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Designing Social Learning: “Informal”
    Does Not Mean “Unplanned”

   GM U/DAU I NNOVATIONS IN E-LEARNING SYMPOSIUM
                   JUNE 8, 2011

          CHRISTOPHER K ING, T IM VOJTASKO
                SR A INTERNATIONAL
Why are you here today?
           Why are you here today?
Implementing Social Learning
Are you asking these questions?

 How will we get people to use social media tools?
 How will we get people to collaborate and share?
 How will we ensure what they share is accurate?
 When are they going to have time to collaborate and
  share during their workday?
 What platform will allow us to track all of the social
  learning that takes place?
Instead, try these questions

 How can we support those who are already working
  and learning collaboratively?
 How can we build on what is already happening?
 How can we encourage those who are not already
  working and learning collaboratively to do so?
 How can we provide services to individuals and
  teams to help them address their learning and
  performance problems with collaborative
  approaches?
Social Networks are Not Social
          Learning
Most social networks are not content-rich,
but they are full of context.
Social networks feed social learning


                          Expertise


  Knowledge
               Social
              Learning

                                 Context




              Angles
To be persuasive,
we must be
9



believable. To be
believable, we
must be credible.
To be credible, we
must be truthful.
     Edward R. Murrow
Building the MPD Reserve Corps
      Recruitment Pipeline
Officer Gary P. Miller, 5D   Officer S. Timothy Vojtasko, 1D
Excellence In Volunteer Policing
          Social Learning/Educational Aspirations
    • Produce exciting and educational marketing materials, both print and
      electronic, that reflect the MPD Reserve Corps brand, generate
      interest and publicize the Reserve Corps’ mission of Excellence in
      Volunteer Policing.

    • Target, educate and cultivate potential volunteers. To include
      investigative background process education.

    • Include listing of upcoming MPD & Reserve Corps recruitment events
      on social media websites
Excellence In Volunteer Policing

        911 Response
        •Select Officers, tape profile testimonials for
        inclusion on the MPD Reserve Corps link
Excellence In Volunteer Policing

        911 Response
        •Deactivate “dead” MPD Reserve website
            •#2 site listed in Google!

        •Re-establish &
        maintain
        contact,
        and educate
        candidates in
        recruitment/inv
        estigative
        process
        for October
        2011 as well as
        2012 classes.
                             http://www.copscops.com/reserves.html
Excellence In Volunteer Policing

        Targeting Potential Volunteers
        •Identify potential “tier one” recruitment venues that hit our
        target market (i.e. 60 college credits, over 22 years of age, etc.)
        minimum requirements
        •Associations & community events
        •Diverse candidate pool
Excellence In Volunteer Policing

        Targeting Potential Volunteers
        •Target potential volunteers through focused sourcing
        opportunities and events to include 1:1 contact, community
        events & presentations and social networking media
Excellence In Volunteer Policing

        Targeting Potential Volunteers



                Would you recommend DC Metropolitan
                Police Reserve Corps?
                Tell Us Why

                Average Review                (1 reviews)
                           by ROBERT C. from WALDORF, MD
                MPDC is not in a rush for volunteers. At least
                that’s the perception. Those considering applying
                be prepared to wait months if not years.
Social Learning in the ISD
         Toolbox
Just another tool in the toolbox
The best thing that can be said
about most e-learning is that
                  19
gives you the sensation of a
coma without the worry or
inconvenience




                       Slide courtesy of Anders Gronstadt, Gronstadt Consulting
Designing a Social Learning
          Event
Case Study

1.   Small groups
2.   Read the case
3.   Select a Strategy to meet the needs of the case
4.   Then select a tool and an activity
5.   Discuss with your group the outcomes you would
     hope to see in the activity
6.   Be prepared to discuss
Reminders

 You can’t impose social networking, you can only
  encourage it
 Social networks are not social learning; they a
  central element of it
 Social learning is another instructional design tool,
  applicable in some situations but not all
 There are well defined strategies, tools, and activities
  you can use to create opportunities for social
  learning
Thank you!

Christopher King | Christopher_King@sra.com

   Tim Vojtasko | Tim_Vojtasko@sra.com

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Designing Social Learning: "Informal" Does Not Mean "Unplanned"

  • 1. Designing Social Learning: “Informal” Does Not Mean “Unplanned” GM U/DAU I NNOVATIONS IN E-LEARNING SYMPOSIUM JUNE 8, 2011 CHRISTOPHER K ING, T IM VOJTASKO SR A INTERNATIONAL
  • 2. Why are you here today? Why are you here today?
  • 4. Are you asking these questions?  How will we get people to use social media tools?  How will we get people to collaborate and share?  How will we ensure what they share is accurate?  When are they going to have time to collaborate and share during their workday?  What platform will allow us to track all of the social learning that takes place?
  • 5. Instead, try these questions  How can we support those who are already working and learning collaboratively?  How can we build on what is already happening?  How can we encourage those who are not already working and learning collaboratively to do so?  How can we provide services to individuals and teams to help them address their learning and performance problems with collaborative approaches?
  • 6. Social Networks are Not Social Learning
  • 7. Most social networks are not content-rich, but they are full of context.
  • 8. Social networks feed social learning Expertise Knowledge Social Learning Context Angles
  • 9. To be persuasive, we must be 9 believable. To be believable, we must be credible. To be credible, we must be truthful. Edward R. Murrow
  • 10. Building the MPD Reserve Corps Recruitment Pipeline Officer Gary P. Miller, 5D Officer S. Timothy Vojtasko, 1D
  • 11. Excellence In Volunteer Policing Social Learning/Educational Aspirations • Produce exciting and educational marketing materials, both print and electronic, that reflect the MPD Reserve Corps brand, generate interest and publicize the Reserve Corps’ mission of Excellence in Volunteer Policing. • Target, educate and cultivate potential volunteers. To include investigative background process education. • Include listing of upcoming MPD & Reserve Corps recruitment events on social media websites
  • 12. Excellence In Volunteer Policing 911 Response •Select Officers, tape profile testimonials for inclusion on the MPD Reserve Corps link
  • 13. Excellence In Volunteer Policing 911 Response •Deactivate “dead” MPD Reserve website •#2 site listed in Google! •Re-establish & maintain contact, and educate candidates in recruitment/inv estigative process for October 2011 as well as 2012 classes. http://www.copscops.com/reserves.html
  • 14. Excellence In Volunteer Policing Targeting Potential Volunteers •Identify potential “tier one” recruitment venues that hit our target market (i.e. 60 college credits, over 22 years of age, etc.) minimum requirements •Associations & community events •Diverse candidate pool
  • 15. Excellence In Volunteer Policing Targeting Potential Volunteers •Target potential volunteers through focused sourcing opportunities and events to include 1:1 contact, community events & presentations and social networking media
  • 16. Excellence In Volunteer Policing Targeting Potential Volunteers Would you recommend DC Metropolitan Police Reserve Corps? Tell Us Why Average Review (1 reviews) by ROBERT C. from WALDORF, MD MPDC is not in a rush for volunteers. At least that’s the perception. Those considering applying be prepared to wait months if not years.
  • 17. Social Learning in the ISD Toolbox
  • 18. Just another tool in the toolbox
  • 19. The best thing that can be said about most e-learning is that 19 gives you the sensation of a coma without the worry or inconvenience Slide courtesy of Anders Gronstadt, Gronstadt Consulting
  • 20. Designing a Social Learning Event
  • 21. Case Study 1. Small groups 2. Read the case 3. Select a Strategy to meet the needs of the case 4. Then select a tool and an activity 5. Discuss with your group the outcomes you would hope to see in the activity 6. Be prepared to discuss
  • 22. Reminders  You can’t impose social networking, you can only encourage it  Social networks are not social learning; they a central element of it  Social learning is another instructional design tool, applicable in some situations but not all  There are well defined strategies, tools, and activities you can use to create opportunities for social learning
  • 23. Thank you! Christopher King | Christopher_King@sra.com Tim Vojtasko | Tim_Vojtasko@sra.com

Notas do Editor

  1. Trying to figure out this social media thing?
  2. Those that are already collaborating, sharing and learning will resist attempts to force them to use other social media platforms or tools. Those who have yet to experience, understand, and feel comfortable with social media will not want to be forced into social networking when they are not ready for it.
  3. You shouldn’t “implement” social learning. Help it grow organically, and as more people recognize the value, more people will start using it.
  4. Hidden knowledge exists everywhere in social networks.Expertise is distributed across an organizationContent without context is uselessto usWe gain confidence in the knowledge from knowing differentangles
  5. Social learning will not replace the other tools any more than e-learning killed the classroom.