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INVESTIGATING BLOGS &
FACEBOOK IN ACADEME
RESEARCH APPROACHES & CONSIDERATIONS



      CAROLYN.HANK@MCGILL.CA
        Assistant Professor ▪ School of Information Studies

               DALHOUSIE UNIVERSITY ▪ 11 OCTOBER 2012 ▪ HALIFAX, NS
part
one
TEACHING
IN THE AGE OF FACEBOOK
AND OTHER SOCIAL MEDIA:
LIS FACULTY AND STUDENTS’ FRIENDING
AND POKING IN THE SOCIAL SPHERE



                             facebook
WHO
WHY
HOW
      2012 ALISE Research
       Grant Competition
Carolyn Hank
       PI (McGill)



Cassidy Sugimoto
       Co-PI (IUB)



  Jeff Pomerantz
     Co-PI (UNC)
Carolyn Hank
       PI (McGill)



Cassidy Sugimoto
       Co-PI (IUB)



  Jeff Pomerantz
     Co-PI (UNC)
Carolyn Hank
       PI (McGill)



Cassidy Sugimoto
       Co-PI (IUB)


                           Fred
  Jeff Pomerantz     Stutzman,
     Co-PI (UNC)        Advisor
                          (UNC)
SOCIAL NETWORK SITES



                                         59%
                                     OF ADULT INTERNET
                                     USERS USE 1+ SNSs
                                     BASED ON 79% OF AMERICANS WHO
                                     REPORT USING THE INTERNET (N=2,255)



Data Source: Hampton et al. (2011)
Image Source: Donovan (2010)
SNS USERS ON FACEBOOK




                   92           %




Source: Hampton et al. (2011)
FACULTY USE OF FACEBOOK




                   57         %


         VISITED FACEBOOK IN
       THE PAST MONTH (N=1,920)

Source: Moran et al. (2011)
FACULTY USE OF FACEBOOK




                     43       %


        POSTED TO FACEBOOK IN
       THE SAME PERIOD (N=1,920)

Source: Moran et al. (2011)
FRIENDS

 HIGH SCHOOL
 EXTENDED FAMILY
 CO-WORKERS
 COLLEGE FRIENDS
 IMMEDIATE FAMILY
 PEOPLE FROM VOLUNTEER GROUPS
 NEIGHBORS

 229 FACEBOOK FRIENDS REPORTED, FOR AVERAGE FACEBOOK USER IN SAMPLE


Source: Hampton et al. (2011)
FACULTY &
                   STUDENT …
                   “FRIENDS”
229 FACEBOOK FRIENDSknown about howFACEBOOK USER IN SAMPLE
           Little is REPORTED, FOR AVERAGE students and
         faculty interact informally on Facebook
DUAL RELATIONSHIPS

       TEACHER
        MENTOR
    SUPERVISOR    “… a professional tries
                  to simultaneously fill
     EMPLOYER     two or more different
 COLLABORATOR     roles.” Rupert & Holmes, 1997, p. 661
    COLLEAGUE
         FRIEND
CONTEXT COLLAPSE
       TEACHER
        MENTOR
    SUPERVISOR
                   BLURRED BOUNDARIES
     EMPLOYER      BETWEEN OUR
 COLLABORATOR      PERSONAL AND
    COLLEAGUE      PROFESSIONAL LIVES …
         FRIEND    AMONG A VARIETY OF
       RELATIVE    CHANNELS

       PARTNER
            ETC.
GUIDANCE ON DUAL RELATIONSHIPS


  HONOR
 CODES/
CODES OF
CONDUCT


                       SNS
                       POLICIES
                       Metzger et al. (2010)
Describe LIS faculty and
students’ informal
interactions via
Facebook




        research objectives
Inform social network
and communication
policy decision-making
at LIS programs




        research objectives
Inform future
approaches for other
academic units,
regardless of discipline,
to investigate
connections between
pedagogy and social
network sites, including
Facebook


         research objectives
HOW?
Develop and pilot test an
approach to studying …
… LIS faculty, students’ and
administrators’ perceptions,
experiences, practices, and
     decision-making for
managing communications
with one another, if at all, via
         Facebook;
… their expectations for
  such communications,
including issues related to
  disclosure and privacy;
… and the impact of
classroom and institutional
  policies, if any, on such
        interactions.
RESEARCH DESIGN


   MCGILL
       IUB   SETTINGS
      UNC
RESEARCH DESIGN

 FOCUS              1:1           POLICY            WEB-BASED
  FOCUS
GROUPS          INTERVIEWS
                 INTERVIEWS      ANALYSIS            SURVEYS
  GROUPS


FACULTY         ASSOC. DEANS/ SYLLABI               Q1: FACULTY
STUDENTS        DIRECTOR        SOCIAL MEDIA        Q2: STUDENTS
-UG                             INST’L POLICIES
-MLIS                           -SCHOOL
-PhD                            -FACULTY
                                -UNIVERISTY
        SPRING-SUMMER 2012     SUMMER-FALL 2012   FALL-WINTER 2012

EXPLORATORY                  TOOLS                 DESCRIPTIVE
SOURCES                   … so far
Hampton et al. (2011). Social networking sites and our lives. Washington,
  DC: Pew Internet & American Life Project. http://pewinternet.org/
  Reports/2011/Technology-and-social-networks.aspx
Moran, M., Seaman, J., & Tinti-Kane, H. (2011). Teaching, learning, and
  sharing: How today’s higher education faculty use social media.
  Boston, MA: Pearson Learning Solutions. Retrieved from
  http://www.pearsonlearningsolutions.com/educators
  /pearson-social-media-survey-2011-bw.pdf
Rupert, P.A., & Holmes, D.L. (1997). Dual relationships in higher
  education: Professional and institutional guidelines. Journal of Higher
  Education, 68(6), 660-678.
[Image Source] Donovan, K. (2010, January 29). Social media heart
   collage. Retrieved from http://www.flickr.com/photos/
   kdonovan_gaddy/4314365065/
part
          two




four studies from 2006 through today
BLOGS &
PRESERVATION
 General Bloggers
 - CHOEMPRAYONG & SHEBLE (2006-2008)
 - BLOGFOREVER: EU-FUNDED PROJECT (http://blogforever.eu)


 Scholar Bloggers
 - HUMANITIES, SOCIAL SCIENCES, SCIENCES, PROF. & USEFUL ARTS
 -HISTORY, ECONOMICS, LAW, BIOLOGY, CHEMISTRY & PHYSICS
 - BIBLIOBLOGGERS
2006-2008
1    GENERAL BLOGGERS



                                                         QUESTIONNAIRES
                                                                       n=223



                                                      SNOWBALL SAMPLING

Sheble, L., Choemprayong, S., & Hank. C. (2007). Preservation in context: Survey of blogging behaviors.
 In Proceedings of the Third International Digital Curation Conference. Edinburgh: Digital Curation Centre.
2006-2008
1   GENERAL BLOGGERS

Findings                               Future
Blog:Blogger not 1:1        Method
Content dynamic             Responsibility
Bloggers interested in DP   Access scenarios
Save some but not all       Use scenarios
Personal responsibility     Intellectual Property
Capability, though?         Versioning
Access, use and extent?     Process in time



                                    conclusions
2009-2011
2    SCHOLAR BLOGGERS (ACTIVE)
                            BLOG
                                 n=93
                                                          QUESTIONNAIRES
                                                          INTERVIEWS
                        BLOGGER
                              n=153                       BLOG ANALYSIS


                      HISTORY, ECONOMICS, LAW, BIOLOGY, CHEMISTRY & PHYSICS


Hank. C. (2011). Scholars and their blogs: Characteristics, preferences, and perceptions impacting digital
preservation (Doctoral dissertation). ProQuest Dissertations & Theses database (UMI No. 3456270).
2009-2011
2   SCHOLAR BLOGGERS (ACTIVE)

            How do scholars who
            blog perceive their blog
            in relation to their
            cumulative scholarly
            record?


                      research questions
2009-2011
2   SCHOLAR BLOGGERS (ACTIVE)
                How do they perceive
                their blog in relation to
                long-term stewardship?
                Who do they perceive
                as responsible as well
                as capable for blog
                preservation?

                          research questions
2009-2011
2   SCHOLAR BLOGGERS (ACTIVE)

                What blog characteristics
                impact preservation?
                What blogger behaviours
                impact preservation?



                         research questions
2009-2011
2   SCHOLAR BLOGGERS (ACTIVE)
                Multiple instances
                Multiple authors
       ?        Scholar blogger(?)
                Scholarly blog(?)
                Currency
                Timing
                     design considerations
2009-2011
2   SCHOLAR BLOGGERS (ACTIVE)


                           Questionnaires
   BLOGS
                           Interviews
BLOGGERS                   Blog Analysis



                data sources/units of analysis
2009-2011
2   SCHOLAR BLOGGERS (ACTIVE)


      NEEDLE IN A
      HAYSTACK
                population

                        sampling issues
2009-2011
2   SCHOLAR BLOGGERS (ACTIVE)


    CHAMELEON IN
     A HAYSTACK
                population

                        sampling issues
2009-2011
2   SCHOLAR BLOGGERS (ACTIVE)
            Purposive Sampling
       Academic Blog Portal



       644
           <http://www.academicblogs.org>




                                   blogs
    History| Economics | Law | BioChemPhys

                                   sample source
2009-2011
2   SCHOLAR BLOGGERS (ACTIVE)

    HOMOGENEITY

           SAMPLE
                    Blogs & bloggers
           CODING   Nine criteria
           SYSTEM


                          sampling
BLOG ELIGIBILITY
CONTINUED
         PUBLICLY AVAILABLE

        PUBLISHED IN ENGLISH

  KNOWLEDGE OR PERSONAL BLOG

        TIME-STAMPED POSTS

       ACTIVELY PUBLISHED TO

        AT LEAST 1 YEAR OLD

PERSONAL IDENTIFIERS (RE: AUTHORSHIP)
CONTINUED
AUTHORED BY 1 OR MORE SCHOLARS

     SCHOLAR CRITERIA
     a) 1+ descriptor: Ph.D., Dr., Professor, Reader,
     Lecturer, Doctoral Student, or Doctoral
     Candidate
     b) 1+ descriptor (Scholar, Academic, Researcher,
     Research Director, Fellow, Biologist) and
     institutional affiliation
     c) Link to blogger’s CV or the like with 1+
     citation to a journal article
     d) Graduate student and explicit reference to
     area of study or pursuant degree
ASSESSMENT
                           History      Econ        Law       Sciences
       Criterion
                          Freq (%)    Freq (%)    Freq (%)    Freq (%)
Publicly available        168 (90%)   163 (85%)   113 (95%)   126 (88%)
Published in English      159 (84%)   151 (79%)   111 (93%)   123 (85%)
Knowledge or
                          146 (77%)   140 (73%)   93 (78%)    119 (83%)
personal blog
Time-stamped posts        145 (77%)   140 (73%)   93 (78%)    118 (82%)
Actively published to     68 (36%)     83 (43%)   58 (49%)     62 (43%)
At least 1 year old       58 (31%)     66 (34%)   53 (45%)     54 (38%)
Personal identifiers in
                          53 (28%)    59 (31%)    48 (40%)    48 (33%)
regard to authorship
Authored by 1 or more
bloggers meeting          46 (24%)    51 (27%)    47 (40%)    44 (31%)
scholar parameters
ELIGIBLE BLOGS



                           (29%)

   125 Single-Blogs | 63 Co-Blogs

                  sampling frame one
BLOGGER ELIGIBILITY
  CO-BLOGS : POSTED   W/IN 1 MONTH

 CO-BLOGS: MEETS   SCHOLAR CRITERIA
 ALL BLOGS: BLOGGER    CONTACT INFO
ELIGIBLE BLOGGERS




  107 Single Bloggers | 187 Co-Bloggers

                    sampling frame two
2009-2011
2   SCHOLAR BLOGGERS (ACTIVE)
                 Lenhart & Fox (2006)
                 Herring et al. (2005a, b)
                 Morton and Price (1999)
                 Olsen et al. (2009)

    Do not
                 Rainie (2005)
                 White & Winn (2009)
                 Hank et al. (2007)

  reinvent
the wheel
                  instrument design
2009-2011
2   SCHOLAR BLOGGERS (ACTIVE)

      QUESTIONNAIRES
Q1 (single-bloggers): 41 to 58 questions
 Q2 (co-bloggers): 41 to 62 questions

                Qualtrics

                          questionnaires
2009-2011
2   SCHOLAR BLOGGERS (ACTIVE)

           PRE-TESTING
                      us/uk
                    bloggers
                  researchers
                preservationists

                             questionnaires
2009-2011
2    SCHOLAR BLOGGERS (ACTIVE)
    All eligible bloggers invited (N=294)
    Personalized Email
     Salutation | Blog Title | Blog URL | PIN
    Manual
    Invite and 2 reminders
     Timing of invitation email
     Available for 3 weeks
    No inducements
                  questionnaire administration
2009-2011
2    SCHOLAR BLOGGERS (ACTIVE)
       RR 1: QI: 63% | QII: 46% | QI/II: 52%


    Completed sample:
     153 respondents
Outcome rates derived from Internet surveys of specifically named persons
from the American Association for Public Opinion Research (AAPOR, 2009)


                                          completed sample
2009-2011
2   SCHOLAR BLOGGERS (ACTIVE)

    24 semi-structured
    phone interviews
    72 (47%) of QI & QII respondents expressed interest



                                           interviews
2009-2011
2    SCHOLAR BLOGGERS (ACTIVE)

    Concurrent to other data collection
    11 to 14 questions
     Protocol | Debriefing sheet| Pre-testing
    24 phone interviews
     Semi-structured
    15 to 25+ minutes

                                      interviews
2009-2011
2   SCHOLAR BLOGGERS (ACTIVE)

Coded 93 blogs: 61 single/32 co-blogs
    (SR: 49.5%)
                      Authorship Attributes
                      Blog Elements & Features
                      Rights & Disclaimers
57 to 63 Indicators   Authority & Audience
    (ON/OFF BLOG)     Blog Publishing Activity
                      Post Features
                      Archiving


                           blog analysis
2009-2011
2   SCHOLAR BLOGGERS (ACTIVE)

             …tick tock tick tock
          Time in     Single-Blog   Co-Blog Count
          Minutes   Frequency (%)   Frequency (%)
        ≤9              17 (28%)        5 (15%)
        10 to 19        32 (52%)       24 (73%)
        20 to 29        9 (15%)         2 (6%)
         30 to 39        2 (3%)         1 (6%)
        ≥ 40             1 (2%)             -




                                        blog analysis
REMEMBER …
                            History      Econ      Law    Sciences
       Criterion
                           Freq (%)    Freq (%)  Freq (%)  Freq (%)
Publicly available        168 (90%)   163 (85%) 113 (95%) 126 (88%)
Published in English      159 (84%)   151 (79%) 111 (93%) 123 (85%)
Knowledge or
                          146 (77%)   140 (73%)   93 (78%)   119 (83%)
personal blog
Time-stamped posts        145 (77%)   140 (73%)   93 (78%)   118 (82%)
Actively published to     68 (36%)    83 (43%)    58 (49%)   62 (43%)
At least 1 year old       58 (31%)     66 (34%)   53 (45%)    54 (38%)
Personal identifiers in
                          53 (28%)    59 (31%)    48 (40%)   48 (33%)
regard to authorship
Authored by 1 or more
bloggers meeting          46 (24%)    51 (27%)    47 (40%)   44 (31%)
scholar parameters

                            WHAT ABOUT THOSE INACTIVE,
                          BUT PUBLICLY AVAILABLE BLOGS?
2009-2011
2   SCHOLAR BLOGGERS (ACTIVE)


Available but
 not actively
 published to                           %
  in previous
    3 months      left no message behind
        (n=156)    on where they went or
                   if they will be back etc.


                               blog analysis
2011-PRESENT
3    SCHOLAR BLOGGERS (INACTIVE)


                    BLOGX                                 BLOG ANALYSIS
                                                                       n=909
                          N=1779                                  no new posts
                                                                   > 3 months




       HUMANITIES, SOCIAL SCIENCES, SCIENCES, PROF. & USEFUL ARTS


Hank. C., & Lent, A.R. (2012). Dispatches from blog purgatory: Final messages from scholars’ inactive blogs.
#Influence12: Symposium & workshop on measuring influence on social media. Halifax, Nova Scotia
2011-PRESENT
3   SCHOLAR BLOGGERS (INACTIVE)
“SENTIMENT ANALYSIS” BY HAND                   PRELIMINARY!



      556
     ACTIVE BLOGS
                     (61%)          353          (39%)
                                    INACTIVE BLOGS
  currently published               no new posts

                 “farewell” post?


     230NONE
                    (65%)      77      (22%)
                               LAST POST
                                 ONLY
2012-PRESENT
4    BIBLIOBLOGGERS
BLOG
                  X
               BLOG
                                    QUESTIONNAIRES
                                    INTERVIEWS
             BLOGGER                BLOG ANALYSIS
                                    CV ANALYSIS


            OCLC/ALISE Library & Information Science Research Grant Program

                                ACADEMIC LIBRARIANS &
    BIBLIOBLOGGERS?             INFORMATION AND LIBRARY SCIENCE
        not bible …             FACULTY/RESEARCHERS
2009-2011
2   SCHOLAR BLOGGERS (ACTIVE)



     results(?)
                      BIBLIOBLOGGERS
    2012-PRESENT
4   BIBLIOBLOGGERS
SCHOLARSHIP
                                     Public 100%

                                     Allows use and
Scholarly                            exchange 94%
  record
    80%
                                     Subject to
                                     critical
                                     review 68%




                               66% agree with
                               all three criteria
                                       Association of Research
                                                Libraries (1986)
2                                     Braxton, J.M., Luckey, W.,
            SCHOLAR BLOGGERS                & Helland, P. (2002)
SCHOLARLY LIFE
           PROMOTION
      GREATER VISIBILITY
      WORK ENJOYMENT
     TEACHING QUALITY
      SHARING PRE-PUBS                                 IMPROVED
     WRITING EFFICIENCY                                NEITHER
       WRITING QUALITY                                 IMPAIRED
      RESEARCH QUALITY
  RESEARCH CREATIVITY
RESEARCH PRODUCTIVITY

                           0%   20% 40% 60% 80% 100%


 2
                 SCHOLAR BLOGGERS
INVITATIONS
    … impact & reward




                                           %
                            … to present



2
             SCHOLAR BLOGGERS
INVITATIONS
    … impact & reward




                                             %
                          … to collaborate



2
             SCHOLAR BLOGGERS
INVITATIONS
    … impact & reward




                                             %
                                … to serve



2
             SCHOLAR BLOGGERS
INVITATIONS
    … impact & reward




                                           %
                            … to publish



2
             SCHOLAR BLOGGERS
PRESERVATION



                                     %
           preservation for public access
           & use into the indefinite future

2
    SCHOLAR BLOGGERS
PRESERVATION
    Personal access/use      16%
       Short-term future
      Public access/use      19%
       Short-term future
    Personal access/use            76%
        Indefinite future
      Public access/use            80%
        Indefinite future

                            0%           100%



2
           SCHOLAR BLOGGERS
100%

90%

80%

70%                                   Blogger
                                      Co-Author(s)
60%
                                      Provider/Host/Network
50%                                   Search Engine
                                      Public Trust
40%

30%

20%
       RESPONSIBILITY   CAPABILITY



2                                    preservation
            SCHOLAR BLOGGERS
100%
90%
80%                                     Blogger
                                        Co-Author(s)
70%
                                        Provider/Host/Network
60%                                     Search Engine
50%                                     Public Trust
40%                                     Nat'l Library
                                        Nat'l Archive
30%
                                        Inst'l Library
20%
                                        Inst'l Archive
10%                                     Inst'l IT Dept
    0%
         RESPONSIBILITY   CAPABILITY


2                                      preservation
              SCHOLAR BLOGGERS
Better things to do




2
    SCHOLAR BLOGGERS
PRESERVATION PRIORITY
    Journal articles
    Books
                                            Blogs
    Peer-Reviewed Pubs                                               Blogs
    Published Papers
                                      Journal articles
                                                                      Filter
                                          Dissertations
    Teaching materials
                                           & Theses
                                                                      Blogs
    Pedagogical Research & Tools                                       Class
                                        Self-Publications              Blogs
    Traditional Publications
                                         Lab Notebooks                 Select
    Scientific & Scholarly Research
                                          Monographs               Blog Posts
    Works-in-progress
                                                                      Email
                                      Informal Publications
    Law review articles                                           Personnel
    Book Reviews                            Books             Communications




       HIGHER                                                      LOWER


2
                    SCHOLAR BLOGGERS
Better things to do
    Personal responsibility




2
      SCHOLAR BLOGGERS
SAVING
  Subscription
      services
   Export tools
         Personal
        back-ups
Document/text files
     Via syndication
            services                                 %
                       Purposefully save entire blog via an
                       archiving service or independently

 2
                SCHOLAR BLOGGERS
SAVING

     Export tools
         Personal
        back-ups
Document/text files
      Via syndication
             services                         %
                           Purposefully save some
                              blog components

 2
                 SCHOLAR BLOGGERS
Better things to do
     Personal responsibility
    Personal communications




2
       SCHOLAR BLOGGERS
DISCLAIMERS
    THOUGH 80% FEEL BLOG IS PART OF THEIR SCHOLARLY RECORD …



           Own
         opinion
           Not
    responsible
         Advice                                       %
                          have an explicit or implicit
                          disclaimer-style statement

                   BLOG
2
Better things to do
     Personal responsibility
    Personal communications
        Bad experience


2
       SCHOLAR BLOGGERS
more … SOURCES
Association of Research Libraries. (1986). The changing system of scholarly
   communication. Washington, DC: Author.
Braxton, J.M., Luckey, W., & Helland, P. (2002). Institutionalizing a broader view of
   scholarship through Boyer’s four domains: ASHE-ERIC higher education report.
   San Francisco, CA: Jossey-Bass.
Hank. C. (2011). Scholars and their blogs: Characteristics, preferences, and
   perceptions impacting digital preservation (Doctoral dissertation). ProQuest
   Dissertations & Theses database (UMI No. 3456270).
Hank, C., Sheble, L., & Choemprayong, S. (2007). Informing blog appraisal through
   bloggers’ perspectives on selection and preservation. Paper presented at the
   Conference on Appraisal in the Digital World, Rome, Italy.
Hank. C., & Lent, A.R. (2012). Dispatches from blog purgatory: Final messages from
   scholars’ inactive blogs. #Influence12: Symposium & workshop on measuring
   influence on social media. Halifax, Nova Scotia.
Herring, S.C., Kouper, I., Paolillo, J.C., Scheidt, L.A., Tyworth, M., Welsch, P., Wright,
   E., & Yu, N. (2005). Conversations in the blogosphere: An analysis “from the
   bottom up.” In Proceedings of the 38th Hawaii International Conference on
   System Science. Los Alamitos, CA: IEEE Press.
more … SOURCES
Herring, S.C., Scheidt, L.A., Wright, E., & Bonus, S. (2005). Weblogs as a bridging
   genre. Information Technology & People, 18(2), 142-171. doi:
   10.1108/09593840510601513.
Lenhart, A., & Fox, S. (2006). Bloggers: A portrait of the Internet’s new story tellers.
   Washington, DC: Pew Internet & American Life Project. Retrieved from
   http://www.pewinternet.org/Reports/2006/Bloggers.aspx.
Morton, H.C., & Price, A.J. (1989). The ACLS survey of scholars: Final report of views
   on publications, computers, and libraries. Washington DC: Office of Scholarly
   Communication and Technology, American Council of Learned Societies.
Olsen, D., Berlin, E., Olsen, E., McLean, J., & Sussman, M. (2009). State of the
   blogosphere: 2009. Technorati. Retrieved from http://technorati.com/
   blogging/feature/state-of-the-blogosphere-2009/.
Rainie, L. (2005). The state of blogging. Washington, DC: Pew Internet & American
   Life Project. Retrieved from http://www.pewinternet.org/Reports/2005/The-
   State-of-Blogging.aspx.
Sheble, L., Choemprayong, S., & Hank. C. (2007). Preservation in context: Survey
   of blogging behaviors. In Proceedings of the Third International Digital
   Curation Conference. Edinburgh: Digital Curation Centre.
White, D., & Winn, P. (2009). State of the blogosphere: 2008. Technorati. Retrieved
   from http://technorati.com/blogging/feature/state-of-the-blogosphere-2008/.
THANK YOU …
CAROLYN HANK
Email: carolyn.hank@mcgill.ca
Phone: (001)514.398.4684
SlideShare: http://www.slideshare.net/carolynhank/
Slideshow:


THANKS TO …
FACEBOOK: ALISE 2012 RESEARCH GRANT
BLOGS: OCLC/ALISE LIS RESEARCH GRANT PROGRAM;
BETA PHI MU (EUGENE GARFIELD DISSERTATION AWARD
                                     QUESTIONS?

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Investigating Blogs and Facebook in Academe: Research Approaches and Considerations

  • 1. INVESTIGATING BLOGS & FACEBOOK IN ACADEME RESEARCH APPROACHES & CONSIDERATIONS CAROLYN.HANK@MCGILL.CA Assistant Professor ▪ School of Information Studies DALHOUSIE UNIVERSITY ▪ 11 OCTOBER 2012 ▪ HALIFAX, NS
  • 3. TEACHING IN THE AGE OF FACEBOOK AND OTHER SOCIAL MEDIA: LIS FACULTY AND STUDENTS’ FRIENDING AND POKING IN THE SOCIAL SPHERE facebook
  • 4. WHO WHY HOW 2012 ALISE Research Grant Competition
  • 5. Carolyn Hank PI (McGill) Cassidy Sugimoto Co-PI (IUB) Jeff Pomerantz Co-PI (UNC)
  • 6. Carolyn Hank PI (McGill) Cassidy Sugimoto Co-PI (IUB) Jeff Pomerantz Co-PI (UNC)
  • 7. Carolyn Hank PI (McGill) Cassidy Sugimoto Co-PI (IUB) Fred Jeff Pomerantz Stutzman, Co-PI (UNC) Advisor (UNC)
  • 8. SOCIAL NETWORK SITES 59% OF ADULT INTERNET USERS USE 1+ SNSs BASED ON 79% OF AMERICANS WHO REPORT USING THE INTERNET (N=2,255) Data Source: Hampton et al. (2011) Image Source: Donovan (2010)
  • 9. SNS USERS ON FACEBOOK 92 % Source: Hampton et al. (2011)
  • 10. FACULTY USE OF FACEBOOK 57 % VISITED FACEBOOK IN THE PAST MONTH (N=1,920) Source: Moran et al. (2011)
  • 11. FACULTY USE OF FACEBOOK 43 % POSTED TO FACEBOOK IN THE SAME PERIOD (N=1,920) Source: Moran et al. (2011)
  • 12. FRIENDS HIGH SCHOOL EXTENDED FAMILY CO-WORKERS COLLEGE FRIENDS IMMEDIATE FAMILY PEOPLE FROM VOLUNTEER GROUPS NEIGHBORS 229 FACEBOOK FRIENDS REPORTED, FOR AVERAGE FACEBOOK USER IN SAMPLE Source: Hampton et al. (2011)
  • 13. FACULTY & STUDENT … “FRIENDS” 229 FACEBOOK FRIENDSknown about howFACEBOOK USER IN SAMPLE Little is REPORTED, FOR AVERAGE students and faculty interact informally on Facebook
  • 14. DUAL RELATIONSHIPS TEACHER MENTOR SUPERVISOR “… a professional tries to simultaneously fill EMPLOYER two or more different COLLABORATOR roles.” Rupert & Holmes, 1997, p. 661 COLLEAGUE FRIEND
  • 15. CONTEXT COLLAPSE TEACHER MENTOR SUPERVISOR BLURRED BOUNDARIES EMPLOYER BETWEEN OUR COLLABORATOR PERSONAL AND COLLEAGUE PROFESSIONAL LIVES … FRIEND AMONG A VARIETY OF RELATIVE CHANNELS PARTNER ETC.
  • 16. GUIDANCE ON DUAL RELATIONSHIPS HONOR CODES/ CODES OF CONDUCT SNS POLICIES Metzger et al. (2010)
  • 17. Describe LIS faculty and students’ informal interactions via Facebook research objectives
  • 18. Inform social network and communication policy decision-making at LIS programs research objectives
  • 19. Inform future approaches for other academic units, regardless of discipline, to investigate connections between pedagogy and social network sites, including Facebook research objectives
  • 20. HOW? Develop and pilot test an approach to studying …
  • 21. … LIS faculty, students’ and administrators’ perceptions, experiences, practices, and decision-making for managing communications with one another, if at all, via Facebook;
  • 22. … their expectations for such communications, including issues related to disclosure and privacy;
  • 23. … and the impact of classroom and institutional policies, if any, on such interactions.
  • 24. RESEARCH DESIGN MCGILL IUB SETTINGS UNC
  • 25. RESEARCH DESIGN FOCUS 1:1 POLICY WEB-BASED FOCUS GROUPS INTERVIEWS INTERVIEWS ANALYSIS SURVEYS GROUPS FACULTY ASSOC. DEANS/ SYLLABI Q1: FACULTY STUDENTS DIRECTOR SOCIAL MEDIA Q2: STUDENTS -UG INST’L POLICIES -MLIS -SCHOOL -PhD -FACULTY -UNIVERISTY SPRING-SUMMER 2012 SUMMER-FALL 2012 FALL-WINTER 2012 EXPLORATORY TOOLS DESCRIPTIVE
  • 26. SOURCES … so far Hampton et al. (2011). Social networking sites and our lives. Washington, DC: Pew Internet & American Life Project. http://pewinternet.org/ Reports/2011/Technology-and-social-networks.aspx Moran, M., Seaman, J., & Tinti-Kane, H. (2011). Teaching, learning, and sharing: How today’s higher education faculty use social media. Boston, MA: Pearson Learning Solutions. Retrieved from http://www.pearsonlearningsolutions.com/educators /pearson-social-media-survey-2011-bw.pdf Rupert, P.A., & Holmes, D.L. (1997). Dual relationships in higher education: Professional and institutional guidelines. Journal of Higher Education, 68(6), 660-678. [Image Source] Donovan, K. (2010, January 29). Social media heart collage. Retrieved from http://www.flickr.com/photos/ kdonovan_gaddy/4314365065/
  • 27. part two four studies from 2006 through today
  • 28. BLOGS & PRESERVATION General Bloggers - CHOEMPRAYONG & SHEBLE (2006-2008) - BLOGFOREVER: EU-FUNDED PROJECT (http://blogforever.eu) Scholar Bloggers - HUMANITIES, SOCIAL SCIENCES, SCIENCES, PROF. & USEFUL ARTS -HISTORY, ECONOMICS, LAW, BIOLOGY, CHEMISTRY & PHYSICS - BIBLIOBLOGGERS
  • 29. 2006-2008 1 GENERAL BLOGGERS QUESTIONNAIRES n=223 SNOWBALL SAMPLING Sheble, L., Choemprayong, S., & Hank. C. (2007). Preservation in context: Survey of blogging behaviors. In Proceedings of the Third International Digital Curation Conference. Edinburgh: Digital Curation Centre.
  • 30. 2006-2008 1 GENERAL BLOGGERS Findings Future Blog:Blogger not 1:1 Method Content dynamic Responsibility Bloggers interested in DP Access scenarios Save some but not all Use scenarios Personal responsibility Intellectual Property Capability, though? Versioning Access, use and extent? Process in time conclusions
  • 31. 2009-2011 2 SCHOLAR BLOGGERS (ACTIVE) BLOG n=93 QUESTIONNAIRES INTERVIEWS BLOGGER n=153 BLOG ANALYSIS HISTORY, ECONOMICS, LAW, BIOLOGY, CHEMISTRY & PHYSICS Hank. C. (2011). Scholars and their blogs: Characteristics, preferences, and perceptions impacting digital preservation (Doctoral dissertation). ProQuest Dissertations & Theses database (UMI No. 3456270).
  • 32. 2009-2011 2 SCHOLAR BLOGGERS (ACTIVE) How do scholars who blog perceive their blog in relation to their cumulative scholarly record? research questions
  • 33. 2009-2011 2 SCHOLAR BLOGGERS (ACTIVE) How do they perceive their blog in relation to long-term stewardship? Who do they perceive as responsible as well as capable for blog preservation? research questions
  • 34. 2009-2011 2 SCHOLAR BLOGGERS (ACTIVE) What blog characteristics impact preservation? What blogger behaviours impact preservation? research questions
  • 35. 2009-2011 2 SCHOLAR BLOGGERS (ACTIVE) Multiple instances Multiple authors ? Scholar blogger(?) Scholarly blog(?) Currency Timing design considerations
  • 36. 2009-2011 2 SCHOLAR BLOGGERS (ACTIVE) Questionnaires BLOGS Interviews BLOGGERS Blog Analysis data sources/units of analysis
  • 37. 2009-2011 2 SCHOLAR BLOGGERS (ACTIVE) NEEDLE IN A HAYSTACK population sampling issues
  • 38. 2009-2011 2 SCHOLAR BLOGGERS (ACTIVE) CHAMELEON IN A HAYSTACK population sampling issues
  • 39. 2009-2011 2 SCHOLAR BLOGGERS (ACTIVE) Purposive Sampling Academic Blog Portal 644 <http://www.academicblogs.org> blogs History| Economics | Law | BioChemPhys sample source
  • 40. 2009-2011 2 SCHOLAR BLOGGERS (ACTIVE) HOMOGENEITY SAMPLE Blogs & bloggers CODING Nine criteria SYSTEM sampling
  • 41. BLOG ELIGIBILITY CONTINUED PUBLICLY AVAILABLE PUBLISHED IN ENGLISH KNOWLEDGE OR PERSONAL BLOG TIME-STAMPED POSTS ACTIVELY PUBLISHED TO AT LEAST 1 YEAR OLD PERSONAL IDENTIFIERS (RE: AUTHORSHIP)
  • 42. CONTINUED AUTHORED BY 1 OR MORE SCHOLARS SCHOLAR CRITERIA a) 1+ descriptor: Ph.D., Dr., Professor, Reader, Lecturer, Doctoral Student, or Doctoral Candidate b) 1+ descriptor (Scholar, Academic, Researcher, Research Director, Fellow, Biologist) and institutional affiliation c) Link to blogger’s CV or the like with 1+ citation to a journal article d) Graduate student and explicit reference to area of study or pursuant degree
  • 43. ASSESSMENT History Econ Law Sciences Criterion Freq (%) Freq (%) Freq (%) Freq (%) Publicly available 168 (90%) 163 (85%) 113 (95%) 126 (88%) Published in English 159 (84%) 151 (79%) 111 (93%) 123 (85%) Knowledge or 146 (77%) 140 (73%) 93 (78%) 119 (83%) personal blog Time-stamped posts 145 (77%) 140 (73%) 93 (78%) 118 (82%) Actively published to 68 (36%) 83 (43%) 58 (49%) 62 (43%) At least 1 year old 58 (31%) 66 (34%) 53 (45%) 54 (38%) Personal identifiers in 53 (28%) 59 (31%) 48 (40%) 48 (33%) regard to authorship Authored by 1 or more bloggers meeting 46 (24%) 51 (27%) 47 (40%) 44 (31%) scholar parameters
  • 44. ELIGIBLE BLOGS (29%) 125 Single-Blogs | 63 Co-Blogs sampling frame one
  • 45. BLOGGER ELIGIBILITY CO-BLOGS : POSTED W/IN 1 MONTH CO-BLOGS: MEETS SCHOLAR CRITERIA ALL BLOGS: BLOGGER CONTACT INFO
  • 46. ELIGIBLE BLOGGERS 107 Single Bloggers | 187 Co-Bloggers sampling frame two
  • 47. 2009-2011 2 SCHOLAR BLOGGERS (ACTIVE) Lenhart & Fox (2006) Herring et al. (2005a, b) Morton and Price (1999) Olsen et al. (2009) Do not Rainie (2005) White & Winn (2009) Hank et al. (2007) reinvent the wheel instrument design
  • 48. 2009-2011 2 SCHOLAR BLOGGERS (ACTIVE) QUESTIONNAIRES Q1 (single-bloggers): 41 to 58 questions Q2 (co-bloggers): 41 to 62 questions Qualtrics questionnaires
  • 49. 2009-2011 2 SCHOLAR BLOGGERS (ACTIVE) PRE-TESTING us/uk bloggers researchers preservationists questionnaires
  • 50. 2009-2011 2 SCHOLAR BLOGGERS (ACTIVE) All eligible bloggers invited (N=294) Personalized Email Salutation | Blog Title | Blog URL | PIN Manual Invite and 2 reminders Timing of invitation email Available for 3 weeks No inducements questionnaire administration
  • 51. 2009-2011 2 SCHOLAR BLOGGERS (ACTIVE) RR 1: QI: 63% | QII: 46% | QI/II: 52% Completed sample: 153 respondents Outcome rates derived from Internet surveys of specifically named persons from the American Association for Public Opinion Research (AAPOR, 2009) completed sample
  • 52. 2009-2011 2 SCHOLAR BLOGGERS (ACTIVE) 24 semi-structured phone interviews 72 (47%) of QI & QII respondents expressed interest interviews
  • 53. 2009-2011 2 SCHOLAR BLOGGERS (ACTIVE) Concurrent to other data collection 11 to 14 questions Protocol | Debriefing sheet| Pre-testing 24 phone interviews Semi-structured 15 to 25+ minutes interviews
  • 54. 2009-2011 2 SCHOLAR BLOGGERS (ACTIVE) Coded 93 blogs: 61 single/32 co-blogs (SR: 49.5%) Authorship Attributes Blog Elements & Features Rights & Disclaimers 57 to 63 Indicators Authority & Audience (ON/OFF BLOG) Blog Publishing Activity Post Features Archiving blog analysis
  • 55. 2009-2011 2 SCHOLAR BLOGGERS (ACTIVE) …tick tock tick tock Time in Single-Blog Co-Blog Count Minutes Frequency (%) Frequency (%) ≤9 17 (28%) 5 (15%) 10 to 19 32 (52%) 24 (73%) 20 to 29 9 (15%) 2 (6%) 30 to 39 2 (3%) 1 (6%) ≥ 40 1 (2%) - blog analysis
  • 56. REMEMBER … History Econ Law Sciences Criterion Freq (%) Freq (%) Freq (%) Freq (%) Publicly available 168 (90%) 163 (85%) 113 (95%) 126 (88%) Published in English 159 (84%) 151 (79%) 111 (93%) 123 (85%) Knowledge or 146 (77%) 140 (73%) 93 (78%) 119 (83%) personal blog Time-stamped posts 145 (77%) 140 (73%) 93 (78%) 118 (82%) Actively published to 68 (36%) 83 (43%) 58 (49%) 62 (43%) At least 1 year old 58 (31%) 66 (34%) 53 (45%) 54 (38%) Personal identifiers in 53 (28%) 59 (31%) 48 (40%) 48 (33%) regard to authorship Authored by 1 or more bloggers meeting 46 (24%) 51 (27%) 47 (40%) 44 (31%) scholar parameters WHAT ABOUT THOSE INACTIVE, BUT PUBLICLY AVAILABLE BLOGS?
  • 57. 2009-2011 2 SCHOLAR BLOGGERS (ACTIVE) Available but not actively published to % in previous 3 months left no message behind (n=156) on where they went or if they will be back etc. blog analysis
  • 58. 2011-PRESENT 3 SCHOLAR BLOGGERS (INACTIVE) BLOGX BLOG ANALYSIS n=909 N=1779 no new posts > 3 months HUMANITIES, SOCIAL SCIENCES, SCIENCES, PROF. & USEFUL ARTS Hank. C., & Lent, A.R. (2012). Dispatches from blog purgatory: Final messages from scholars’ inactive blogs. #Influence12: Symposium & workshop on measuring influence on social media. Halifax, Nova Scotia
  • 59. 2011-PRESENT 3 SCHOLAR BLOGGERS (INACTIVE) “SENTIMENT ANALYSIS” BY HAND PRELIMINARY! 556 ACTIVE BLOGS (61%) 353 (39%) INACTIVE BLOGS currently published no new posts “farewell” post? 230NONE (65%) 77 (22%) LAST POST ONLY
  • 60. 2012-PRESENT 4 BIBLIOBLOGGERS BLOG X BLOG QUESTIONNAIRES INTERVIEWS BLOGGER BLOG ANALYSIS CV ANALYSIS OCLC/ALISE Library & Information Science Research Grant Program ACADEMIC LIBRARIANS & BIBLIOBLOGGERS? INFORMATION AND LIBRARY SCIENCE not bible … FACULTY/RESEARCHERS
  • 61. 2009-2011 2 SCHOLAR BLOGGERS (ACTIVE) results(?) BIBLIOBLOGGERS 2012-PRESENT 4 BIBLIOBLOGGERS
  • 62. SCHOLARSHIP Public 100% Allows use and Scholarly exchange 94% record 80% Subject to critical review 68% 66% agree with all three criteria Association of Research Libraries (1986) 2 Braxton, J.M., Luckey, W., SCHOLAR BLOGGERS & Helland, P. (2002)
  • 63. SCHOLARLY LIFE PROMOTION GREATER VISIBILITY WORK ENJOYMENT TEACHING QUALITY SHARING PRE-PUBS IMPROVED WRITING EFFICIENCY NEITHER WRITING QUALITY IMPAIRED RESEARCH QUALITY RESEARCH CREATIVITY RESEARCH PRODUCTIVITY 0% 20% 40% 60% 80% 100% 2 SCHOLAR BLOGGERS
  • 64. INVITATIONS … impact & reward % … to present 2 SCHOLAR BLOGGERS
  • 65. INVITATIONS … impact & reward % … to collaborate 2 SCHOLAR BLOGGERS
  • 66. INVITATIONS … impact & reward % … to serve 2 SCHOLAR BLOGGERS
  • 67. INVITATIONS … impact & reward % … to publish 2 SCHOLAR BLOGGERS
  • 68. PRESERVATION % preservation for public access & use into the indefinite future 2 SCHOLAR BLOGGERS
  • 69. PRESERVATION Personal access/use 16% Short-term future Public access/use 19% Short-term future Personal access/use 76% Indefinite future Public access/use 80% Indefinite future 0% 100% 2 SCHOLAR BLOGGERS
  • 70. 100% 90% 80% 70% Blogger Co-Author(s) 60% Provider/Host/Network 50% Search Engine Public Trust 40% 30% 20% RESPONSIBILITY CAPABILITY 2 preservation SCHOLAR BLOGGERS
  • 71. 100% 90% 80% Blogger Co-Author(s) 70% Provider/Host/Network 60% Search Engine 50% Public Trust 40% Nat'l Library Nat'l Archive 30% Inst'l Library 20% Inst'l Archive 10% Inst'l IT Dept 0% RESPONSIBILITY CAPABILITY 2 preservation SCHOLAR BLOGGERS
  • 72. Better things to do 2 SCHOLAR BLOGGERS
  • 73. PRESERVATION PRIORITY Journal articles Books Blogs Peer-Reviewed Pubs Blogs Published Papers Journal articles Filter Dissertations Teaching materials & Theses Blogs Pedagogical Research & Tools Class Self-Publications Blogs Traditional Publications Lab Notebooks Select Scientific & Scholarly Research Monographs Blog Posts Works-in-progress Email Informal Publications Law review articles Personnel Book Reviews Books Communications HIGHER LOWER 2 SCHOLAR BLOGGERS
  • 74. Better things to do Personal responsibility 2 SCHOLAR BLOGGERS
  • 75. SAVING Subscription services Export tools Personal back-ups Document/text files Via syndication services % Purposefully save entire blog via an archiving service or independently 2 SCHOLAR BLOGGERS
  • 76. SAVING Export tools Personal back-ups Document/text files Via syndication services % Purposefully save some blog components 2 SCHOLAR BLOGGERS
  • 77. Better things to do Personal responsibility Personal communications 2 SCHOLAR BLOGGERS
  • 78. DISCLAIMERS THOUGH 80% FEEL BLOG IS PART OF THEIR SCHOLARLY RECORD … Own opinion Not responsible Advice % have an explicit or implicit disclaimer-style statement BLOG 2
  • 79. Better things to do Personal responsibility Personal communications Bad experience 2 SCHOLAR BLOGGERS
  • 80. more … SOURCES Association of Research Libraries. (1986). The changing system of scholarly communication. Washington, DC: Author. Braxton, J.M., Luckey, W., & Helland, P. (2002). Institutionalizing a broader view of scholarship through Boyer’s four domains: ASHE-ERIC higher education report. San Francisco, CA: Jossey-Bass. Hank. C. (2011). Scholars and their blogs: Characteristics, preferences, and perceptions impacting digital preservation (Doctoral dissertation). ProQuest Dissertations & Theses database (UMI No. 3456270). Hank, C., Sheble, L., & Choemprayong, S. (2007). Informing blog appraisal through bloggers’ perspectives on selection and preservation. Paper presented at the Conference on Appraisal in the Digital World, Rome, Italy. Hank. C., & Lent, A.R. (2012). Dispatches from blog purgatory: Final messages from scholars’ inactive blogs. #Influence12: Symposium & workshop on measuring influence on social media. Halifax, Nova Scotia. Herring, S.C., Kouper, I., Paolillo, J.C., Scheidt, L.A., Tyworth, M., Welsch, P., Wright, E., & Yu, N. (2005). Conversations in the blogosphere: An analysis “from the bottom up.” In Proceedings of the 38th Hawaii International Conference on System Science. Los Alamitos, CA: IEEE Press.
  • 81. more … SOURCES Herring, S.C., Scheidt, L.A., Wright, E., & Bonus, S. (2005). Weblogs as a bridging genre. Information Technology & People, 18(2), 142-171. doi: 10.1108/09593840510601513. Lenhart, A., & Fox, S. (2006). Bloggers: A portrait of the Internet’s new story tellers. Washington, DC: Pew Internet & American Life Project. Retrieved from http://www.pewinternet.org/Reports/2006/Bloggers.aspx. Morton, H.C., & Price, A.J. (1989). The ACLS survey of scholars: Final report of views on publications, computers, and libraries. Washington DC: Office of Scholarly Communication and Technology, American Council of Learned Societies. Olsen, D., Berlin, E., Olsen, E., McLean, J., & Sussman, M. (2009). State of the blogosphere: 2009. Technorati. Retrieved from http://technorati.com/ blogging/feature/state-of-the-blogosphere-2009/. Rainie, L. (2005). The state of blogging. Washington, DC: Pew Internet & American Life Project. Retrieved from http://www.pewinternet.org/Reports/2005/The- State-of-Blogging.aspx. Sheble, L., Choemprayong, S., & Hank. C. (2007). Preservation in context: Survey of blogging behaviors. In Proceedings of the Third International Digital Curation Conference. Edinburgh: Digital Curation Centre. White, D., & Winn, P. (2009). State of the blogosphere: 2008. Technorati. Retrieved from http://technorati.com/blogging/feature/state-of-the-blogosphere-2008/.
  • 82. THANK YOU … CAROLYN HANK Email: carolyn.hank@mcgill.ca Phone: (001)514.398.4684 SlideShare: http://www.slideshare.net/carolynhank/ Slideshow: THANKS TO … FACEBOOK: ALISE 2012 RESEARCH GRANT BLOGS: OCLC/ALISE LIS RESEARCH GRANT PROGRAM; BETA PHI MU (EUGENE GARFIELD DISSERTATION AWARD QUESTIONS?