Part 1 of a 2-part presentation at the LAUC-B 2009 conference in Berkeley, California, on October 23, 2009. I discussed findings from a research report I published in April of 2009: tinyurl.com/ii-booth, and its implications for local user research in the academic library setting.

1. LAUC-B Char Booth
2009
INFORMING INNOVATION UC Berkeley
Tracking Student Interest in Library Technologies

2. LAUC-B Char Booth
2009
INFORMING INNOVATION UC Berkeley
Tracking Student Interest in Library Technologies

3. the perception.
them us

4. the context: them

5. the context: them

6. the context: us

7. the context: us

8. the context: them + us

9. the panacea.
LIBRARY 2.0
them us

10. the questions.
* ha s lib r ar y 2.0 and us/them think ing created a one-
size-fit s all app r oach to technology develop ment?
what motivates user s to integ ra te lib ra ries into
their per sonal lear ning envir onments ?*

11. the research.

12. the context.
Oh ioLINK participan t
20, 00 0+ stude nts beta- tole rant cu lture
ohio
university
libraries
large cen tr al fac ility sup er white /c or nfe d
24/ 7 in fo com mons

13. the strategy.
wikis
Meebo reference
browser toolbars
emerging Skype reference
services
video kiosks
social site profiles
podcasts
blogs

14. the (staff) problem.
= normal
wikis
= benign
Meebo reference = risqué
= scary
browser toolbars
staff skype reference
experience
video kiosks
social site profiles
text reference
podcasts
Second Life
blogs
video blogs

15. the (user) problem.
Meebo reference
Second… Life
video kiosks?
blogs
text reference
skype reference browser toolbars
social site profiles
video blogs
“wikis” …podcasts

16. the (user) problem.
Meebo reference
Second… Life
video kiosks?
blogs
text reference
skype reference
technolust browser toolbars
social site profiles
video blogs
“wikis” …podcasts

17. the solution.
* investigate actual technolog y and libr ar y
use pa tterns and cultur es.

18. the solution.
* investigate actual technolog y and libr ar y
use pa tterns and cultur es.
env ir o nm e nt al sc a n
evaluate needs
prioritize goals
challenge assumptions
understand users

19. the solution.
* investigate actual technolog y and libr ar y
use pa tterns and cultur es.
env ir o nm e nt al sc a n
use adoption use perceptions
technology library
skills ownership skills receptivity

20. the solution.
redefining
them us

21. breakout session.
* generat ional assump ti ons
li brary pred isposit ion
implications for assessment & services

22. the point.
* und ersta nding local patr on cultur es is essentia l
to cr ea ting used and useful (technolog y) ser vices.
envir onmenta l scan ning is a scalab le mea ns
of investig ating need s and per ceptions.*

23. contact and resources.
* cha r boot h
e-learning li brarian | uc berk eley
cboot h@li brary .berkeley .edu
report: ti nyurl.com/i i-b ooth | bl og: infomat ional.com