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Payment Systems
Business Model & The Way Forward

                  by Mehmet Sezgin




                                     1
Garanti Payment Systems




                                on

   Focus                  War
                                 Cash




                                        2
Garanti Payment Systems



       Issuing
                          Customer
                           Touch

 Business                             Innovation
  Model
                           Customer
                            Needs
     Acquiring




                                               3
GPS with numbers
                              2000        2012
                                                      Growth
                             (Then)      (Now)
  # of credit cards          669.791   9.2 Million   14 Times
  # of Debit Cards           625.649   7.0 Million   11 Times
  # of POS terminals         25.147     525.000      21 Times
  Volume (Bln TL)              0,4         62        155 Times
  Market Share                 7%         19%        2.7 Times
  PCE penetration - Turkey     7%         34%        4.7 Times


  PCE penetration
  Spain                                   15%
  Mexico                                  8%
  US                                      46%
                                                                 4
Innovation
                 Milestones
 Bonus
  as                                Group
Loyalty                             Buying

                                Youth
    E-commerce                    &
                              Unbanked


           Contactless    Mobile

                                             5
Bonus; a loyalty platform




Value to the merchant by


• Visit frequency
• Total spending
• Frequency + spending      160Mio E-Mails in 2011
• Cross-sell campaigns
• Product based campaigns
                                  268Mio SMS in 2011
• E-purse
                                                       6
Loyalty in e-commerce at GPS


                                  First virtual POS in TR

                                  Fully integrated with bonus points
                                  and installments




Now 12% of total acquiring volume is
e-commerce

8BlnTL vol in 2012; 30% share in Turkey



                                                                       7
Contactless solution

                                  Small ticket
                                  Replacement of coins



                                       Transportation;
                                       8 cities, 300 bus lines




                                       Total ticketing application
 1st in EU

   1st EMV Contactless globally

                                  First M/Chip Advance globally
                                  for ticketing


                                                                     8
Mobile Payments; NFC

  First integrated SIM+NFC solution in the world in 2010




 In-house Development
• OTA (Over The Air)
• TSM (Trusted Service Manager )




All types of cards & services




                                                           9
Youth & Unbanked: Prepaid




                         Available
                Co-
                             at
              branded
                          Turkcell
              Prepaid      Stores


                           Auto-
                P2P
                          enabled
              Payments
                         SIM Menu
                                     Financial Services
                                     •    Card information
                                     •    Money transfer
                                     •    GSM air time (TL)
                                     •    Properties




                                                              10
Group Buying with ‘POS touch’!
                    Bonubon




                  E-couponing at   For women and
  Just launched
                       POS         new generation
                                                    11
Success Formula


                                           against

                                    War
                                               Cash



Business   Org.    People &   Technology
 Model     Model    Culture     Platform    Innovation


                                                      12

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Payment Systems Business Model & The Way Forward

  • 1. Payment Systems Business Model & The Way Forward by Mehmet Sezgin 1
  • 2. Garanti Payment Systems on Focus War Cash 2
  • 3. Garanti Payment Systems Issuing Customer Touch Business Innovation Model Customer Needs Acquiring 3
  • 4. GPS with numbers 2000 2012 Growth (Then) (Now) # of credit cards 669.791 9.2 Million 14 Times # of Debit Cards 625.649 7.0 Million 11 Times # of POS terminals 25.147 525.000 21 Times Volume (Bln TL) 0,4 62 155 Times Market Share 7% 19% 2.7 Times PCE penetration - Turkey 7% 34% 4.7 Times PCE penetration Spain 15% Mexico 8% US 46% 4
  • 5. Innovation Milestones Bonus as Group Loyalty Buying Youth E-commerce & Unbanked Contactless Mobile 5
  • 6. Bonus; a loyalty platform Value to the merchant by • Visit frequency • Total spending • Frequency + spending 160Mio E-Mails in 2011 • Cross-sell campaigns • Product based campaigns 268Mio SMS in 2011 • E-purse 6
  • 7. Loyalty in e-commerce at GPS First virtual POS in TR Fully integrated with bonus points and installments Now 12% of total acquiring volume is e-commerce 8BlnTL vol in 2012; 30% share in Turkey 7
  • 8. Contactless solution Small ticket Replacement of coins Transportation; 8 cities, 300 bus lines Total ticketing application 1st in EU 1st EMV Contactless globally First M/Chip Advance globally for ticketing 8
  • 9. Mobile Payments; NFC First integrated SIM+NFC solution in the world in 2010 In-house Development • OTA (Over The Air) • TSM (Trusted Service Manager ) All types of cards & services 9
  • 10. Youth & Unbanked: Prepaid Available Co- at branded Turkcell Prepaid Stores Auto- P2P enabled Payments SIM Menu Financial Services • Card information • Money transfer • GSM air time (TL) • Properties 10
  • 11. Group Buying with ‘POS touch’! Bonubon E-couponing at For women and Just launched POS new generation 11
  • 12. Success Formula against War Cash Business Org. People & Technology Model Model Culture Platform Innovation 12

Notas do Editor

  1. ”War against cash” vusgusundan sonra “CREATE NEW CATEGORIES OWN AND DOMINATE THEM”