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The New Workplace:
Unleashing the Power of
Enterprise Mobility
Chris Pepin
IBM Mobile Offering Manager and Evangelist




© 2012 IBM Corporation
80% of the current global
population will have a mobile
      device by 2016



                   Source: IBM “Five in Five", December 2011


                                                          1
90% of companies will support
  corporate applications on
 personal mobile devices by
            2014

             Source: Gartner Top Predictions for IT Organizations November, 2011
             2011

                                                                              2
Promises
• Work anywhere, anytime
  from any device


• Faster response time and
  increased productivity


• Employee satisfaction




                             3
Perils
• Support for multiple devices


• Security


• High costs




                                 4
Enablers of a smarter workplace




             Mobile      Social

                   Cloud



                                  5
Enterprise mobility: step-by-step



      Establish corporate mobility policy


      Deploy mobile device management


      Enable corporate email




                                            6
Establish corporate mobility policy
• Is there a corporate policy for Bring Your Own Device? (i.e.
  BYOD)
• Do I need employees to sign an agreement with terms and
  conditions?
• What’s the policy for mobile expense reimbursement and
  arrangements with mobile carriers?
• What are the corporate security and compliance
  requirements and how are they enforced?
• What devices are supported?
• What applications are supported?
• How is end-user support provided?



                                                            7
Deploy mobile device management
• Software that secures, monitors, manages and supports
  mobile devices

• Over-the-air distribution of applications, data and
  configuration settings

• Supports company-owned and employee-owned devices

• Addresses the limitations of Microsoft ActiveSync




                                                          8
Mobile device management solutions




               Source: Gartner Magic Quadrant for Mobile Device Management Software, April 2011
               2011

                                                                                              9
IBM Endpoint Manager for Mobile Devices
•   Safeguard Enterprise Data: Selectively wipe enterprise data when devices
    are lost or stolen and configure and enforce passcode policies, encryption,
    VPN, and more.
•   Flexible Management: Secure and manage employee- and corporate-owned
    mobile devices using a combination of email-based and agent-based
    management, while preserving the native device experience
•   Maintain Compliance: Automatically identify non-compliant devices and take
    action by denying email access or by issuing user notifications until corrective
    actions are implemented
•   Unified Infrastructure: Leverage a single infrastructure to manage and secure
    all of your enterprise devices: smartphones, media tablets, desktops, laptops,
    and servers
•   Platforms
     –   PCs: Windows, Linux, Mac
     –   Mobile: Google Android, Apple iOS, Symbian, Windows Phone



                   Shipping March 16, 2012!
                                                                                 10
Enable corporate email


• Email, contacts and calendar

• Lotus® Domino®, Microsoft® Exchange
   – Lotus Traveler, Exchange ActiveSync, BlackBerry Enterprise
     Server, Good for Enterprise


• Network connectivity




                                                                  11
Moving beyond email to
 support applications



                         12
Enterprise mobility: next steps



       Application strategy


       Develop applications


       Deploy applications




                                  13
Application strategy
• Business to employee and business to consumer

• Collaboration and social media

• Business analytics

• Line of business applications

• Network and security considerations




                                                  14
Develop applications
• Buy vs. build

• Mobile application architectures
   – Native, web, hybrid, virtual


• Development tools
   – Native SDK: Objective-C, Java
   – Web: HTML5, JavaScript
   – Mobile Enterprise Application Platform (MEAP)




                                                     15
Mobile Enterprise Application Platform
solutions




                Source: Gartner Magic Quadrant for Mobile Enterprise Application Platforms, April 2011
                2011
                Source: Gartner Magic Quadrant for Mobile Enterprise Application Platforms, April 2011
                                                                                                   16
IBM announces the intent to acquire
Worklight

• Worklight : a privately held company based in Tel Aviv and New
  York that provides a leading open standards based mobile
  application platform for smartphones and tablets letting you build
  and iterate mobile apps quickly

• IBM and Worklight Together: With the combination of existing
  portfolio capabilities in Mobile Device Management, Mobile Web
  Application Development, Integration, Collaborative Tools and
  Mobile strategy, planning, implementation, and hosting services,
  with the acquisition of Worklight, IBM can now offer a complete
  end-to-end solution to enterprises looking to capitalize on the
  rapidly expanding mobile market.




                                                                       17
Deploy applications
• “Pushing” applications to devices

• Public application store

• Enterprise application store




                                      18
Approach

           Business Objectives
           End User Scenarios

            Corporate Policy
            Corporate Culture


               Information
               Technology

                                 19
Enterprise mobility at IBM

• Corporate policy allows the use of
  personally-owned devices
• 100,000 employees with
  smartphone and tablet access
• Apple iOS®, Google Android®
  and RIM BlackBerry® are the
  most popular mobile platforms
• Most employees pay a portion of
  mobile expenses
• Self-service support via social
  media and “wisdom of the
  crowds”




                                       20
Summary

    Establish corporate   Application
    mobility policy       strategy


    Deploy mobile         Develop
    device management     applications

    Enable corporate      Deploy
    email                 applications




                                         21
For more information
• Try IBM mobile solutions for yourself
   – IBM Endpoint Manager for Mobile Devices
   – Lotus Greenhouse
   – Android Marketplace, Apple App Store, BlackBerry App World

• Engage your IBM sales representative
   – Software
   – Managed mobility services




                                                                  22
Links
• IBM Mobile Enterprise Services
   – ibm.com/services/mobility
• FaceBook
   – facebook.com/ibmmobility
• Slideshare
   – slideshare.net/ibmmobility
• Twitter
   – twitter.com/ibmmobility
• YouTube
   – youtube.com/ibmmobility
• Blog
   – ibm.com/connections/blogs/ibmmobility


                                             23
Thank you!
                       Chris Pepin
       IBM Mobile Offering Manager and Evangelist




               http://www.chrispepin.com
                  cpepin@us.ibm.com



                                                    24
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                                                                                                                                         25
Acknowledgements, disclaimers
and trademarks
© Copyright IBM Corporation 2012. All rights reserved.

The information contained in this publication is provided for informational purposes only. While efforts were made to verify the
completeness and accuracy of the information contained in this publication, it is provided AS IS without warranty of any kind, express or
implied. In addition, this information is based on IBM’s current product plans and strategy, which are subject to change by IBM without
notice. IBM shall not be responsible for any damages arising out of the use of, or otherwise related to, this publication or any other
materials. Nothing contained in this publication is intended to, nor shall have the effect of, creating any warranties or representations
from IBM or its suppliers or licensors, or altering the terms and conditions of the applicable license agreement governing the use of IBM
software.

References in this publication to IBM products, programs or services do not imply that they will be made available in all countries in
which IBM operates. Product release dates and/or capabilities referenced in this presentation may change at any time at IBM’s sole
discretion based on market opportunities or other factors, and are not intended to be a commitment to future product or feature
availability in any way. Nothing contained in these materials is intended to, nor shall have the effect of, stating or implying that any
activities undertaken by you will result in any specific sales, revenue growth, savings or other results. All statements regarding IBM
future direction and intent are subject to change or withdrawal without notice, and represent goals and objectives only.

Information concerning non-IBM products and services was obtained from a supplier of those products and services. IBM has not tested
these products or services and cannot confirm the accuracy of performance, compatibility, or any other claims related to non-IBM
products and services. Questions on the capabilities of non-IBM products and services should be addressed to the supplier of those
products and services.

All customer examples cited or described are presented as illustrations of the manner in which some customers have used IBM products
and the results they may have achieved. Actual environmental costs and performance characteristics may vary by customer and will
vary depending on individual customer configurations and conditions. Nothing contained in these materials is intended to, nor shall have
the effect of, stating or implying that any activities undertaken by you will result in any specific sales, revenue growth or other results.

Prices are suggested U.S. list prices and are subject to change without notice. Starting price may not include a hard drive, operating
system or other features. Contact your IBM representative or Business Partner for the most current pricing in your geography.

IBM, the IBM logo, ibm.com, Tivoli, the Tivoli logo, Tivoli Enterprise Console, Tivoli Storage Manager FastBack, and other IBM products
and services are trademarks or registered trademarks of International Business Machines Corporation in the United States, other
countries, or both. If these and other IBM trademarked terms are marked on their first occurrence in this information with a trademark
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published. Such trademarks may also be registered or common law trademarks in other countries. A current list of IBM trademarks is
available on the Web at "Copyright and trademark information" at ibm.com/legal/copytrade.shtml




                                                                                                                                               26

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The New Workplace: Unleashing The Power Of Enterprise Mobility

  • 1. 1340 The New Workplace: Unleashing the Power of Enterprise Mobility Chris Pepin IBM Mobile Offering Manager and Evangelist © 2012 IBM Corporation
  • 2. 80% of the current global population will have a mobile device by 2016 Source: IBM “Five in Five", December 2011 1
  • 3. 90% of companies will support corporate applications on personal mobile devices by 2014 Source: Gartner Top Predictions for IT Organizations November, 2011 2011 2
  • 4. Promises • Work anywhere, anytime from any device • Faster response time and increased productivity • Employee satisfaction 3
  • 5. Perils • Support for multiple devices • Security • High costs 4
  • 6. Enablers of a smarter workplace Mobile Social Cloud 5
  • 7. Enterprise mobility: step-by-step Establish corporate mobility policy Deploy mobile device management Enable corporate email 6
  • 8. Establish corporate mobility policy • Is there a corporate policy for Bring Your Own Device? (i.e. BYOD) • Do I need employees to sign an agreement with terms and conditions? • What’s the policy for mobile expense reimbursement and arrangements with mobile carriers? • What are the corporate security and compliance requirements and how are they enforced? • What devices are supported? • What applications are supported? • How is end-user support provided? 7
  • 9. Deploy mobile device management • Software that secures, monitors, manages and supports mobile devices • Over-the-air distribution of applications, data and configuration settings • Supports company-owned and employee-owned devices • Addresses the limitations of Microsoft ActiveSync 8
  • 10. Mobile device management solutions Source: Gartner Magic Quadrant for Mobile Device Management Software, April 2011 2011 9
  • 11. IBM Endpoint Manager for Mobile Devices • Safeguard Enterprise Data: Selectively wipe enterprise data when devices are lost or stolen and configure and enforce passcode policies, encryption, VPN, and more. • Flexible Management: Secure and manage employee- and corporate-owned mobile devices using a combination of email-based and agent-based management, while preserving the native device experience • Maintain Compliance: Automatically identify non-compliant devices and take action by denying email access or by issuing user notifications until corrective actions are implemented • Unified Infrastructure: Leverage a single infrastructure to manage and secure all of your enterprise devices: smartphones, media tablets, desktops, laptops, and servers • Platforms – PCs: Windows, Linux, Mac – Mobile: Google Android, Apple iOS, Symbian, Windows Phone Shipping March 16, 2012! 10
  • 12. Enable corporate email • Email, contacts and calendar • Lotus® Domino®, Microsoft® Exchange – Lotus Traveler, Exchange ActiveSync, BlackBerry Enterprise Server, Good for Enterprise • Network connectivity 11
  • 13. Moving beyond email to support applications 12
  • 14. Enterprise mobility: next steps Application strategy Develop applications Deploy applications 13
  • 15. Application strategy • Business to employee and business to consumer • Collaboration and social media • Business analytics • Line of business applications • Network and security considerations 14
  • 16. Develop applications • Buy vs. build • Mobile application architectures – Native, web, hybrid, virtual • Development tools – Native SDK: Objective-C, Java – Web: HTML5, JavaScript – Mobile Enterprise Application Platform (MEAP) 15
  • 17. Mobile Enterprise Application Platform solutions Source: Gartner Magic Quadrant for Mobile Enterprise Application Platforms, April 2011 2011 Source: Gartner Magic Quadrant for Mobile Enterprise Application Platforms, April 2011 16
  • 18. IBM announces the intent to acquire Worklight • Worklight : a privately held company based in Tel Aviv and New York that provides a leading open standards based mobile application platform for smartphones and tablets letting you build and iterate mobile apps quickly • IBM and Worklight Together: With the combination of existing portfolio capabilities in Mobile Device Management, Mobile Web Application Development, Integration, Collaborative Tools and Mobile strategy, planning, implementation, and hosting services, with the acquisition of Worklight, IBM can now offer a complete end-to-end solution to enterprises looking to capitalize on the rapidly expanding mobile market. 17
  • 19. Deploy applications • “Pushing” applications to devices • Public application store • Enterprise application store 18
  • 20. Approach Business Objectives End User Scenarios Corporate Policy Corporate Culture Information Technology 19
  • 21. Enterprise mobility at IBM • Corporate policy allows the use of personally-owned devices • 100,000 employees with smartphone and tablet access • Apple iOS®, Google Android® and RIM BlackBerry® are the most popular mobile platforms • Most employees pay a portion of mobile expenses • Self-service support via social media and “wisdom of the crowds” 20
  • 22. Summary Establish corporate Application mobility policy strategy Deploy mobile Develop device management applications Enable corporate Deploy email applications 21
  • 23. For more information • Try IBM mobile solutions for yourself – IBM Endpoint Manager for Mobile Devices – Lotus Greenhouse – Android Marketplace, Apple App Store, BlackBerry App World • Engage your IBM sales representative – Software – Managed mobility services 22
  • 24. Links • IBM Mobile Enterprise Services – ibm.com/services/mobility • FaceBook – facebook.com/ibmmobility • Slideshare – slideshare.net/ibmmobility • Twitter – twitter.com/ibmmobility • YouTube – youtube.com/ibmmobility • Blog – ibm.com/connections/blogs/ibmmobility 23
  • 25. Thank you! Chris Pepin IBM Mobile Offering Manager and Evangelist http://www.chrispepin.com cpepin@us.ibm.com 24
  • 26. Don’t miss these valuable opportunities: Visit the Pulse SmartSite Solution Expo Meet our Experts Fill out your surveys! for the most up-to-date IBM & Partner Exhibits, Theater Schedule one-on-one time to We value your feedback – conference information! Presentations, Meet the Experts, exchange ideas with IBM Visit pulsesmartsite.com via Client Hospitality Lounge, User technical and business leaders. web portal or mobile device Simply log into Group Networking http://www- to submit your session pulsesmartsite.com via 01.ibm.com/software/tivoli/pulse evaluation and receive an web portal or mobile Monday 12:00 – 7:00 p.m. /meet_the_experts.html entry to WIN one of three device to stay connected iPod Touches! Tuesday 12:00 – 6:00 p.m. with the Pulse conference. Wednesday 2:00 – 4:00 p.m. Labs and Certification Don't forget to fill out the Build your own agenda, overall conference survey Receptions Increase and validate your skills for a special gift! download presentations, using the latest versions of IBM fill out your session Sunday 6:30 – 9:00 p.m. products: surveys and check out our Monday 6:00 – 7:00 p.m. virtual e-literature stand. Sun. 10:30 a.m. – 5:00 p.m. Mon. 10:30 a.m. – 6:00 p.m. Tues. 10:30 a.m. – 6:00 p.m. Wed. 8:00 a.m. – 6:00 p.m. Thur. 8:30 a.m. – 12:00 p.m. Pulse Comes to You 2012 will bring the excitement, education, and experience of the global Pulse conference to a location near you. For more details, see: ibm.com/pulsecomestoyou 25
  • 27. Acknowledgements, disclaimers and trademarks © Copyright IBM Corporation 2012. All rights reserved. The information contained in this publication is provided for informational purposes only. While efforts were made to verify the completeness and accuracy of the information contained in this publication, it is provided AS IS without warranty of any kind, express or implied. In addition, this information is based on IBM’s current product plans and strategy, which are subject to change by IBM without notice. IBM shall not be responsible for any damages arising out of the use of, or otherwise related to, this publication or any other materials. Nothing contained in this publication is intended to, nor shall have the effect of, creating any warranties or representations from IBM or its suppliers or licensors, or altering the terms and conditions of the applicable license agreement governing the use of IBM software. References in this publication to IBM products, programs or services do not imply that they will be made available in all countries in which IBM operates. Product release dates and/or capabilities referenced in this presentation may change at any time at IBM’s sole discretion based on market opportunities or other factors, and are not intended to be a commitment to future product or feature availability in any way. Nothing contained in these materials is intended to, nor shall have the effect of, stating or implying that any activities undertaken by you will result in any specific sales, revenue growth, savings or other results. All statements regarding IBM future direction and intent are subject to change or withdrawal without notice, and represent goals and objectives only. Information concerning non-IBM products and services was obtained from a supplier of those products and services. IBM has not tested these products or services and cannot confirm the accuracy of performance, compatibility, or any other claims related to non-IBM products and services. Questions on the capabilities of non-IBM products and services should be addressed to the supplier of those products and services. All customer examples cited or described are presented as illustrations of the manner in which some customers have used IBM products and the results they may have achieved. Actual environmental costs and performance characteristics may vary by customer and will vary depending on individual customer configurations and conditions. Nothing contained in these materials is intended to, nor shall have the effect of, stating or implying that any activities undertaken by you will result in any specific sales, revenue growth or other results. Prices are suggested U.S. list prices and are subject to change without notice. Starting price may not include a hard drive, operating system or other features. Contact your IBM representative or Business Partner for the most current pricing in your geography. IBM, the IBM logo, ibm.com, Tivoli, the Tivoli logo, Tivoli Enterprise Console, Tivoli Storage Manager FastBack, and other IBM products and services are trademarks or registered trademarks of International Business Machines Corporation in the United States, other countries, or both. If these and other IBM trademarked terms are marked on their first occurrence in this information with a trademark symbol (® or ™), these symbols indicate U.S. registered or common law trademarks owned by IBM at the time this information was published. Such trademarks may also be registered or common law trademarks in other countries. A current list of IBM trademarks is available on the Web at "Copyright and trademark information" at ibm.com/legal/copytrade.shtml 26