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Chinese Negotiating Styles:
the Accommodator
ChinaSolved
Spring 2013
Property of ChinaSolved. All Rights
Reserved. Copyright @2013
Negotiators all fall into
1 of 5 categories, or
TYPES.
Property of ChinaSolved. All Rights
Reserved. Copyright @2013
5 Negotiating Styles
• Competitive
• Compromising
• Accommodating
• Avoiding
• Collaborating
Property of ChinaSolved. All Rights
Reserved. Copyright @2013
Negotiating Styles
Your
Benefit
His Benefit
Competitive
AccommodativeAvoiding
Collaborative
Compromising
Property of ChinaSolved. All Rights
Reserved. Copyright @2013
Construct or Culture?
• Is yielding or accommodative approach
of Chinese negotiators a conscious tactic
– or is it just part of the normal culture in
China?
• Chinese culture definitely attaches more
importance to hospitality, harmony and
control of aggressive emotions....
Property of ChinaSolved. All Rights
Reserved. Copyright 2013
Construct or Culture?
• But as anyone who has lived in
China had first-hand interaction
with Chinese people can tell you,
they can be very vocal and
forthright when they want to be.
Property of ChinaSolved. All Rights
Reserved. Copyright 2013
Construct or Culture?
Verdict: Accommodating or
Yielding negotiating behavior is
at least part tactic.
Property of ChinaSolved. All Rights
Reserved. Copyright 2013
Construct or Culture?
Often it is ALL
tactic.
Property of ChinaSolved. All Rights
Reserved. Copyright 2013
Manifestations of
Accommodating Tactics
• Flattery
–You are so smart
–Your company/brand is great
• Approving
–That’s a great plan
• Acquiescence
–You’re right
Property of ChinaSolved. All Rights
Reserved. Copyright 2013
Revenge of the Yielders
Passive Aggressive behaviors in
Chinese negotiation:
–5 Tactics
–1 Strategy
Property of ChinaSolved. All Rights
Reserved. Copyright 2013
Tactic 1: Guanxi Buddies
• These guys are looking for a job,
a contract or some kind of
payout.
• Offering to be very helpful.
• We have the same guy at home…
Property of ChinaSolved. All Rights
Reserved. Copyright 2013
Tactic 2: Wolf in Sheep’s Clothing
• They are flattering you to
gain your confidence.
• Ends in an IP or asset grab.
Property of ChinaSolved. All Rights
Reserved. Copyright 2013
Tactic 3: Passholes
Staff and partners will tell you that
your business plan, application or
new product looks absolutely
fantastic – when they know it
doesn’t stand a chance.
Property of ChinaSolved. All Rights
Reserved. Copyright 2013
Why do they do this? No one
knows. But it is common, it is
effective and it is dangerous.
Property of ChinaSolved. All Rights
Reserved. Copyright 2013
Tactic 3: Passholes
Tactic 4: Bait & Switch
Mid-level salesmen will often
pretend to have the authority to
offer you a good deal.
Later, it will turn out that nothing
they said carries weight – but all
of your concessions are still carved
in stone.
Property of ChinaSolved. All Rights
Reserved. Copyright 2013
Tactic 5: The Fishing Trip
Earnest young entrepreneurs are
supportive and agreeable while
you finish their business plan.
Property of ChinaSolved. All Rights
Reserved. Copyright 2013
Strategy:
Balance of Power Shift
Chinese negotiators intentionally
put themselves in a subordinate
position at the start of a
relationship.
Property of ChinaSolved. All Rights
Reserved. Copyright 2013
Strategy:
Balance of Power Shift
• You take the role of leader, fixer
and teacher.
• You transfer technology, streamline
their procedures and clear their
bottlenecks.
Property of ChinaSolved. All Rights
Reserved. Copyright 2013
Strategy:
Balance of Power Shift
• At which point, you no longer
serve a useful purpose, so it’s time
for you to leave the stage.
Property of ChinaSolved. All Rights
Reserved. Copyright 2013
Strategy:
Balance of Power Shift
• At which point, you no longer
serve a useful purpose, so it’s time
for you to leave the stage.
• Don’t blame them.
• It was your idea.
Property of ChinaSolved. All Rights
Reserved. Copyright 2013
About Andrew Hupert - Author
• 10+ years in China,
– 3 in Taiwan & HK
• Principal at Best Practices China ltd
– Specialist in US-China Negotiation
– Corporate training, consulting, and
project management
• Publisher of ChinaSolved.com and
ChineseNegotiation.com
• Author – Guanxi for the Busy
American and The Fragile Bridge
Full list of publications and
slideshows available on
www.AndrewHupert.com
Property of ChinaSolved. All Rights
Reserved. Copyright 2013
Guanxi for the Busy American
• A professional’s guide to
building relationships in
China.
• Written for the Western
negotiator who needs
to transact and execute.
• Available on Kindle,
iBook and all major e-
formats.
Property of ChinaSolved. All Rights
Reserved. Copyright 2013
The Fragile Bridge
• Conflict Management in
Chinese Business .
• Building relationships is
easy – maintaining
them is hard. Learn to
do it right.
• Available on Kindle,
iBook and all major e-
formats.
Property of ChinaSolved. All Rights
Reserved. Copyright 2013
Thank You
All Rights Reserved. Copyright @2013.
Property of ChinaSolved
Contact
www.ChinaSolved.com
www.ChineseNegotiation.com
Linkedin: China Solved
YouTube Channel:
www.youtube.com/Chinasolved

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Chinese Negotiating Styles: The Accommodator Tactic

  • 1. Chinese Negotiating Styles: the Accommodator ChinaSolved Spring 2013 Property of ChinaSolved. All Rights Reserved. Copyright @2013
  • 2. Negotiators all fall into 1 of 5 categories, or TYPES. Property of ChinaSolved. All Rights Reserved. Copyright @2013
  • 3. 5 Negotiating Styles • Competitive • Compromising • Accommodating • Avoiding • Collaborating Property of ChinaSolved. All Rights Reserved. Copyright @2013
  • 5. Construct or Culture? • Is yielding or accommodative approach of Chinese negotiators a conscious tactic – or is it just part of the normal culture in China? • Chinese culture definitely attaches more importance to hospitality, harmony and control of aggressive emotions.... Property of ChinaSolved. All Rights Reserved. Copyright 2013
  • 6. Construct or Culture? • But as anyone who has lived in China had first-hand interaction with Chinese people can tell you, they can be very vocal and forthright when they want to be. Property of ChinaSolved. All Rights Reserved. Copyright 2013
  • 7. Construct or Culture? Verdict: Accommodating or Yielding negotiating behavior is at least part tactic. Property of ChinaSolved. All Rights Reserved. Copyright 2013
  • 8. Construct or Culture? Often it is ALL tactic. Property of ChinaSolved. All Rights Reserved. Copyright 2013
  • 9. Manifestations of Accommodating Tactics • Flattery –You are so smart –Your company/brand is great • Approving –That’s a great plan • Acquiescence –You’re right Property of ChinaSolved. All Rights Reserved. Copyright 2013
  • 10. Revenge of the Yielders Passive Aggressive behaviors in Chinese negotiation: –5 Tactics –1 Strategy Property of ChinaSolved. All Rights Reserved. Copyright 2013
  • 11. Tactic 1: Guanxi Buddies • These guys are looking for a job, a contract or some kind of payout. • Offering to be very helpful. • We have the same guy at home… Property of ChinaSolved. All Rights Reserved. Copyright 2013
  • 12. Tactic 2: Wolf in Sheep’s Clothing • They are flattering you to gain your confidence. • Ends in an IP or asset grab. Property of ChinaSolved. All Rights Reserved. Copyright 2013
  • 13. Tactic 3: Passholes Staff and partners will tell you that your business plan, application or new product looks absolutely fantastic – when they know it doesn’t stand a chance. Property of ChinaSolved. All Rights Reserved. Copyright 2013
  • 14. Why do they do this? No one knows. But it is common, it is effective and it is dangerous. Property of ChinaSolved. All Rights Reserved. Copyright 2013 Tactic 3: Passholes
  • 15. Tactic 4: Bait & Switch Mid-level salesmen will often pretend to have the authority to offer you a good deal. Later, it will turn out that nothing they said carries weight – but all of your concessions are still carved in stone. Property of ChinaSolved. All Rights Reserved. Copyright 2013
  • 16. Tactic 5: The Fishing Trip Earnest young entrepreneurs are supportive and agreeable while you finish their business plan. Property of ChinaSolved. All Rights Reserved. Copyright 2013
  • 17. Strategy: Balance of Power Shift Chinese negotiators intentionally put themselves in a subordinate position at the start of a relationship. Property of ChinaSolved. All Rights Reserved. Copyright 2013
  • 18. Strategy: Balance of Power Shift • You take the role of leader, fixer and teacher. • You transfer technology, streamline their procedures and clear their bottlenecks. Property of ChinaSolved. All Rights Reserved. Copyright 2013
  • 19. Strategy: Balance of Power Shift • At which point, you no longer serve a useful purpose, so it’s time for you to leave the stage. Property of ChinaSolved. All Rights Reserved. Copyright 2013
  • 20. Strategy: Balance of Power Shift • At which point, you no longer serve a useful purpose, so it’s time for you to leave the stage. • Don’t blame them. • It was your idea. Property of ChinaSolved. All Rights Reserved. Copyright 2013
  • 21. About Andrew Hupert - Author • 10+ years in China, – 3 in Taiwan & HK • Principal at Best Practices China ltd – Specialist in US-China Negotiation – Corporate training, consulting, and project management • Publisher of ChinaSolved.com and ChineseNegotiation.com • Author – Guanxi for the Busy American and The Fragile Bridge Full list of publications and slideshows available on www.AndrewHupert.com Property of ChinaSolved. All Rights Reserved. Copyright 2013
  • 22. Guanxi for the Busy American • A professional’s guide to building relationships in China. • Written for the Western negotiator who needs to transact and execute. • Available on Kindle, iBook and all major e- formats. Property of ChinaSolved. All Rights Reserved. Copyright 2013
  • 23. The Fragile Bridge • Conflict Management in Chinese Business . • Building relationships is easy – maintaining them is hard. Learn to do it right. • Available on Kindle, iBook and all major e- formats. Property of ChinaSolved. All Rights Reserved. Copyright 2013
  • 24. Thank You All Rights Reserved. Copyright @2013. Property of ChinaSolved

Notas do Editor

  1. Guys with chinese wives and girlfriends are nodding their heads right now – if they are alone in the room.
  2. Flattery works. There are tons of middle aged fat guys convinced they really are hot stuff