Building Relationships Through Social Media Listening

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The document discusses the importance of social media listening and engagement to build relationships. It recommends monitoring various social media platforms to listen to what others are saying, then responding, retweeting, and replying to engage with your audience. It also suggests using analytics tools to measure your social media performance.

Tecnologia Negócios

Are You Listening? Building Relationships Thru Social Media Intelligence

Everyone’s Saying Something Photo via Associated Press

Turn the Megaphone Around Photo via altermark: www.flickr.com/photos/altemark/337248947/

Use Your EarsBut Don’t Forget toOpen Your Mouth Respond Retweet Reply Reach out Photo via floridapfe: www.flickr.com/photos/floridapfe/2165029667/sizes/l/

Measure It! Google Analytics Facebook Insights Flickr Pro Account YouTube Insight Search.twitter.com BackTweets.com Twitterholic.com Twinfluence.com Twitalyzer.com Twittercounter.com Photo via pinksherbet: http://www.flickr.com/photos/pinksherbet/3206805049/

Email: Chad.Norman@Blackbaud.com Twitter: www.twitter.com/ChadNorman GoGreenCharleston.org Blackbaud.com/ChadNorman Photo via hryckowian: www.flickr.com/photos/hryckowian/2602363529/

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Building Relationships Through Social Media Listening

1. Are You Listening? Building Relationships Thru Social Media Intelligence

2. Everyone’s Saying Something Photo via Associated Press

3. Turn the Megaphone Around Photo via altermark: www.flickr.com/photos/altemark/337248947/

4. Use Your EarsBut Don’t Forget toOpen Your Mouth Respond Retweet Reply Reach out Photo via floridapfe: www.flickr.com/photos/floridapfe/2165029667/sizes/l/

5. Watch Your Brand Vigilantly Photo via mattimattila: www.flickr.com/photos/mattimattila/3299901660/

6. Your Social Media Listening Dashboard

7. Measure It! Google Analytics Facebook Insights Flickr Pro Account YouTube Insight Search.twitter.com BackTweets.com Twitterholic.com Twinfluence.com Twitalyzer.com Twittercounter.com Photo via pinksherbet: http://www.flickr.com/photos/pinksherbet/3206805049/

8. Email: Chad.Norman@Blackbaud.com Twitter: www.twitter.com/ChadNorman GoGreenCharleston.org Blackbaud.com/ChadNorman Photo via hryckowian: www.flickr.com/photos/hryckowian/2602363529/

Building Relationships Through Social Media Listening

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