1. The future of distance librarianship
in changing organizations
2. Bill Denny, California University of Pennsylvania
Kate Adams, University of Nebraska-Lincoln
Samantha Hines, University of Montana
Kathleen Citro, Embry Riddle Aeronautical University
Mary Anne Hansen, Montana State University Library
Sheila Bonnand, Montana State University Library
Amy Hofer, Portland State University
Stefanie Buck, Oregon State University
3. Assistant Professor
Distance Learning/Government Documents
Librarian
California University of Pennsylvania
Adjunct Associate Professor
University of Maryland University College
Teach UCSP 611
4. Cal U Global Online:
* 3 undergraduate degrees
* 3 undergraduate certificates
* 5 graduate certificates
* 17 graduate degrees --- 2 more under development
* 4 Post-masters certificates
* Superintendent Letter of Eligibility
* K-12 Administrative Program for Principals (certification only and
masters program)
* 2000 students
Off-Campus Centers: Southpointe
5. Educational Leadership & Administration
Exercise Science & Sport Studies
Health Science
Justice, Law, & Society
Nursing
Professional Studies
6. Arab Language & Culture
Early Childhood Education
Advanced Studies in Secondary Education
English as a Second Language
National Board Certification Preparation for
Elementary Teachers
STEM Education
Technology Education
Spanish for Business & Law Enforcement
7. Distance, Graduate, and Undergraduate
Services Coordinator
University of Nebraska-Lincoln
8. Reference Librarian
Montana State University Library
Professor/Reference Librarian
Montana State University Library
9. Associate Director for Reference/Worldwide
Library Services
Hunt Library, Embry Riddle Aeronautical
University
10. Integrated Model
All reference librarians staff both the physical reference desk and virtual reference desk
Embry-Riddle Aeronautical University, the world’s largest, fully accredited university specializing in aviation and
aerospace, is a nonprofit, independent institution offering more than 40 baccalaureate, master’s and Ph.D. degree
programs in its colleges of Arts and Sciences, Aviation, Business and Engineering. Embry-Riddle educates students at
residential campuses in Daytona Beach, Fla., and Prescott, Ariz., and through the Worldwide Campus with more than
150 locations in the United States, Europe, Asia, Canada and the Middle East.
Introduction:
Worldwide Library Services was previously a separate university department which did not report to the Hunt Library.
In 1997, the stand-alone library services department became part of the Hunt Library. The first change was to integrate
all the reference librarians. The Daytona Beach Reference Librarians were trained to do Worldwide reference and vice
versa.
Pros:
Librarians get to know the collections better because they serve both groups of students/faculty/staff.
Librarians are exposed to a wider variety of students.
Librarians have subject interaction with faculty on the Daytona Beach campus which can assist in providing
Worldwide reference.
Randomness of patrons allow for a shared workload (i.e. no one librarian generally gets “stuck” with all hard
questions).
Greater collaboration amongst librarians for the complicated questions we get through Worldwide.
Larger staff to ensure service points coverage; since librarians are cross-trained, service point substitutions is
seamless.
Librarians still have face-to-face interaction since they staff the physical Daytona Beach Campus service points.
As a whole, the library is a better library due to the inclusion of the distance students’ needs.
All virtual students receive robust, seamless assistance.
Cons:
At our institution, from a staffing perspective, there are no cons.
Kathleen Citro, Associate Director for Reference/Worldwide Library Services
Hunt Library, Embry-Riddle Aeronautical University
11. Head, Mansfield Library at the College of
Technology Distance Education Coordinator
University of Montana
12. How are roles changing now that distance/online
are blurring?
Do we still need a distinction between
distance/subject librarians? What makes us
unique, special anymore?
Where there is a distinction, how do we
collaborate? What are our roles?
How can we market our library services to
distance education students and faculty?
