2. Sunteck Agenda
• Sunteck Transport Group – Our Services
Our mission, vision, & future, Corporate and Agent Mgmt. Teams
• The Sunteck Model
Sunteck’s Services, Accomplishments, Freight Under Management, Revenue Growth,
Modal Offerings, & Milestones
• SunteckLTL Operations - Strategic and Tactical Strategy
• SunteckLTL Technology
• Benefits to Brand Energy for Partnering with Sunteck Transport Group
• Key Contacts
4. Our Mission, Vision, Future
Our Mission
Sunteck's mission is to provide the highest quality of customer service and care
delivered with unparalleled professionalism and company spirit. Sunteck strives to
continuously leverage technology with industry best practices to create a better
business model for agents, customers and employees.
Our Vision
Sunteck places special emphasis on the need for dynamic and responsible
innovation that generates lasting growth and improvement in business
partnerships. The key missions of management, at all levels, include developing and
encouraging creativity and originality in all its aspects of our business. Ideas that
support or direct Sunteck’s strategy receive the resources for implementation.
Our Future
Sunteck’s future success depends on our ability to respond to the continuous
evolution of product movement patterns and models, advances in technology, and
strong partnerships. Our customers’ transportation management teams are
challenged each day to answer increased demands and manage unique variables.
We work closely with our customers to develop supply-chain and transportation
management processes that are faster, more efficient and highly cost-effective.
5. Our Corporate Management Team
• Harry Wachtel • Chris Castellaw
President & CEO Vice President LTL Operations & Sales
With Sunteck since 1997 Response for developing/executing
• Bill Wunderlich Sunteck’s LTL offering
CFO With Sunteck since 2009 (19 years
With Sunteck since 2000 transportation experience)
• Mike Williams • Warren Cohen
COO Vice President Distribution & Logistics
With Sunteck since 2007 (8 years Response for developing Sunteck’s
brokerage industry experience) 3PL operations
• Mark Weiss With Sunteck since 2008 (12 years
transportation & logistics experience)
Executive Vice President
• John Cordle
Responsible for agent service and
network operations General Manager, Business Services
With Sunteck since 1997 Responsible for back office, including
shipper billing, carrier payables,
• David Less credit, collections, claims
Vice President and CIO Joined Sunteck in 2008 (10 years
Joined Sunteck in 2008 (22 years IT supply chain, purchasing and logistics
experience) planning experience)
7. What Sunteck Provides:
• Shippers with a balanced portfolio of • Connectivity across the U.S. and Canada
transportation and logistics services by a network of ( 54 ) agents and
Full Truckload independent branch offices
Dry van • Philosophy of customer service
Refrigerated excellence shared by all business
partners
Flatbed
• Ability to continuously react to changing
Less than Truckload market conditions and evolving
Intermodal customer needs through its brokerage
Freight Forwarding operations
Heavy Haul Services • Fully staffed carrier relations
Expedited department, contracts with a full
complement of diversified carriers
Government
• Technology to achieve optimization,
Third Party Logistics integration and visibility through the
Distribution & Logistics – Last Mile, supply chain; our offices focus on a
Pool Distribution and White Glove diverse range of market sectors
Service • Full Compliment of “Turn-Key” Solutions
• Brokerage and carrier authority and in Supply Chain Management executing
operations all functions from “Cradle to Grave”
9. Back Office Capabilities for our Agent Network
• Carrier freight invoice audit
• Credit analysis
• Customer billing
• Carrier database
• Carrier payments
• Cargo claims and safety
• Commission statements
• Collections
• Marketing
• Technology and systems
10. Sunteck Statistics and Accomplishments:
• Financially secure business partner
Parent revenues up 31% 2007 vs. 2006 and 49% 2008 vs. 2007
Wholly owned subsidiary of Auto Info, Inc.
Publicly traded (OTC BB: AUTO.OB)
Divisions: Sunteck Transport Group and Eleets Logistics
• Member EPA SmartWay Partnership; certified with highest score possible
• Performance-Certified by Transportation Intermediaries Association
• Top 15 brokerage firm (Transport Topics)
• Top 70 3PL (Food Logistics)
• Top 150 Florida Public Company (Florida Trend)
11. Freight Under Management & Authority Info
Sunteck Transport Group
Year Founded -- AutoInfo, Inc. 1976
2008 Revenue $180 million
Company Type Corporation -- Public
State of Incorporation Delaware
Corporate Offices Boca Raton, Florida
D-U-N-S Number -- AutoInfo, Inc. 09-889-6756
Surety Trust Fund California Factors & Finance; Account 12545
Sunteck Transport Co., Inc.
Federal Tax Identification Number 65-0788578
Broker Authority MC-329363
SCAC Code SNKS
NAICS 488510 -- Freight Transportation Arrangement
Insurance The Campbell Group of Florida
Sunteck Transport Carriers, Inc.
Federal Tax Identification Number 45-0484554
Contract Carrier Authority MC-438912
SCAC Code STKT
NAICS 484120 -- General Freight Trucking, Long Distance
Insurance Greene-Hazel & Associates
DOT Number 1067244
12. Sunteck’s Growth
• Organization where entrepreneurship is the cornerstone to conducting business
• Financially secure business partner
Sunteck revenues up 66% over past three years
Wholly owned subsidiary of Auto Info, Inc.
Publicly traded (OTC BB: AUTO.OB)
Revenue (000) -- 2000 thru 2009
$200,000
$180,000
$160,000
$140,000
$120,000
$100,000
$80,000
$60,000
$40,000
$20,000
$0
2000 2001 2002 2003 2004 2005 2006 2007 2008 2009
13. Milestones – Last Three Years
Jan-07 COO appointed; revenues more than double in the next two years
Oct-07 Company Store model launched; comprises 25% of revenue by end of 2008
Jan-08 AutoInfo reports record revenue for 2007: $110 million; up 31%
Jan-08 3PL Distribution & Logistics division launched; gains traction with new customers
Mar-08 New CIO appointed; technology initiatives move to forefront of strategic planning
May-08 Director Marketing/Communications appointed; first marketing plan developed/enacted
Jun-08 Florida Trend names AutoInfo Top Florida Public Company; second year in a row
Jun-08 Sunteck receives EPA Smartway designation; qualifies Sunteck for more freight opportunities
Aug-08 Traffic World names Sunteck Top 15 brokerage firm; first time inside the largest 20
Sep-08 Sunteck hires general manager for back office; cost savings are seen by year-end
Jan-09 AutoInfo reports record revenue for 2008: $180 million; up 49%
Feb-09 Credit/Collections split with separate managers; provides greater control over lost receivables
AutoInfo arranges $30 million credit facility with Regions Bank; solidifies short-term capital
Mar-09
requirements
May-09 Highly visible senior vice president appointed for sales and recruiting efforts
Nov-09 Sunteck hires VP LTL operations & sales to develop comprehensive LTL service offering
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Sunteck Operations - Services
• Operations & Execution Compliment of Services
(24) Hour (7) Days per Week Availability & Supporting Staff - Immediate
Response…No Voice Mail
Issues Resolution Experts – Well Versed by Adapting to “Last Minute
Shipping Needs” and procuring equipment when Shippers, Manufacturers,
Forwarders, & Suppliers are in a ‘pinch” and need help.
Expedited Services for situational “inventory” demands that call for
immediate execution on “Just in Time” delivery needs.
Weather / Seasonal Fluctuations are common to our day-to-day operations.
We pride ourselves on executing delivery needs when Nature’s disasters
occur OR when economic peaks and valleys with seasonal changes
happen…we can work through any situation.
16. Sunteck Operations - Services
• Operations & Execution Compliment of
Services ( Cont.)
FEMA Certified for all Government Regulated Relief Efforts
Carrier Management Services – We can tap into over 17,000 DOT certified &
diversified carrier companies to co-ordinate – Full Truckload, LTL,
Intermodal, Heavy-Haul Services, Expedited, Inland Drayage, Small Package
& Import / Export Container Services
Vendor Compliance Services - ALL Sunteck Carrier’s ( Domestic and
International ) are approved by a strick “Vendor Compliance” department
that checks for: DOT Certifications/Licenses, Current Insurance Certificates,
Safety Ratings, & “Clean” equipment before we arrange for transportation of
our customer’s freight.
Single / Team Service Partnerships across the US and Canada when your
freight must “require” the necessary support for Capacity Availability on a
moment’s notice.
17. Sunteck Operations - Services
• Operations & Execution Compliment of
Services ( Cont.)
Bid Negotiation and RFP Services that will allow our office to service the
“Best in Class” carriers at the most competitive rate to our customer.
Full Truckload, Heavy Haul, and Expedite Analysis Services – We can
analyze market trends via lane densities, state to state matrix evaluations or
zip to zip market locations to review strategic analysis for most competitive
pricing scenario.
Spot Quote Services – for purchasing departments and traffic management
offices that need real-time rate quotes for immediate transportation pricing.
Long-Term Contract Services – for transportation needs that require our
carriers/providers to secure pricing on a long-term basis with a shipping
contract that describes Sunteck’s full compliment of services and
accountability.
18. Sunteck Operations – Contract Management
• Streamlining TL & LTL Contracts / Client Specific Programs
1. Sunteck’s TL & LTL Contracts are standardized and streamlined for ALL carrier
pricing and client specific rates for our core carrier network.
2. Insurance and Claim revisions have been created for a more “user-friendly”
contract that will create a more competitive pricing edge than our competitors.
3. Pricing developed for “one” specific rate base, ( Czar lite ). As LTL carriers are
brought on board, and pricing terms are negotiatied, our rates can be compared
by discount ranges off a common tariff, and “not” mulitple tariffs from multiple
carriers adding unnecessary confusion.
4. Customer’s benefit from a shipment volume and gross revenue leverage with
Sunteck’s freight under management. Customer’s negotiated rates “direct” with
our same TL & LTL carriers are “higher” than the negotiated rates Sunteck
provides to our client base. We are more highly competitive to gain more
attractive rates saving our customers large margin dollars of their transportation
costs.
19. Sunteck Operations – Sourcing RFP’s / RFQ’s
• TL & LTL Analysis, RFP / Sourcing Events / TMS Training
1. Support Functions for our Customers by managing analysis and cost
reduction programs to evaluate transportation spend.
2. We will manage sourcing events and gain sharing efforts for
manufacturing and shipper customers in an effort to control inventory
costs and manage sound programs for both LTL and TL suppliers.
3. RFP / RFI initiatives that will enable us to gain greater momentum with
our core TL & LTL carriers to build business relationships quickly and
effectively.
4. Project Management and Implementation operations teams to
coordinate large volume opportunities with Fortune 100 – 500 accounts.
20. Sunteck Operations – Carrier Metrics
• Core LTL Carrier Development, KPI’s, and Reporting Metrics
• Carrier Profiling – Contact Information
• Shipment Metrics – Number of loads, miles, Total weight, stops,
etc.
• Key Performance Indicators – On Time Delivery %, Claims Ratio %
to Revenue, Missed Pick Ups, Billing Accuracy, Accidents per
million, etc.
• Claims Detailing – New Claims, Claims Paid, Open Claims
• Carrier Cost Breakdown – Carrier Monthly Costs, base rates, Avg.
Costs Per load, Cost of Damage Goods, etc.
• SLA – Service Level Agreements to be instituted within our
contract management process for all core LTL carriers.
22. Sunteck Operations - Project Management
• Project Management Schedule, Time-Line Adherance, & LTL
Pursuit Team
1. Disciplined program structure that will create action items, accountability teams,
deadline management, visibility to project exposure, and formatted process to
project completion for new customer implementations, TMS integrations
strategies for both operations and accounting, training development, etc.
2. Implementation/Project Mgmt./and TMS Training to conduct and streamline all
projects and conduct meeting notices, meeting updates for all mid-level
management teams.
3. Current Team Developed for LTL Pursuit Team initiation and creation is:
David Less – CIO, Mark Weiss – Exec. VP, John Cordle – GM, Warren Cohen – VP
of Dist. / Log., and Joan Schnell – HR Mgr.
23. Sunteck Operations – Project Management Diagram
Sunteck LTL Implementation TimeLine and Strategy Development
Key Area: IT and Systems Development
Stages Sub Groups Date Start Date Complete Days Description Completed Task Owner Group Members Assigned
Sunil to develop interface technology for SmartSCM to SMC3
Stage I. Dec. 1st Dec. 31st 30 to build interface and complete testing. Sunil Chris, Mark, David
Sunil and Smart SCM to complete and sign SMC3 Re-seller
Dec. 31 Jan. 15th 15 agreement to engage customers to use developed TMS Sunil Chris, Mark, David
Begin Contract Engagement with SMC3 for Software Tools and
Jan. 18th Jan. 22nd 5 User Licensing Agreements for Sunteck. Chris, David Chris, David, Mike
Finalize Budget Ammendment for Mike Williams and LTL
Jan. 7th Jan. 8th 2 Pursuit Team for Review Chris, David Chris, David, Mike
Assign Functional LTL Team to create assignment based tasks Chris, David, Chris, David, Mike, Sunil,
for execution and use of Smart SCM for testing of operational Sunil Mark
Upload of Rates for use of Rateware XL and Carrier Connect to Chris, David, Mike, Sunil,
begin test rate engine and transit data Chris, David Mark
Upload of Contracts Carrier Tariffs for FSC and Accessorials for Chris, David, Mike, Sunil,
testing Chris, David Mark
Begin Creation of Operations Training Manual for a "How to" Chris, David, Chris, David, Mike, Sunil,
guide for the functional LTL areas of the system. Trainer Mark
Develop interim TMS Solution as Smart SCM TMS application Chris, David, Chris, David, Mike, Sunil,
Stage I.5 is delayed in implementation. Trainer Mark
Create Gannt Chart describing functionality requirements and Chris, David, Mark, Mike,
cost structures to executive steering committee. Chris Harry, John and Warren
25. SunteckLTL Technology
• MercuryGate LTL Transportation Management System
called “SunteckLTL”
1. SunteckLTL has recently acquired the licensing & operating rights to the
TMS Technology Application MercuryGate for managing LTL shipment
volumes.
2. SunteckLTL’s rating tools, transit calculators, and order execution
programs to manage high volume LTL shipments.
3. SunteckLTL will also allow customers to have access through a
“customized” portal that will allow each client to enter orders directly
into our system.
4. The system will create orders, book capacity, track & trace through to
delivery, and execute audit & payment functionality.
26. Sunteck LTL
• We have extremely competitive LTL rates with National, Super-Regional, Regional
and Local LTL carriers. For a rate quote or proposal how we can tailor an LTL
program just for you, please visit www.sunteckltl.com and advise your shipping
requirements. A Sunteck representative will respond within 24 hours.
27. Sunteck LTL
• LTL shipments typically weigh between 151 and 20,000 lbs.
SunteckLTL manages manufacturers and shippers freight volumes and
our operations team will coordinate pickups and deliveries, coordinate
track and trace functionality “real-time” with our LTL carrier partners
from our customer’s plants, freight yards, and warehouses locally,
regionally, and nationally. We consolidate and distribute freight into
trailers to delivering terminals or to hub terminals where the freight will
be further sorted pool consilidation and distribution for deeper savings
to our customers.
• We recognize our customers' expanding and continuously changing
need for cost-effective, consistent LTL services. Sunteck is pleased to
announce that Sunteck LTL has been created as a complete, full
service LTL division providing competitive rates and exemplary
customer service.
• Our services cover the spectrum of shipping needs for virtually any
distance, destination, special delivery requirements or handling. Our
customers rely on our premium quality service with every single
shipment.
28. Sunteck LTL
• National coverage of all 50 United States including Alaska and
Hawaii
Dry, Refrigerated or Frozen Freight
International coverage for thousands of shipping destinations throughout the
world
• Our foundation for unparalleled LTL service:
Friendly, highly skilled professionals
Extensive coverage
Long-term relationships with the nation's largest LTL fleets
Cutting-edge technology
Very low claims ratio
29. Key Account Contacts
Sunteck Transport Group
11437 Central Parkway, Suite 102
Jacksonville, FL. 32224
Toll Free# 1-888-301-7720
Sunteck Corporate
Chris Castellaw
Sunteck Transport Group
Jacksonville, FL 32224
(888) 301-7720, ext. 8812
chris.castellaw@suntecktransport.com
Maybelline Camacho
TMS Training / Implementation Mgr.
Sunteck Transport Group
Jacksonville, FL. 32224
(888) 301-7720 ext. 8808
Maybelline.camacho@suntecktransport.com