Lavacon mini cfp_v1
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Managing TechComms . . . .like a boss Data she wants to read . . . .like a boss Making the department look professional . . . like a boss Bosses care about some things more than others. They have distilled their needs down to the essentials that help them manage and grow their business. This presentation tells you how to find out what your boss's boss cares about, how to distill that data into information she'll care about, and how to make solid business decisions based on that data. You'll be seen as invaluable in no time . . . like a boss
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Lavacon mini cfp_v1
- 1. 1 COPYRIGHT © 2014 ALCATEL-LUCENT ACROLINX. ALL RIGHTS RESERVED. ALCATEL-LUCENT and ACROLINX — INTERNAL PROPRIETARY — USE PURSUANT TO COMPANY INSTRUCTION Collect data… like a boss Chris Bridgen, Alcatel-Lucent
- 2. 2 COPYRIGHT © 2014 ALCATEL-LUCENT ACROLINX. ALL RIGHTS RESERVED. ALCATEL-LUCENT and ACROLINX — INTERNAL PROPRIETARY — USE PURSUANT TO COMPANY INSTRUCTION WHO (AND WHAT) AM I? Chris Bridgen, Alcatel-Lucent 15 years in CUSTDOC Current role: Strategy lead for 200+ doc department
- 3. 3 COPYRIGHT © 2014 ALCATEL-LUCENT ACROLINX. ALL RIGHTS RESERVED. ALCATEL-LUCENT and ACROLINX — INTERNAL PROPRIETARY — USE PURSUANT TO COMPANY INSTRUCTION How do you know your business is performing . . .
- 4. 4 COPYRIGHT © 2014 ALCATEL-LUCENT ACROLINX. ALL RIGHTS RESERVED. ALCATEL-LUCENT and ACROLINX — INTERNAL PROPRIETARY — USE PURSUANT TO COMPANY INSTRUCTION Learn 5 ways to find out what your boss’s boss cares about, all without a skip level meeting Discover two metrics that 90% of senior managers care about What’s the best format for presentation to a C-suiter?
- 5. 5 COPYRIGHT © 2014 ALCATEL-LUCENT ACROLINX. ALL RIGHTS RESERVED. ALCATEL-LUCENT and ACROLINX — INTERNAL PROPRIETARY — USE PURSUANT TO COMPANY INSTRUCTION
Editor's Notes
- Now some bosses won’t care. Some documentation departments may play a game of keep-away with its upper management; keep your head down and your mouth shut. Documentation departments are to be seen, not heard. Our boss is not that way. Your boss is probably not that way, if you are here today. And my boss’s boss *definitely* wants to know: Am I getting value from money from the team? What do you do and how effectively do you do it? Why can’t you do it faster, cheaper, better? And when she asks his senior managers those same questions, she expects hard, quantafiable data. Measurements that show the same data points over time – trendlines.
- Cheers. Or maybe these should be wine glasses . . . . Or beer bottles . . . . .