Brown, Christopher C. “Reference without Books: Using Encore to Survive in an [almost] Bookless Reference Environment.” Presentation given at the Innovative Users Group 2012, 17 April 2012, Chicago, IL.

1. Reference without Books: Using Encore to
Survive in an [almost] Bookless Reference
Environment

2. Background of Penrose Library
December 2012
March 2011
July 2011
Reference Books in Off-Site Storage
All Library Materials in Off-Site Storage

3. Library Renovation at Half-Way Point

4. [almost] no Reference Books

5. Print Reference Footprint
Print Reference Footprint, 2012
Print Reference Footprint, 2002

6. How a Reference Librarian Thinks
General Library Collection
Reference Collection (collection
within a collection)
Ready Reference Collection
(collection within a collection within a
collection)

7. E-Reference Acquisitions

8. Discovery Linkages at the University
of Denver, Penrose Library

9. MARC Records Necessary for all E-
Reference Works

10. Scoping of Records
Music Library
DVDs / Videos
Journals / Serials
Reference Internet
E-Reference
Penrose Library Law Library

11. Encore strong with known-item searches
Keyword searches are aided by facets

12. Paradigm Shift – How to Find Reference Works
When they are all Online
Print Reference World E-Reference World
Classification System
Proximity to Other Titles Use Scoping
Locate by Color

13. Search Example #1
Where’s that book on crime statistics?
When we had print: It the blue book in the Ready Reference shelves
Online environment: Encore keyword search – crime statistics
Click the E-Reference facet

14. Search Example #2
Where can I find the resource that
evaluates test resources?

15. How we did our Taxonomies
(location hierarchies)
Bib Level Codes Item Level Codes
pr Reference prref Reference Stacks
pre E-Reference prein E-Reference
in Internet inter Internet
http://csdirect.iii.com/documentation/hierarchlocs.shtml

16. Not well used, but essential to
Happy Reference Librarians
1Q 2011 – 520 searches for E-Reference out of 9,513 (0.5%)
2Q 2011 – 808 searches for E-Reference out of 6,767 (12%)
3Q 2011 – 154 searches for E-Reference out of 2,345 (6.6%)
4Q 2011 – 118 searches for E-Reference out of 2,814 (4.2%)
1Q 2012 – 260 searches for E-Reference out of 3,557 (0.7%)
Data from Google Analytics

17. Questions?

18. Thank You!