This worksheet will help you develop a social media listening program at your nonprofit. Use it to identify personas, keywords, and hashtags you should be monitoring. Created RSS feeds from various online tools and build a listening dashboard.
7. Click the “add stuff »” link in the upper-right-hand corner
8. Click the “Add feed or gadget” link in the lower-left-hand corner
9. Paste in one of the RSS feed URLs from exercise 3 (start with Twitter Search), then press the “Add” button.
10. Close that box and return to your iGoogle home page (link in upper-left-hand corner)The Twitter Search gadget should be visible on your iGoogle home page. You can change how many tweets are displayed, expand each tweet, or visit twitter by clicking the link.<br />Continue adding gadgets using the RSS URLs you created throughout exercise 3. <br />5) How Should I Respond to Social Media?<br />Create a Social Media Response Plan for Staff<br />In this exercise, you will identify what kind of mentions should be responded to, what the response should be, and who should be responding.<br />Social Media Content(Type of Tweet/Update)Who Should Respond(Staff member or Team)What Kind of Response(What to say)<br />