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ICT Solutions for Management
    of Health sector resources
                              Chisinau – 19.05.2011
      ©2008 SIVECO Romania.
      All Rights Reserved.
Alexandru Dan Donciulescu
SIVECO Romania
Deputy Director of the e-Health Department of SIVECO Romania, the largest
   software house of Romania. He is a Doctor Engineer in Applied Informatics at
   the Politechnica University of Bucharest. He is specialised in Decision
   Support Systems for Operational Control. He was for a long time with the
   National Institute for Research & Development in Informatics and lectured as
   a Professor at different Universities in Romania. In SIVECO Romania his
   application fields are in e-Health, especially health insurances, and is a
                                                                                   2
   Project Manager of the SIUI System, the Information System of the National
   Health Insurance House in Romania.


                                                                       5/25/2011
Summary:

1. Integrated Health
   Information System (IHIS)
2. IHIS Major Components
3. Conclusion


                                           3




                               5/25/2011
1. IHIS - Integrated Health
   Information System

   e-Health vision



                                          4




                              5/25/2011
1. IHIS
                                         e-Health vision

 Medical practice evolution:
    From the treatment of acute illness, to the prevention
     of disease;
    From considering each patient as an isolated entity, to
     perceiving the patient as a member of a population;
    From a focus on the individual, to the broader
     perspective of public health
    From paper documentation to an electronic, paperless         5

     environment

                                                      5/25/2011
1. IHIS
                                            e-Health vision

 In order to obtain optimal results, a National Health
  Information Strategy is required:
    Interoperability
    Security
    Data confidentiality
    Standardisation
    Cost-effectiveness
                                                                      6




                                                          5/25/2011
1. IHIS
                                        e-Health vision
 The eHealth system should be designed in a manner that
  would offer the best possible results for its main
  beneficiaries: the patients




                                                               7




                                                   5/25/2011
2. IHIS Major Components

  HIIS – Health Insurance Information Systems
  Health Cards
  e-Prescribing
  Electronic Health Record
  Future expectations
                                                     8




                                         5/25/2011
2. IHIS Major Components
                          Health Insurance Information System

 Management of the Health Insurance Fund(s)
 Recommended integration between Health Insurance and
  Health Care systems
 Any service has to be paid. Payment data are reported
  together with the service
 Payments from insurance funds are restricted by rules
 a HIIS covers all flows from the medical services contracts
  with the providers, to the reporting, validation and payment       9
  of the services
 HIIS is the 1st step in building a medical complex system
                                                      May 25, 2011
SIUI of the NHIH
                           Health Insurance Information System

NHIH and 42 CHIH
SIUI main objectives
 management of the National Health Insurance Fund
 management of the Insurances Register
 management of the medical services providers
 contracts management
 services validation and payment
 access using qualified certificate
 Business Intelligence analyses for managers
26 (SIUI) + 9 (ERP) modules
                                                                   10
SIUI of the NHIH
                                 Health Insurance Information System
                  service
                 provider              SIUI Main Flow

                      authentication                     SIUI


 insurance               service            service
  category            pre-validation         claim


          at each service                   monthly

    contracts
                         service
other services
                        validation
  NHIH norms

                        payment                  ERP System        Bank
                      approval and
                        ordering

                                                                          11
SIUI of the NHIH
                       Health Insurance Information System
Other functions:
 management of prescriptions
 management of the medical leaves
 management of the insurance categories – links with
partner organizations
 management of independent contributors
 ERP (9 modules: Financial Accounting, Payroll, Human
Resources, Inventories, Procurement, Investments, Fixed
Assets & Inventory Objects, Maintenance, BI)
 Reporting to SIUI applications for 15 types of medical
services providers
                                                               12
2. IHIS Major Components
                                              Health Cards

 Electronic Health Card –
  implementation in connection with
  other e-Health systems.
  Prerequisites: Interoperability and
  infrastructure availability.




                                                                 13




                                                  May 25, 2011
2. IHIS Major Components
                                             Health Cards

 Stores administrative
  information regarding health
  insurance
 The experience of other EU
  states regarding Health Cards
  – cards optimal use as
  identification devices, rather
  than data storage
 Confirms the right of the                                     14
  patient to have access to
  medical treatment
                                                 May 25, 2011
2. IHIS Major Components
                                           e-Prescribing

Introduction
 Recommended: integration with another e-Health system

                              Requirements:
                                  new forms
                                  new types of printers
                                  reliable Internet
                                   connection                   15




                                                 May 25, 2011
2. IHIS Major Components
                                                 e-Prescribing


 Advantages of an electronic prescribing system:
    clear prescription text
    minimization of human errors, through the
     implementation of a prescription validation expert system
    limitation of fraud risks
    facilitates efficient resource management
                                                                    16
    automatic reporting process


                                                     May 25, 2011
2. IHIS Major Components
                                 Electronic Health Record

Pre-requirements:
    Standardized, complete and correct electronic medical
     data collection
    Existence of IT tools for data analysis and statistical
     reports generation
Action: National EHR (Electronic Health Record)
implementation
Objective: resource allocation and management according to           17

national or even EU-level policies

                                                      May 25, 2011
2. IHIS Major Components
                                  Electronic Health Record

EHR – Electronic Health Record
 EHR is a complex system (comprising of hardware, software,
  people, policies and processes) which:
    Gathers data from multiple sources
    Is used by clinicians as a primary information source at
     the point of care
    Offers decision support in evidence based healthcare.
 The term describes the highest level of functionality in           18

  medical data computerized management

                                                      May 25, 2011
2. IHIS Major Components
                                     Electronic Patient File

 Patient related medical data, gathered in a consistent and
  uniform manner, nationwide, constitutes the Electronic
  Patient File (EPF), sometimes referred to as Electronic
  Medical Record (EMR)
 EPF is generated at birth, is updated throughout the patient’s
  life and is stored in the system for an undetermined period of
  time.
 EPFs must be interoperable, secure, consistent, safe and
                                                                   19
  must ensure data confidentiality.


                                                      5/25/2011
2. IHIS Major Components
                                     Electronic Patient File

 The medical data stored in the EPF can
  be accessed by the authorised clinicians
  at any time and from any location.
 Connection with systems for health
  insurance management
 All medical service providers must contribute in the EPF in a
  standardized format.
 This does not mean all medical service providers must use
  the same Health Information System, but the Ministry of           20

  Health should enforce the use of a minimum set of
  standards, in order to ensure interoperability.
                                                     May 25, 2011
2. IHIS Major Components
                                   eHealth system structure


Decision
level                Health                Decision           Electronic
                   Insurance               makers            Health Record

                                                             Medical data
            Decisions
                                                             Economic data


Primary                                                                         21
level           Medical         Electronic      Electronic       Electronic
           service providers   Prescriptions       Card          Patient File

                                                                 May 25, 2011
Future expectations

e-Health objectives (1/2):

 Timely access to patient electronic medical data whenever
  and wherever they are needed
 Patient access to their own medical records and to relevant
  health information
 Unified national healthcare and health insurance data
  collection, both in the public and private health system
 Communication and information exchange between multi-             22

  disciplinary medical teams

                                                     May 25, 2011
Future expectations

e-Health objectives (2/2):
 Extensive use of international best practice guides and
  procedures
 Improved quality, safety and efficiency of the clinical
  processes
 High level of security, confidentiality and control in relation
  to information management
 Continuous health system improvement by ensuring a                  23
  transparent and optimized reporting process
 Implementation of a better informed health strategy
                                                       May 25, 2011
Future expectations

Chronic Disease Management
 Chronic diseases:
     are long term conditions (over 6 months)
     are not contagious
     produce certain disfunctionalities or handicaps
     in most cases, do not improve over time
     are rarely healed completely
 Chronic diseases are the main cause of death and morbidity
                                                                    24
  (e.g. in Europe 87% of all deaths, in high income countries,
  according to WHO – World Health Organization)

                                                     May 25, 2011
Future expectations

Chronic Disease Management

 CDM represents a systematic approach to improving the
  quality of the medical services provided for the chronic
  disease patients.
 Instrument: an efficient system for
  the remote monitoring of chronic
  disease patients and the
  prevention of related medical
  complications                                                     25




                                                     May 25, 2011
Future expectations

Telemedicine
 Remote medical monitoring
    enables medical professionals to monitor a patient
     remotely using various technological devices
    Improves the quality of life for chronic disease patients,
     by reducing the number of hospital admissions
    e.g. Electrocardiogram by phone

 Interactive telemedicine services
    Tele-radiology and tele-consultations:
                                                                    26
      shorter waiting lists, optimized use of
      resources

                                                     May 25, 2011
Future expectations

Telemedicine
Homecare devices and applications
   Glycemia measurement devices
   Blood pressure measurement devices
   Devices for the recording of vital signs and other clinical
    indicators

                                                                     27




                                                      May 25, 2011
3. Conclusion
 eHealth Strategy




                                28




                    5/25/2011
3. Conclusions
                                        eHealth Strategy


Recommended approach:


 a coherent and stable e-Health
  strategy
 proper definition of the roadmap
  and milestones
 appropriate funding for each of the
                                                               29
  steps


                                                May 25, 2011
3. Conclusions
                                           eHealth Strategy

 Benefits:
    Deployment at a national level of an integrated eHealth
     system, part of a national eHealth Vision
    Reuse of solutions and experience from similar countries
    Use of the state of the art technologies
    Unique patient health record
    Infrastructure and information to support the long term
     health strategies                                                 30


    Improved health services and quality of life

                                                        May 25, 2011
3. Conclusions
                                                                         A Road Map
Initiative                                              Year 1 Year 2   Year 3   Year 3   Year 5
I.     Initiatives concerning legal matters
1      Creating the legislative framework
2      Determining the standardisation framework
3      Ensuring legislation coherence
II.    Development and implementation of the IHIS
4      EMR – Electronic Medical Record
5      HIIS – Health Insurance Information System
6      eID – Health Cards for Citizens
7      ePrescription – Electronic Prescription System
8      National Health Portal
9      Hospital information Systems                                                                31

III.   Training
10     IT training for health professionals

                                                                                  May 25, 2011
eHealth


Thank you for your attention!




                                            32




                                5/25/2011

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ICT Solutions for Health Sector Management

  • 1. ICT Solutions for Management of Health sector resources Chisinau – 19.05.2011 ©2008 SIVECO Romania. All Rights Reserved.
  • 2. Alexandru Dan Donciulescu SIVECO Romania Deputy Director of the e-Health Department of SIVECO Romania, the largest software house of Romania. He is a Doctor Engineer in Applied Informatics at the Politechnica University of Bucharest. He is specialised in Decision Support Systems for Operational Control. He was for a long time with the National Institute for Research & Development in Informatics and lectured as a Professor at different Universities in Romania. In SIVECO Romania his application fields are in e-Health, especially health insurances, and is a 2 Project Manager of the SIUI System, the Information System of the National Health Insurance House in Romania. 5/25/2011
  • 3. Summary: 1. Integrated Health Information System (IHIS) 2. IHIS Major Components 3. Conclusion 3 5/25/2011
  • 4. 1. IHIS - Integrated Health Information System e-Health vision 4 5/25/2011
  • 5. 1. IHIS e-Health vision  Medical practice evolution:  From the treatment of acute illness, to the prevention of disease;  From considering each patient as an isolated entity, to perceiving the patient as a member of a population;  From a focus on the individual, to the broader perspective of public health  From paper documentation to an electronic, paperless 5 environment 5/25/2011
  • 6. 1. IHIS e-Health vision  In order to obtain optimal results, a National Health Information Strategy is required:  Interoperability  Security  Data confidentiality  Standardisation  Cost-effectiveness 6 5/25/2011
  • 7. 1. IHIS e-Health vision  The eHealth system should be designed in a manner that would offer the best possible results for its main beneficiaries: the patients 7 5/25/2011
  • 8. 2. IHIS Major Components HIIS – Health Insurance Information Systems Health Cards e-Prescribing Electronic Health Record Future expectations 8 5/25/2011
  • 9. 2. IHIS Major Components Health Insurance Information System  Management of the Health Insurance Fund(s)  Recommended integration between Health Insurance and Health Care systems  Any service has to be paid. Payment data are reported together with the service  Payments from insurance funds are restricted by rules  a HIIS covers all flows from the medical services contracts with the providers, to the reporting, validation and payment 9 of the services  HIIS is the 1st step in building a medical complex system May 25, 2011
  • 10. SIUI of the NHIH Health Insurance Information System NHIH and 42 CHIH SIUI main objectives  management of the National Health Insurance Fund  management of the Insurances Register  management of the medical services providers  contracts management  services validation and payment  access using qualified certificate  Business Intelligence analyses for managers 26 (SIUI) + 9 (ERP) modules 10
  • 11. SIUI of the NHIH Health Insurance Information System service provider SIUI Main Flow authentication SIUI insurance service service category pre-validation claim at each service monthly contracts service other services validation NHIH norms payment ERP System Bank approval and ordering 11
  • 12. SIUI of the NHIH Health Insurance Information System Other functions:  management of prescriptions  management of the medical leaves  management of the insurance categories – links with partner organizations  management of independent contributors  ERP (9 modules: Financial Accounting, Payroll, Human Resources, Inventories, Procurement, Investments, Fixed Assets & Inventory Objects, Maintenance, BI)  Reporting to SIUI applications for 15 types of medical services providers 12
  • 13. 2. IHIS Major Components Health Cards  Electronic Health Card – implementation in connection with other e-Health systems. Prerequisites: Interoperability and infrastructure availability. 13 May 25, 2011
  • 14. 2. IHIS Major Components Health Cards  Stores administrative information regarding health insurance  The experience of other EU states regarding Health Cards – cards optimal use as identification devices, rather than data storage  Confirms the right of the 14 patient to have access to medical treatment May 25, 2011
  • 15. 2. IHIS Major Components e-Prescribing Introduction  Recommended: integration with another e-Health system  Requirements:  new forms  new types of printers  reliable Internet connection 15 May 25, 2011
  • 16. 2. IHIS Major Components e-Prescribing  Advantages of an electronic prescribing system:  clear prescription text  minimization of human errors, through the implementation of a prescription validation expert system  limitation of fraud risks  facilitates efficient resource management 16  automatic reporting process May 25, 2011
  • 17. 2. IHIS Major Components Electronic Health Record Pre-requirements:  Standardized, complete and correct electronic medical data collection  Existence of IT tools for data analysis and statistical reports generation Action: National EHR (Electronic Health Record) implementation Objective: resource allocation and management according to 17 national or even EU-level policies May 25, 2011
  • 18. 2. IHIS Major Components Electronic Health Record EHR – Electronic Health Record  EHR is a complex system (comprising of hardware, software, people, policies and processes) which:  Gathers data from multiple sources  Is used by clinicians as a primary information source at the point of care  Offers decision support in evidence based healthcare.  The term describes the highest level of functionality in 18 medical data computerized management May 25, 2011
  • 19. 2. IHIS Major Components Electronic Patient File  Patient related medical data, gathered in a consistent and uniform manner, nationwide, constitutes the Electronic Patient File (EPF), sometimes referred to as Electronic Medical Record (EMR)  EPF is generated at birth, is updated throughout the patient’s life and is stored in the system for an undetermined period of time.  EPFs must be interoperable, secure, consistent, safe and 19 must ensure data confidentiality. 5/25/2011
  • 20. 2. IHIS Major Components Electronic Patient File  The medical data stored in the EPF can be accessed by the authorised clinicians at any time and from any location.  Connection with systems for health insurance management  All medical service providers must contribute in the EPF in a standardized format.  This does not mean all medical service providers must use the same Health Information System, but the Ministry of 20 Health should enforce the use of a minimum set of standards, in order to ensure interoperability. May 25, 2011
  • 21. 2. IHIS Major Components eHealth system structure Decision level Health Decision Electronic Insurance makers Health Record Medical data Decisions Economic data Primary 21 level Medical Electronic Electronic Electronic service providers Prescriptions Card Patient File May 25, 2011
  • 22. Future expectations e-Health objectives (1/2):  Timely access to patient electronic medical data whenever and wherever they are needed  Patient access to their own medical records and to relevant health information  Unified national healthcare and health insurance data collection, both in the public and private health system  Communication and information exchange between multi- 22 disciplinary medical teams May 25, 2011
  • 23. Future expectations e-Health objectives (2/2):  Extensive use of international best practice guides and procedures  Improved quality, safety and efficiency of the clinical processes  High level of security, confidentiality and control in relation to information management  Continuous health system improvement by ensuring a 23 transparent and optimized reporting process  Implementation of a better informed health strategy May 25, 2011
  • 24. Future expectations Chronic Disease Management  Chronic diseases:  are long term conditions (over 6 months)  are not contagious  produce certain disfunctionalities or handicaps  in most cases, do not improve over time  are rarely healed completely  Chronic diseases are the main cause of death and morbidity 24 (e.g. in Europe 87% of all deaths, in high income countries, according to WHO – World Health Organization) May 25, 2011
  • 25. Future expectations Chronic Disease Management  CDM represents a systematic approach to improving the quality of the medical services provided for the chronic disease patients.  Instrument: an efficient system for the remote monitoring of chronic disease patients and the prevention of related medical complications 25 May 25, 2011
  • 26. Future expectations Telemedicine  Remote medical monitoring  enables medical professionals to monitor a patient remotely using various technological devices  Improves the quality of life for chronic disease patients, by reducing the number of hospital admissions  e.g. Electrocardiogram by phone  Interactive telemedicine services  Tele-radiology and tele-consultations: 26 shorter waiting lists, optimized use of resources May 25, 2011
  • 27. Future expectations Telemedicine Homecare devices and applications Glycemia measurement devices Blood pressure measurement devices Devices for the recording of vital signs and other clinical indicators 27 May 25, 2011
  • 28. 3. Conclusion eHealth Strategy 28 5/25/2011
  • 29. 3. Conclusions eHealth Strategy Recommended approach:  a coherent and stable e-Health strategy  proper definition of the roadmap and milestones  appropriate funding for each of the 29 steps May 25, 2011
  • 30. 3. Conclusions eHealth Strategy  Benefits:  Deployment at a national level of an integrated eHealth system, part of a national eHealth Vision  Reuse of solutions and experience from similar countries  Use of the state of the art technologies  Unique patient health record  Infrastructure and information to support the long term health strategies 30  Improved health services and quality of life May 25, 2011
  • 31. 3. Conclusions A Road Map Initiative Year 1 Year 2 Year 3 Year 3 Year 5 I. Initiatives concerning legal matters 1 Creating the legislative framework 2 Determining the standardisation framework 3 Ensuring legislation coherence II. Development and implementation of the IHIS 4 EMR – Electronic Medical Record 5 HIIS – Health Insurance Information System 6 eID – Health Cards for Citizens 7 ePrescription – Electronic Prescription System 8 National Health Portal 9 Hospital information Systems 31 III. Training 10 IT training for health professionals May 25, 2011
  • 32. eHealth Thank you for your attention! 32 5/25/2011