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Sunteck Agenda

   • Sunteck Transport Group – Our Services
      Our mission, vision, & future, Corporate and Agent Mgmt. Teams


   • The Sunteck Model
      Sunteck’s Services, Accomplishments, Freight Under Management, Revenue Growth,
      Modal Offerings, & Milestones


   • SunteckLTL Operations - Strategic and Tactical Strategy

   • SunteckLTL Technology

   • Benefits to Brand Energy for Partnering with Sunteck Transport Group

   • Key Contacts
Sunteck Transport Group
Our Mission, Vision, Future


      Our Mission
      Sunteck's mission is to provide the highest quality of customer service and care
      delivered with unparalleled professionalism and company spirit. Sunteck strives to
      continuously leverage technology with industry best practices to create a better
      business model for agents, customers and employees.

      Our Vision
      Sunteck places special emphasis on the need for dynamic and responsible
      innovation that generates lasting growth and improvement in business
      partnerships. The key missions of management, at all levels, include developing and
      encouraging creativity and originality in all its aspects of our business. Ideas that
      support or direct Sunteck’s strategy receive the resources for implementation.

      Our Future
      Sunteck’s future success depends on our ability to respond to the continuous
      evolution of product movement patterns and models, advances in technology, and
      strong partnerships. Our customers’ transportation management teams are
      challenged each day to answer increased demands and manage unique variables.
      We work closely with our customers to develop supply-chain and transportation
      management processes that are faster, more efficient and highly cost-effective.
Our Corporate Management Team

  •   Harry Wachtel                               •   Chris Castellaw
            President & CEO                                Vice President LTL Operations & Sales
            With Sunteck since 1997                        Response for developing/executing
  •   Bill Wunderlich                                      Sunteck’s LTL offering
            CFO                                            With Sunteck since 2009 (19 years
            With Sunteck since 2000                        transportation experience)
  •   Mike Williams                               •   Warren Cohen
            COO                                            Vice President Distribution & Logistics
            With Sunteck since 2007 (8 years               Response for developing Sunteck’s
            brokerage industry experience)                 3PL operations
  •   Mark Weiss                                           With Sunteck since 2008 (12 years
                                                           transportation & logistics experience)
            Executive Vice President
                                                  •   John Cordle
            Responsible for agent service and
            network operations                             General Manager, Business Services
            With Sunteck since 1997                        Responsible for back office, including
                                                           shipper billing, carrier payables,
  •   David Less                                           credit, collections, claims
            Vice President and CIO                         Joined Sunteck in 2008 (10 years
            Joined Sunteck in 2008 (22 years IT            supply chain, purchasing and logistics
            experience)                                    planning experience)
Sunteck’s Model
Sunteck’
What Sunteck Provides:

   •   Shippers with a balanced portfolio of        •   Connectivity across the U.S. and Canada
       transportation and logistics services            by a network of ( 54 ) agents and
            Full Truckload                              independent branch offices
            Dry van                                 •   Philosophy of customer service
            Refrigerated                                excellence shared by all business
                                                        partners
            Flatbed
                                                    •   Ability to continuously react to changing
            Less than Truckload                         market conditions and evolving
            Intermodal                                  customer needs through its brokerage
            Freight Forwarding                          operations
            Heavy Haul Services                     •   Fully staffed carrier relations
            Expedited                                   department, contracts with a full
                                                        complement of diversified carriers
            Government
                                                    •   Technology to achieve optimization,
            Third Party Logistics                       integration and visibility through the
            Distribution & Logistics – Last Mile,       supply chain; our offices focus on a
            Pool Distribution and White Glove           diverse range of market sectors
            Service                                 •   Full Compliment of “Turn-Key” Solutions
   •   Brokerage and carrier authority and              in Supply Chain Management executing
       operations                                       all functions from “Cradle to Grave”
Sunteck Agency / Operations Network
Back Office Capabilities for our Agent Network


   •   Carrier freight invoice audit
   •   Credit analysis
   •   Customer billing
   •   Carrier database
   •   Carrier payments
   •   Cargo claims and safety
   •   Commission statements
   •   Collections
   •   Marketing
   •   Technology and systems
Sunteck Statistics and Accomplishments:


   •   Financially secure business partner
           Parent revenues up 31% 2007 vs. 2006 and 49% 2008 vs. 2007
           Wholly owned subsidiary of Auto Info, Inc.
           Publicly traded (OTC BB: AUTO.OB)
           Divisions: Sunteck Transport Group and Eleets Logistics
   •   Member EPA SmartWay Partnership; certified with highest score possible
   •   Performance-Certified by Transportation Intermediaries Association
   •   Top 15 brokerage firm (Transport Topics)
   •   Top 70 3PL (Food Logistics)
   •   Top 150 Florida Public Company (Florida Trend)
Freight Under Management & Authority Info

      Sunteck Transport Group
      Year Founded -- AutoInfo, Inc.                                                  1976
      2008 Revenue                                                            $180 million
      Company Type                                                    Corporation -- Public
      State of Incorporation                                                     Delaware
      Corporate Offices                                                Boca Raton, Florida
      D-U-N-S Number -- AutoInfo, Inc.                                        09-889-6756
      Surety Trust Fund                       California Factors & Finance; Account 12545

      Sunteck Transport Co., Inc.
      Federal Tax Identification Number                                       65-0788578
      Broker Authority                                                         MC-329363
      SCAC Code                                                                      SNKS
      NAICS                                  488510 -- Freight Transportation Arrangement
      Insurance                                             The Campbell Group of Florida

      Sunteck Transport Carriers, Inc.
      Federal Tax Identification Number                                         45-0484554
      Contract Carrier Authority                                                MC-438912
      SCAC Code                                                                        STKT
      NAICS                               484120 -- General Freight Trucking, Long Distance
      Insurance                                                  Greene-Hazel & Associates
      DOT Number                                                                   1067244
Sunteck’s Growth


  •   Organization where entrepreneurship is the cornerstone to conducting business
  •   Financially secure business partner
          Sunteck revenues up 66% over past three years
          Wholly owned subsidiary of Auto Info, Inc.
          Publicly traded (OTC BB: AUTO.OB)




                                  Revenue (000) -- 2000 thru 2009

         $200,000

         $180,000
         $160,000

         $140,000

         $120,000

         $100,000

          $80,000
          $60,000

          $40,000
          $20,000

              $0
                    2000   2001    2002   2003   2004   2005   2006   2007   2008   2009
Milestones – Last Three Years

   Jan-07                 COO appointed; revenues more than double in the next two years
   Oct-07            Company Store model launched; comprises 25% of revenue by end of 2008
   Jan-08                  AutoInfo reports record revenue for 2007: $110 million; up 31%
   Jan-08         3PL Distribution & Logistics division launched; gains traction with new customers
   Mar-08         New CIO appointed; technology initiatives move to forefront of strategic planning
   May-08     Director Marketing/Communications appointed; first marketing plan developed/enacted
   Jun-08          Florida Trend names AutoInfo Top Florida Public Company; second year in a row
   Jun-08   Sunteck receives EPA Smartway designation; qualifies Sunteck for more freight opportunities
   Aug-08         Traffic World names Sunteck Top 15 brokerage firm; first time inside the largest 20
   Sep-08         Sunteck hires general manager for back office; cost savings are seen by year-end
   Jan-09                  AutoInfo reports record revenue for 2008: $180 million; up 49%
   Feb-09   Credit/Collections split with separate managers; provides greater control over lost receivables
             AutoInfo arranges $30 million credit facility with Regions Bank; solidifies short-term capital
   Mar-09
                                                    requirements
   May-09           Highly visible senior vice president appointed for sales and recruiting efforts
   Nov-09       Sunteck hires VP LTL operations & sales to develop comprehensive LTL service offering
SunteckLTL Operations -
Strategic & Tactical Strategy
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                            Sunteck Operations - Services


                                                  • Operations & Execution Compliment of Services

                                                                                                          (24) Hour (7) Days per Week Availability & Supporting Staff - Immediate
                                                                                                          Response…No Voice Mail

                                                                                                          Issues Resolution Experts – Well Versed by Adapting to “Last Minute
                                                                                                          Shipping Needs” and procuring equipment when Shippers, Manufacturers,
                                                                                                          Forwarders, & Suppliers are in a ‘pinch” and need help.

                                                                                                          Expedited Services for situational “inventory” demands that call for
                                                                                                          immediate execution on “Just in Time” delivery needs.

                                                                                                          Weather / Seasonal Fluctuations are common to our day-to-day operations.
                                                                                                          We pride ourselves on executing delivery needs when Nature’s disasters
                                                                                                          occur OR when economic peaks and valleys with seasonal changes
                                                                                                          happen…we can work through any situation.
Sunteck Operations - Services

• Operations & Execution Compliment of
  Services ( Cont.)
   FEMA Certified for all Government Regulated Relief Efforts

   Carrier Management Services – We can tap into over 17,000 DOT certified &
   diversified carrier companies to co-ordinate – Full Truckload, LTL,
   Intermodal, Heavy-Haul Services, Expedited, Inland Drayage, Small Package
   & Import / Export Container Services

   Vendor Compliance Services - ALL Sunteck Carrier’s ( Domestic and
   International ) are approved by a strick “Vendor Compliance” department
   that checks for: DOT Certifications/Licenses, Current Insurance Certificates,
   Safety Ratings, & “Clean” equipment before we arrange for transportation of
   our customer’s freight.

   Single / Team Service Partnerships across the US and Canada when your
   freight must “require” the necessary support for Capacity Availability on a
   moment’s notice.
Sunteck Operations - Services

• Operations & Execution Compliment of
  Services ( Cont.)
   Bid Negotiation and RFP Services that will allow our office to service the
   “Best in Class” carriers at the most competitive rate to our customer.

   Full Truckload, Heavy Haul, and Expedite Analysis Services – We can
   analyze market trends via lane densities, state to state matrix evaluations or
   zip to zip market locations to review strategic analysis for most competitive
   pricing scenario.

   Spot Quote Services – for purchasing departments and traffic management
   offices that need real-time rate quotes for immediate transportation pricing.

   Long-Term Contract Services – for transportation needs that require our
   carriers/providers to secure pricing on a long-term basis with a shipping
   contract that describes Sunteck’s full compliment of services and
   accountability.
Sunteck Operations – Contract Management

  • Streamlining TL & LTL Contracts / Client Specific Programs

  1. Sunteck’s TL & LTL Contracts are standardized and streamlined for ALL carrier
     pricing and client specific rates for our core carrier network.
  2. Insurance and Claim revisions have been created for a more “user-friendly”
     contract that will create a more competitive pricing edge than our competitors.
  3. Pricing developed for “one” specific rate base, ( Czar lite ). As LTL carriers are
     brought on board, and pricing terms are negotiatied, our rates can be compared
     by discount ranges off a common tariff, and “not” mulitple tariffs from multiple
     carriers adding unnecessary confusion.
  4. Customer’s benefit from a shipment volume and gross revenue leverage with
     Sunteck’s freight under management. Customer’s negotiated rates “direct” with
     our same TL & LTL carriers are “higher” than the negotiated rates Sunteck
     provides to our client base. We are more highly competitive to gain more
     attractive rates saving our customers large margin dollars of their transportation
     costs.
Sunteck Operations – Sourcing RFP’s / RFQ’s


  • TL & LTL Analysis, RFP / Sourcing Events / TMS Training
  1. Support Functions for our Customers by managing analysis and cost
     reduction programs to evaluate transportation spend.
  2. We will manage sourcing events and gain sharing efforts for
     manufacturing and shipper customers in an effort to control inventory
     costs and manage sound programs for both LTL and TL suppliers.
  3. RFP / RFI initiatives that will enable us to gain greater momentum with
     our core TL & LTL carriers to build business relationships quickly and
     effectively.
  4. Project Management and Implementation operations teams to
     coordinate large volume opportunities with Fortune 100 – 500 accounts.
Sunteck Operations – Carrier Metrics

 • Core LTL Carrier Development, KPI’s, and Reporting Metrics
 • Carrier Profiling – Contact Information
 • Shipment Metrics – Number of loads, miles, Total weight, stops,
   etc.
 • Key Performance Indicators – On Time Delivery %, Claims Ratio %
   to Revenue, Missed Pick Ups, Billing Accuracy, Accidents per
   million, etc.
 • Claims Detailing – New Claims, Claims Paid, Open Claims
 • Carrier Cost Breakdown – Carrier Monthly Costs, base rates, Avg.
   Costs Per load, Cost of Damage Goods, etc.
 • SLA – Service Level Agreements to be instituted within our
   contract management process for all core LTL carriers.
Sunteck Operations – ScoreCarding Diagram




Sunteck Transport Group
Sunteck Operations - Project Management


  • Project Management Schedule, Time-Line Adherance, & LTL
    Pursuit Team
  1. Disciplined program structure that will create action items, accountability teams,
     deadline management, visibility to project exposure, and formatted process to
     project completion for new customer implementations, TMS integrations
     strategies for both operations and accounting, training development, etc.

  2. Implementation/Project Mgmt./and TMS Training to conduct and streamline all
     projects and conduct meeting notices, meeting updates for all mid-level
     management teams.

  3. Current Team Developed for LTL Pursuit Team initiation and creation is:
     David Less – CIO, Mark Weiss – Exec. VP, John Cordle – GM, Warren Cohen – VP
     of Dist. / Log., and Joan Schnell – HR Mgr.
Sunteck Operations – Project Management Diagram



                             Sunteck LTL Implementation TimeLine and Strategy Development
                                                                 Key Area: IT and Systems Development

Stages      Sub Groups    Date Start   Date Complete   Days                                Description                              Completed    Task Owner     Group Members Assigned



                                                                 Sunil to develop interface technology for SmartSCM to SMC3
Stage I.                 Dec. 1st      Dec. 31st              30 to build interface and complete testing.                                       Sunil           Chris, Mark, David
                                                                 Sunil and Smart SCM to complete and sign SMC3 Re-seller
                         Dec. 31       Jan. 15th              15 agreement to engage customers to use developed TMS                             Sunil           Chris, Mark, David
                                                                 Begin Contract Engagement with SMC3 for Software Tools and
                         Jan. 18th     Jan. 22nd               5 User Licensing Agreements for Sunteck.                                         Chris, David    Chris, David, Mike
                                                                 Finalize Budget Ammendment for Mike Williams and LTL
                         Jan. 7th      Jan. 8th                2 Pursuit Team for Review                                                        Chris, David    Chris, David, Mike
                                                                 Assign Functional LTL Team to create assignment based tasks                    Chris, David,   Chris, David, Mike, Sunil,
                                                                 for execution and use of Smart SCM for testing of operational                  Sunil           Mark
                                                                 Upload of Rates for use of Rateware XL and Carrier Connect to                                  Chris, David, Mike, Sunil,
                                                                 begin test rate engine and transit data                                        Chris, David    Mark
                                                                 Upload of Contracts Carrier Tariffs for FSC and Accessorials for                               Chris, David, Mike, Sunil,
                                                                 testing                                                                        Chris, David    Mark
                                                                 Begin Creation of Operations Training Manual for a "How to"                    Chris, David,   Chris, David, Mike, Sunil,
                                                                 guide for the functional LTL areas of the system.                              Trainer         Mark


                                                                 Develop interim TMS Solution as Smart SCM TMS application                      Chris, David,   Chris, David, Mike, Sunil,
Stage I.5                                                        is delayed in implementation.                                                  Trainer         Mark
                                                                 Create Gannt Chart describing functionality requirements and                                   Chris, David, Mark, Mike,
                                                                 cost structures to executive steering committee.                               Chris           Harry, John and Warren
Sunteck LTL Technology
SunteckLTL Technology

  • MercuryGate LTL Transportation Management System
    called “SunteckLTL”
  1. SunteckLTL has recently acquired the licensing & operating rights to the
     TMS Technology Application MercuryGate for managing LTL shipment
     volumes.
  2. SunteckLTL’s rating tools, transit calculators, and order execution
     programs to manage high volume LTL shipments.
  3. SunteckLTL will also allow customers to have access through a
     “customized” portal that will allow each client to enter orders directly
     into our system.
  4. The system will create orders, book capacity, track & trace through to
     delivery, and execute audit & payment functionality.
Sunteck LTL


  •   We have extremely competitive LTL rates with National, Super-Regional, Regional
      and Local LTL carriers. For a rate quote or proposal how we can tailor an LTL
      program just for you, please visit www.sunteckltl.com and advise your shipping
      requirements. A Sunteck representative will respond within 24 hours.
Sunteck LTL

  •   LTL shipments typically weigh between 151 and 20,000 lbs.
      SunteckLTL manages manufacturers and shippers freight volumes and
      our operations team will coordinate pickups and deliveries, coordinate
      track and trace functionality “real-time” with our LTL carrier partners
      from our customer’s plants, freight yards, and warehouses locally,
      regionally, and nationally. We consolidate and distribute freight into
      trailers to delivering terminals or to hub terminals where the freight will
      be further sorted pool consilidation and distribution for deeper savings
      to our customers.

  •   We recognize our customers' expanding and continuously changing
      need for cost-effective, consistent LTL services. Sunteck is pleased to
      announce that Sunteck LTL has been created as a complete, full
      service LTL division providing competitive rates and exemplary
      customer service.

  •   Our services cover the spectrum of shipping needs for virtually any
      distance, destination, special delivery requirements or handling. Our
      customers rely on our premium quality service with every single
      shipment.
Sunteck LTL


  • National coverage of all 50 United States including Alaska and
    Hawaii
        Dry, Refrigerated or Frozen Freight
        International coverage for thousands of shipping destinations throughout the
        world


  • Our foundation for unparalleled LTL service:
        Friendly, highly skilled professionals
        Extensive coverage
        Long-term relationships with the nation's largest LTL fleets
        Cutting-edge technology
        Very low claims ratio
Key Account Contacts

                 Sunteck Transport Group
                   11437 Central Parkway, Suite 102
                        Jacksonville, FL. 32224
                      Toll Free# 1-888-301-7720

                         Sunteck Corporate
                              Chris Castellaw
                          Sunteck Transport Group
                           Jacksonville, FL 32224
                         (888) 301-7720, ext. 8812
                  chris.castellaw@suntecktransport.com


                           Maybelline Camacho
                   TMS Training / Implementation Mgr.
                         Sunteck Transport Group
                          Jacksonville, FL. 32224
                         (888) 301-7720 ext. 8808
                Maybelline.camacho@suntecktransport.com

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Sunteck Ltl Master Capabilities Presentation Pdf

  • 1.
  • 2. Sunteck Agenda • Sunteck Transport Group – Our Services Our mission, vision, & future, Corporate and Agent Mgmt. Teams • The Sunteck Model Sunteck’s Services, Accomplishments, Freight Under Management, Revenue Growth, Modal Offerings, & Milestones • SunteckLTL Operations - Strategic and Tactical Strategy • SunteckLTL Technology • Benefits to Brand Energy for Partnering with Sunteck Transport Group • Key Contacts
  • 4. Our Mission, Vision, Future Our Mission Sunteck's mission is to provide the highest quality of customer service and care delivered with unparalleled professionalism and company spirit. Sunteck strives to continuously leverage technology with industry best practices to create a better business model for agents, customers and employees. Our Vision Sunteck places special emphasis on the need for dynamic and responsible innovation that generates lasting growth and improvement in business partnerships. The key missions of management, at all levels, include developing and encouraging creativity and originality in all its aspects of our business. Ideas that support or direct Sunteck’s strategy receive the resources for implementation. Our Future Sunteck’s future success depends on our ability to respond to the continuous evolution of product movement patterns and models, advances in technology, and strong partnerships. Our customers’ transportation management teams are challenged each day to answer increased demands and manage unique variables. We work closely with our customers to develop supply-chain and transportation management processes that are faster, more efficient and highly cost-effective.
  • 5. Our Corporate Management Team • Harry Wachtel • Chris Castellaw President & CEO Vice President LTL Operations & Sales With Sunteck since 1997 Response for developing/executing • Bill Wunderlich Sunteck’s LTL offering CFO With Sunteck since 2009 (19 years With Sunteck since 2000 transportation experience) • Mike Williams • Warren Cohen COO Vice President Distribution & Logistics With Sunteck since 2007 (8 years Response for developing Sunteck’s brokerage industry experience) 3PL operations • Mark Weiss With Sunteck since 2008 (12 years transportation & logistics experience) Executive Vice President • John Cordle Responsible for agent service and network operations General Manager, Business Services With Sunteck since 1997 Responsible for back office, including shipper billing, carrier payables, • David Less credit, collections, claims Vice President and CIO Joined Sunteck in 2008 (10 years Joined Sunteck in 2008 (22 years IT supply chain, purchasing and logistics experience) planning experience)
  • 7. What Sunteck Provides: • Shippers with a balanced portfolio of • Connectivity across the U.S. and Canada transportation and logistics services by a network of ( 54 ) agents and Full Truckload independent branch offices Dry van • Philosophy of customer service Refrigerated excellence shared by all business partners Flatbed • Ability to continuously react to changing Less than Truckload market conditions and evolving Intermodal customer needs through its brokerage Freight Forwarding operations Heavy Haul Services • Fully staffed carrier relations Expedited department, contracts with a full complement of diversified carriers Government • Technology to achieve optimization, Third Party Logistics integration and visibility through the Distribution & Logistics – Last Mile, supply chain; our offices focus on a Pool Distribution and White Glove diverse range of market sectors Service • Full Compliment of “Turn-Key” Solutions • Brokerage and carrier authority and in Supply Chain Management executing operations all functions from “Cradle to Grave”
  • 8. Sunteck Agency / Operations Network
  • 9. Back Office Capabilities for our Agent Network • Carrier freight invoice audit • Credit analysis • Customer billing • Carrier database • Carrier payments • Cargo claims and safety • Commission statements • Collections • Marketing • Technology and systems
  • 10. Sunteck Statistics and Accomplishments: • Financially secure business partner Parent revenues up 31% 2007 vs. 2006 and 49% 2008 vs. 2007 Wholly owned subsidiary of Auto Info, Inc. Publicly traded (OTC BB: AUTO.OB) Divisions: Sunteck Transport Group and Eleets Logistics • Member EPA SmartWay Partnership; certified with highest score possible • Performance-Certified by Transportation Intermediaries Association • Top 15 brokerage firm (Transport Topics) • Top 70 3PL (Food Logistics) • Top 150 Florida Public Company (Florida Trend)
  • 11. Freight Under Management & Authority Info Sunteck Transport Group Year Founded -- AutoInfo, Inc. 1976 2008 Revenue $180 million Company Type Corporation -- Public State of Incorporation Delaware Corporate Offices Boca Raton, Florida D-U-N-S Number -- AutoInfo, Inc. 09-889-6756 Surety Trust Fund California Factors & Finance; Account 12545 Sunteck Transport Co., Inc. Federal Tax Identification Number 65-0788578 Broker Authority MC-329363 SCAC Code SNKS NAICS 488510 -- Freight Transportation Arrangement Insurance The Campbell Group of Florida Sunteck Transport Carriers, Inc. Federal Tax Identification Number 45-0484554 Contract Carrier Authority MC-438912 SCAC Code STKT NAICS 484120 -- General Freight Trucking, Long Distance Insurance Greene-Hazel & Associates DOT Number 1067244
  • 12. Sunteck’s Growth • Organization where entrepreneurship is the cornerstone to conducting business • Financially secure business partner Sunteck revenues up 66% over past three years Wholly owned subsidiary of Auto Info, Inc. Publicly traded (OTC BB: AUTO.OB) Revenue (000) -- 2000 thru 2009 $200,000 $180,000 $160,000 $140,000 $120,000 $100,000 $80,000 $60,000 $40,000 $20,000 $0 2000 2001 2002 2003 2004 2005 2006 2007 2008 2009
  • 13. Milestones – Last Three Years Jan-07 COO appointed; revenues more than double in the next two years Oct-07 Company Store model launched; comprises 25% of revenue by end of 2008 Jan-08 AutoInfo reports record revenue for 2007: $110 million; up 31% Jan-08 3PL Distribution & Logistics division launched; gains traction with new customers Mar-08 New CIO appointed; technology initiatives move to forefront of strategic planning May-08 Director Marketing/Communications appointed; first marketing plan developed/enacted Jun-08 Florida Trend names AutoInfo Top Florida Public Company; second year in a row Jun-08 Sunteck receives EPA Smartway designation; qualifies Sunteck for more freight opportunities Aug-08 Traffic World names Sunteck Top 15 brokerage firm; first time inside the largest 20 Sep-08 Sunteck hires general manager for back office; cost savings are seen by year-end Jan-09 AutoInfo reports record revenue for 2008: $180 million; up 49% Feb-09 Credit/Collections split with separate managers; provides greater control over lost receivables AutoInfo arranges $30 million credit facility with Regions Bank; solidifies short-term capital Mar-09 requirements May-09 Highly visible senior vice president appointed for sales and recruiting efforts Nov-09 Sunteck hires VP LTL operations & sales to develop comprehensive LTL service offering
  • 14. SunteckLTL Operations - Strategic & Tactical Strategy
  • 15. To help protect your privacy, PowerPoint prevented this external picture from being automatically downloaded. To download and display this picture, click Options in the Message Bar, and then click Enable external content. Sunteck Operations - Services • Operations & Execution Compliment of Services (24) Hour (7) Days per Week Availability & Supporting Staff - Immediate Response…No Voice Mail Issues Resolution Experts – Well Versed by Adapting to “Last Minute Shipping Needs” and procuring equipment when Shippers, Manufacturers, Forwarders, & Suppliers are in a ‘pinch” and need help. Expedited Services for situational “inventory” demands that call for immediate execution on “Just in Time” delivery needs. Weather / Seasonal Fluctuations are common to our day-to-day operations. We pride ourselves on executing delivery needs when Nature’s disasters occur OR when economic peaks and valleys with seasonal changes happen…we can work through any situation.
  • 16. Sunteck Operations - Services • Operations & Execution Compliment of Services ( Cont.) FEMA Certified for all Government Regulated Relief Efforts Carrier Management Services – We can tap into over 17,000 DOT certified & diversified carrier companies to co-ordinate – Full Truckload, LTL, Intermodal, Heavy-Haul Services, Expedited, Inland Drayage, Small Package & Import / Export Container Services Vendor Compliance Services - ALL Sunteck Carrier’s ( Domestic and International ) are approved by a strick “Vendor Compliance” department that checks for: DOT Certifications/Licenses, Current Insurance Certificates, Safety Ratings, & “Clean” equipment before we arrange for transportation of our customer’s freight. Single / Team Service Partnerships across the US and Canada when your freight must “require” the necessary support for Capacity Availability on a moment’s notice.
  • 17. Sunteck Operations - Services • Operations & Execution Compliment of Services ( Cont.) Bid Negotiation and RFP Services that will allow our office to service the “Best in Class” carriers at the most competitive rate to our customer. Full Truckload, Heavy Haul, and Expedite Analysis Services – We can analyze market trends via lane densities, state to state matrix evaluations or zip to zip market locations to review strategic analysis for most competitive pricing scenario. Spot Quote Services – for purchasing departments and traffic management offices that need real-time rate quotes for immediate transportation pricing. Long-Term Contract Services – for transportation needs that require our carriers/providers to secure pricing on a long-term basis with a shipping contract that describes Sunteck’s full compliment of services and accountability.
  • 18. Sunteck Operations – Contract Management • Streamlining TL & LTL Contracts / Client Specific Programs 1. Sunteck’s TL & LTL Contracts are standardized and streamlined for ALL carrier pricing and client specific rates for our core carrier network. 2. Insurance and Claim revisions have been created for a more “user-friendly” contract that will create a more competitive pricing edge than our competitors. 3. Pricing developed for “one” specific rate base, ( Czar lite ). As LTL carriers are brought on board, and pricing terms are negotiatied, our rates can be compared by discount ranges off a common tariff, and “not” mulitple tariffs from multiple carriers adding unnecessary confusion. 4. Customer’s benefit from a shipment volume and gross revenue leverage with Sunteck’s freight under management. Customer’s negotiated rates “direct” with our same TL & LTL carriers are “higher” than the negotiated rates Sunteck provides to our client base. We are more highly competitive to gain more attractive rates saving our customers large margin dollars of their transportation costs.
  • 19. Sunteck Operations – Sourcing RFP’s / RFQ’s • TL & LTL Analysis, RFP / Sourcing Events / TMS Training 1. Support Functions for our Customers by managing analysis and cost reduction programs to evaluate transportation spend. 2. We will manage sourcing events and gain sharing efforts for manufacturing and shipper customers in an effort to control inventory costs and manage sound programs for both LTL and TL suppliers. 3. RFP / RFI initiatives that will enable us to gain greater momentum with our core TL & LTL carriers to build business relationships quickly and effectively. 4. Project Management and Implementation operations teams to coordinate large volume opportunities with Fortune 100 – 500 accounts.
  • 20. Sunteck Operations – Carrier Metrics • Core LTL Carrier Development, KPI’s, and Reporting Metrics • Carrier Profiling – Contact Information • Shipment Metrics – Number of loads, miles, Total weight, stops, etc. • Key Performance Indicators – On Time Delivery %, Claims Ratio % to Revenue, Missed Pick Ups, Billing Accuracy, Accidents per million, etc. • Claims Detailing – New Claims, Claims Paid, Open Claims • Carrier Cost Breakdown – Carrier Monthly Costs, base rates, Avg. Costs Per load, Cost of Damage Goods, etc. • SLA – Service Level Agreements to be instituted within our contract management process for all core LTL carriers.
  • 21. Sunteck Operations – ScoreCarding Diagram Sunteck Transport Group
  • 22. Sunteck Operations - Project Management • Project Management Schedule, Time-Line Adherance, & LTL Pursuit Team 1. Disciplined program structure that will create action items, accountability teams, deadline management, visibility to project exposure, and formatted process to project completion for new customer implementations, TMS integrations strategies for both operations and accounting, training development, etc. 2. Implementation/Project Mgmt./and TMS Training to conduct and streamline all projects and conduct meeting notices, meeting updates for all mid-level management teams. 3. Current Team Developed for LTL Pursuit Team initiation and creation is: David Less – CIO, Mark Weiss – Exec. VP, John Cordle – GM, Warren Cohen – VP of Dist. / Log., and Joan Schnell – HR Mgr.
  • 23. Sunteck Operations – Project Management Diagram Sunteck LTL Implementation TimeLine and Strategy Development Key Area: IT and Systems Development Stages Sub Groups Date Start Date Complete Days Description Completed Task Owner Group Members Assigned Sunil to develop interface technology for SmartSCM to SMC3 Stage I. Dec. 1st Dec. 31st 30 to build interface and complete testing. Sunil Chris, Mark, David Sunil and Smart SCM to complete and sign SMC3 Re-seller Dec. 31 Jan. 15th 15 agreement to engage customers to use developed TMS Sunil Chris, Mark, David Begin Contract Engagement with SMC3 for Software Tools and Jan. 18th Jan. 22nd 5 User Licensing Agreements for Sunteck. Chris, David Chris, David, Mike Finalize Budget Ammendment for Mike Williams and LTL Jan. 7th Jan. 8th 2 Pursuit Team for Review Chris, David Chris, David, Mike Assign Functional LTL Team to create assignment based tasks Chris, David, Chris, David, Mike, Sunil, for execution and use of Smart SCM for testing of operational Sunil Mark Upload of Rates for use of Rateware XL and Carrier Connect to Chris, David, Mike, Sunil, begin test rate engine and transit data Chris, David Mark Upload of Contracts Carrier Tariffs for FSC and Accessorials for Chris, David, Mike, Sunil, testing Chris, David Mark Begin Creation of Operations Training Manual for a "How to" Chris, David, Chris, David, Mike, Sunil, guide for the functional LTL areas of the system. Trainer Mark Develop interim TMS Solution as Smart SCM TMS application Chris, David, Chris, David, Mike, Sunil, Stage I.5 is delayed in implementation. Trainer Mark Create Gannt Chart describing functionality requirements and Chris, David, Mark, Mike, cost structures to executive steering committee. Chris Harry, John and Warren
  • 25. SunteckLTL Technology • MercuryGate LTL Transportation Management System called “SunteckLTL” 1. SunteckLTL has recently acquired the licensing & operating rights to the TMS Technology Application MercuryGate for managing LTL shipment volumes. 2. SunteckLTL’s rating tools, transit calculators, and order execution programs to manage high volume LTL shipments. 3. SunteckLTL will also allow customers to have access through a “customized” portal that will allow each client to enter orders directly into our system. 4. The system will create orders, book capacity, track & trace through to delivery, and execute audit & payment functionality.
  • 26. Sunteck LTL • We have extremely competitive LTL rates with National, Super-Regional, Regional and Local LTL carriers. For a rate quote or proposal how we can tailor an LTL program just for you, please visit www.sunteckltl.com and advise your shipping requirements. A Sunteck representative will respond within 24 hours.
  • 27. Sunteck LTL • LTL shipments typically weigh between 151 and 20,000 lbs. SunteckLTL manages manufacturers and shippers freight volumes and our operations team will coordinate pickups and deliveries, coordinate track and trace functionality “real-time” with our LTL carrier partners from our customer’s plants, freight yards, and warehouses locally, regionally, and nationally. We consolidate and distribute freight into trailers to delivering terminals or to hub terminals where the freight will be further sorted pool consilidation and distribution for deeper savings to our customers. • We recognize our customers' expanding and continuously changing need for cost-effective, consistent LTL services. Sunteck is pleased to announce that Sunteck LTL has been created as a complete, full service LTL division providing competitive rates and exemplary customer service. • Our services cover the spectrum of shipping needs for virtually any distance, destination, special delivery requirements or handling. Our customers rely on our premium quality service with every single shipment.
  • 28. Sunteck LTL • National coverage of all 50 United States including Alaska and Hawaii Dry, Refrigerated or Frozen Freight International coverage for thousands of shipping destinations throughout the world • Our foundation for unparalleled LTL service: Friendly, highly skilled professionals Extensive coverage Long-term relationships with the nation's largest LTL fleets Cutting-edge technology Very low claims ratio
  • 29. Key Account Contacts Sunteck Transport Group 11437 Central Parkway, Suite 102 Jacksonville, FL. 32224 Toll Free# 1-888-301-7720 Sunteck Corporate Chris Castellaw Sunteck Transport Group Jacksonville, FL 32224 (888) 301-7720, ext. 8812 chris.castellaw@suntecktransport.com Maybelline Camacho TMS Training / Implementation Mgr. Sunteck Transport Group Jacksonville, FL. 32224 (888) 301-7720 ext. 8808 Maybelline.camacho@suntecktransport.com