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Efficient Hostel Management with ASSD
1.
Efficient Hostel Management
A Complete Software Solution Streamline Processes, Save Time, Increase Revenue, and Drive Profitability!
2.
Who we are
ASSD - Full Service Software Provider Specializing in Hostel Software for over 20 years 12/13/11 © 2011 ASSD - Andreas Stolz Software Development 2
3.
The ASSD Offices
ASSD has four offices worldwide. ASSD Headquarters is located in Munich, Germany - home to our Munich based Software Development and Corporate Communications Teams. Andreas Stolz, founder and CEO 12/13/11 © 2011 ASSD - Andreas Stolz Software Development 3
4.
The ASSD Offices
Rumen Tashev - manages the ASSD office in Sofia, Bulgaria, focusing on software development and sales. Thomas Hussain - leads the ASSD Sales and Support office in Oldenburg, Germany. Tracy Walters - heads the newest ASSD office based in San Francisco, California, USA. 12/13/11 © 2011 ASSD - Andreas Stolz Software Development 4
5.
The World of
ASSD! More than 1000 properties world wide use ASSD. Countries: United States Germany England France Switzerland Belgium Netherlands Iceland Luxembourg Languages: Austria Italy English German, French, Spanish, and more! Czech Republic Spain Property Size Range: 30 - 1100 beds Portugal 12/13/11 © 2011 ASSD - Andreas Stolz Software Development 5
6.
Sounds great! How
do we do it? Streamline Processes Save Time Increase Revenue Drive Profitability 12/13/11 © 2011 ASSD - Andreas Stolz Software Development 6
7.
ASSD & Efficiency
ASSD will help you create efficiency by providing the right tools to automate essential business processes. Automated processes, when optimized, deliver the greatest level of efficiency. Time saved through automation allows resource reallocation. Efficient online allocations increase online exposure - increasing revenue and driving profitability. 12/13/11 © 2011 ASSD - Andreas Stolz Software Development 7
8.
Business Processes –
what are they? A business process is a set of logically related business activities that combine to deliver something of value (e.g. products, goods, services or information) to a customer. 12/13/11 © 2011 ASSD - Andreas Stolz Software Development 8
9.
What is Business
Process Management? “The achievement of an organization’s objectives through the improvement, management, and control of essential business processes.” 12/13/11 © 2011 ASSD - Andreas Stolz Software Development 9
10.
Why does it
matter? If not managed, processes tend to get out of control based on the need of the moment or outdated tools – causing inefficiencies. 12/13/11 © 2011 ASSD - Andreas Stolz Software Development 10
11.
Business Processes –
Impact on Value The printer is 20 feet from the desk Time / Wage Value Trip # Trips Cost Lost 30 Sec. 30 X day $10 / hr. $900/ yr. 12/13/11 © 2011 ASSD - Andreas Stolz Software Development 11
12.
Business Processes –
Impact on Value 150 beds 1500 third party reservations per year Manual entry accuracy 80% Total Value Time / Wage Res. Res. Errors Lost Cost 5 min 1500 $10/hr $250 $1500 12/13/11 © 2010 ASSD - Andreas Stolz Software Development 12
13.
Business Processes –
Impact on Value Manager Salary - $50,000 per year 1 hr/day, 5 days/week spent managing allocations manually Time / Value Wage Lost Year 260 hrs $24.03 $6247.80 12/13/11 © 2011 ASSD - Andreas Stolz Software Development 13
14.
So what does
this have to do with Property Management Systems? “The first rule of any technology is that automation applied to an efficient process will magnify the efficiency. The second rule is that automation applied to an inefficient process will magnify the inefficiency” ~ Bill Gates 12/13/11 © 2011 ASSD - Andreas Stolz Software Development 14
15.
What does ASSD
have to offer? Modular Develop the right component combination for your property Fully Customizable ASSD is meant to be “dialed in” - optimized Well defined user input to achieve maximum output For a defined output use minimum user input. 12/13/11 © 2011 ASSD - Andreas Stolz Software Development 15
16.
What does ASSD
have to offer? Flexible Each configuration can be as simple or as complex as the property requires ASSD can accommodate any size property A Solid Investment ASSD Software will grow and evolve with your business Future developments based on Customer wish lists. A dedicated and knowledgeable support team Call us anytime! 12/13/11 © 2011 ASSD - Andreas Stolz Software Development 16
17.
Components of the
ASSD Software Suite ASSD Property Management System ASSD Central Reservations ASSD Web Booking Engine ASSD Channel Manager ASSD Business Intelligence Tool PLUS…. A long term partner in Business Growth! 12/13/11 © 2010 ASSD - Andreas Stolz Software Development 17
18.
The ASSD Property
Management System (PMS) The powerhouse of the ASSD Suite Fully customizable to meet unique operational needs. Easy inventory management Drag and drop Control automated online allocations Automatically download reservations VAT (Sales and Lodging taxes) accommodated Online booking commission is imported Meals, groups, activities, packages 12/13/11 © 2010 ASSD - Andreas Stolz Software Development 18
19.
The ASSD Property
Management System (PMS) Customer Relationship Management Every stay is recorded Easily export guest information for marketing Shared guest database capability for multi-property configurations Keep your guests coming to your properties Integrated Cash Register Point of Sale and Café Shift Processing – Cash tracking All transactions are tracked by user Complete shift reporting 12/13/11 © 2010 ASSD - Andreas Stolz Software Development 19
20.
The ASSD Property
Management System (PMS) Complete financial and accounting functionality. Interfaces with QuickBooks and other Accounting Software Full reporting capability & report editor. All reports can be customized and/or new reports created. 12/13/11 © 2010 ASSD - Andreas Stolz Software Development 20
21.
The ASSD Property
Management System (PMS) Sophisticated Price structure options WDWE and Seasonal pricing “Intelligent” yield management “Smart” Allocations Automatic template based optimized room allocations Accommodates any building configuration The software does the work! Complete Group functionality. Reminders & Letters Payment Schedules Calculates cancellation fees automatically 12/13/11 © 2010 ASSD - Andreas Stolz Software Development 21
22.
The ASSD Central
Reservation System (CRS) The central distribution hub for allocations and pricing. Changing and prices are continually updated while reservations are continually downloaded to the PMS. 12/13/11 © 2011 ASSD - Andreas Stolz Software Development 22
23.
The ASSD Web
Booking Engine Working in tandem with the CRS the Booking Engine allows you to book directly from your website Commission Free! Your Website Reservations are secured via credit card, imported into the PMS with correct pricing, and ready to be checked in! 12/13/11 © 2011 ASSD - Andreas Stolz Software Development 23
24.
The ASSD Web
Booking Engine Book from your property’s website – Commission Free! 12/13/11 © 2011 ASSD - Andreas Stolz Software Development 24
25.
12/13/11
© 2011 ASSD - Andreas Stolz Software Development 25
26.
Book from your
website – Commission Free! 12/13/11 © 2011 ASSD - Andreas Stolz Software Development 26
27.
12/13/11
© 2011 ASSD - Andreas Stolz Software Development 27
28.
The ASSD Channel
Manager Allocations and prices are distributed to 25+ third party web sites. Reservations are automatically imported and assigned. Online allocations are optimized No loss of value due to manual entry or error 12/13/11 © 2011 ASSD - Andreas Stolz Software Development 28
29.
The ASSD Channel
Manager Agoda HostelClub.com InstantWorldBooking Atrapalo HostelMania LastMinute.com Booking.com HostelWorld LateRooms.com BudgetPlaces.com HostelWorld2 NetHotels CHAMBRES! Hotel Reservation RatesToGo EasyToBook Service TourisLine Expedia.com Hotel.de VENERE GOMIO HotelBeds.com VisitBerlin HostelBookers.com Hotelreservierung.de Additional channels available upon request! 12/13/11 © 2011 ASSD - Andreas Stolz Software Development 29
30.
The ASSD Channel
Manager More than reservations! Monitor your Competition Data is derived from other booking platforms automatically Select properties for comparison Analyze nearest property rates 12/13/11 © 2011 ASSD - Andreas Stolz Software Development 30
31.
The ASSD Channel
Manager More than reservations! Monitor your Competition – Comparing Private Room Rates 12/13/11 © 2011 ASSD - Andreas Stolz Software Development 32
32.
The ASSD Channel
Manager - More than reservations! Channel Performance Comparison By total revenue By number of bookings By number of overnights 12/13/11 © 2011 ASSD - Andreas Stolz Software Development 33
33.
The ASSD Business
Intelligence Tool Get Ahead of the Game! A data analysis and forecasting tool allowing all PMS data to be rapidly filtered and analyzed from one or multiple properties. Data aggregation from multiple properties THE FUTURE A powerful tool for larger organizations! 12/13/11 © 2011 ASSD - Andreas Stolz Software Development 34
34.
The ASSD Business
Intelligence Tool 12/13/11 © 2011 ASSD - Andreas Stolz Software Development 35
35.
The ASSD Business
Intelligence Tool 12/13/11 © 2011 ASSD - Andreas Stolz Software Development 36
36.
The ASSD Business
Intelligence Tool Stay Ahead of the Game! Comprehensive forecasting takes all data into account to give you a precise forecast in seconds. SUCCESS! Data can be filtered by any criteria. 12/13/11 © 2011 ASSD - Andreas Stolz Software Development 37
37.
The ASSD Business
Intelligence Tool Stay Ahead of the Game! 12/13/11 © 2011 ASSD - Andreas Stolz Software Development 38
38.
Interface to 3rd
Party Software QuickBooks and other Accounting Systems ID Scanners Credit Card Terminals Key Card Systems: Kaba Ilco - http://www.kaba-ilco.com VingCard - http://www.vingcard.com Salto - http://www.saltosystems.com Onity - http://www.onity.com Messerschmitt - http://www.messerschmitt.com Nemef - http://www.nemef.nl/export/english TimeLox - http://www.timelox.com Dialock - http://www.dialock-support.de Haefele - http://www.hafele.com Evva - http://www.evva-inox.com 12/13/11 © 2011 ASSD - Andreas Stolz Software Development 39
39.
Where the Rubber
meets the Road How will ASSD really make a difference for your business? The ASSD team is proud to provide a product suite that makes a positive financial impact for its customers. Let’s break it down and see where the rubber meets the road…. 12/13/11 © 2011 ASSD - Andreas Stolz Software Development 40
40.
The ASSD Difference!
More bookings through Allocation Management ASSD acts as a “Demand Vacuum” Insures as much online exposure as possible, while reducing workload. Allocation criteria are set and then run automatically. Criteria are easily changed or modified. Ability to create multiple allocation scenarios – all to run automatically. Full control of all online allocations on the Property website and 3rd party channels. A real time system! For example: cancellations are immediately available again online with no human input. 12/13/11 © 2011 ASSD - Andreas Stolz Software Development 41
41.
The ASSD Difference!
More bookings through Allocation Management Individual channels can be shut down automatically when a specified occupancy percentage is reached. All online reservations are secured via credit card, imported into the PMS with proper pricing, and ready to be checked in. Minimal or no staff time needed to manage online reservations. 12/13/11 © 2011 ASSD - Andreas Stolz Software Development 42
42.
The ASSD Difference!
Comprehensive Price Management Pricing Spectrum: static pricing seasonal rates/weekday or weekend pricing (WDWE) Seasonal rates/WDWE with manual seasonal adjustments seasonal rates with manual daily adjustments 12/13/11 © 2011 ASSD - Andreas Stolz Software Development 43
43.
The ASSD Difference!
Sophisticated Yield Management The Right price ALL the time! Yield management based on occupancy at 70% room type occupancy raise rate by 5% or $5 Yield management based on occupancy & time at 70% room type occupancy raise rate by 5% or $5 BUT More than 60 days out at 70% occupancy raise the rate by 10% or $10 12/13/11 © 2011 ASSD - Andreas Stolz Software Development 44
44.
The ASSD Difference!
Sophisticated Yield Management The Right price ALL the time! Yield management based on occupancy, time, and comparative occupancy analysis at 70% room type occupancy raise rate by 5% or $5 BUT More than 60 days out at 70% occupancy raise the rate by 10% or $10 AND if the occupancy of the room type differs by X% from the total occupancy, do X, Y, or Z. 12/13/11 © 2011 ASSD - Andreas Stolz Software Development 45
45.
The ASSD Difference!
Comprehensive Analytical Tools Stay Ahead of the Game! With ASSD’s Business Intelligence tool you will be able to get ahead of the game and stay ahead of the game Make tomorrow’s decisions today! 12/13/11 © 2011 ASSD - Andreas Stolz Software Development 46
46.
The ASSD Difference
for Efficient Hostel Management A Complete Software Solution Streamline Processes, Save Time, Increase Revenue, and Drive Profitability!
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