Developing Library Staff Skills for Mobile Technology
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According to a May 2013 Pew Internet Research study, 91% of American adults have a cell phone, 56% have a smartphone, and 34% own a tablet computer. These mobile users visit your library and expect your staff to understand how to use their mobile devices. This session will help library administrators and trainers find and implement the best methods and ways of training their staff in order to keep them up-to-date and comfortable using a variety of mobile technologies while brainstorming practical workshop ideas like BYOD (Bring Your Own Device[s]) that actually work!
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Developing Library Staff Skills for Mobile Technology
- 2. Agenda • Share some best methods to help library administrators and trainers find and implement mobile training programs. • Brainstorm practical workshop ideas that actually work! • Highlight some mobile applications and up- and-coming technologies to watch for!
- 3. http://www.slideshare.net/chadmairn @cmairn at: http://goo.gl/XXR2u1Real-time notebook powered by
- 8. What to consider? • Develop a strategic plan that is aligned with your library’s long-term goals. • Determine what kind of training is needed. • Let staff determine and communicate the training they want/need. • Ask patrons to help determine and communicate the training they want/need. • In-house training or outsourced? • Who will oversee the training program? • How will you measure success? Source: http://bit.ly/gNoRhp
- 10. Some edited comments I sat down with each staff member for two sessions: eReaders one day and tablets the next. We have "How To" handouts for each device and I just walked them through the process on each device. We sourced our staff for people who had or knew the devices and made handouts, built staff training modules. We also maintain a couple of pages on the staff wiki with troubleshooting and update information.
- 13. Edited Comments Continued … I work at a public library and I am the trainer (official title is instructional designer - not a manager). We are moving toward a system where several staff members take on some training responsibilities (sort of a mentor system). We do occasionally bring in an outside expert on something. What we do with new technologies like mobile devices is order a few for each department and let them try it out and play with it for a bit (they can even take them home), I provide some training resources/handouts, and then if they still need more help I sit down with them individually or as a group. I also do survey staff on their needs every few months. We have a staff development committee that I'm on, too, chaired by the associate director that sort of drives the whole plan (in line with our library's strategic plan). More comments at: http://goo.gl/BsJJ9N
- 16. Know how to navigate games etc. Image source: http://goo.gl/bRog2M
- 17. “The trick is not in knowing the single solution. It’s having lots of different options and solutions to turn to.” Source: Wired Magazine April ,2012, page 22
- 18. Tablets for kids
- 19. Apps for Kids … Source: http://goo.gl/4thCp Another great list: 50 best apps for kids from 2013 that parents can trust! http://goo.gl/8OB0lx
- 21. Reloop Mocha VNC SpeedX 3D “Fun” App classes
- 23. Ruckus E-Reader Watch the video at: http://goo.gl/tzY2G
- 24. Report: Kindle Fire Surpasses iPad as Most Popular E-Reading Tablet for Kids Source: http://goo.gl/bcvQOf • 27% of children who read digitally do so primarily on a Kindle Fire versus 20% who do so on an iPad. • 84% of e-reading children now have access to tablets, up from 72% in January 2013. • Other findings from the report: – Parents will pay a premium for educational digital content. – Parents most likely search by age group and then subject area. – Laptops/desktop computers are still the most popular (22% of in- classroom digital reading).
- 26. Basics
- 27. Showing my Android phone via an AppleTV!
- 28. Installing/Removing Apps • Press and hold app’s icon and drag to the remove trash can. • Settings > Application Manager > Select app to remove > 1. 2.
- 30. Live Demo • Settings overview • Screen capturing • Etc. The entire Android presentation is available at: http://goo.gl/7jlVWe
- 31. iOS Basics Introducing the iPad, iPhone, and iCloud.
- 32. Showing my iPad via an AppleTV
- 34. Installing Apps
- 35. Removing Apps • Locate an app you don’t want and press it until it wiggles. • Tap the X to remove it. • Press the Home button. Image source: wikihow.com
- 36. Application Switching (Multi-tasking) • Double-press the home button. • Scrollable dock displays at the bottom of the screen. Source: ipadacademy.com
- 37. www.icloud.com/ The entire iOS presentation is available at: http://goo.gl/vJGpvf
- 38. .comShare your screen with any device using …
- 39. iOS7 Upgrade
- 41. At least be familiar with rooting and jail breaking!
- 42. Reloop Mocha VNC SpeedX 3D Offer classes on “fun” technologies!
- 43. Be familiar with the most used e-reading Apps
- 44. Know the e-formats, what Digital Rights Management (DRM) is, and understand privacy issues with regards to mobile devices. Source: http://goo.gl/SbR31LSource: http://goo.gl/M7cCL9
- 45. Top 10 Mobile Apps for Libraries Self Publishing 101
- 46. Upload local content to “Community Reserve.” createspace.com kdp.amazon.com calibre-ebook.com vook.com/ mobipocket.com
- 47. Source: http://goo.gl/AcVNM Source: http://goo.gl/f9ttC self publishing for tons of other resources!
- 49. Created one for a patron in a hurry!
- 51. Watch for Mobile Device Management (MDM) It is software that secures, monitors, manages and supports mobile devices deployed across mobile operators, service providers and enterprises. It us usually an over-the-air distribution of applications, data and configuration settings for all types of mobile devices. Source: http://goo.gl/zMWgkQ
- 52. Google Drive Know how the “cloud” works!
- 53. Consider applying for a grant! google.com/nonprofits/ imls.gov gatesfoundation.org technologygrantnews.com Check out their Grants Index! Contact your Department of State’s
- 55. Silverberg Grant
- 56. Silverberg Grant
- 58. Know what resources are mobile- optimized and how to use them!
- 59. Check with your vendors to see if they have apps and/or mobile- optimized resources. If they don’t, put some pressure on them to build something quickly!
- 61. Mobile OPACs
- 62. Mobile Databases
- 63. Powered by:
- 64. QR Codes etc. Watch for Near Field Communication (NFC) technologies!
- 65. QR (Quick Response) codes can help guide mobile users in your physical spaces come visit your digital library spaces.
- 67. I print out cheat sheets so patrons/staff can go to a store and test out a variety of devices that they know will work with their library’s vendor[s]. I don’t endorse any one device. http://overdrive.com/files/ebook- cheat-sheet.pdf
- 68. Image source: www.gepl.org Image source: http://tblc.org/
- 70. Partnerships Douglas County Libraries collaborated with their local Best Buy to offer a electronic petting zoo for their patrons and staff. Source: http://goo.gl/66EDlv
- 72. University of Northern British Columbia’s Geoffrey R. Weller Library launched their Roaming Reference service using iPads. Roaming reference services were offered during their peak reference hours in addition to their traditional reference services! http://journal.code4lib.org/articles/5038 iRoam
- 74. Samsung S4: Touch Free Navigation!
- 75. Source: yotaphone.com/ YotaPhone … is a high-resolution liquid crystal display on one side and an electronic paper display on the other. It allows you to effortlessly stream information to the electronic paper display, without draining battery power or having to wake up the phone.
- 76. The key is to practice. Use your mobile device[s] often, explore its functions, and read the FAQs.
- 80. http://www.slideshare.net/chadmairn @cmairn at: http://goo.gl/XXR2u1Real-time notebook powered by
- 81. Virtual Petting Zoo Want to hangout? gplus.to/chadmairn anymeeting.com/chadmairn