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Successfactors breakfast 28.1.2014
1.
Using Digital Tools
to Unlock HR´s True Potential “How to keep your feet on the ground, but head in the cloud“ January 28, 2014 Transform to the power of digital
2.
People & Performance
supports Strategy Execution and secures Efficient HR People & Performance People & Performance Sweden/Finland Supporting Strategy execution through People ‒ Talent and Competence Management ‒ Culture transformation and Change Management Anna Karin Vernet Director / Head of People & Performance Securing efficient HR Functions ‒ HR Operating Model: global, regional and local service delivery ‒ Efficient Shared Service Centers and benchmarking P&P Global practice network Norway Capgemini Consulting is the partner of the MIT in the study of digital transformation Sweden Netherlands Belgium Germany US France Partnership with MIT Finland UK Phone: +46 708 919560 E-Mail: annakarin.vernet@capgemini.com Spain Argentine India Australia The objective is to understand how the “digital winners” are managing (or have managed) their digital transformation, starting from “brick and mortar” and moving to a “digital company”, and to identify some guiding principles and best practices Copyright © 2014 Capgemini Consulting. All rights reserved. 2
3.
Talent has gone
Digital… ”Mobile devices now account for over one billion job searches.” Source: 2012 Social Job Seeker Survey, Jobvite 2012 Copyright © 2014 Capgemini Consulting. All rights reserved. 3
4.
… but not
HR Use of social media in employer branding and recruitment Use of Digital Tools in Learning and Development Beginner 43% Beginner Has started to be visible in social media. Majority of employee marketing and recruitment ads are posted on websites and traditional career sites. Mainly use face-to-face classroom training for learning and development. 59% Conservative 31% Conservative Limited use of social media. Use online recruitment tool that is integrated with HR system. Complement face-to-face classroom raining with e-learning tools and webinar sessions. 18% Fashionista 20% Fashionista Using social recruiting techniques, with customized approaches based on the uniqueness of each platform, in all our employer branding and recruitment campaigns and as a way to interact with potential candidates. Using several learning platforms with social features for peer learning and collaborative learning platforms with a broad access to interactive and social tools. 18% Digirati 6% Digirati Using social recruiting and branding techniques based on same logic as internal tools for communication and development as way to interact and strengthen our brand. Using e-learning modules with social features based for peer learning and collaborative learning platforms with features to share information and stories and learn from each other’s experiences. 5% Source: Capgemini Consulting HR Barometer Survey 2013 Copyright © 2014 Capgemini Consulting. All rights reserved. 4
5.
Digital offers innovative
ways to attract, retain and engage talent Increased Speed and Efficiency of Recruitment Enhanced Learning Outcomes Impact of Digital in HR Real-Time Insights and Accuracy Increased Visibility and Brand Strength Source: Using Ditigal Tools to Unlock HR´s True Potential, Capgemini Consulting 2013 Copyright © 2014 Capgemini Consulting. All rights reserved. 5
6.
What are the
barriers holding back Digital in HR? Current HR IT systems do not support the latest digital technologies Source: Capgemini Consulting HR Barometer Survey 2013 Copyright © 2014 Capgemini Consulting. All rights reserved. 6
7.
Lack of data-driven
insights reduces HR´s ability to make informed decisions Data-driven analytics and insights supports successful Talent Management Source: Capgemini Consulting analysis 2013 Copyright © 2014 Capgemini Consulting. All rights reserved. 7
8.
The road ahead
starts with building top-management consensus… Source: Using Ditigal Tools to Unlock HR´s True Potential, Capgemini Consulting 2013 Copyright © 2014 Capgemini Consulting. All rights reserved.
9.
When upgrading the
HR IT landscape, look for new solutions providing data, analytics and social tools ensuring seamless multichannel experiences and data-driven insights HR need to leverage on key current and emerging trends in HR IT Key Current Trends Key Emerging Trends Systems Integration 1 Cloud & SaaS Cloud computing is gaining prominence with its user friendly interface and cost 2 advantages Multiple factors such as reduced total cost of ownership, are driving SaaS HRM adoption Social Networks Social networks are enriching HRM processes 4 Systems integration is becoming essential across applications and platforms Analytics 5 Vendors too are consolidating, to offer a comprehensive suite of HR solutions Predictive analytics and big data are becoming prerequisites for building an integrated HRMS data warehouse Mobile devices 3 Companies are encouraging use of personal devices Mobile devices are fast gaining acceptance with advent of mobile workforce Gamification Gaming concepts have begun working their way into key HR functions 6 Source: ‘Top 10 predictions for HR technology in 2013’, IHRIM; ‘Trends 2010: HRM processes and applications’, Forrester, 09-12-2009; ‘Consolidation and innovation transform the HRM vendor landscape’, Forrester, 13-11-2012; Gamification – Impact on HR’, Talent Neuron, 05-06-2013 Copyright © 2014 Capgemini Consulting. All rights reserved. 9
10.
Thank you for
your attention! Anna Karin Vernet 10
11.
Place your bets
in the HR agenda - building on business challenges and people trends People Development Areas Business Challenges and People Trends - examples Revitalizing Leaders & Managers Cost Pressure Digital World Other ? ? ? Cultivating Talent Performance and profit Drivers - examples Future Working ? Connecting People and Organizations Transforming HR War For Talent ? ? ? Creating sustainable change Attracting the right people by a cost efficient approach Increase competitiveness by securing strategic competencies Social collaboration for improved engagement & innovation Source: People & performance framework, Capgemini Consulting 2013 ? HR process efficiency through a digitally enhanced HR IT landscape Other Copyright © 2014 Capgemini Consulting. All rights reserved.
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