink Telecom Benin • Comium Data Nigeria Ltd • THEIR SOLUTIONS IN THE EXHIBITION DCC Satellite & Networks • Direct On PC • DiscoveryTel Africa, Nigeria • EMTS Etisalat, Nigeria • Glo / Globacom, Nigeria • Allot Communications • Aviat Networks • Comtech • Corning Glomobile Benin • Intercellular Nigeria Plc • IPNX Nigeria Ltd • Cable Systems • Dialogic • Divinetwork • EDCH • Gilat Ministry Of Environment, Nigeria • Mobitel, Nigeria • MTN Business • MTN, Nigeria • Multi-Links Telecommunications, Nigeria • Nigerian Satellite Networks • Intertel • JDSU • Morvest Business Communications Commission • Starcomms, Nigeria • Suburban Group • Openet • PCCW Global • Premium Ideas Nigeria • Telecom, Nigeria • Visafone Communications, Nigeria • Zoom Premium Ideas South Africa • Saf Tehnika • SES • Sintel CONTACT CORRIE THOMPSON TO SPONSOR OR EXHIBIT: CORRIE.THOMPSON@INFORMA.COM
  • 8. 3RD ANNUAL WWW.COMWORLDSERIES.COM/NIGERIA PLEASE FREE TO REGIONAL *SEND QUOTE EVENT OPERATORS & YOUR TEAM CODE: REGULATORS 3 DELEGATES FOR I4S6K APPLY NOW PRICE OF 2! *LIMITED SPACES 26-27 SEPTEMBER 2012 AVAILABLE EKO HOTEL & SUITE, VICTORIA ISLAND, LAGOS, NIGERIA MORE EVENT INFORMATION: AllAboutCom Nigeria Com AllAboutCom ComWorldSeries WEBSITE BOOKINGS: WWW.COMWORLDSERIES.COM/NIGERIA QUOTE YOUR VIP CODE: PRICES TO ATTEND CONGRESS & EXHIBITION UP TO 12 SEPTEMBER 2012 FROM 13 SEPTEMBER 2012 REGIONAL* OPERATORS AND REGULATORS** FREE US$199 *Regional = Benin, Burkina Faso, Cameroon, Cape Verde, Central African Republic, Chad, Congo (Brazzaville), Cote d’Ivoire, DR Congo, Equatorial Guinea, Gabon, Gambia, Ghana, Guinea, Guinea, Bissau, Liberia, Mali, Mauritania, UP TO 22 AUGUST 2012 FROM 23 AUGUST 2012 Niger, Nigeria, Sao Tome & Principe, Senegal, Sierra Leone, Togo AFRICAN NON-OPERATOR COMPANIES US$999 US$1299 INTERNATIONAL OPERATORS AND REGULATORS** US$999 US$1299 INTERNATIONAL NON-OPERATOR COMPANIES US$1999 US$2299 REGISTER TO ATTEND THE APPGIG FREE FREE FREE FOR ALL INDEPENDENT APP DEVELOPERS (coders, developers & software engineers) **To check if you qualify for the free Operator / Service Producer pass please consult the Terms and Conditions Nigeria Com website: Free Places: The Nigeria Com Conference is FREE to all Regional Operators & Regulators as listed in the pricing options on this page. www.comworldseries.com/nigeria (conditions apply). Free attendance ONLY applies until 12 September 2012. To apply for your place, please visit www.comworldseries.com/ Email bookings. Operators / Regulators: Aleksandra.Mikula@informa.com nigeria to see if your company qualifies. Other: itmevents@informa.com Multiple booking: Discounts will only be valid for delegates from the same company when booked as a group at the same time. All fees Telephone enquiries: +44 (0) 207 017 5506. include lunch, refreshments and conference documentation. Payment Information: Payment should be made by cheque. Cheques should be made payable to Informa UK Ltd. Payment must be received NO VAT WILL BE CHARGED BY INFORMA TELECOMS & MEDIAs by 12/09/2012 in order to secure your place. Please quote the delegate name and the event code I4S6K as a reference on all transactions. Cancellations: If you should cancel a conference registration before 12/09/2012 you will receive a refund less a cancellation charge of $200 Venue: *Multiple booking discounts will only be valid for for all African Non-Operator Companies, International Operators And Regulators, International Non-Operator Companies bookings. We regret Eko Hotel & Suite, delegates from the same company when booked that no refunds can be made for cancellations received after this date. We welcome substitute delegates at any time. It may be necessary for Victoria Island, as a group at the same time. All fees include lunch, reasons beyond the control of the organisers to alter the content and the timing of the programme or the identity of the speakers. Lagos, Nigeria Data Protection: The personal information shown, and/or provided by you will be held on a database and shared with companies in refreshments and conference documentation the Informa Group. It may be used to keep you, or any additional names provided by you up to date with developments in your industry. Tel: +234 1262 4600 Accommodation: Delegates can take advantage of MiniEmail: ajose@ekohotels.com / MBA A5[NigeriaCom] Ad_Mini MBA [NigeriaCom]A5 07/06/2012 reduced rate accommodation by contacting the hotel 19:07 Page 1 Sometimes your details may be obtained from or made available to external companies for marketing purposes. If you do not wish your details to be used for this purpose, please write to: The Database Manager, Informa UK Ltd, 29 Bressenden Place, London SW1E 5DR, UK. reservation@ekohotels.com directly quoting “Nigeria Com 2012”. Tel: +44 (0)20 7017 4555 or Email: Database@informa.com 15-19 October 2012 Amsterdam Research & analysis provided by Alongside 12-16 November 2012 Cape Town Alongside In partnership with 2-6 December 2012 Dubai Alongside 10-14 December 2012 London Telecoms Mini MBA delegates attending courses running alongside events gain FREE ENTRY to the event exhibition COURSE RATING TELECOMS 98% of delegates rated the course as good or excellent Developing and aligning competencies MINI MBA A University Accredited Telecoms Management Training Programme for organisational success COMPREHENSIVE • MOTIVATING • ENGAGING www.telecomsacademy.com The Telecoms Mini MBA programme Our Competency Development Journal enables you to Peace of mind in choosing the Telecoms Mini MBA from the is highly participative, focusing on apply your learning specifically to your own business Informa Telecoms Academy real business, technology and context and to develop a solid foundation in the five key industry issues. It is designed to give competency areas of: • Informa Telecoms and Media is THE leading provider of industry you a critical understanding of the key intelligence and market data to the Telecoms industry – researched 1 Strategy/Business 3 Finance by 100+ analysts globally with full-time analysts on every continent competency areas required for success Environment 4 Leadership within the telecommunications industry – • Fully accredited by University of Derby Corporate – gain 2 Technology 5 Marketing/Customer Focus enabling you to make more informed recognised University credit points, with the option to and commercially viable strategic The programme is made up of modules from the five main upgrade to a Postgraduate Certificate with further study Ear ly B decisions. The business simulation is the competency areas, as well as the unique comprehensive • Impressive Alumni – 4000 top industry professionals Group and ird vehicle through which we maximise the business simulation. D from around the world and from the different telecom ava isco competency development and ensure ilab unt sectors have benefited from the Mini MBA for the last le s ideas on strategic implementation can “The best case study I’ve worked on.” six years, including many CEOs, CFOs, CMOs and CTOs be tested and appraised. MM, ORACLE For more information on the Telecoms Mini MBA please contact us: Please quote reference: NigCom12 Tel: +44 (0)20 7017 4144 Email: training@telecomsacademy.com Visit: www.telecomsacademy.com/minimba