Ten Organizational Design Models to align structure and operations to busines...
Rcom Presentation
1. C orporate Overview
Reliance
Anil Dhirubhai Ambani Group
Natural Media & Financial
Power Communications Infrastructure
Resources Entertainment Services
6 million 40 million 5 million 5 million
consumers customers footfalls investors
Among Top 3 Business Groups in India
Serving Customers across 15000 towns, 400 K villages and 5 Continents
ISO 9001 and BS 7799 Certified
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2. Reliance Communications Network
•Network Reaching 15,000 towns and 400,000 villages
•1, 10,000 kms of domestic optic fibre
•Four World class Level 3 Data Centers at Mumbai and
•Bangalore measuring about 2,05,000 Sq.Ft
•worlds largest private undersea cable system spanning
65,000 kmsof fibre optic cable systems in India, USA,
Europe, Middle East and the Asia Pacific region
Unparalleled cus tomer franchis e
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3. Whom do we serve?
‣ Ov er 4 1 m il l io n c o n s u m e r s in In d ia
4 m il l io n in d iv id u a l g l o b a l c o n s u m e r s in 5 0 c o u n t r ie
r o s s 5 c o n t in e n t s
‣ Ov er 2 0 0 m a j o r g l o b a l c a r r ie r s
‣ Ov er 3 0 0 MN C s
‣ Ov er 1 0 0 0 l a r g e e n t e r p r is e s in In d ia
e r 1 0 ,0 0 0 In d ia n S M E s , m o r e t h a n 1 .3 M n P C O o p e r a t o
Unparalleled cus tomer franchis e
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5. Reliance Communications Network - Overview
Scalable - Handle Any Amount of Traffic
•Deep Fiber Penetration-80000 Km Backbone
•40+40 Lambda DWDM Backbone, 60GB RDN
•Nx 10G Metro Ethernet, ADSL2+, Ethernet to home
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6. Reliance Communications Network - Overview
Network Resiliency - Highest Availability
• Highly Resilient Back Bone
• Meshed Core Data Network
• FTTB (Fiber to the Building)with
ring protection
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7. Reliance Communications Network - Overview
Convergence - Reduce Network
Complexity
•Converged Edge and Core
•Single Access to customer supporting all services
•QoS for delay sensitive applications
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8. Reliance Communications Network - Overview
Multi Service Rich Portfolio of Services
• Multiple Access - DLC, MEN, LMDS, SDH & now Wi Max
• Multi-Service Core
• Value added Eco-system - IN, Voicemail, Audio/Video
conferencing
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9. Your Convergence partner
Internet
Carrier’s
Data
Audio and carrier
Center
Video
Conferencing
International
Links
Internet
Services
Domestic
Leased Lines
& VPN
FLP, BRI, CDMA
PRI & CDMA Voice
Centrex Data
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12. Flag – FA1 (Flag Atlantic) Cable System
Flag – FEA (Flag Europe Asia) Cable System
FALCON
FLAG Atlantic 1 (FA-1)
Flag – FNAL (Flag North Asia
Loop) Cable System Flag – Transpacific
FLAG Europe Asia (FEA)
Flag – FEA (Flag Europe
Asia) Cable System
FLAG purchased trans-Pacific network
FLAG North Asia Loop (FNAL)
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14. Reliance National Backbone
National backbone
- 80,000 Km
nationwide optical
fiber backbone
- Each fiber capable
of terabit capacity
Ring & Mesh Network Design Provides Alternative
Path Offering Highest level of Redundancy
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15. Network Architecture & Capabilities
- vision in action
Terra Bit of Fiber
OSS/BSS/NOC 40+40 Lambda DWDM capacity FTTB Access
172 MPLS POS
60GB RDN
Services / Applications Full Service Metro Core
Edge Ethernet / TDM
POTS,PCO,E1
Wireless
Ethernet, Voice &
DSL
Intranet From same boxData
QoS aware MSC
MPLS Core DLC POTS,
Network Management
Extranet Class 4/5 with DSLAM
nx64K,
TDM
Switch BRI,
x-DSL
Web BRAS
Firewall MEN
Ethernet,
Fast E
Hosted Voice Mail Wi Max GbE
Solutions IN
LMDS,
Audio/ UBR, WimAX
Video
L2/L3 Conferencing
VPN’s Customized
Managed
High Capacity Voice LambdaBW
High
Gateways DWDM
Optical Core DWDM Solutions
BC/DR
E1, DS3
Solutions
Soft STM-1/4/16
Switch
PRI
ADM
PSTN
Network Capabilities to Create Scalability and Distinctive Service Experience
.This entire suit of applications is extended to Wi Max enabled customers too
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16. Network Architecture
7 Primary Cities
Heavily Physically Meshed
STM 16 (64) connectivity between
primary core locations
14 Secondary Cities
Fully Logically Meshed
STM 4 connectivity to
two or more primary locations
172 Collector Cities
Connected to a core location
STM 1 / n * E1 to core locations
Largest MPLS enabled Core Data Network already
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18. Nagpur Connectivity on NBB
Core and Collector Rings
Jallandhar Ambala
Lucknow
6
TN-16XE
Delhi Lucknow
Jaipur MA
N
2.5G
1A 3A Collector TN-16XE
Ahmedabad Bhopal
Allahabad Ring TN-1C
BTS
TN-4X
Calcutta PO
Surat 3B I
E
1B Spu
TN-1X
Allahabad r
Nagpur E
Mumbai Bhubaneshwar E
1
1
1C 3C
Hyderabad
Pune Vijaywada SDH Collector
2 &
7
POI / BTS
Chennai
Bangalore
4
10G ADM
10G SDH Ring Coimbatore
Madurai
Ernakulum Trivendrum
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19. High C apacity Optical B ackbone
• Equipped with High Capacity Cross-connect Equipment
• Ever Expanding
• Multiple Rings
• HDX – Dynamic Mesh Restoration
• 15 HDX for resiliency in traffic
• Multi Cut Resilient
• Centrally Managed
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20. Last Mile–Fiber to the Building
3 Tier Ring Strategy for Access
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21. Last Mile–Fiber to the Building
• This architecture offers very High Access
Network Reliability to Customer
• Aggregation ring tier I and Tier II are
Separated From Building rings
• Multiple traffic switching locations
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22. National Operations Center
NOC provides:
End-to-End Network/ Services
Management
Technical helpdesk
Change management
performance Management
24x7 Monitoring
Helpdesk & Fault Management Service
SPOC for network fault notifications &
resolutions
SLA monitoring
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23. Reliance Data Center
Reliance Level 3 Data Centers Expansions underway
IDC 1 – DAKC Mumbai IDC 1 – Delhi
IDC 2 – DAKC Mumbai IDC 2 – Chennai
IDC 3 – DAKC Mumbai IDC 3 – Hyderabad
IDC 1 – Bangalore IDC 4 – DAKC Mumbai
IDC 2 - Bangalore
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24. Reliance Network and Services
Data Centre and IT Infrastructure Services
500+ Enterprise
SOFTWARE Application infrastructure on a shared basis
customers
PLAN
AS A SERVICE Mailing, Mail Protect, Web space, FTP space, DB space,
Web Collaboration, ERP, HR, Payroll, Sales, CRM 50+ MNC’s
(SaaS)
25+ large domestic and
International banks
PROFESSIONAL IT Skill sets on a shared basis
DESIGN
SUPPORT Application, DB, OS, Network , Security, Storage,
5 Large Telcos
Monitoring, Reporting
SERVICES 100+ Manufacturing /
Pharma & FMCG
VIRTUAL companies
IMPLEMENT
IT infrastructure on a shared basis
DEDICATED Processors, Storage, Backup, Security, Local Network ERP
INFRASTRUCTURE Intranet
Core banking
ATM switches
DEDICATED IT infrastructure on a Dedicated basis SCM
HOSTING Equipment on Lease – servers, switches, firewalls, routers,
storage boxes etc. etc.
CRM
Transaction Websites
INFRASTRUCTURE
OPERATE
NAPs
Sales Automation
COLOCATION & E-trading
Facility infrastructure on a Shared basis E-education
DATA CENTRE
BUILD
Hosting Space, Power, Data Cabling,Sitting space,
Accessories, Vsat space
R&D
Disaster Recovery
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25. Data Center Service Value Chain
line
Bottom
RICH MEDIA COMMUNCATION ASP SERVICES MESSAGING SERVICES
Skills
SERVICES ASP SERVICES
Shared Web Hosting Business Messaging
Customer’s Outsourcing level & Value Addition
On demand & Live streaming Database Oracle & SQL Dedicated Messaging
Web Collaboration, CDN FTP Hosting Mail Queue
Content Management
BSS, CRM, e-governance Mail Services
Domain Registrar Services
Service Complexities
PROFESSIONAL SUPPORT SERVICES REMOTE DATA CENTER MANAGEMENT
SERVICES
Database and Operating System Support Database and Operating System Support
Managed Monitoring & Reporting Services Managed Monitoring & Reporting Services
Application, SAP Support Application Support, Remote Security
RoI
Administration
MANAGED SECURITY SERVICES
Firewall & Intrusion Detection OS Hardening & Patch Management
Penetration Testing ,Security
Vulnerability Assessment Professional Services,
Host Anti virus
Top line
STORAGE & DISASTER RECOVERY SERVICES
Space
Managed Tape Backup
Local Storage & Load balancing, Disaster Recovery
Storage Professional Services & Business Continuity
R-Stor Services
MANAGED HOSTING SERVICES
Managed Colocation , Customer Office Infrastructure & Dedicated Hosting
Hosted Internet Access Services
Virtual Hosting Services
*Services coded in RED are to be launched soon.
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27. Our Differentiation
1. Network Architecture & Capability
- OFC Access Network vs Copper
- Ring Topology vs Tree
# - Metro Ethernet vs DSL
- Largest MPLS Network covering 200 cities
2. Superior & Comprehensive Products Suite
- Unique features in Voice telephone
- Largest Centrex market share
- Managed Data Network Solutions
- Converged suite of Fixed & Wireless
3. Comprehensive IDC services in IT Infrastructure
- Largest managed IDC operations
- 4 IDCs with 2Lac+ Sq ft,
- Multi-location IDCs for any DR management
- Hosting, Security, Back Up, Disaster Management
- Zero infrastructure downtime
4. Most Integrated BSS-OSS & NMS
- Converged Billing
- Customer Network Management
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28. Our Differentiation - continued
Largest IDC Market share Largest Centrex Market Share
Single Largest No. of 1000 lines+
Implementation Installations
Bharti- IBM Tulip IT
1% 0% others Reliance 8500 Lines 6
Net4India 8% Airtel 1200 Lines 2
6% Tata 400 Lines 0
BSNL/MTNL 500 Lines 0
Sify
7% Largest MPLS VPN Market Share
Service PoPs Subs % Mkt Access
Provider Base Share Tech.
FTTB,
Reliance 172 300+ 37% LMDS,
CDMA
VSNL Sify 164 250+ 33% Wireless
16% Tata - MMDS,
VSNL 120 100+ 15% Wireline
Reliance
Bharti 110 40+ 6% MMDS,
62% Wireline
BSNL 150 55+ 8% Wireline
Growing Customer Franchisee
Segment Subs Base
Corporates 700 out of 1000
SMBs > 10,000
Subscribers > 350,000
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