We are a 17 year old IT Managed Services Provider company called Shield Watch/Citrus Computers based out of Tampa, FL. We provide IT Managed Services, VOIP Consulting, Web Development/SEO services to the SMB market. A few things about the company: Why Should You Shield Watch IT Services? • 17 Years in Business • 91% Customer Retention over the 17 Years • 94% Customer Satisfaction Rating over the 17 Years • 96% of customers will enthusiastically recommend our services to others • 16 Certified Technical Engineers • Each Engineer has an average of 12 years of technical experience • 24/7 Phone Support • 20+ Employees on staff ready to tackle your IT issues! • 2-Hour Onsite Guaranteed Response Time • VMware Professional Certified • Microsoft Office365 Providers • Microsoft Certified Partners

1. WHITE LABEL
WEB DEVELOPMENT SOLUTIONS
FOR
MARKETING & PR FIRMS

2. WEB DEVELOPMENT SERVICES
• 17 Years in Web Development & IT Services
• 700+ Websites/Web Applications Developed
• Average Experience of Web Developers – 13 Years
• ISO 9001:2008 Certified
• 65 Developers on Staff
• Development Platforms Used:
Shield Watch ®
2013

3. WHITE LABEL SERVICES FOR MARKETING FIRMS
• CONTENT IS KING, WEB DEVELOPMENT IS NOT - You
focus on content and let us do the grunt work of web
development
• Disruptive Pricing – designed to increase your margins
• Rooted in Transparency & Daily Accountability
• 65 Developers on Staff – huge bandwidth
• Obsessive Customer Support at all levels
Shield Watch ®
2013

4. TECHNOLOGY STACK
Microsoft Technologies
Open Source Framework
Web and desktop applications using Dot Net 2010
CMS using Joomla, Typo3, Wordpress and Drupal
Web and mobile applications using Silverlight 5
E-Commerce using Magento and OScommerce
Open source community website builder – Dolphin, Boonex
PHP
Open source CMS builder – Dot Net Nuke
Web applications using PHP 5.x
API Integration
MVC based coding structure using
CodeIgnitor, Symfony, CakePHP etc.
Social media like:Facebook, Twitter etc. Integration
Online payment gateway integration with variety of payment
gateway providers like: PayPal, PayFast, Moneybookers, Knet,
Quickpay, Authorize .net etc. from different countries.
Mobile Technology
Android Technology
Integration with standard GDS providers like Travelocity,
Galileo, Sabre and Expedia
IPhone Mobile Apps using XCode
SMS Gateway Integration from a variety of providers
Database
Database application with Ms.SQL Server
Design
Database management with MySQL 5.1
Database management with Oracle
Website design with HTML 5 and CSS 3
Database management with SQLite
Shield Watch ®
2013
UI/UX Design
Flex Applications, Video Chat , Video Streaming etc.

5. OUR FOUR PILLARS
Strategy
Affordability
Shield Watch ®
2013
Collaboration
Accountability

6. PROCESS
Learning
Business Research
& Analysis
Metrics
Website Analysis
Weekly
Rankings
Keyword Rankings
Weekly Metrics
Competitor
Analysis
Website
Development
Target Market
Analysis
Develop Web
Strategy & SEO
Strategy
Shield Watch ®
2013

7. COLLABORATION
Basecamp – Project Management Platform
• All project activities in one
central place
• Collaboration with
developers
• See constant activity
• Complete Transparency
• Agile Development
• Quick feedback loop
• Eliminate/Minimize Change
Orders
Shield Watch ®
2013

8. OBSESSIVE CUSTOMER SUPPORT FOR 17 YEARS
How would you rate our response time for your IT issues?
9.18
How satisfied are you with our overall IT services?
9.21
How likely are you to recommend our IT services to others?
9.39
Unacceptable
Shield Watch ®
2013
10
9
1
Obsessive
* Actual survey results compiled from company start to December 31st 2013.

9. MOBILE ASSETS
Android Applications
IPhone Applications
Shield Watch ®
2013

10. Featured Portfolio

11. HIGHER MARGINS FOR MARKETING FIRMS
• Disruptive Pricing
• Designed to increase your
margins
• WOW Customers with Quick
Turnarounds
• Flexible Payment Plans
• Pay for Performance Model

12. GET
WWW.SHIELDWATCH.COM
SALES@SHIELDWATCH.COM
(813) 926-9672
13135 Linebaugh Avenue, Suite 102
Tampa, FL 33626
Shield Watch ®
2013
CB-40, Salt Lake City, Sector-1,
Kolkata - 700064
West Bengal, India