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Aviation      the way we see it




Green Airports


Creating sustainable airports




Sustainability is becoming increasingly important. Not as part of the
hype, but as a must-have. Sustainability will become just as important
as any other field of business. As a result, airports can no longer keep
sustainability off their main agenda and need to take action.
Attempts to reduce aviation carbon         Taking advantage of the                                                                     sustainability in all areas of the
emissions have focused on airlines         disadvantage                                                                                business and communicating them
and aircrafts. However, non-aviation       Often, sustainable investments are                                                          clearly, we believe that airports can
emissions, such as those generated         seen as goodwill investments or                                                             capitalise on this emerging trend and
by ground operations, can make up a        mandatory investments that are of                                                           ensure that they are the preferred
relatively large part of total aviation-   little business value. At Capgemini                                                         choice for both passengers and
related emissions. In addition,            we believe that all sustainability                                                          airlines.
inefficiencies in airport design can       investments should lead to value
keep airplanes circling in the skies       creation for the airport. An effectively                                                    Capgemini’s Green Airports initiative
overhead or idling on the ground.          run airport, in addition to improving                                                       not only aims to create a sustainable
Many of the Western world’s main           its environmental impact, is likely to                                                      airport on environmental aspects,
airports were built almost 70 years ago    prove more attractive for passengers                                                        but also on economical aspects. All
when sustainability was not generally      and airlines. Traditional thinking                                                          investments should have a positive
considered as part of the design           sees airports as little more than a                                                         business case, and it should be
concept. Consequently those airports       stepping stone for travelling to and                                                        possible to place them in one of the
are amongst the worst environmental        from a destination. However, today,                                                         quadrants shown in Figure 1. If this is
offenders.                                 due to increased competition and                                                            not possible, different options need to
                                           emphasis on an airport’s facilities                                                         be pursued. Sustainability must not be
Through the Green Airports                 and image, airports are beginning                                                           seen as a disadvantage that only costs
initiative, Capgemini can assist           to be considered as a destination                                                           resources, but as an opportunity to
airports in embracing opportunities        on their own. By visibly embracing                                                          realize unknown benefits.
and managing risks derived from
economic, environmental and social
developments.
                                           Figure 1: Creating value through sustainability
It can be expected that the demand
for air transport will increase. To
accommodate this demand airports
need to grow, otherwise they are
                                                                                                                                                                             Increasing
exposed to the risk of airlines moving                      Growing opportunities
                                                                                                                                                                             awareness
                                                                                                                  Maximise advantage




their operations to other airports.                                                        Revenue
                                                                                          Generation:
                                                                                                                                          Intangible Value
                                                                                                                                             Creation:
However, the growth of an airport is               New areas of growth
                                                                                          Innovation                                       Disclosure &
                                                                                                                                                                                 Enhanced reputation
                                                                                                                                                                                Better access to finance
                                                   Clean technologies        Benefits                                                                            Benefits
limited by many factors, including               New products & services
                                                                                                                                           Stakeholder
                                                                                                                                          engagement
                                                                                                                                                                                   Preferred partner
                                                                                                                                                                              Increased employee loyalty
physical space, noise pollution, quality                                                Direct financial impact                        Indirect value creation
of life in the surrounding areas, and             Increased productivity
                                                                                                                                                                                 License to operate
                                                                                                                  Minimise damage




                                                    Resource efficiency
environmental allowances. In addition,               Decreased waste
                                                                             Benefits   Cost Reduction                                   Risk Mitigation         Benefits           Compliance
                                                                                                                                                                             Improved risk management
                                                 Recovery of by products
many airports face serious image                                                          Value chain
                                                                                         performance
                                                                                                                                        Governance & risk
                                                                                                                                         management
problems in the community, which
                                                            Increasing need for                                                                                             Governments &
constitutes another limiting factor.                           sustainability                                                                                                Regulations



Putting sustainability high on the
corporate agenda, and taking the
necessary steps, may provide the           Adapted by Capgemini from D.S. Esty, A.S. Winston (2006), Green to Gold
airport the necessary license to operate
and possibly a license to grow.
the way we see it




Sustainability Circle                     1   Vision on sustainability                6   Monitor & Reporting
To develop a sustainable operation        The first step is to create a corporate     Once an airport commits itself to
that combines business and social         vision on sustainability, which helps       becoming a ‘green airport’, it should
responsibility objectives, the airport    to focus activities and report progress     be open about its activities and
community needs to determine key          of activities to the outside world. A       progress. An airport needs to allow
areas for emission reduction as well as   multidisciplinary team should be            the outside world to see how it is
monitoring closely and reporting on       created to ensure that the initiative is    improving itself, which will create
CO2 emissions. Airports should also       implemented smoothly and with input         additional momentum for further
encourage passengers to contribute by     from all divisions.                         achievements. Consistent and regular
setting objectives and informing them                                                 monitoring and reporting should
on how to be sustainable and bring        2   KPIs and boundaries                     be done to ensure that the airport
their individual CO2 footprints down.     Key Performance Indicators (KPIs)           remains on top of sustainability issues.
                                          make it possible to measure the vision.
At Capgemini we believe that              Setting boundaries that determine
all airports can deploy a six-step        where the airport’s responsibility starts
approach to developing a sustainable      and ends contributes to the ability to
operation. Figure 2 depicts this six-     measure values.                             Figure 2 The Sustainability Circle
step approach as the Sustainability
Circle. Although the Circle suggests      3  Sustainability footprint
                                                                                                       6
that all activities should be done in a   Developing a sustainability footprint                                          1
sequential manner, some overlap and       provides the starting point for                      Monitor &
                                                                                               Reporting
annual repetition of the various steps    identifying areas in which benefits                                              Vision on
                                                                                                                         sustainability
will take place. Below, the steps are     can be realized. The initial year’s
briefly discussed.                        footprint should be used as a basis for          5
                                                                                                        The road to
                                          comparison for the following years.                             Airport                   2
                                                                                       Implemen-       Sustainability
                                                                                         tation
                                                                                                                              KPIs and
                                          4   Strategy                                                                       boundaries
                                          Investigate possible improvement                         4
                                                                                                                     3
                                          opportunities by presenting a business
                                          case to determine whether value                      Strategy         Sustainability
                                                                                                                  footprint
                                          is created by implementing that
                                          particular solution. Based on these
                                          business cases a sustainability strategy
                                          can be created and the appropriate
                                          solutions can be selected by industry
                                          experts.

                                          5   Implementation
                                          The selected solutions need to
                                          be implemented in the most
                                          efficient manner, possibly with a
                                          project manager overseeing the
                                          implementation. This may take
                                          months or even years, depending
                                          on the time needed to implement all
                                          solutions.
the way we see it




                                                                                                                      improve the performance of their
                                                                    Examples of solutions                             processes as well as their reaction
                                                                    Solutions to reduce emissions can                 times, leading to increased air traffic
                                                                    be found in all areas. An example                 without a compromise on air quality.
                                                                    is a flight track monitoring system               Additionally, this can reduce delays
                                                                    to classify noise burden caused by                and optimize the distribution of
                                                                    both aircrafts and aircraft handling.             resources.
                                                                    Another example is the usage of
                                                                    LED lighting, which has replaced                  Act proactively
                                                                    traditional lighting to reduce light              By acting now, before legislation forces
                                                                    pollution as well as reduce CO2                   mandatory changes and because
                                                                    emissions and energy costs. Also heat             solutions may be time-consuming,
                                                                    recycling systems, heat exchangers                proactive airports can demonstrate
                                                                    and heat pumps are known examples                 their dedication to the environment
                                                                    of implemented solutions.                         and their surroundings. This will
                                                                                                                      inevitably lead to stronger support
                                                                    At Capgemini, we believe that                     from the community and stakeholders,
                                                                    Collaborative Decision Making (CDM)               which is necessary if an airport is to
                                                                    can also contribute to reducing                   compete, operate and grow in today’s
                                                                    emissions by tackling the current                 volatile marketplace.
                                                                    fragmentized and uncoordinated
                                                                    operations common at many airports.               More information:
                                                                    The process of CDM involves
                                                                                                                      Hikmat Mahawat Khan MSc MBA
                                                                    streamlining IT systems, improving
                                                                                                                      Principal Consultant
                                                                    efficiency of the sequencing process              Hikmat.mahawatkhan@capgemini.com
                                                                    through evaluating software solutions,            +31.(0)6.15.03.09.46
                                                                    improving take off predictability
                                                                    and establishing disaster recovery                Xander de Jong MSc
                                                                                                                      Senior Consultant
                                                                    and business contingency plans
                                                                                                                      Xander.de.jong@capgemini.com
                                                                    for all IT and information sharing                +31.(0)6.45.898.158
                                                                    platforms at an airport. Through CDM
                                                                    implementation airports are able to




                                                                                                     About Capgemini and the
                                                                                                     Collaborative Business Experience™

                                                                                      With around more than           solutions that fit their needs and
                                                                                     115,000 people in 40             drive the results they want. A
                                                                               countries, Capgemini is one            deeply multicultural organization,
                                                                        of the world’s foremost providers             Capgemini has developed its own
                                                                        of consulting, technology and                 way of working, the Collaborative
                                                                        outsourcing services. The Group               Business ExperienceTM, and draws on
                                                                        reported 2010 global revenues of              Rightshore®, its worldwide delivery
                                                                        EUR 8.7 billion. Together with                model.
                                                                        its clients, Capgemini creates and
                                                                        delivers business and technology              Learn more about us at
                                                                                                                      www.capgemini.com



Rightshore ® is a trademark belonging to Capgemini
The information contained in this document is proprietary. Copyright ©2012 Capgemini. All rights reserved.

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Green airports

  • 1. Aviation the way we see it Green Airports Creating sustainable airports Sustainability is becoming increasingly important. Not as part of the hype, but as a must-have. Sustainability will become just as important as any other field of business. As a result, airports can no longer keep sustainability off their main agenda and need to take action.
  • 2. Attempts to reduce aviation carbon Taking advantage of the sustainability in all areas of the emissions have focused on airlines disadvantage business and communicating them and aircrafts. However, non-aviation Often, sustainable investments are clearly, we believe that airports can emissions, such as those generated seen as goodwill investments or capitalise on this emerging trend and by ground operations, can make up a mandatory investments that are of ensure that they are the preferred relatively large part of total aviation- little business value. At Capgemini choice for both passengers and related emissions. In addition, we believe that all sustainability airlines. inefficiencies in airport design can investments should lead to value keep airplanes circling in the skies creation for the airport. An effectively Capgemini’s Green Airports initiative overhead or idling on the ground. run airport, in addition to improving not only aims to create a sustainable Many of the Western world’s main its environmental impact, is likely to airport on environmental aspects, airports were built almost 70 years ago prove more attractive for passengers but also on economical aspects. All when sustainability was not generally and airlines. Traditional thinking investments should have a positive considered as part of the design sees airports as little more than a business case, and it should be concept. Consequently those airports stepping stone for travelling to and possible to place them in one of the are amongst the worst environmental from a destination. However, today, quadrants shown in Figure 1. If this is offenders. due to increased competition and not possible, different options need to emphasis on an airport’s facilities be pursued. Sustainability must not be Through the Green Airports and image, airports are beginning seen as a disadvantage that only costs initiative, Capgemini can assist to be considered as a destination resources, but as an opportunity to airports in embracing opportunities on their own. By visibly embracing realize unknown benefits. and managing risks derived from economic, environmental and social developments. Figure 1: Creating value through sustainability It can be expected that the demand for air transport will increase. To accommodate this demand airports need to grow, otherwise they are Increasing exposed to the risk of airlines moving Growing opportunities awareness Maximise advantage their operations to other airports. Revenue Generation: Intangible Value Creation: However, the growth of an airport is New areas of growth Innovation Disclosure & Enhanced reputation Better access to finance Clean technologies Benefits Benefits limited by many factors, including New products & services Stakeholder engagement Preferred partner Increased employee loyalty physical space, noise pollution, quality Direct financial impact Indirect value creation of life in the surrounding areas, and Increased productivity License to operate Minimise damage Resource efficiency environmental allowances. In addition, Decreased waste Benefits Cost Reduction Risk Mitigation Benefits Compliance Improved risk management Recovery of by products many airports face serious image Value chain performance Governance & risk management problems in the community, which Increasing need for Governments & constitutes another limiting factor. sustainability Regulations Putting sustainability high on the corporate agenda, and taking the necessary steps, may provide the Adapted by Capgemini from D.S. Esty, A.S. Winston (2006), Green to Gold airport the necessary license to operate and possibly a license to grow.
  • 3. the way we see it Sustainability Circle 1 Vision on sustainability 6 Monitor & Reporting To develop a sustainable operation The first step is to create a corporate Once an airport commits itself to that combines business and social vision on sustainability, which helps becoming a ‘green airport’, it should responsibility objectives, the airport to focus activities and report progress be open about its activities and community needs to determine key of activities to the outside world. A progress. An airport needs to allow areas for emission reduction as well as multidisciplinary team should be the outside world to see how it is monitoring closely and reporting on created to ensure that the initiative is improving itself, which will create CO2 emissions. Airports should also implemented smoothly and with input additional momentum for further encourage passengers to contribute by from all divisions. achievements. Consistent and regular setting objectives and informing them monitoring and reporting should on how to be sustainable and bring 2 KPIs and boundaries be done to ensure that the airport their individual CO2 footprints down. Key Performance Indicators (KPIs) remains on top of sustainability issues. make it possible to measure the vision. At Capgemini we believe that Setting boundaries that determine all airports can deploy a six-step where the airport’s responsibility starts approach to developing a sustainable and ends contributes to the ability to operation. Figure 2 depicts this six- measure values. Figure 2 The Sustainability Circle step approach as the Sustainability Circle. Although the Circle suggests 3 Sustainability footprint 6 that all activities should be done in a Developing a sustainability footprint 1 sequential manner, some overlap and provides the starting point for Monitor & Reporting annual repetition of the various steps identifying areas in which benefits Vision on sustainability will take place. Below, the steps are can be realized. The initial year’s briefly discussed. footprint should be used as a basis for 5 The road to comparison for the following years. Airport 2 Implemen- Sustainability tation KPIs and 4 Strategy boundaries Investigate possible improvement 4 3 opportunities by presenting a business case to determine whether value Strategy Sustainability footprint is created by implementing that particular solution. Based on these business cases a sustainability strategy can be created and the appropriate solutions can be selected by industry experts. 5 Implementation The selected solutions need to be implemented in the most efficient manner, possibly with a project manager overseeing the implementation. This may take months or even years, depending on the time needed to implement all solutions.
  • 4. the way we see it improve the performance of their Examples of solutions processes as well as their reaction Solutions to reduce emissions can times, leading to increased air traffic be found in all areas. An example without a compromise on air quality. is a flight track monitoring system Additionally, this can reduce delays to classify noise burden caused by and optimize the distribution of both aircrafts and aircraft handling. resources. Another example is the usage of LED lighting, which has replaced Act proactively traditional lighting to reduce light By acting now, before legislation forces pollution as well as reduce CO2 mandatory changes and because emissions and energy costs. Also heat solutions may be time-consuming, recycling systems, heat exchangers proactive airports can demonstrate and heat pumps are known examples their dedication to the environment of implemented solutions. and their surroundings. This will inevitably lead to stronger support At Capgemini, we believe that from the community and stakeholders, Collaborative Decision Making (CDM) which is necessary if an airport is to can also contribute to reducing compete, operate and grow in today’s emissions by tackling the current volatile marketplace. fragmentized and uncoordinated operations common at many airports. More information: The process of CDM involves Hikmat Mahawat Khan MSc MBA streamlining IT systems, improving Principal Consultant efficiency of the sequencing process Hikmat.mahawatkhan@capgemini.com through evaluating software solutions, +31.(0)6.15.03.09.46 improving take off predictability and establishing disaster recovery Xander de Jong MSc Senior Consultant and business contingency plans Xander.de.jong@capgemini.com for all IT and information sharing +31.(0)6.45.898.158 platforms at an airport. Through CDM implementation airports are able to About Capgemini and the Collaborative Business Experience™ With around more than solutions that fit their needs and 115,000 people in 40 drive the results they want. A countries, Capgemini is one deeply multicultural organization, of the world’s foremost providers Capgemini has developed its own of consulting, technology and way of working, the Collaborative outsourcing services. The Group Business ExperienceTM, and draws on reported 2010 global revenues of Rightshore®, its worldwide delivery EUR 8.7 billion. Together with model. its clients, Capgemini creates and delivers business and technology Learn more about us at www.capgemini.com Rightshore ® is a trademark belonging to Capgemini The information contained in this document is proprietary. Copyright ©2012 Capgemini. All rights reserved.