These are some ways businesses are using CallFire's Cloud Call Center, Voice Broadcast, SMS Text Messaging, Call Tracking, and Hosted IVR. CallFire's IVR and Cloud Call Center service make Automated Calling simple and affordable. Businesses are using a phone number tracker with CallFire to track their ads. Many businesses are using CallFire's SMS and Voice Broadcasting service to get bulk message campaigns out to the masses in seconds.

1. CallFire’s Best Uses

2. • CallFire powers the marketing and communications
needs of over 150,000 customers
• CallFire offers products that safely help businesses
and organizations get their message out instantly
• CallFire helps businesses use technology to maintain
a personable touch when managing client
relationships
Headquarted in Santa Monica, CA, since 2004, CallFire has
provided its services to small and large businesses in
industries like insurance, finance, e-commerce, real
estate, services, entertainment, sports
teams, fitness, collections, non-profits, political
organizations, and many more.
Who We Are

3. • High costs to run a marketing or promotional campaign
• Unable to grasp efficiency of campaigns
• Lack of calling efficiency
• Too many delinquent accounts
• Lack of resources to have consistent collections strategy
• Poor customer satisfaction and retention ratings
• Lack of relationship building with customers
Problems Companies Face

4. • SMS Text Messaging
• Voice Broadcast
• Cloud Call Center (CCC)
• Hosted Interactive Voice Response (IVR)
• Call Tracking
How to spice up your business

5. Common Uses:
SMS Texting and Voice Broadcast
• Promotional and Marketing Campaigns
• Reminders for upcoming events
• Reminders for infrequent users
• Notifications for delinquent accounts
• Emergency notifications
Send thousands of messages instantly at just 3 cents per
SMS message and starting at 3.5 cents per Voice
Broadcast

6. • Track ROI on advertisements placed in
magazines, newspapers, billboards, journals, etc.
• Use our interface to measure metrics
• Use GoogleAnalytics to perform analysis
• Attach a unique phone number to each ad you
place and track the usage in each number
Purchase a local or toll-free number for just $1 or $2 per month
Call Tracking
Common Uses:

7. CallFire’s developers use API technology to bridge your
software to ours so you can streamline many of your
communications processes
• Create an automated inbound “phone tree” to transfer
callers to the appropriate department
– A phone tree is a virtual response system that interacts with a caller’s
response and connects them to the right person
– An outbound IVR will contact a recipient based on specifics that you decide
and transfer them based on their response to your questions
• An outbound IVR can automatically make calls for:
– hearing a specific promotion
– customer satisfaction survey
– donation solicitations
– scheduling appointments
Interactive Voice Response (IVR)

8. CCC is an easy-to-use interface that will take your existing
communications system to the next level
• Triple your caller’s productivity with features like:
– Power dialer: multi-line dialer to make up to 4 calls at once
– Hands-free dialing: sit back and wait for calls as CCC makes the
calls for you
– SmartDrop and MachineSkip: CCC leaves an automatic voicemail
or skips to the next call when an answering machine picks up
Perks of using CCC:
-Employees can become less frustrated
-No subscription fees!
Pricing starts at $2 per hour
Cloud Call Center (CCC):

9. 1) Setup the Voice, Text, or Script to the campaign
2) Upload your recipient list from an Excel file or
CSV file to CallFire’s interface
3) Schedule when you want to start your campaign
Three Steps to Setup Any Campaign
Just Three Simple Steps:

10. Setup Your Message For Voice
Broadcast and SMS Texting
• This menu gives you the option to use your own voice or use a
text-to-speech option
• You can select a number to transfer callers to if they “Press 1”
• The SMS texting product has a very similar interface without the
voice features

11. Upload Your List For Voice
Broadcast and SMS Texting
• Upload any contact list in Excel or .CSV format
• Your list is saved and protected in the cloud and you can
make any changes, then just export it back to original format
• Filter your existing list and newer lists based on responses

12. Schedule your Campaign For Voice
Broadcast and SMS Texting!
• Choose the exact time you would like your campaign to start
• Congratulations! You reached thousands instantly!

13. 1-2-3 with CCC
(Cloud Call Center):
• Login with your CallFire username and password
• The number you enter now operates through CallFire

14. 1-2-3 with CCC Continued…
• After you login, upload your list and edit your script
• This menu is used for each call giving you a much more user-
friendly interface
• You will make more calls in less time making you more
productive and happier 

15. Export Data and Analytics
• Check out some of the metrics from a Call Tracking campaign
• Check out some of the metrics from an individual agent

16. More
Results…
These metrics are just some of the tools you can
use to analyze any of your campaigns
CallFire’s products will help your business to:
• Communicate effectively with
clients, customers, members, and leads
• Save costs on wasted time from
promotions and uncollected accounts
• Increase your sales and margins by safely
reaching out to more instantly

17. • Go to callfire.com
• Go to any Product and Click Try it for Free
• Fill out form
• Send email to support@callfire.com
• Make subject = Attn: demo credit
How to get Demo Credit

18. Thank you.
