1. BPI 101
An Overview of the BPI
Credentialing and Training
Process

2. What is BPI?
Global Leader supporting the development of:
highly professional building performance industry
consensus standards development,
individual and organizational credentialing,
rigorous quality assurance program.
Our mission is to raise the bar in performance
contracting.
www.bpi.org

3. BPI Expansion
Supported by consensus realization of the need
for national building performance standards
U.S. Environmental Protection Agency,
U.S. Department of Energy,
U.S. Department of Housing and Urban Development,
Various regional, state, and local programs
Raising the bar in performance contracting

4. What BPI Does
Develop consensus-based national standards for
building performance
Provide credentialing system for individual
technical certification and company accreditation
Training delivered by a network of affiliate
organizations

5. The Components
Certification – Individual Professionals
Accreditation – Committed Companies
Affiliation – Training Providers with approved
curriculum
Quality Assurance – BPI professional staff and
network of QA providers

6. Certification of Professionals
Certification of professionals in:
building energy auditing and analysis,
mechanical,
envelope,
mobile home ,and
multi-family designations
http://www.bpi.org/professionals.aspx

7. Growth of BPI Certifications
>10,000 certified
professionals 4/2010

8. Potential New Certifications in 2010
2010 Low High
Affiliates 160 200
# of Trainings 4 6
# of Students 15 15
Total BPI 9,600 18,000
Certifications

9. BPI Certification Model
Certification is for the Individual Technician
BPI Certified Air BPI Certified
BPI Certified BPI Certified BPI Certified
Conditioning or Manufactured
Building Analyst Envelope Heating
Heat Pump Housing
Professional Professional Professional
Professional Professional
Field Exam for Air Field Exam for
Field Exam for Field Exam for Field Exam for
Conditioning or Manufactured
Building Analyst Envelope Heating
Heat Pump Housing
Written Exam for
Written Exam for Written Exam for
Written Exam for Written Exam for Gas or Oil Furnaces
Air Conditioning or Manufactured
Building Analyst Envelope or Gas or Oil
Heat Pump Housing
Hydronics
http://www.bpi.org/standards.aspx

10. Air Sealing and Insulation Installer
AND Crew Chief Certifications
Air Sealing and Insulation Installer and Crew Chief
Certifications completed in March 2010
Field Exam with verbal question/answer – no written
exam
Piloting in several states with a national launch at
the Affordable Comfort conference in Austin
www.affordablecomfort.org)

11. Training for Certification
Training not mandatory but highly recommended
On-line/Classroom/Field training provided by the
Affiliate network
Training structure varies by Affiliate and Program
Range 5 days for experienced construction
professionals to 6 weeks for inexperienced contractors
Some community colleges with 2-year degree
programs

12. Becoming Certified
Written Exam (100 questions)*
Field Exam (2 hours)
*AS/I Installer & Crew Chief verbal questions
included in field exam

13. What is BPI Accreditation?
A professional credential
awarded by BPI to
contracting companies who
commit to offering
comprehensive “whole
house” home performance
solutions for their
customers.

14. Accreditation of Companies
Organizations committed to using a quality
management system
Committed to using the whole-building
performance system on every home with
particular attention to health and safety
Committed to quality assurance to verify
conformance and provide feedback for
continuous improvement process
http://www.bpi.org/companies.aspx

15. Becoming an Accredited Company
(Required for Gold Star Participation)
One Building Analyst Professional AND
One Other Certification in primary service area
Accreditation Application (1 page)
Application Fee
Proof of GL Insurance ($1 Million w/ BPI as Certificate Holder)
Proof of Worker’s Comp
Customer Dispute Resolution Policy 500 accredited
companies 4/2010
http://www.bpi.org/companies_homestar.aspx

16. BPI Home Performance Contractor
Model
Solutions Verifiable
Based Results
Selling

17. Elements of Quality Assurance
Elements of the quality assurance program,
administered by a network of quality assurance
providers, include:
Complete documentation of every home performance job
performed
Periodic audits of documentation
Periodic, random inspections of field work
Homeowner complaint and conflict resolution protocols
http://www.bpi.org/companies_assurance.aspx

18. BPI Quality Assurance Model
QA Provider Conducts QA Provider Field Testing QA Provider
Office Visits on 5% of Jobs Reports
BPI Hires Independent
QA Provider BPI/Affiliate Review
Information
BPI Provides QA Feedback to
BPI Accredited Contractor
Telephone Interviews
with Sample Submits Summary
Project Data Quarterly
Postcard Surveys/
Website Links for
BPI Accredited Contractor
Consumer Input Completes Project
18

19. What’s In It For Me for Contractors?
Brand Recognition – Differentiation
Access to Resources
Educational
Business Training
Marketing Outreach
Independent, 3rd Party Quality Assurance
Feedback on Best Practices

21. Marketing Materials for Accredited
Contractors
Newspaper ads
Yellow pages ads
Homeowner sheets
Lawn signs
Truck decals
Neighborhood door hangers

22. Summary of the Value Proposition
SALES BENEFITS OPERATIONAL BENEFITS
• Offer customer complete solutions • Differentiate business
• HP uses a systematic approach • Reduce staff down time
• Expand your scope of services • Retain high quality staff
• Improve your closing rates • Identify qualified staff to hire
• Be selective about projects • Minimize call back costs
• Perform larger value projects • Fewer customer complaints
• Offer competitive financing • Manage your risk
Examples • Customer satisfaction/referrals
• NY: Average Project = $8,500 • Increased profitability
• CA: Average Project = $12,000 • Ability to sleep, knowing
you did it right, the first time

23. Affiliation
Provide training/mentoring/examination services
Classroom theory
Hands-on field training
Must use BPI-Approved curriculum
Highly qualified experts provide training
http://www.bpi.org/affiliates.aspx

24. >171 Affiliates - 4/2010

25. California Training Affiliates
Company Main Office Website
Cactus San Jose www.greencactus.org
CBPCA Oakland www.cbpca.org
CleanEdison Nationwide www.cleanedison.com
ConSol Stockton www.ConSol.ws
Energy Conservation Institute Ventura www.EnergyConservationInstitute.com
Greener Dawn, Inc. Solana Beach www.greenerdawn.com
GreenCollarEdu National and www.greencollaredu.net
On-line
OurEvolution Energy and Engineering Arcata www.ourevolution.com
Richard Heath & Associates, Inc. Fresno www.rhainc.com
Saturn Resource Management National www.srmi.biz
and On-line
http://www.bpi.org/affiliates.aspx

26. Cosmetology Requirements in CA
California State Board of Cosmetology License Information
In order to obtain a license for aesthetic services in the state of New York, students must complete
the requirements listed below.
Requirements
Cosmetologist (hairdresser):1,600 hours
Esthetician: 600 hours
Nail Specialist: 250 hours
Natural Hairstylist: 300 hours
Waxer: 75 hours
You must correctly answer at least 75 percent of the questions to pass the written exam. However, all
exam results are reported as either passed or failed; you will not get a numerical score. If you
pass the written exam, you will receive a notice in the mail. At a later date, you will be sent an
admission notice with the date, time and location of the practical exam for which you are scheduled.

27. Beautician vs. HP Contractor
What happens if your hairdresser makes a mistake?
Bad Hair Day
What happens if your home improvement
contractor makes a mistake?
CO Spillage

28. Contact
Tiger Adolf
Western Regional Director
Building Performance Institute, Inc. (BPI)
518.951.0666 (Cell)
tadolf@bpi.org
www.bpi.org
Training, Accreditation, Quality Assurance