1. Presented Thursday, September 20, 2012

2.  Introductions
• Ascendum overview
• Macy’s/Ascendum current projects
• Ascendum SharePoint expertise
 Macy’s SharePoint
• Team overview
• Projects for 2012-13
• Guidance
 Schedule Production & Operations Project Discussion

3.  Global IT services firm
• Cincinnati, Bangalore, Ahmedabad
• Minority-owned
• 1,500 families
 Results-oriented
• Built on values
• Process-driven (5Ds)

4. • IT Assessments
• SISP
• Software Selection
• Business Intelligence Strategy
• ROI Analysis • SharePoint
• Social Media Strategy • Magento
• Custom App Dev
• Quality Assurance
• Creative Services
• SharePoint On-DemandTM
• Testing On-DemandTM
• Project Management
On-DemandTM
• Hosting and Cloud
• Contract Services
• Contract to Hire • Security
• Permanent Placement • Microsoft Core Infra
• Dedicated Development • Virtualization
Center • Desktop and Server
• Internship Development Support
Program

5. A case study is worth 1,000 words…

6.  Idea Bank
• Branding/design
• Business Intelligence
• Workflow
 JRQ Scheduling
• Manage seasonal hiring crunch
• Design, workflow, and InfoPath forms
• Integrate with PeopleSoft
• Reporting and analytics
 QA
• Bundled into each SP project
• On-shore delivery at off-shore rates
• Reduces client support expense
(100% of clients saved 25-50% of projected budget)
CONFIDENTIAL AND PROPRIETARY, ASCENDUM SOLUTIONS, LLC

7.  Challenge
• Global employee base; call center-skilled
little engagement
• Rolled out SharePoint with limited plan
and limited budget
• All projects subject to ROI scrutiny
 Solution
• Facilitated strategic planning session
(MSFT); demos, discussions, options
 Results
• Created a roadmap for initiatives
• Visual hierarchy of priorities and
milestones
CONFIDENTIAL AND PROPRIETARY, ASCENDUM SOLUTIONS, LLC

8.  Challenge
• Team was on outdated, unsupported
version of SharePoint
• Dissatisfaction with lack of functionality
and internal resource constraints to fix
 Solution
• Migrated to SP 2010
• Cleaned up site structure and IA
 Results
• Increase in user adoption
• Reduction in wasteful storage and
redundancy
CONFIDENTIAL AND PROPRIETARY, ASCENDUM SOLUTIONS, LLC

9.  Challenge
• Board wanted integrated, dashboard
view of data
• Budget and staff limitations
 Solution
• Prioritized 14 KPI
• Used SP 2010 and Performance Point, SSAS
cubes, Excel, and SSRSs
 Results
• Improved communication efficiency
and collaboration
• Quicker, more-informed decisions
CONFIDENTIAL AND PROPRIETARY, ASCENDUM SOLUTIONS, LLC

10.  Challenge
• Onboard thousands of employees/month all
over the country
• Hundreds of documents, forms, badges, etc.
 Solution
• Built a workflow automating tasks and
approval processes
• Integrated 3rd party tool with SP to provide
enhanced functionality
 Results
• Fewer errors, quicker ramp-up; increased
new hire engagement (lower attrition)
• HR efficiency
CONFIDENTIAL AND PROPRIETARY, ASCENDUM SOLUTIONS, LLC

11.  Challenge
• Needed structure on player evaluation
during draft process
• Myriad data points; no cohesion
 Solution
• Leverage SharePoint as a portal
• Information architecture
 Results
• Easier, quicker access for decision makers
• Super Bowl 2013?
CONFIDENTIAL AND PROPRIETARY, ASCENDUM SOLUTIONS, LLC

12.  Challenge
• Knowledge gap
• Maternity leave causing stress and
business impact
 Solution
• Scalable, on-demand resources
• Roadmap to provide organization;
hosting and virtual admin
 Results
• Resolved workflow issues
• Improved internal service levels
and efficiency
CONFIDENTIAL AND PROPRIETARY, ASCENDUM SOLUTIONS, LLC

13.  Challenge
• Needed new digital presence
• Stay within Kroger ‘banner’ site criteria
 Solution
• Migrate from closed CMS to SP 2010
• Work with internal teams on new
content, location finder, etc.
 Results
• Launching end of 2012!
CONFIDENTIAL AND PROPRIETARY, ASCENDUM SOLUTIONS, LLC

14.  Challenge
• Bring discipline to 64 disparate plants
• Leverage and spread best practices
enterprise-wide
• History of failed shared-services model
 Solution
• Mapped out business processes
• Established strategy to share resources
and successes
 Results
• Better plant production reporting
• Document management system focused
on safety and ISO-compliance
CONFIDENTIAL AND PROPRIETARY, ASCENDUM SOLUTIONS, LLC

15.  Challenge
• Multi-site (150+) governance and
management
• Weren’t maintaining the brand across
disparate geographic regions
 Solution
• Provided expertise in the areas where they
were lacking (SP admin, dev, arch)
• Leveraged a central data ‘store’ of content
 Results
• Reduced support costs – easier to manage
• Internal customer satisfaction
• Brand consistency maintained – more
efficient (and quicker) results
CONFIDENTIAL AND PROPRIETARY, ASCENDUM SOLUTIONS, LLC

16.  Challenge
• Safety and environmental documents
needed to be better organized
• Out of compliance and generally just an
unsafe practice
 Solution
• Use SharePoint’s inherent document
repository and governance features
• Develop a process to update and
maintain lists and libraries; utilize meta
data and enterprise search
 Results
• Phase I underway
• Correct forms and data being pushed out
to 300+ end-users
CONFIDENTIAL AND PROPRIETARY, ASCENDUM SOLUTIONS, LLC

17.  Organizational structure
• How organized?
• SharePoint roadmap/vision
 How are projects planned (FY13)
• Scope
 90 days
 2 year plan
 Working with external vendors
• What’s worked well
• What hasn’t worked well
 Projects that need help
• “One view of the customer”
 Wishlist
• Internal ‘craigslist’
• Jive/Yammer social collab
• Enterprise search (internal and external)
• Real-time customer promotions (mobile)

18. Presented Thursday, September 20, 2012