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Organizational Wiki as a Knowledge Management Tool

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Carlos J. Costa
Carlos J. Costa

Fernando Sousa, Manuela Aparicio, Carlos J. Costa paper. SIGDOC 2010.

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Organizational Wiki as a Knowledge Management Tool Fernando Sousa Manuela Aparicio Carlos J. Costa ISCTE-IUL Lisboa / Portugal
Summary ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Knowledge Management ,[object Object],“ The learning and knowledge that we have, is at most, but little compared with that of which we are ignorant” Plato Information Integrators Document Management Knowledge as Financial “Asset” “ The Learning Organization” Software Change Management
Knowledge Management ,[object Object],[object Object],[object Object]
KM Models ,[object Object],Socialization Externalization Combination Internalization Tacit knowledge Explicit knowledge Tacit knowledge Explicit Knowledge from
KM Models ,[object Object],Absorption Diffusion Generation Exploitation
Wiki Systems ,[object Object],[object Object]
Hypoteses ,[object Object],[object Object],[object Object]
Context (1/4) ,[object Object],[object Object],[object Object],[object Object]
Context (2/4) ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Context (3/4) ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Context (4/4) ,[object Object],[object Object],[object Object]
Study Object ,[object Object],[object Object]
Methodology ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Results (1/6) ,[object Object],[object Object],[object Object]
Results (2/6) ,[object Object]
Results (3/6) ,[object Object],[object Object],[object Object],[object Object]
Results (4/6) ,[object Object]
Results (5/6) ,[object Object],[object Object],[object Object],[object Object],[object Object]
Results (6/6) Learning Organization Model ,[object Object],[object Object]
Conclusion ,[object Object],[object Object],[object Object],[object Object]
Future Work ,[object Object],[object Object],[object Object]
[object Object],[object Object]

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Organizational Wiki as a Knowledge Management Tool

  • 1. Organizational Wiki as a Knowledge Management Tool Fernando Sousa Manuela Aparicio Carlos J. Costa ISCTE-IUL Lisboa / Portugal
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