1. Du 4 au 5 mai 2009 Analysis of Hotel visibibilty on Internet Case study Hotel Raphael Paris-4**** Coline Courtois- Anne Sohpie Rivereau- Camille Ibarboure

3. The three Third party sites

4. The Comparison chart Type of 3rd Party site Rate (for one saturday night in December) Offer Booking Conditions Hotel Website 505€ public rate (without taxes and breakfast) Christmas package, Celebration package with Guerlain, Shopping package Cancellation without fees if done 2 days before arrival date. Hotelinfo.fr Portal 335€ breakfast included, without wi-fi access Business rates Guarantee the best price Free cancellation and free booking fees and payment at the hotel. LHW OTA 335€ (without taxes and breakfast) Many leading offers such as 20% off on Suites ; Breakfast inclusive ; 50% for second children under 14 ... ; special rate for honeymoons; shopping package A cancellation is free of charge if done the day before. Penalty Charge for late cancellation is 1 night. Rates displayed may be non-refundable or subject to strict cancellation penalty/cancellation processing fees. Please review rate rules and restrictions carefully prior to booking your reservations. AGODA Portal 328€ for a standard double room including breakfast (without taxes) Guarantee at the best price if the customers find a lower price the site will offer the same price - Call center access 24/7 2 days prior arrival : 100% of one night - No Fees on taxes and services