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New in Telephony Office-Linx8.0
New Voice Features ,[object Object]
Alternate ID
Call Control from External Number/Device (Cell or Home Phone)
Call Handoff (Transfer Call between devices)
Customized Envelope Information
Speech Commands
Voice Verification,[object Object]
New Application Features Automated Database Maintenance G-Mail, Lotus Domino and MS Exchange Calendar Synchronization Microsoft OCS Support Web based Administrator interface
Voice Feature Details Descriptions and Configuration
Telephone Meeting and Appointment Management Allows users to accept or decline meeting requests created in Outlook or G-mail over the phone or via WebClient.  When a user checks their messages, it will show this message as a meeting request.  On the phone, a new number of Meeting Requests is played.	Ex. “You have 3 new voice messages, 2 new 	meeting requests” Meetings can be accepted over the phone and UC Location set for the duration such as “In Meeting and Unavailable”  ,[object Object]
Requires MS Exchange or Google G-mail synchronization configured,[object Object]
Alternate ID Allows single mailbox to support additional number IDs (employee number, etc.) Messages to alternate ID appear in main mailbox Configured by Administrator in Mailbox Properties  Addresses  Alternate ID checkbox for new or existing number
Enhanced Call Control (External) Empowers users to have call control while using an external number from home or mobile device Extend desk phone functionality and capabilities such as placing calls on hold and transfers to internal office extension numbers for mobile users. Enabled in Admin under Feature Group  Transfer Options  Enhanced Call ControlEx. John’s location is set to an external 	number with call control enabled, when he 	receives a call via TOL he can press ** on 	his phone and hear a list of call control 	functions  ‘Ding’ sound upon answering to indicate Enhanced Call Control is available, press ** in call to use
Enhanced Call Control (Handoff) Call Handoff allows seamless transfer of a current ongoing phone call at your desk to another device (e.g. cell phone, another station, etc.) without any interruption Enabled in Admin, Feature Group  Transfer Options  Enchanced Call Control Controlled via UC Client Manager ‘Handoff’ button
Customized Envelope Information The Envelope Information TUI setting can determine how much information is heard for the time/date stamp on a messageduring playback. Fields that can be optionally heard include: Message From, Received Time, Recipients, and Special tags (Private, Certified, Urgent). Configured in Admin under Customized TUI in Message Playback and Envelope Information menu items
Speech Commands 1 2 3 4 5 6 7 8 9 # 0 * Speech Commands enables complete hands free navigation of voicemail and mailbox options ,[object Object]
Ideal for scenarios where hands-free requirements or laws are present
Enabled in Admin under Feature Group  Speech Options  Speech Commands,[object Object]
Client Application Feature Details
Google Desktop Gadget and Google Talk Plug-in Google Desktop gadget provides UC location, Call Control and LanTalk features ,[object Object],[object Object]
Salesforce.com Support and Integration Integrated dialer and contact display within Salesforce CRM interface ‘Click to dial’ from Salesforce contacts and customer listings
UC Client Manager 8.0 New look and feel while consistent to not alienate users Cross platform support (Windows & Mac OSX) Improved plug-in model for 3rd party application integrations Improved call management and call feature additions
UC Client Manager Web Edition Provides UC Client functionality from anywhere LanTalk, Call Control, Presence Management, Directory and Workgroup management, Message notification May be integrated into any Web Interface
8.0 UC Mobile Clients Platform features
Apple iPhone Available to download on the Apple App Store (free) Utilizes iPhone touch capabilities and location services Provides location and presence management, UC dialing, and chat (LanTalk) features
Google Android Available to download on the Google Market (free) Utilizes Android touch capabilities, notification bars and voice services Provides location and presence management, UC dialing, and chat (LanTalk) features
RIM Blackberry Available on the Blackberry App World Provides location and presence management, UC dialing, and chat (LanTalk) features
Application Feature Details Descriptions and Configuration

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TOL 8.0 New Features (revised)

  • 1. New in Telephony Office-Linx8.0
  • 2.
  • 4. Call Control from External Number/Device (Cell or Home Phone)
  • 5. Call Handoff (Transfer Call between devices)
  • 8.
  • 9. New Application Features Automated Database Maintenance G-Mail, Lotus Domino and MS Exchange Calendar Synchronization Microsoft OCS Support Web based Administrator interface
  • 10. Voice Feature Details Descriptions and Configuration
  • 11.
  • 12.
  • 13. Alternate ID Allows single mailbox to support additional number IDs (employee number, etc.) Messages to alternate ID appear in main mailbox Configured by Administrator in Mailbox Properties  Addresses  Alternate ID checkbox for new or existing number
  • 14. Enhanced Call Control (External) Empowers users to have call control while using an external number from home or mobile device Extend desk phone functionality and capabilities such as placing calls on hold and transfers to internal office extension numbers for mobile users. Enabled in Admin under Feature Group  Transfer Options  Enhanced Call ControlEx. John’s location is set to an external number with call control enabled, when he receives a call via TOL he can press ** on his phone and hear a list of call control functions ‘Ding’ sound upon answering to indicate Enhanced Call Control is available, press ** in call to use
  • 15. Enhanced Call Control (Handoff) Call Handoff allows seamless transfer of a current ongoing phone call at your desk to another device (e.g. cell phone, another station, etc.) without any interruption Enabled in Admin, Feature Group  Transfer Options  Enchanced Call Control Controlled via UC Client Manager ‘Handoff’ button
  • 16. Customized Envelope Information The Envelope Information TUI setting can determine how much information is heard for the time/date stamp on a messageduring playback. Fields that can be optionally heard include: Message From, Received Time, Recipients, and Special tags (Private, Certified, Urgent). Configured in Admin under Customized TUI in Message Playback and Envelope Information menu items
  • 17.
  • 18. Ideal for scenarios where hands-free requirements or laws are present
  • 19.
  • 21.
  • 22. Salesforce.com Support and Integration Integrated dialer and contact display within Salesforce CRM interface ‘Click to dial’ from Salesforce contacts and customer listings
  • 23. UC Client Manager 8.0 New look and feel while consistent to not alienate users Cross platform support (Windows & Mac OSX) Improved plug-in model for 3rd party application integrations Improved call management and call feature additions
  • 24.
  • 25. UC Client Manager Web Edition Provides UC Client functionality from anywhere LanTalk, Call Control, Presence Management, Directory and Workgroup management, Message notification May be integrated into any Web Interface
  • 26. 8.0 UC Mobile Clients Platform features
  • 27. Apple iPhone Available to download on the Apple App Store (free) Utilizes iPhone touch capabilities and location services Provides location and presence management, UC dialing, and chat (LanTalk) features
  • 28. Google Android Available to download on the Google Market (free) Utilizes Android touch capabilities, notification bars and voice services Provides location and presence management, UC dialing, and chat (LanTalk) features
  • 29. RIM Blackberry Available on the Blackberry App World Provides location and presence management, UC dialing, and chat (LanTalk) features
  • 30. Application Feature Details Descriptions and Configuration
  • 31. Automated Database Maintenance Database maintenance solution to long term fragmentation Improves performance for older and large scale databases Reduces manual maintenance time required on the system
  • 32. Calendar Synchronization Full Calendar synchronization between the UC Server and your G-mail, Lotus Domino or Microsoft Exchange server Provides unified location and presence management
  • 33. Microsoft OCS Support Provides CTI call control to Office Communicator. Users will be able to map OCS status to Locations on Voice Server Provide IM functionality between Office Communicator and UC Client Manager via Lantalk
  • 34. Web Administration Interface Web-based administration interface (UC Administrator) Improved look over MMC Admin Accessible anywhere through supported web browsers