The Strength-Based Track at ASQ Charlotte Annual Convention is using a unique approach that is based on a positive skills framework and a collection of rich and interactive festivities. We have been busy working with the facilitators of the breakouts to provide valuable information. Our goal is to harness not only the knowledge of the facilitators, but to open up a dialog with the conference participants sharing ideas. This variety of perspectives will be captured in the twelve interactive breakouts in a strength-based collaborative style of learning. This is the slide deck for the Positive Team Session.

1. Strength Based Organizational Change
High
Performance
Teams
by Joe Dager

2. Using Quality as a Topic
How can Quality be part
of everyday work?

3. Quality
Needs to have a process for
improvement.
PDCA
Six Sigma
Triz
ISO
Malcolm Baldridge
Quality Circles
BPR
Taguchi
Kaizen
A3 (PDCA)

4. It’s simply about getting
from point A to B
What provides direction?

5. Intuition Based or

6. Data Based

7. Process >> People
Quality must become part of
everyday work thru
Collaboration

8. Quallaboration
Quallaboration is a term coined by Jim Benson co-author of
Personal Kanban

9. Teams
solve problems
better than
individuals
How do you engage?

10. Why is it tough to engage?
• Focus is challenged
• Communication is inconsistent
• Lack of Predictability
• Risks

11. I use
POT
A method many learned in college!

12. Progress
Ownership
Transparency
Later refined into 3 Simple Habits of a Highly Effective Team by Andy Harjanto

13. What is
Progress?
Gaps
Current to
Future

14. Future State
Small Mistakes are repairable

15. Organize Tasks in
doable chunks
This Week Next Week Next
Month

16. Ownership
Do you fight for ownership or is it managed?

17. It’s
that
leading
thing

18. People will go above and beyond
..if part of solution

19. Transparency

20. Transparency
• Not welcomed in most
organizations
• Creates Work
• Responses
• Letters
• Additional responsibilities
• Recordation

21. Teamwork is an individual
skill
You must take
• Progress(proficient)
• Ownership
• Transparent

22. Follow the 2 Pizza Rule
- Amazon, Jeff Bezos
Make it manageable

23. Smaller Groups
• Informal communication
• Better assignment of tasks
• Easy Manageable Tasks
• Increase participation
• Reduces Info needed to be processed
• Provides Clear Line of Sight

24. Quallaboration
Starts with You

25. Gemba Walk

26. Objections
• Brainstorm reasons to
say “no” to the idea
Rephrase
• Each objection as a
“how to” overcome
that objection
Brainstorm
• Ways to overcome
each objection
Select
• Actions we can
do ourselves
Intellectual
Judo
Take Action: DO
Intellectual Judo

27. Team Kanban

28. Strength Based Organizational Change
High
Performance
Teams
by Joe Dager