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In house lawyers forum
March 2016, London & Manchester
Introduction
Richard Nicholas
Employment law update
Modern Slavery Act
Elish Kennedy
Modern Slavery Act 2015
Modern slavery - slavery, servitude,
forced/compulsory labour and human trafficking
World’s fastest growing organised crime worth USD
38-50 billion a year
ILO estimate: 21 M men, women and children work in
modern slavery conditions today
Modern Slavery Act 2015
Slavery and Human Trafficking statement
Any organisation who:
• is a body corporate or partnership
• supply goods or services in the UK, and
• has a total annual turnover of more than £36 million
must prepare a slavery & human trafficking statement for
each financial year
Turnover includes any subsidiary and excludes trade
discounts, VAT and some other taxes.
Modern Slavery Act 2015
So who does that apply to?
• Local authorities – probably
• Charities and universities if they fulfil the relevant
criteria
• Organisations with a global turnover of £36m or
more
And even if an organisation does fall within the s54
threshold it may be required to assist customers and
suppliers with their supply chain analysis
Modern Slavery Act 2015
What does your organisation have to do?
• Publish a slavery and human trafficking statement
on its website - with a prominent link to the
statement on the website’s home page.
What should the statement
include?
No mandatory requirements, but may include:
• its structure, business model and supply chains
• its policies relating to slavery and human trafficking
• the parts of its business and supply chains
• where there is a risk of slavery and human trafficking
taking place, and the steps it has taken to assess and
manage that risk
What should the statement
include? (cont.)
• its effectiveness in ensuring that slavery and
human trafficking is not taking place in its
business or supply chains, measured against
appropriate key performance indicators
• its due diligence processes in relation to slavery
and human trafficking in its business and supply
chains
• the training about slavery and human
trafficking available to its staff.
Modern Slavery and Human
Trafficking Statement
The statement needs approval at a senior level:
• In the case of a company, the statement must be
approved by the board of directors and signed by a
director
• LLPs – the LLP members must approve the
statement and it must be signed by a designated
member
• Other types of partnership – A partner must sign
the statement
Modern Slavery and Human
Trafficking Statement
When?
• If your organisation’s financial year ends on/after
31 March 2016 the first statement must be made in
respect of financial years ending on or after 31
March 2016.
• If your organisation’s financial year ends before 31
March 2016 it does not have to make a statement
regarding the current financial year (but will for
next year).
Modern Slavery and Human
Trafficking Statement
What if we don’t bother?
• The Secretary of State may enforce the duty by
way of injunction
• Reputational risk
Monitoring Emails
Barbulescu v Romania [2016]
• ECtHR decision
• Dismissed for personal internet use at work
• Employer accessed private messages sent to the
employee’s friends and family relating to personal
matters
• Dismissal upheld – proportionate interference with
Article 8 rights
Monitoring Emails
But beware:
• Unusual for policy not to tolerate at least some
personal use
• Data Protection Act still applies
• Limited application
Our Modern Slavery product
• Board minutes - for consideration and, if agreed, approval of the
organisation’s modern slavery and human trafficking statement - once
prepared.
• Anti-slavery policy - for an organisation to detail its own specific
approach and publish within the organisation.
• Slavery and human trafficking statement - for an organisation to detail
its own approach and publish via its website as required by Section 54.
To help you get started tailoring these templates to your organisation we have
included one hour of phone or email time to enable you to discuss development of
these templates with one of our specialists, as part of this Modern Slavery Act product.
The product is a fixed price of £750+VAT.
Any questions?
Are you a senior manager?
The extension of the FCA’s Senior Managers
Regime to in-house lawyers
Catriona Lothian
Senior Management Functions
• FCA and PRA have specified SMFs
• BUT the list is not exhaustive
• ‘Also important to
identify any other individuals
who have overall responsibility for an
activity, function or area’ - FCA
What about the legal function?
‘We now recognise that some confusion
exists in this area’ - FCA
• ‘Providing legal advice to the Board would not
automatically bring a General Counsel within
scope’
• ‘Rather we should focus on individuals having
overall responsibility for a firm’s legal function’
Impact on privilege?
• is a lawyer participating in a decision or simply
ancillary to a decision?
• perception that a lawyer might be pressured by
regulators to disclose privileged information
• implications for legal professional privilege if a
lawyer is treated as part of senior management?
• potential effect on the way firms structure
businesses and decision-making processes
Consultation plans
• FCA consultation paper ‘in due course’ seeking
views on pros and cons of capturing those with
overall responsibility for legal function
• What would be the impact on you and your firm?
Have your say – contact us to be part of the
concerted response.
In the meantime…
Good faith
• ‘firms that have sought to make decisions in good
faith about whether or not approval is needed, on
the basis of our published rules and other
communications, should not need to change their
approach in the interim.’ - FCA
Any questions?
Persons of significant control
and influence – are you ready?
Emma Grant
A new company register - PSC
• Who? All UK companies (non-listed) and LLPs
• What? New register to identify and record PSCs (stipulated
information)
• When? 6 April 2016 (internal) and 30 June 2016 (file at
Companies House)
• Why? Transparency, trust, terrorist funding, tax evasion
• How? Small Business, Enterprise and Employment Act 2015
(SBEEA) plus statutory instruments and guidance
What do companies need to do?
• Internal register – 6 April 2016
• Reasonable steps to identify PSCs (plus notices)
• Enter required information on register & update
• Available for inspection (free) or copies (£12)
• File at Companies House – 30 June 2016
• Must have a PSC register – never be blank
• Criminal offence if fail to comply
Who is a PSC?
“Significant control conditions”
• Holds, directly or indirectly, more than 25% of shares
• Holds, directly or indirectly, more than 25% of voting rights
• Has the right, directly or indirectly, to appoint or remove a
majority of the board of directors
• Has the right to exercise, or actually exercises, significant
influence or control (see guidance – nb minority protections)
• Exercises, or has the right to exercise, significant influence
or control over a trust or firm, which itself meets any of
above conditions
Indirect ownership / RLEs
• Rights might be held indirectly (i.e. corporate groups)
• When legal entity holds shares/rights and someone has majority
stake in that entity
• Don’t need to enter that person on register unless legal entity they
held interest through is not an RLE
• Majority stake: majority voting rights, appoint/remove majority of
board, right to exercise or actually exercise dominant influence
• RLE: meets one or more of four control conditions and keeps own
PSC register/DTR5/listed on relevant overseas exchange
• Registrable RLE: only if first RLE in ownership chain
Examples
1. Simple 3. More complex 4. Very complex
2.
50% 50%
UK Company A
20% 20% 20% 20% 20%
P1 P2
UK Company B
PSCs = P1 + P2
100%
P1
UK Company Z
UK Company Y
UK Company X
Company Z PSC
register = P1
Company Y PSC
register =
Company Z
30%
Company X PSC
register =
Company Y
70%
P1 P2
Overseas
Company B
(unlisted)
Overseas
Company C
(unlisted)
No PSC register
UK Company A
No PSC register
Company A PSC
register = P2 only
(majority stake)
“Look through non-RLE’s”
Still need a PSC register stating
no PSCs
No PSCs (unless
arrangements)
100%
100%
100%
100%
What else will the SBEEA change?
• Private co registers may be held at Companies
House (June 2016)
• End of annual return – replaced by annual
confirmation (June 2016)
• Prohibition on corporate directors (currently
October 2016 – already delayed by 12 months)
Any questions?
Coffee break
Commercial law update
Richard Nicholas
Commercial law update
• Penalty Clauses/ Service Credits
• Indemnity
• In the 5 mins before signature
Quick advert…
In house lawyer “checker” Product
- Free second opinion/expert view/check a point
– Approx 20 minutes on the telephone
- Equivalent to seeing a specialist at their desk
- Exclusively for in-house lawyers
Terms and conditions apply ☺
From last time..
Parkingeye v Bevis (2015) 2015 SC
- £85 for overstaying free parking time – penalty?
- Genuine pre-estimate of loss?
- Deterrent?
- Unfair?
- Extravagant and unconscionable?
- Commercial Justification?
Supreme Court
- Heard alongside Cavendish v Makdessi (2015) SC
- Dunlop “test” too rigid – so….
(Several tests, depending on Judgement)
“Legitimate Interest”
+
“not exorbitant or unconscionable”
[“secondary, not primary obligation”]
So What?
- “Genuine Pre-estimate of loss” – not needed.
Instead:
- legitimate interest?
“parties have agreed, in order to…..”
- not extortionate
“no more than…” “represents…..”
So What?
“secondary obligation”
Avoid breach of contract entirely, so:
“If Supplier completes by [a] then charges are [£y]”
“If Supplier completes by [b] then charges are [£yyyy]”
Deposits – a secondary obligation?
- Use “legitimate interest/not extortionate” wording
Service credits
Sole remedy for breach?
Scottish Power v BP (HC) 2015
- BP required to deliver quantity of gas from a site
- Sole remedy for “underdelivery” based upon default
gas price. Replacement gas was more expensive.
- Deliberate action rather than “force majeure”
So What?
• When setting service credits consider – what should
happen if there is no delivery (at all).
• “…without prejudice to any other remedies the
parties might have”
• Avoid “Genuine pre-estimate of loss” (limiting
what is “in the contemplation of the parties”)
Indemnities
Capita v RFIB Group (2015) CA
- Sale of company by R to C
- R indemnified C for “services, goods or
advice” provided by the company “prior to the
Transfer Date”
- Effect of bad advice – damages accrued daily
Indemnities
2000 - Employee of R gave (wrong) advice
2004 - Sale of Company (+ indemnity)
2004 - Same employee notified of mistake
(ignored advice)
2005 - Misrepresentation –rectified
2008 - C sought to claim under indemnity
So what?
- Consider ongoing indemnities and their scope
- If the intention is to have a clear break pre/post
sale then this will need to be clear, otherwise the
first cause of loss will continue until any new one
intervenes.
In the 5 mins prior to signature
• Gordon Ramsey v Love (2015) HC
- Signature applied to a guarantee
- Statute of Frauds (1677)
- in writing
- signed
Lessons
• Liquidated damages clauses/ Service credits
– Save “penalty” clause by following the drafting –
legitimate interest, because, unrelated to breach
– Consider your total loss (& whether they’re enough)
• Indemnity
– Bear in mind the possibility of continually accruing
damages
Lessons
• A signature may not mean someone signed – check
the person had authority
• If you’re looking for quick, free answers to legal
questions over the phone…ask about “Checker”
today.
Thank you
Questions
Consumer Law Update
Practical Application of the CRA 2015
Caroline Green
Background
• “The Consumer Rights Act is the biggest shake-up
in consumer law in a generation. It's aim is to
simplify, strengthen and modernise the law, giving
people clearer shopping rights” Which
• “The changes are relevant to all consumers and
every business which sells directly to them.UK
consumers spend £90 billion a month. Transparent
rights will help them to make better choices when
they buy and save them time and money” Citizens
Advice
Higher Profile
• “Revealed: 13 major stores' web return rights are
WRONG
• Thankfully after we reported the issues to them,
13 of the 17 firms have agreed to review their
sites – some have already made changes …. But
the following haven't and we've reported them to
Trading Standards” MoneySavingExpert
Higher Profile
• Citizens Advice Campaign
– “It’s estimated a quarter of UK consumers spend
more than four hours trying to sort out problems,
one in ten having to take time off work to do so”
– “[The CRA] ..should make life easier for shoppers
who encountered more than 18 million problems
with consumer goods and services over a 12 month
period”
• Social media
1. Implementation of the
Consumer Rights Directive
The Consumer Rights (Payment Surcharges) Regs
2012 – banning excessive payment surcharges.
Payment surcharges must reflect the actual cost of
processing the payment
1. Implementation of the
Consumer Rights Directive
The Consumer Contracts (Information, Cancellation
and Additional Charges) Regs 2013 (“CCR”)
• Contracts entered into after 13 June 2014
• All consumer contracts with some exceptions (usually where
other legislation applies e.g financial services, package
travel)
• Rules for on premises contracts as well as off premises and
distance sales contracts
• provision of information to consumers
• additional rights for distance sales
The CCR…
• In particular:-
– Express prior consent required before additional
payments are taken; pre-ticked boxes are not
permitted
– Unless the consumer agrees otherwise, goods must
be delivered within 30 calendar days of purchase
– No premium rate telephone line for complaints,
after sales services etc
2. Unfair Commercial Practices
Consumer Protection Amendment Regulations
2014 (“CPUT”)
• Prohibit traders from engaging in unfair
commercial practices in dealings with consumers
• New civil right of redress for consumers against
traders
• Offences carry criminal sanctions ranging from a
fine to imprisonment for up to two years
Unfair Commercial Practices..
• utility companies demanding payment from non-
customers;
• private car-clamping companies;
• agents acting for retailers demanding payment
for "civil recovery" from alleged shoplifters
• Law Society Guidance - solicitor acting on a sale
or letting of property to a person for personal use
or private investment
3. Empowering Consumers
• Various (non-statutory) initiatives to give
consumers more rights and powers
• Midata
– voluntary scheme to give consumers more access to
their transaction and consumption data, to
encourage consumers to compare and switch
suppliers
– Currently suppliers in 3 key sectors (energy, current
accounts and credit cards, and mobile phones), but..
4. Reform of Consumer Law
Enforcement Institutions
• Abolition of the OFT
• Trading Standards - primary enforcer of key
consumer protection legislation
• Citizens Advice/Citizens Advice Scotland -
consumer advice, education and consumer
advocacy
• The Competition and Markets Authority (CMA) -
leadership role in relation to unfair terms
enforcement
5. Consumer Rights Act 2015
• Came into force on 1 Oct 2015
• Consumer - an individual acting for purposes which
are wholly or mainly outside that individual's
trade, business, craft or profession.
• Directive “trade purpose is so limited as not to be
predominant in the overall context of the
contract”
• Trader has burden of proving customer is not a
consumer
CRA - Key Terminology
• Trader - a person acting for purposes relating to
that person's trade, business, craft or profession,
whether acting personally or through another
person acting in the trader's name or on the
trader's behalf
• Includes the activities of any government
department or local or public authority
• Includes activities leading up to or otherwise
related to the contract
CRA - Key Terminology
• Goods
– Any tangible moveable items including water, gas
and electricity supplied in limited volume /quantity,
e.g. a bottle of water, a gas cylinder or a battery.
• Digital Content
– New category of product treated similarly to
goods
– ‘data which are produced and supplied in digital
form’
CRA - Digital Content
• Includes computer programs, apps, games, music,
videos and texts, whether accessed through
downloading or streaming, from a tangible medium
or through any other means
• Includes digital content stored and processed
remotely e.g. software supplied via cloud
computing.
• Includes digital content supplied as the result of a
service e.g. a website design service.
CRA - Supply of Goods
• 3 key conditions - goods must be: -
– of satisfactory quality;
– fit for purpose; and
– as described (if a customer has seen a sample or
model, goods must match the sample or model)
• Installed goods: if installation is part of the
contract, the goods will not be considered to
conform to the contract if the installation is
carried out incorrectly
CRA - Supply of Goods
• Goods with digital content: where there is a mix
of goods, the goods will not be deemed to conform
to the contract if the digital content does not
conform
• Excluded contracts:-
– supply of coins or notes for use as currency
– goods sold by execution or authority of law
– Contracts operating as a mortgage, pledge, charge
or other security
CRA - Supply of Goods – Key
Changes
• Goods must match a model seen or examined
• New short-term right to reject
• Only one attempt to repair or replace
• New limits on deduction for use
• BUT consumer has no remedy for non-conformities
in goods which are caused by materials he has
supplied
CRA - Supply of Services
• Supply of Goods and Services Act 1982 (“SGSA”)
continues. Services must be:-
– carried out with reasonable skill and care;
– within a reasonable time;
– for a reasonable price
• contracts of employment/apprenticeship excluded
and the Secretary of State may make orders
excluding other contracts
CRA - Supply of Services – Key
Changes
• Pre-contract information
– information required to be given by a trader under
the Consumer Contracts Regulations in relation to
the services, will form part of the contract
• Information provided voluntarily
– information given voluntarily about trader or
services, orally or in writing, relied on by the
consumer when deciding will form part of the
contract
CRA - Supply of Services – Key
Changes
Pre-contract information
• information required to be given by a trader under
the Consumer Contracts Regulations in relation to
the services, will form part of the contract
Information provided voluntarily
• information given voluntarily about trader or
services, orally or in writing, relied on by the
consumer when deciding will form part of the
contract
CRA - Supply of Services – Key
Changes
New remedies:
– Services not performed with reasonable skill and
care /trader does not comply with information it has
provided about the service: right to repeat
performance, or, if this is impossible or not done
properly, a price reduction
– Services not performed within a reasonable time/not
in line with information provided about the trader,
the consumer has the right to a price reduction.
CRA - Supply of Services – Key
Changes
• Ban on excluding liability
• Ban on limiting liability to below the contract
price
• The services provisions apply regardless of
whether a price is paid for the services
(although in Scotland they do not apply where a
service is provided for free).
CRA - Unfair Contract Terms
• Fairness Test – significant imbalance to detriment
of the consumer
• Written terms must be “transparent”
– Exemption for price and subject matter: if clear
– Grey List Terms…
• An unfair contract term is not binding and is liable
to potential enforcement action by Trading
Standards or the CMA, but consumer can choose to
rely on unfair terms
CRA - Unfair Contract Terms
• Grey List Terms (Schd 2 Pt 1) - examples:
– limiting liability for death or personal injury
– limiting the legal rights of the consumer
– overly high compensation for non performance
– allowing trader to dissolve on a discretionary basis
– binding terms without opportunity to know them
– trader decides subject matter after the terms are binding
– terms giving the trader the discretion to decide the price
– terms limiting the trader’s commitments undertaken
– limiting a consumer right to take legal action
REMEDIES - GOODS : Tier 1 First 30 days -
short-term right to reject
• Applies during the expected life of the product
– Faulty products: right to reject i.e. return the
product, treat the contract as at an end and receive
a refund
– BUT if the customer agrees to repair/replacement,
the 30 day period is suspended for repair or
replacement and is extended until the later of:-
 7 days after the waiting period ends;
 until the 30 day period + the waiting period ends.
REMEDIES - GOODS: Tier 2 First 6 months
- repair, replace, final right to reject
• Faulty products - after 30 day period has passed,
but before 6 months from the date of sale, the CRA
assumes that the product was faulty at the date of
sale
– Trader has to prove that the product was not
defective at the date of sale.
– one opportunity to :-
 replace; or
 repair
REMEDIES - GOODS: Tier 2 First 6 months
- repair, replace, final right to reject
• If repair/replacement within the 30 day period, the
trader will have used up its one opportunity
• If the customer elects for a repair or replacement,
but the new or repaired product is faulty or
repair/replacement not carried out within a
reasonable time, the customer has the right to:-
– an “appropriate” price reduction; or
– a final right to reject.
Remedies - Goods
BUT:
• A trader can no longer refuse to repair or replace goods
on the basis that it would represent a disproportionate
remedy compared to a reduction in the purchase price
or termination of the contract.
• A consumer is no longer required to allow the trader a
reasonable time to repair or replace goods before
seeking the alternate remedy, or exercising the short-
term right to reject, if to do so would cause the
consumer significant inconvenience
Remedies - Services
• Right to Repeat Performance
Where the Services are NOT:
– performed with skill and care; or,
– performed in accordance with information provided
concerning the service
• If exercised, the trader must:
– provide it within a reasonable time, without
inconvenience to the consumer; and
– bear the costs incurred (inc any labour or materials)
Remedies - Services
• Right to a reduction in price
– If repeat performance not possible, not carried out
within a reasonable time without inconvenience, not
in accordance with information provided about the
trader
– “appropriate” reduction takes into account the
benefit the consumer has already derived. Normally
= the difference in value between the service paid
for and the value of the service as provided
6. Alternative Dispute Resolution
“The government wants to encourage the
development of ADR. Better ADR and easier access
to it should also be good for all businesses
committed to giving their customers the best
possible service” BIS
Alternative Dispute Resolution
• European Regulation on Dispute Resolution
• The Alternative Dispute Resolution for Consumer
Disputes Regulations 2015 (2 sets)
• Regs apply to contracts formed on a website or by
other electronic means
• Regs do not apply to a contract to the extent that it is
for health services provided by health professionals to
patients to assess, maintain or restore their state of
health, including the prescription, dispensation and
provision of medicinal products and medical devices
Alternative Dispute Resolution
• If a trader cannot settle a complaint with the
consumer must tell customer in durable medium of
the name and website address of an ADR entity;
and
• whether the trader is obliged, or prepared, to
submit to ADR operated by that ADR entity
• In addition, from 15 February 2016 online traders
must tell consumers about the ODR platform
established by the Commission
Practical Steps
• On-premises contracts – review all store notices,
till receipts and other documentation in the light
of information and fairness requirements. Avoid
“your statutory rights are not affected”
• Off-premises contracts – ensure you have terms
and conditions for off-premises and telephone
sales. Many traders do not!
• Distance contracts – review your website and
terms & conditions
Practical Steps
• Train your staff – they are in the “front line”
• Provide scripts or cheat sheets for consumer-
facing staff
• Offer a helpline for consumer-facing staff
• External and internal escalation procedure for
complaints
• ADR – tell all customers about ADR options. Will
you submit to ADR?
Watch this space….
• BIS consultations:-
– draft directives relating to the sale of digital
content and the online sale of goods to consumers
– on how T&Cs can be made more user-friendly and on
proposals to introduce fines for unfair terms
• Common European Sales Law?
• the government is considering making ADR
mandatory across all consumer goods and services
in the UK …
Questions
General Data Protection
Regulation
Are you prepared?
Mark Gleeson
Agenda
• Key issues from the GDPR
• To do list
• Brexit
Introduction
• The General Data Protection Regulations received
informal political approval
• The Regulation has set a 2 year implementation
period
• The Regulation is likely to come into force in spring
2018
Scope and new concepts
In brief…
• Scope: EU based data controllers and processors in the context of its
activities in the EU.
• Where no EU presence, the GDPR will still apply whenever an EU
resident’s personal data is processed in connection with goods/services
offered to them or the behaviour of individuals within the EU is
“monitored”.
• The GDPR allows Member States to legislate in many areas.
• The data protection principles are revised but are broadly similar:
fairness, lawfulness and transparency; purpose limitation; data
minimisation; data quality; security, integrity and confidentiality.
• A new accountability principle
Children’s data
In brief…
• Under 16
• Restrictions and clarifications around the ability to rely on “legitimate interests”
• Consent subject to additional conditions
• Effective prohibition on “bundled” consents and offering of services contingent on
consent.
• Consent must be separable from other written agreements, clearly presented and as
easily revoked as given.
• Children are “vulnerable individuals” and deserve “specific protection”
• Further restrictions may be imposed by codes of conduct.
• Additional rules for online services provided to children under 16.
“Special categories of personal data”
In brief…
• Genetic data and biometric data
• Sensitive personal data
• New conditions regarding the processing of genetic, biometric or
health data
Transparency
In brief…
• Controllers must provide information notices to ensure
transparency of processing
• Specified information must be provided
• There is also a general transparency obligation
• Much of the additional information will not be difficult
to supply – although it may be hard for organisations to
provide retention periods
• There is an emphasis on clear, concise notices
Rights for individuals
In brief…
• Rights to object
• Subject access rights
• Data portability
• Right to erasure and right to restriction of
processing
Demonstrate data governance
In brief…
• Implement measures to reduce the breach risk
• Take governance seriously
• Privacy Impact Assessments, audits, policy reviews,
activity records and appointing a Data Protection
Officer
Breach notification
In brief…
• Notification regime applies to data controllers and
data processors
• Data controllers must maintain an internal breach
register
• Additional breach notification requirements under
PECR still apply
Transfers of Personal Data
In brief…
• Transfers outside the EEA continue to be regulated and
restricted
• Remains a significant issue
• Non-compliance proceedings can be brought against
controllers and/or processors
• Safe Harbor and Privacy Shield
Remedies and liabilities for breach
In brief…
• Higher of €20,000,000 or, in the case of
undertakings, 4% of global turnover
• Compensation claims
Impact of a Brexit
• UK would be outside EEA
• Would need to offer “adequate level of protection”
• Commission views UK as inadequate due to defective
implementation of 1995 Directive
• Commission’s infraction proceedings against UK are still
live
• If UK doesn’t meet 1995 Directive it will not meet GDPR
• UK would need to implement “essentially equivalent”
measures or non-UK businesses would need to rely on
derogations/exemptions
Questions
Speak to us…
Emma Grant| 0115 934 2043
emma.grant@brownejacobson.com
Catriona Lothian| 0115 976 6182
catriona.lothian@brownejacobson.com
Elish Kennedy| 020 7337 1033
elish.kennedy@brownejacobson.com
Speak to us…
Mark Gleeson| 0207 871 8534
mark.gleeson@brownejacobson.com
Caroline Green| 020 7337 1026
caroline.green@brownejacobson.com
Richard Nicholas| 0121 237 3992
richard.nicholas@brownejacobson.com

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In house lawyers forum, London & Manchester - March 2016

  • 1. In house lawyers forum March 2016, London & Manchester
  • 3. Employment law update Modern Slavery Act Elish Kennedy
  • 4. Modern Slavery Act 2015 Modern slavery - slavery, servitude, forced/compulsory labour and human trafficking World’s fastest growing organised crime worth USD 38-50 billion a year ILO estimate: 21 M men, women and children work in modern slavery conditions today
  • 5. Modern Slavery Act 2015 Slavery and Human Trafficking statement Any organisation who: • is a body corporate or partnership • supply goods or services in the UK, and • has a total annual turnover of more than £36 million must prepare a slavery & human trafficking statement for each financial year Turnover includes any subsidiary and excludes trade discounts, VAT and some other taxes.
  • 6. Modern Slavery Act 2015 So who does that apply to? • Local authorities – probably • Charities and universities if they fulfil the relevant criteria • Organisations with a global turnover of £36m or more And even if an organisation does fall within the s54 threshold it may be required to assist customers and suppliers with their supply chain analysis
  • 7. Modern Slavery Act 2015 What does your organisation have to do? • Publish a slavery and human trafficking statement on its website - with a prominent link to the statement on the website’s home page.
  • 8. What should the statement include? No mandatory requirements, but may include: • its structure, business model and supply chains • its policies relating to slavery and human trafficking • the parts of its business and supply chains • where there is a risk of slavery and human trafficking taking place, and the steps it has taken to assess and manage that risk
  • 9. What should the statement include? (cont.) • its effectiveness in ensuring that slavery and human trafficking is not taking place in its business or supply chains, measured against appropriate key performance indicators • its due diligence processes in relation to slavery and human trafficking in its business and supply chains • the training about slavery and human trafficking available to its staff.
  • 10. Modern Slavery and Human Trafficking Statement The statement needs approval at a senior level: • In the case of a company, the statement must be approved by the board of directors and signed by a director • LLPs – the LLP members must approve the statement and it must be signed by a designated member • Other types of partnership – A partner must sign the statement
  • 11. Modern Slavery and Human Trafficking Statement When? • If your organisation’s financial year ends on/after 31 March 2016 the first statement must be made in respect of financial years ending on or after 31 March 2016. • If your organisation’s financial year ends before 31 March 2016 it does not have to make a statement regarding the current financial year (but will for next year).
  • 12. Modern Slavery and Human Trafficking Statement What if we don’t bother? • The Secretary of State may enforce the duty by way of injunction • Reputational risk
  • 13. Monitoring Emails Barbulescu v Romania [2016] • ECtHR decision • Dismissed for personal internet use at work • Employer accessed private messages sent to the employee’s friends and family relating to personal matters • Dismissal upheld – proportionate interference with Article 8 rights
  • 14. Monitoring Emails But beware: • Unusual for policy not to tolerate at least some personal use • Data Protection Act still applies • Limited application
  • 15. Our Modern Slavery product • Board minutes - for consideration and, if agreed, approval of the organisation’s modern slavery and human trafficking statement - once prepared. • Anti-slavery policy - for an organisation to detail its own specific approach and publish within the organisation. • Slavery and human trafficking statement - for an organisation to detail its own approach and publish via its website as required by Section 54. To help you get started tailoring these templates to your organisation we have included one hour of phone or email time to enable you to discuss development of these templates with one of our specialists, as part of this Modern Slavery Act product. The product is a fixed price of £750+VAT.
  • 17. Are you a senior manager? The extension of the FCA’s Senior Managers Regime to in-house lawyers Catriona Lothian
  • 18. Senior Management Functions • FCA and PRA have specified SMFs • BUT the list is not exhaustive • ‘Also important to identify any other individuals who have overall responsibility for an activity, function or area’ - FCA
  • 19. What about the legal function? ‘We now recognise that some confusion exists in this area’ - FCA • ‘Providing legal advice to the Board would not automatically bring a General Counsel within scope’ • ‘Rather we should focus on individuals having overall responsibility for a firm’s legal function’
  • 20. Impact on privilege? • is a lawyer participating in a decision or simply ancillary to a decision? • perception that a lawyer might be pressured by regulators to disclose privileged information • implications for legal professional privilege if a lawyer is treated as part of senior management? • potential effect on the way firms structure businesses and decision-making processes
  • 21. Consultation plans • FCA consultation paper ‘in due course’ seeking views on pros and cons of capturing those with overall responsibility for legal function • What would be the impact on you and your firm? Have your say – contact us to be part of the concerted response.
  • 22. In the meantime… Good faith • ‘firms that have sought to make decisions in good faith about whether or not approval is needed, on the basis of our published rules and other communications, should not need to change their approach in the interim.’ - FCA
  • 24. Persons of significant control and influence – are you ready? Emma Grant
  • 25. A new company register - PSC • Who? All UK companies (non-listed) and LLPs • What? New register to identify and record PSCs (stipulated information) • When? 6 April 2016 (internal) and 30 June 2016 (file at Companies House) • Why? Transparency, trust, terrorist funding, tax evasion • How? Small Business, Enterprise and Employment Act 2015 (SBEEA) plus statutory instruments and guidance
  • 26. What do companies need to do? • Internal register – 6 April 2016 • Reasonable steps to identify PSCs (plus notices) • Enter required information on register & update • Available for inspection (free) or copies (£12) • File at Companies House – 30 June 2016 • Must have a PSC register – never be blank • Criminal offence if fail to comply
  • 27. Who is a PSC? “Significant control conditions” • Holds, directly or indirectly, more than 25% of shares • Holds, directly or indirectly, more than 25% of voting rights • Has the right, directly or indirectly, to appoint or remove a majority of the board of directors • Has the right to exercise, or actually exercises, significant influence or control (see guidance – nb minority protections) • Exercises, or has the right to exercise, significant influence or control over a trust or firm, which itself meets any of above conditions
  • 28. Indirect ownership / RLEs • Rights might be held indirectly (i.e. corporate groups) • When legal entity holds shares/rights and someone has majority stake in that entity • Don’t need to enter that person on register unless legal entity they held interest through is not an RLE • Majority stake: majority voting rights, appoint/remove majority of board, right to exercise or actually exercise dominant influence • RLE: meets one or more of four control conditions and keeps own PSC register/DTR5/listed on relevant overseas exchange • Registrable RLE: only if first RLE in ownership chain
  • 29. Examples 1. Simple 3. More complex 4. Very complex 2. 50% 50% UK Company A 20% 20% 20% 20% 20% P1 P2 UK Company B PSCs = P1 + P2 100% P1 UK Company Z UK Company Y UK Company X Company Z PSC register = P1 Company Y PSC register = Company Z 30% Company X PSC register = Company Y 70% P1 P2 Overseas Company B (unlisted) Overseas Company C (unlisted) No PSC register UK Company A No PSC register Company A PSC register = P2 only (majority stake) “Look through non-RLE’s” Still need a PSC register stating no PSCs No PSCs (unless arrangements) 100% 100% 100% 100%
  • 30. What else will the SBEEA change? • Private co registers may be held at Companies House (June 2016) • End of annual return – replaced by annual confirmation (June 2016) • Prohibition on corporate directors (currently October 2016 – already delayed by 12 months)
  • 34. Commercial law update • Penalty Clauses/ Service Credits • Indemnity • In the 5 mins before signature
  • 35. Quick advert… In house lawyer “checker” Product - Free second opinion/expert view/check a point – Approx 20 minutes on the telephone - Equivalent to seeing a specialist at their desk - Exclusively for in-house lawyers Terms and conditions apply ☺
  • 36. From last time.. Parkingeye v Bevis (2015) 2015 SC - £85 for overstaying free parking time – penalty? - Genuine pre-estimate of loss? - Deterrent? - Unfair? - Extravagant and unconscionable? - Commercial Justification?
  • 37. Supreme Court - Heard alongside Cavendish v Makdessi (2015) SC - Dunlop “test” too rigid – so…. (Several tests, depending on Judgement) “Legitimate Interest” + “not exorbitant or unconscionable” [“secondary, not primary obligation”]
  • 38. So What? - “Genuine Pre-estimate of loss” – not needed. Instead: - legitimate interest? “parties have agreed, in order to…..” - not extortionate “no more than…” “represents…..”
  • 39. So What? “secondary obligation” Avoid breach of contract entirely, so: “If Supplier completes by [a] then charges are [£y]” “If Supplier completes by [b] then charges are [£yyyy]” Deposits – a secondary obligation? - Use “legitimate interest/not extortionate” wording
  • 40. Service credits Sole remedy for breach? Scottish Power v BP (HC) 2015 - BP required to deliver quantity of gas from a site - Sole remedy for “underdelivery” based upon default gas price. Replacement gas was more expensive. - Deliberate action rather than “force majeure”
  • 41. So What? • When setting service credits consider – what should happen if there is no delivery (at all). • “…without prejudice to any other remedies the parties might have” • Avoid “Genuine pre-estimate of loss” (limiting what is “in the contemplation of the parties”)
  • 42. Indemnities Capita v RFIB Group (2015) CA - Sale of company by R to C - R indemnified C for “services, goods or advice” provided by the company “prior to the Transfer Date” - Effect of bad advice – damages accrued daily
  • 43. Indemnities 2000 - Employee of R gave (wrong) advice 2004 - Sale of Company (+ indemnity) 2004 - Same employee notified of mistake (ignored advice) 2005 - Misrepresentation –rectified 2008 - C sought to claim under indemnity
  • 44. So what? - Consider ongoing indemnities and their scope - If the intention is to have a clear break pre/post sale then this will need to be clear, otherwise the first cause of loss will continue until any new one intervenes.
  • 45. In the 5 mins prior to signature • Gordon Ramsey v Love (2015) HC - Signature applied to a guarantee - Statute of Frauds (1677) - in writing - signed
  • 46. Lessons • Liquidated damages clauses/ Service credits – Save “penalty” clause by following the drafting – legitimate interest, because, unrelated to breach – Consider your total loss (& whether they’re enough) • Indemnity – Bear in mind the possibility of continually accruing damages
  • 47. Lessons • A signature may not mean someone signed – check the person had authority • If you’re looking for quick, free answers to legal questions over the phone…ask about “Checker” today. Thank you
  • 49. Consumer Law Update Practical Application of the CRA 2015 Caroline Green
  • 50. Background • “The Consumer Rights Act is the biggest shake-up in consumer law in a generation. It's aim is to simplify, strengthen and modernise the law, giving people clearer shopping rights” Which • “The changes are relevant to all consumers and every business which sells directly to them.UK consumers spend £90 billion a month. Transparent rights will help them to make better choices when they buy and save them time and money” Citizens Advice
  • 51. Higher Profile • “Revealed: 13 major stores' web return rights are WRONG • Thankfully after we reported the issues to them, 13 of the 17 firms have agreed to review their sites – some have already made changes …. But the following haven't and we've reported them to Trading Standards” MoneySavingExpert
  • 52. Higher Profile • Citizens Advice Campaign – “It’s estimated a quarter of UK consumers spend more than four hours trying to sort out problems, one in ten having to take time off work to do so” – “[The CRA] ..should make life easier for shoppers who encountered more than 18 million problems with consumer goods and services over a 12 month period” • Social media
  • 53. 1. Implementation of the Consumer Rights Directive The Consumer Rights (Payment Surcharges) Regs 2012 – banning excessive payment surcharges. Payment surcharges must reflect the actual cost of processing the payment
  • 54. 1. Implementation of the Consumer Rights Directive The Consumer Contracts (Information, Cancellation and Additional Charges) Regs 2013 (“CCR”) • Contracts entered into after 13 June 2014 • All consumer contracts with some exceptions (usually where other legislation applies e.g financial services, package travel) • Rules for on premises contracts as well as off premises and distance sales contracts • provision of information to consumers • additional rights for distance sales
  • 55. The CCR… • In particular:- – Express prior consent required before additional payments are taken; pre-ticked boxes are not permitted – Unless the consumer agrees otherwise, goods must be delivered within 30 calendar days of purchase – No premium rate telephone line for complaints, after sales services etc
  • 56. 2. Unfair Commercial Practices Consumer Protection Amendment Regulations 2014 (“CPUT”) • Prohibit traders from engaging in unfair commercial practices in dealings with consumers • New civil right of redress for consumers against traders • Offences carry criminal sanctions ranging from a fine to imprisonment for up to two years
  • 57. Unfair Commercial Practices.. • utility companies demanding payment from non- customers; • private car-clamping companies; • agents acting for retailers demanding payment for "civil recovery" from alleged shoplifters • Law Society Guidance - solicitor acting on a sale or letting of property to a person for personal use or private investment
  • 58. 3. Empowering Consumers • Various (non-statutory) initiatives to give consumers more rights and powers • Midata – voluntary scheme to give consumers more access to their transaction and consumption data, to encourage consumers to compare and switch suppliers – Currently suppliers in 3 key sectors (energy, current accounts and credit cards, and mobile phones), but..
  • 59. 4. Reform of Consumer Law Enforcement Institutions • Abolition of the OFT • Trading Standards - primary enforcer of key consumer protection legislation • Citizens Advice/Citizens Advice Scotland - consumer advice, education and consumer advocacy • The Competition and Markets Authority (CMA) - leadership role in relation to unfair terms enforcement
  • 60. 5. Consumer Rights Act 2015 • Came into force on 1 Oct 2015 • Consumer - an individual acting for purposes which are wholly or mainly outside that individual's trade, business, craft or profession. • Directive “trade purpose is so limited as not to be predominant in the overall context of the contract” • Trader has burden of proving customer is not a consumer
  • 61. CRA - Key Terminology • Trader - a person acting for purposes relating to that person's trade, business, craft or profession, whether acting personally or through another person acting in the trader's name or on the trader's behalf • Includes the activities of any government department or local or public authority • Includes activities leading up to or otherwise related to the contract
  • 62. CRA - Key Terminology • Goods – Any tangible moveable items including water, gas and electricity supplied in limited volume /quantity, e.g. a bottle of water, a gas cylinder or a battery. • Digital Content – New category of product treated similarly to goods – ‘data which are produced and supplied in digital form’
  • 63. CRA - Digital Content • Includes computer programs, apps, games, music, videos and texts, whether accessed through downloading or streaming, from a tangible medium or through any other means • Includes digital content stored and processed remotely e.g. software supplied via cloud computing. • Includes digital content supplied as the result of a service e.g. a website design service.
  • 64. CRA - Supply of Goods • 3 key conditions - goods must be: - – of satisfactory quality; – fit for purpose; and – as described (if a customer has seen a sample or model, goods must match the sample or model) • Installed goods: if installation is part of the contract, the goods will not be considered to conform to the contract if the installation is carried out incorrectly
  • 65. CRA - Supply of Goods • Goods with digital content: where there is a mix of goods, the goods will not be deemed to conform to the contract if the digital content does not conform • Excluded contracts:- – supply of coins or notes for use as currency – goods sold by execution or authority of law – Contracts operating as a mortgage, pledge, charge or other security
  • 66. CRA - Supply of Goods – Key Changes • Goods must match a model seen or examined • New short-term right to reject • Only one attempt to repair or replace • New limits on deduction for use • BUT consumer has no remedy for non-conformities in goods which are caused by materials he has supplied
  • 67. CRA - Supply of Services • Supply of Goods and Services Act 1982 (“SGSA”) continues. Services must be:- – carried out with reasonable skill and care; – within a reasonable time; – for a reasonable price • contracts of employment/apprenticeship excluded and the Secretary of State may make orders excluding other contracts
  • 68. CRA - Supply of Services – Key Changes • Pre-contract information – information required to be given by a trader under the Consumer Contracts Regulations in relation to the services, will form part of the contract • Information provided voluntarily – information given voluntarily about trader or services, orally or in writing, relied on by the consumer when deciding will form part of the contract
  • 69. CRA - Supply of Services – Key Changes Pre-contract information • information required to be given by a trader under the Consumer Contracts Regulations in relation to the services, will form part of the contract Information provided voluntarily • information given voluntarily about trader or services, orally or in writing, relied on by the consumer when deciding will form part of the contract
  • 70. CRA - Supply of Services – Key Changes New remedies: – Services not performed with reasonable skill and care /trader does not comply with information it has provided about the service: right to repeat performance, or, if this is impossible or not done properly, a price reduction – Services not performed within a reasonable time/not in line with information provided about the trader, the consumer has the right to a price reduction.
  • 71. CRA - Supply of Services – Key Changes • Ban on excluding liability • Ban on limiting liability to below the contract price • The services provisions apply regardless of whether a price is paid for the services (although in Scotland they do not apply where a service is provided for free).
  • 72. CRA - Unfair Contract Terms • Fairness Test – significant imbalance to detriment of the consumer • Written terms must be “transparent” – Exemption for price and subject matter: if clear – Grey List Terms… • An unfair contract term is not binding and is liable to potential enforcement action by Trading Standards or the CMA, but consumer can choose to rely on unfair terms
  • 73. CRA - Unfair Contract Terms • Grey List Terms (Schd 2 Pt 1) - examples: – limiting liability for death or personal injury – limiting the legal rights of the consumer – overly high compensation for non performance – allowing trader to dissolve on a discretionary basis – binding terms without opportunity to know them – trader decides subject matter after the terms are binding – terms giving the trader the discretion to decide the price – terms limiting the trader’s commitments undertaken – limiting a consumer right to take legal action
  • 74. REMEDIES - GOODS : Tier 1 First 30 days - short-term right to reject • Applies during the expected life of the product – Faulty products: right to reject i.e. return the product, treat the contract as at an end and receive a refund – BUT if the customer agrees to repair/replacement, the 30 day period is suspended for repair or replacement and is extended until the later of:-  7 days after the waiting period ends;  until the 30 day period + the waiting period ends.
  • 75. REMEDIES - GOODS: Tier 2 First 6 months - repair, replace, final right to reject • Faulty products - after 30 day period has passed, but before 6 months from the date of sale, the CRA assumes that the product was faulty at the date of sale – Trader has to prove that the product was not defective at the date of sale. – one opportunity to :-  replace; or  repair
  • 76. REMEDIES - GOODS: Tier 2 First 6 months - repair, replace, final right to reject • If repair/replacement within the 30 day period, the trader will have used up its one opportunity • If the customer elects for a repair or replacement, but the new or repaired product is faulty or repair/replacement not carried out within a reasonable time, the customer has the right to:- – an “appropriate” price reduction; or – a final right to reject.
  • 77. Remedies - Goods BUT: • A trader can no longer refuse to repair or replace goods on the basis that it would represent a disproportionate remedy compared to a reduction in the purchase price or termination of the contract. • A consumer is no longer required to allow the trader a reasonable time to repair or replace goods before seeking the alternate remedy, or exercising the short- term right to reject, if to do so would cause the consumer significant inconvenience
  • 78. Remedies - Services • Right to Repeat Performance Where the Services are NOT: – performed with skill and care; or, – performed in accordance with information provided concerning the service • If exercised, the trader must: – provide it within a reasonable time, without inconvenience to the consumer; and – bear the costs incurred (inc any labour or materials)
  • 79. Remedies - Services • Right to a reduction in price – If repeat performance not possible, not carried out within a reasonable time without inconvenience, not in accordance with information provided about the trader – “appropriate” reduction takes into account the benefit the consumer has already derived. Normally = the difference in value between the service paid for and the value of the service as provided
  • 80. 6. Alternative Dispute Resolution “The government wants to encourage the development of ADR. Better ADR and easier access to it should also be good for all businesses committed to giving their customers the best possible service” BIS
  • 81. Alternative Dispute Resolution • European Regulation on Dispute Resolution • The Alternative Dispute Resolution for Consumer Disputes Regulations 2015 (2 sets) • Regs apply to contracts formed on a website or by other electronic means • Regs do not apply to a contract to the extent that it is for health services provided by health professionals to patients to assess, maintain or restore their state of health, including the prescription, dispensation and provision of medicinal products and medical devices
  • 82. Alternative Dispute Resolution • If a trader cannot settle a complaint with the consumer must tell customer in durable medium of the name and website address of an ADR entity; and • whether the trader is obliged, or prepared, to submit to ADR operated by that ADR entity • In addition, from 15 February 2016 online traders must tell consumers about the ODR platform established by the Commission
  • 83. Practical Steps • On-premises contracts – review all store notices, till receipts and other documentation in the light of information and fairness requirements. Avoid “your statutory rights are not affected” • Off-premises contracts – ensure you have terms and conditions for off-premises and telephone sales. Many traders do not! • Distance contracts – review your website and terms & conditions
  • 84. Practical Steps • Train your staff – they are in the “front line” • Provide scripts or cheat sheets for consumer- facing staff • Offer a helpline for consumer-facing staff • External and internal escalation procedure for complaints • ADR – tell all customers about ADR options. Will you submit to ADR?
  • 85. Watch this space…. • BIS consultations:- – draft directives relating to the sale of digital content and the online sale of goods to consumers – on how T&Cs can be made more user-friendly and on proposals to introduce fines for unfair terms • Common European Sales Law? • the government is considering making ADR mandatory across all consumer goods and services in the UK …
  • 87. General Data Protection Regulation Are you prepared? Mark Gleeson
  • 88. Agenda • Key issues from the GDPR • To do list • Brexit
  • 89. Introduction • The General Data Protection Regulations received informal political approval • The Regulation has set a 2 year implementation period • The Regulation is likely to come into force in spring 2018
  • 90. Scope and new concepts
  • 91. In brief… • Scope: EU based data controllers and processors in the context of its activities in the EU. • Where no EU presence, the GDPR will still apply whenever an EU resident’s personal data is processed in connection with goods/services offered to them or the behaviour of individuals within the EU is “monitored”. • The GDPR allows Member States to legislate in many areas. • The data protection principles are revised but are broadly similar: fairness, lawfulness and transparency; purpose limitation; data minimisation; data quality; security, integrity and confidentiality. • A new accountability principle
  • 93. In brief… • Under 16 • Restrictions and clarifications around the ability to rely on “legitimate interests” • Consent subject to additional conditions • Effective prohibition on “bundled” consents and offering of services contingent on consent. • Consent must be separable from other written agreements, clearly presented and as easily revoked as given. • Children are “vulnerable individuals” and deserve “specific protection” • Further restrictions may be imposed by codes of conduct. • Additional rules for online services provided to children under 16.
  • 94. “Special categories of personal data”
  • 95. In brief… • Genetic data and biometric data • Sensitive personal data • New conditions regarding the processing of genetic, biometric or health data
  • 96. Transparency In brief… • Controllers must provide information notices to ensure transparency of processing • Specified information must be provided • There is also a general transparency obligation • Much of the additional information will not be difficult to supply – although it may be hard for organisations to provide retention periods • There is an emphasis on clear, concise notices
  • 97. Rights for individuals In brief… • Rights to object • Subject access rights • Data portability • Right to erasure and right to restriction of processing
  • 98. Demonstrate data governance In brief… • Implement measures to reduce the breach risk • Take governance seriously • Privacy Impact Assessments, audits, policy reviews, activity records and appointing a Data Protection Officer
  • 99. Breach notification In brief… • Notification regime applies to data controllers and data processors • Data controllers must maintain an internal breach register • Additional breach notification requirements under PECR still apply
  • 100. Transfers of Personal Data In brief… • Transfers outside the EEA continue to be regulated and restricted • Remains a significant issue • Non-compliance proceedings can be brought against controllers and/or processors • Safe Harbor and Privacy Shield
  • 101. Remedies and liabilities for breach In brief… • Higher of €20,000,000 or, in the case of undertakings, 4% of global turnover • Compensation claims
  • 102. Impact of a Brexit • UK would be outside EEA • Would need to offer “adequate level of protection” • Commission views UK as inadequate due to defective implementation of 1995 Directive • Commission’s infraction proceedings against UK are still live • If UK doesn’t meet 1995 Directive it will not meet GDPR • UK would need to implement “essentially equivalent” measures or non-UK businesses would need to rely on derogations/exemptions
  • 104. Speak to us… Emma Grant| 0115 934 2043 emma.grant@brownejacobson.com Catriona Lothian| 0115 976 6182 catriona.lothian@brownejacobson.com Elish Kennedy| 020 7337 1033 elish.kennedy@brownejacobson.com
  • 105. Speak to us… Mark Gleeson| 0207 871 8534 mark.gleeson@brownejacobson.com Caroline Green| 020 7337 1026 caroline.green@brownejacobson.com Richard Nicholas| 0121 237 3992 richard.nicholas@brownejacobson.com

Notas do Editor

  1. Commercial organisations operating in the UK (that is, organisations that supply goods and services from or to the UK and have a global turnover above £36 million) are required to publish a slavery and human trafficking statement each financial year, which sets out the steps they have taken to ensure there is no slavery or human trafficking in their business or supply chains. Transitional provisions: the obligation will only apply in each financial year ending on or after 31 March 2016. An organisation can comply by stating that it has taken no steps during the financial year to ensure that their business and supply chains are free of slavery and human trafficking. This could lead businesses to be subject to closer scrutiny and public pressure to comply. There is no prescribed form for such a statement. Suggested inclusions are: The organisation’s structure, it’s business and its supply chains It’s policies relating to modern slavery and human trafficking Its due diligence processes in relation to modern slavery and human trafficking. The parts of its business and supply chains where there is a risk of slavery and human trafficking taking place, and the steps taken to manage that risk. Its effectiveness in ensuring that slavery and human trafficking is not taking place in its business or supply chains, measured against such performance indicators as it considers appropriate. The training about slavery and human trafficking available to its staff. If the organisation has a website, the statement must be published don their If there is no website, it must provide a copy of the statement to anyone who makes a written request for one within 30 days of receipt of a request  
  2. The statement will need to set out the steps the organisation has taken during the financial year to ensure that slavery and human trafficking is not taking place in any part of its own business or any of its supply chains.