CSI presentation

2. CSI International
Custom Gift Manufacturer
Domestic and Global
Award Fulfillment
Centers

3. • Celebrating 30 Years experience in
manufacturing exclusive awards and gifts
• Comprised of four major divisions:
Corporate
College
Golf
Military/Government

4. • 1.4 Million Gifts Shipped in 2008
• Customers Include:
 3000+ Corporate Clients
 2500+ Universities in North America
 250 U.S. Military Bases Worldwide
 300 Tournament Golf Courses and Events
 1000+ Retail Locations
• 4 U.S. Distribution Centers
• 7 International Distribution Centers
• 30 U.S. Regional Sales Offices
• Toronto, Canada Distribution Center
• Financially sound and listed with Dun & Bradstreet

5. Our Recognition Partners

6. World Headquarters
Toronto, ON
US Headquarters
Niagara Falls, NY
US Distribution Centers
Atlanta, GA
Chicago, IL
Salt Lake City, UT

7. US Regional Offices

8. Why is Employee
Recognition Important?

9. Tools available to attract, retain and
motivate employees
Work
Benefits Compensation Experience
Work experience (recognition, work/life balance, culture
and the environment) is the only factor in your
reward/motivational mix that cannot be immediately
duplicated by your competition. It is proprietary.

10. Recognition Drives Retention
Top 5 Reasons Good Workers Leave
Limited chance for advancement 41%
Lack of recognition 25%
Low salary/benefits 15%
Unhappy with management 10%
Bored with the job 5%
Don’t Know/No Answer 4%
Source: Robert Half International

11. Cost to Replace an Employee:
$13,295
500 Employee Company
X 10% turn over
= 50
X $13,295
= 664,750
By 2010, 75 million Baby Boomers are leaving
the work force. Who is replacing them?
Source: Aberdeen

12. Our Workforce…
The U.S. Department of Labor estimates
that today’s learner will have
10 to 14 jobs…
By the time they reach 38

13. 1 out of 4 workers today is working
for a company for whom they have
been employed less than 1 year
Source US Department of Labor

14. More than 1 out of 2 are working for
a company for whom they have
worked for less than 5 years
Source: US Department of Labor

15. Make a Difference”
In Someone’s Life

18. The most flexible
program available today:
•Print-On-Demand Choice
Program
•Ease of Administration
•Customer Care
•High Impact Presentation for
the Important Anniversary Date
Promotes Meaningful
Presentations
•The Corporate Struggle
Solution Commemorative (Logo)
vs. Contemporary (Lifestyle)
•Print-on-demand posters,
payroll stuffers, tent cards, etc.

19. •The most customizable
(featuring your logo and
design concepts) program
available today
•The most personalized
(featuring your employee’s
name) program available
today

21. Celebration Award Packaging
Celebration Pack Celebration Deluxe Box
CelebrationLite Box
Celebration Leather Box Celebration Rosewood Box

22. Celebration Pack
• Personalized Cover
page
• Personalized
President’s
Congratulations Letter
• Personalized Framed
Certificate
• Personalized Order
Form
• Commemorative
and/or Contemporary
Award Selections

23. CelebrationLite Box
• Personalized Cover
page
• Personalized Order
Form
• Commemorative
and/or Contemporary
Award Selections
• Medallion Key Chain
or other available
awards

24. Celebration Deluxe Box
• Personalized Cover
page
• Personalized
President’s
Congratulations Letter
• Personalized Framed
Certificate
• Personalized Order
Form
• Commemorative
and/or Contemporary
Award Selections
• Medallion Key Chain
or other available
awards

25. Celebration Leather Box
• Personalized Cover
page
• Personalized
President’s
Congratulations Letter
• Personalized Framed
Certificate
• Personalized Order
Form
• Commemorative
and/or Contemporary
Award Selections
• Medallion Key Chain
or other available
awards

26. Celebration Rosewood Box
• Personalized Cover
page
• Personalized
President’s
Congratulations Letter
• Personalized Framed
Certificate
• Personalized Order
Form
• Commemorative
and/or Contemporary
Award Selections
• Medallion Key Chain
or other available
awards

27. Celebration Packaging
Alternative Awards

28. Variable Print-on-Demand
Technology
• Commemorative
Collection – All Logo
Awards
• Contemporary
Collection – Lifestyle
No Logo Awards
• Graphic Designs to
your Corporate Theme
• Award Selections can
be Customized
• Brochures are
Specific to the
Anniversary

29. Evolution of Service Awards
• Emblematic
• Jewelry and Emblematic
• Limited Gift Selections
• Full Pre-Printed Choice Programs
• Print-On-Demand Choice Programs

31. Commemorative Awards

32. Commemorative Selections
• Average - 35 Selections per
budget level
• Virtual library to customize
selections
• Award values from $36 to over
$3200
• 20 pre-selected budget levels
for pre-printed or print-on-
demand brochures
• All awards include corporate
identification medallion

33. Proprietary Corporate
Identity Process
• Logo is artfully reproduced on gold
and silver Medallions
• Symbolic Medallions are
manufactured exclusively by CSI and
plated in 23K Gold or Silver for a
lifetime of beauty
• Our proprietary acid-etching process
provides unbelievable detail
• The Medallion is an integral
component of the award…not a glue-
on attachment
• The value is in the award, not the
corporate identity

34. Contemporary Awards

35. Contemporary Awards
• Average - 50 selections per
budget level
• Virtual library to customize
selections
• Award values from $36 to
over $3200
• 20 pre-selected budget levels
for pre-printed or print-on-
demand brochures
• No corporate identity

36. CSI Art Collection
•Designer Collection
•Contemporary Art
Over 400 Hand Finished
•Signature Collection
Paintings
•Signed Limited Editions
•Museum Collection
•Picasso, Rembrandt and more

37. CSI Personalized Art Portraits

38. Balanced Recognition
• Both Collections in one Package
‫ ־‬Offers the Logo
‫ ־‬Offers the Lifestyles

39. The Awards
• All Commemorative Awards are
Corporately Identified with a
Customized Medallion of the
Company Logo
• All Jewelry is Packaged in a
Presentation Gift Box with the
Medallion Embedded in the Top
• Contemporary Awards are not
Corporately Identified

40. The Awards
• Award Fulfillment Centers Located
in Toronto, Canada, Niagara Falls,
NY, Chicago, IL and Atlanta, GA
• Each of the 20 Budget Levels
Average over 80 Award Selections
• Variety to Satisfy Different Personal
Taste and Demographics
• 5 Year Warranty on all Awards
• Value

41. 2008 Shipping Analysis
Collection Offering
Percentage by Redemption
Commemorative
44.0%
Contemporary
56.0%
Commemorative Contemporary

43. • Administrative Home Page
Features Program Overview of all
Pertinent Data
• Easy Data Manipulation, Upload
and Conversion Capabilities
• Logistical Controls for Brochures
and Award Distribution to Unique
Locations
• Complete Order Processing
• 24 / 7 Web-based Ad Hoc
Administrative Reporting
• Interactive Assistant (Just in Case)

44. Solutions
www.csistars.com

47. Posters
•Build internal excitement by
displaying full color posters
illustrating award selection
examples – all featuring your
company logo
•11”x17” to display in break
rooms or on bulletin boards
throughout the company
Table Tent Cards
Payroll Stuffers

48. View Only Program Display
Allows all your employees to view the anniversary
award selections

49. Manager E-mail
Notification
We provide automated
notifications to Managers
for upcoming anniversaries
and upcoming birthdays

50. Employee Surveys
Get measured results on how
CSI performed and employee
satisfaction. Questions can
be customized.

51. Why do we only recognize
milestone anniversaries?
What about the in-between years of
service?

54. The Award Presentation

55. Watch the Presentation Timing
79% of recipients were satisfied
79% 75%
when they received their awards on
71%
their actual anniversary dates.
80%
57%
70%
75% of recipients were satisfied
The award when they received their awards
60%
presentation is a within a week of their anniversary
50%
dates.
critical part to the 40%
71% of recipients were satisfied
success of any when they received their awards
30%
more than one week prior to their
recognition program. 20%
anniversary dates.
What does it take to 10%
57% of recipients were satisfied
make the presentation 0%
when they received their awards
more than one week after their
effective? anniversary dates.
How is the Award Presented?
89% of recipients were satisfied
when their awards were
89%
presented at a special
event/banquet.
79% of recipients were satisfied
79%
when the awards were presented
at a staff gathering.
49%
49% of recipients were satisfied
when receiving awards handed
indirectly to them without a
presentation.
0% 20% 40% 60% 80% 100%
Survey of Fortune 1000 Recipients

56. CSI Manager Training
•“Building the Recognition Culture” is an on-
site management training curriculum that introduces
guiding principals which effect employee recognition
programs. This 1 hour seminar is HRCI certified.
•“How to Make an Effective Presentation” is an
easy to read “do’s and don’ts” guide to prepare for
the award presentation. It is available on-line or in
print.
•“Recognition & Engagement Experiences”
Six month e-learning application directed at
managers.

57. Building Employee
Building Employee
Recognition and Creating
the Culture
CSI facilitated management
training which explores key
fundamentals of employee
recognition

58. Memorable Presentations
A quick and easy to read
booklet with tips on how to
make an strong impact
recognition award
presentation – a handy
reference for managers
Also Located at
www.csistars.com

59. “Recognition &
Engagement
Experiences”
e-Learning Application
First online course based
on the exclusive research
of Peter F. Drucker
PHD, Dr. Bob Nelson and
CSI.

60. Learning Dashboard
12 core
modules, ea
ch requiring
20-30
minutes per
week

61. 1) Checking In Section
Students are
first asked
questions to
gage their
understandin
g before
taking the
lesson

62. 2) Lessons Section
Best practices &
competencies by
Dr. Bob Nelson,
world’s leading
independent
authority on
employee
motivation &
management.

63. 3) Experiences Section
•Simulations
•Online role
playing
•Interactive
testing
•Real-time
feedback &
coaching

64. 1) Checking Back Section
Compares
results to the
earlier
“Checking
In” section

65. Manager Action Plans
Steps to help
managers
practice, drill
and rehearse
in real life
settings

66. Track Results
Track:
•Completion
Status
•Attitudes
•Skills
•Knowledge

67. Total Recognition – We’re Ready When You Are
CSI offers comprehensive Total Recognition solutions
• Robust web-platform to link multiple programs, awards, and
administration
• Communications and training support
• Strategy and program development

68. CSI is excited to introduce the new
standard for saying “Thanks”...

69. Presentation Packaging with Supporting Theme or Corporate
Logo and Matching Letterhead

70. U.S. Service Awards Tax
Liabilities
To comply with the rules, and be free of
taxes, awards must:
1. Be part of a quot;qualified planquot; that does not discriminate in
favor of highly compensated employees.
2. Be an item of Tangible Personal Property awarded as part
of a meaningful Presentation.
3. Fall under an average award cost of $400 with an upper
limit of $1,600.
4. Service Awards may be given every five years beginning
at five years of service.
5. Program is Tax Deductible for Company and non-taxable
income for the recipient.

71. Why Companies are Buying Our New STARS program …

72. We Solve the Age-old Problem:
• Management wants the logo
identification
• Award recipient wants the choice

73. Corporate Identification Awards
With CSI Commemorative Awards
• Over 1500 Unique, Elegant Awards (20 Levels)
• Symbolic Awards With Unobtrusive Identification
• All Include Unique, Acid-Etched 23K Gold or Silver
Logo Medallion

74. Lifestyle (No Logo) Awards
With CSI Contemporary Awards
Over 1500 Lifestyle Awards (20 Levels)
• All Brand Names Without Corporate Logo
• Available in Virtual Product Library For Selection

75. Balanced Recognition
• Both Collections in one Package
‫ ־‬Offers the Logo
‫ ־‬Offers the Lifestyles

76. We Include (at no charge)
• Easy to Use
• 24 / 7 Program Overview
• Painless Setup
• Instant Re-cap of all Activity
• Ad Hoc Reporting

77. There are No Hidden Charges
Award Price Includes Everything!
• Customized Program Website
• Customized “E-Admin” System
• Customized Awareness Campaign Materials
• Choice of Commemorative or Contemporary Awards (or both)
• Customized Print-On-Demand Brochures
• Personalized Congratulations Letter & Award Order Form
• Framed certificate (print-on-demand flexibility)
• Access to comprehensive recognition system (CelebrationLite
and our Crystal, Emblematic and Medallion Collections
No surprises…guaranteed!

78. Enough Flexibility to Design
Your Program Your Way …..
• Standard or Deluxe Presentation Packages
• Print-on-demand award selection brochures
• Commemorative and/or Contemporary awards
• 20 Budget Levels
• Virtual award library (3000 awards)
• Print-on-demand award certificates
• Print-on-demand posters, payroll stuffers, tent
cards, etc.
• Paperless Award System – web-based notification
and ordering

79. Very Appealing Presentation
“You never get a second chance
to make a first impression”

80. We Care!
CSI will help you every step
of the way and our proven
track record assures you
100% satisfaction