OBIEE case studies of TUSC -Piocon's clients including Chevron, IPSCO, A,M. Castle, VCA Antech

1. Oracle Business Intelligence
for
NorCalOAUG

2. TUSC–Overview
 HQ in Chicago since 1988
 300+ Consultants
 20+ years experience providing IT solutions to
thousands of companies
 2000+ Clients
 Oracle Certified Advantage Partner
–Applications and Technology
 Purchased by Rolta in Jan 2008
 Purchased WhittmanHart Consulting in Aug 2008
 Purchased Piocon in Jan, 2009
May 09 / Slide 2 / Title of Document

3. TUSC–Core Service Areas
 Oracle Applications Implementation and Support
 Hyperion Implementation and Support
 Managed Services -- Remote DBA Support
 Oracle and Open Systems Development
 Oracle DBA and Database Services
 Oracle Infrastructure Services
 Oracle Business Intelligence
and Data Warehouse Development
 Oracle Identity Management Services
 Oracle Training
 Oracle Product Sales
May 09 / Slide 3 / Title of Document

4. Piocon – Overview
 Oracle Business Intelligence Experts since 1993
 2 Time Award Winner
 2008 Titan Award Winner - Business Intelligence
 2007 Titan Award Winner – Industry Solution
 Now a part of the Rolta & TUSC family
 With 6 Titan Awards between us!

5. Rolta – a Global Workforce
Worldwide
Presence:
USA
Canada
UK
Rolta Regional, Branch
Germany Rolta UK Ltd. and Support Offices
Netherlands Rolta Canada Ltd.
United Kingdom
Rolta Deutschland GmbH
Saudi Arabia Toronto Germany
Rolta Benelux
Middle East The Rolta ME
Netherlands FTZE
Australia Dubai
Rolta International Inc. Rolta India Ltd
Atlanta Rolta Saudi Arabia Ltd (Parent Company)
Riyadh Mumbai
Worldwide
Headquarters:
Mumbai
82 offices Rolta Asia
Pacific
across India Sydney
Development
and Delivery
Centers: Rolta US powered by
Mumbai TUSC and Piocon
Riyadh
Atlanta
Denver
May 09 / Slide 5 / BI

6. BIDW Success Stories
 IPSCO / SSAB
 BI Roadmap of 2 year projects, w/ multiple BI Projects
deployed
 A.M. Castle
 OBIEE custom development, BI Apps buy vs build
assessment

7. BIDW Success Stories
 Chevron
 Pascagoula Refinery Intelligence
 Operational Excellence & Reliability Intelligence, global
roll-out
 Pascagoula OBIEE Dashboards – replaced Crystal Reports
 Continuing…
 VCA Antech - Santa Monica
 OBIEE custom development
 BI Publisher
 Lab Test Reporting
 Sales Rep Account Tracking

8. IPSCO Highlights
 Started in November 2005 with a Roadmap project
 Laid out BI Vision, 2006 / 2007 plans
 Delivered BI Infrastructure early 2006
 Delivered Executive Dashboard early 2006
 Delivered Procurement Analytics in late 2006

9. BI Process Framework
Strategy Roadmap Deliver Consume/
Results Feedback
Current Program Management
Technology
Strategy BI “N State”
Business Vision and Foundation Financial
Strategy Architecture Projects Review
“As Is”
Deliverable
Technology BI Application Risk Review
(Plans, Environment Projects
Practices, Business
and “As Is” BI Strategy / “Quick Win” Impact Review
Budgets) Application Roadmap Opportunities
Environment Deliverable
BI Industry
Trends & Best
Practices
Business Insight / Feedback
May 09 / Slide 9 / TUSC Overview

10. IPSCO BI ‘N State’ Vision
L1,L2,L3
Business Activity
Systems Monitoring (BAM)
Event Messages Process Alerts
BAM Event Delivery and
Display
Dashboards
and Reporting
ETL / Data Quality Firewall
Local
Operational Data
Data Store Marts
Analytics
Other Data
Internal Integration Wireless
Data Process Delivery
Data
External Warehouse Email
Data
Partners &
Customers
Suppliers
Enterprise Portal
Auditing and
Reconciliation
Process

11. 2006 IPSCO BI Roadmap Timeline
Jan 06 Feb 06 Mar 06 Apr 06 May 06 Jun 06 Jul 06 Aug 06 Sep 06 Oct 06 Nov 06 Dec 06
Deploy BI
Environment
New Data Model
Dashboard
Phase I:
Ad-Hoc
Foundation Projects
Ext Data Load
Phase II 2007 Roadmap Phase II:
Prioritized BI Projects
Procurement Analytics
11

12. IPSCO 2007 BI Project Timeline
Jan 07 Feb 07 Mar 07 Apr 07 May 07 June 07 Jul 07 Aug 07 Sep 07 Oct 07 Nov 07 Dec 07
NS Exec Dash 1
NS Exec Dash 2
NS PARS
BI PARS P2
Scrap (SMS)
Capital Spend RFE
Corporate, Coil,
Transportation
Quality BI Phase 1 Quality BI Phase 2
BICC / Maintenance -------------------
2/5/07
12

13. IPSCO Procurement Analytics
 “Power-
user” focus
 In-depth
analysis
 Sharable
worksheets

14. AM Castle Highlights
 Started in late 2006 with an assessment of BI Apps
 Selected build (vs buy)
 Delivered BI Infrastructure early 2007
 Delivered BI application covering
 Finance
 Inventory
 Sales
 Tremendous praise from customer’s user base

15. AM Castle Solution
Data Warehouse
Sales Sales DSI Current Inventory GL Balances Journal AP Invoices
History Inventory History Entries
Oracle Applications
Sales Inventory Finance

16. Chevron Highlights - 2007
 April - Collaborate ’07 (National Event)
 August – begin Discovery project
 December – deliver first iteration Data Warehouse /
Reliability Dashboard
 On-time / On-budget
 Provided an intuitive tool to support URIP
 Tremendous business-side buy in
16

17. Chevron Highlights - 2008
 Selected as the corporate solution for reliability brief /
dashboard (URIP)
 March through May – Discovery and Design for remaining 7
refineries worldwide
 During this process, Piocon solution was also selected as the
standard for Operational Excellence effort
 URB and OE projects were combined into one
 August – Began work on first refinery
17

18. Project Deliverables
 Refinery 1 Data Warehouse
 ETL Processes
 Reliability Intelligence Dashboard
 Individual URB Metrics
 User Input Screens (APEX)
 Automated URB reports
 BI Publisher
 Java merging application
18

19. Chevron’s General ETL Process
Approx. ~80 staging ETLs
Approx. ~60 warehouse ETLs
19
19

20. Reliability DW Project Source Systems
Passport
Intelatrac CMMS Meridium
Operator (Maximo coming) Reliability
Routine Duties
Chevron’s Reliability
SAP PM Data Warehouse Primavera
Pi / XANS MOC
Process TLR
Temporary Management of
Monitoring Change
Leak Repair
20

21. RI Dashboard
•Highly intuitive
•Supported process that
allowed for collaborative
and horizontal work effort
•Individual chart metrics
•Tremendous value in
achieving URIP goals
21

22. VCA Antech Santa Monica, Ca

23. VCA Antech – Santa Monica, Ca
 VCA Antech - Santa Monica
 $1B Public Company - “WOOF”
 500 Veterinary Clinics in the US (VCA)
 70% of all Vet Medical Lab Tests in US (Antech)
 Home Grown Systems
 Home Grown Data Warehouse
 Oracle Database
 Disco for Reports – Wanted More – Chose OBIEE
 And BI Publisher to replace Oracle Reports

24. VCA Antech – Santa Monica, Ca
 VCA Antech – OBIEE Usage since July ’08
 8 Week POC - Develop 5 Reports – IT Sponsored
 CFO, COO, VP Sales became Sponsors
 Lab Test Results by Lab
 Lab Test Analysis by Veterinarian by Sales Rep
 Pet Disease Tracking with Google Maps
 Sales Analysis by Sales Rep by Veterinarian
 Daily Tracking of Test Purchases by Veterinarian
 Sales analysis by Rep by Vet with Google Maps

26. Drilldown

28. Usage Tracking

29. Client Sample
www.tusc.com

30. Contact Information
Eric Camplin
ecamplin@piocon.com
(630) 607-7401
Hank Decker
deckerh@tusc.com
(626) 432-5423
www.tusc.com
Slide 30 / BI Rationalization