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COMPARING BUSINESS REGULATION IN 20 ECONOMIES
© 2010 The International Bank for Reconstruction and Development / The World Bank
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A copublication of the World Bank and the International Finance Corporation.




This volume is a product of the staff of the World Bank Group. The findings, interpretations and conclusions expressed
in this volume do not necessarily reflect the views of the Executive Directors of the World Bank or the governments
they represent. The World Bank does not guarantee the accuracy of the data included in this work.

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Additional copies of the Doing Business global reports, Doing Business 2011: Making a Difference for Entrepreneurs,
Doing Business 2010: Reforming through Difficult Times, Doing Business 2009, Doing Business 2008, Doing Business
2007: How to Reform, Doing Business in 2006: Creating Jobs, Doing Business in 2005: Removing Obstacles to Growth
and Doing Business in 2004: Understanding Regulations may be purchased at www.doingbusiness.org.
Contents

Doing Business in the Arab World 2011 is      Regulations affecting 11 areas of the life      Preface                              v
a regional report drawing on the global       of a business are measured: starting a          Executive summary                    1
Doing Business project and its database       business, dealing with construction per-        About Doing Business                 9
as well as the findings of Doing Business     mits, registering property, getting credit,     Doing Business topics
2011, the eighth in a series of annual        protecting investors, paying taxes, trad-
                                                                                               Starting a business                 16
reports investigating regulations that en-    ing across borders, enforcing contracts,
hance business activity and those that        closing a business, getting electricity and      Dealing with construction permits   20
constrain it.                                 employing workers. The getting electric-         Registering property                23
                                              ity and employing workers data are not           Getting credit                      27
Doing Business presents quantitative in-      included in the ranking on the ease of           Protecting investors                30
dicators on business regulations and the      doing business in Doing Business 2011.
                                                                                               Paying taxes                        34
protection of property rights that can be     Data in Doing Business 2011 are cur-
compared across 183 economies—from            rent as of June 1, 2010. The indicators          Trading across borders              38
Afghanistan to Zimbabwe—and over              are used to analyze economic outcomes            Enforcing contracts                 42
time. This report presents a summary of       and identify what reforms have worked,           Closing a business                  45
the Doing Business indicators for 20 Arab     where and why.                                  Ease of doing business
economies: Algeria, Bahrain, Comoros,
                                                                                              Data notes                           50
Djibouti, the Arab Republic of Egypt,         The methodology for the employing
Iraq, Jordan, Kuwait, Lebanon, Mau-           workers indicators changed for Doing            Doing Business indicators
ritania, Morocco, Oman, Qatar, Saudi          Business 2011. See Data notes for details.      Country tables
Arabia, Sudan, the Syrian Arab Repub-                                                         Acknowledgments
lic, Tunisia, the United Arab Emirates,
West Bank and Gaza and the Republic
of Yemen.


THE DOING BUSINESS WEBSITE                    Download reports
                                              Access to Doing Business reports as well as
Current features
                                              subnational and regional reports, reform case
News on the Doing Business project
                                              studies and customized country and regional
http://www.doingbusiness.org
                                              profiles
Rankings                                      http://www.doingbusiness.org/Reports
How economies rank—from 1 to 183
                                              Subnational and regional projects
http://www.doingbusiness.org/Rankings
                                              Differences in business regulations at the
Doing Business reforms                        subnational and regional level
Short summaries of DB2011 reforms, lists of   http://www.doingbusiness.org/
reformers since DB2004                        Subnational-Reports
http://www.doingbusiness.org/Reforms
                                              Law library
Historical data                               Online collection of laws and regulations
Customized data sets since DB2004             relating to business and gender issues
http://www.doingbusiness.org/Custom-Query     http://www.doingbusiness.org/Law-library
                                              http://wbl.worldbank.org
Methodology and research
The methodology and research papers           Local partners
underlying Doing Business                     More than 8,200 specialists in 183 economies
http://www.doingbusiness.org/Methodology      who participate in Doing Business
http://www.doingbusiness.org/Research         http://www.doingbusiness.org/Local-Partners/
                                              Doing-Business
                                              Business Planet
                                              Interactive map on the ease of doing business
                                              http://rru.worldbank.org/businessplanet
PREFACE      v

Preface   A vibrant, competitive private sector—with firms making investments, creating jobs
          and improving productivity—promotes growth and expands opportunities for the
          poor. In the words of an 18-year-old Ecuadoran in Voices of the Poor, a World Bank
          survey capturing the perspectives of poor people around the world, “First, I would like
          to have work of any kind.” Enabling the growth of a competitive, transparent private
          sector —and ensuring that poor people can participate in its benefits—requires a
          regulatory environment where new entrants with drive and good ideas, regardless of
          their position in society, can get started in business and where firms can invest and
          grow without government interference, generating more jobs.

          Beginning in early 2011, the Arab world and the broader Middle East and North Af-
          rica region has witnessed a series of sweeping political changes. Although driven by a
          variety of factors, one key driver of these changes has been a sense of frustration, par-
          ticularly by young people, that they have not been able to find jobs. Hence, renewed at-
          tention is focused on the need to create more competitive private sectors wherein more
          innovative industries can grow and thrive – generating more employment opportuni-
          ties for all, especially young people. Their quest for more transparency, accountability
          and participation in the political and economic sphere also reflects their desire for a
          level playing field, which underpins a truly competitive business environment.

          Doing Business in the Arab World 2011 is the third in a series of annual reports bench-
          marking the regulations that enhance business activity and those that constrain it in 20
          economies in the Arab world. The report presents quantitative indicators on business
          regulation and the protection of property rights in those 20 economies, and it is based
          wholly on the data and analysis of the Doing Business 2011 report that was published
          in November 2010. The data are current as of June 2010.

          A fundamental premise of Doing Business is that economic activity requires good
          rules—rules that establish and clarify property rights and reduce the cost of resolving
          disputes; rules that increase the predictability of economic interactions and provide
          contractual partners with certainty and protection against abuse. The objective is
          regulations designed to be efficient, accessible to all and simple in their implementa-
          tion. Doing Business gives higher scores in some areas for stronger property rights
          and investor protections, such as stricter disclosure requirements in related-party
          transactions.

          Doing Business is limited in scope. It takes the perspective of domestic, primarily
          smaller companies and measures the regulations applying to them through their life
          cycle. Economies are ranked on the basis of 9 areas of regulation—for starting a busi-
          ness, dealing with construction permits, registering property, getting credit, protecting
          investors, paying taxes, trading across borders, enforcing contracts and closing a busi-
          ness. In addition, data are presented for regulations on employing workers and for a
          set of pilot indicators on getting electricity.

          It does not consider the costs and benefits of regulation from the perspective of society
          as a whole. Nor does it measure all aspects of the business environment that matter to
          firms and investors or affect the competitiveness of an economy. For example, it does
          not measure security, political risk, or macroeconomic variables. Its aim is simply to
          supply business leaders and policy makers with a fact base for informing policy mak-
          ing and to provide open data for research on how business regulations and institutions
          affect such economic outcomes as productivity, investment, informality, corruption,
          unemployment and poverty.
vi    DOING BUSINESS IN THE ARAB WORLD 2011


Through its indicators, the global Doing Business report has tracked changes to busi-
ness regulation around the world, recording more than 1,500 important improvements
since 2004. Since its launch in 2003, the global Doing Business report has stimulated
debate about policy through its data and benchmarks, both by exposing potential chal-
lenges and by identifying where policy makers might look for lessons and good prac-
tices. Governments have reported more than 280 business regulation reforms inspired
or informed by Doing Business since 2005, including 40 among the 20 economies of
the Arab world. Most were nested in broader programs of investment climate reform
aimed at enhancing economic competitiveness, as in Colombia, Kenya and Liberia.

Well designed and streamlined business regulations will have a stronger impact on
growth and employment in an environment where rules of the game are the same for
everyone. This is best achieved with reforms that extend beyond the regulatory issues
measured by the Doing Business indicators. In structuring their reform programs for
the private sector, governments should recognize the need to use multiple information
sources, and reach out to many stakeholders and interest groups, all of whom bring
important issues and concerns to the debate. World Bank Group dialogue with gov-
ernments on the investment climate is designed to encourage critical use of the data,
sharpening judgment, avoiding a narrow focus on improving Doing Business rankings
within a framework which encourages broad-based reforms that enhance the invest-
ment climate.

This volume is a product of the staff of the World Bank Group. The team would like to
thank all World Bank Group colleagues from the regional departments and networks
for their contributions to this effort.




Augusto Lopez-Claros                                  Simon C. Bell
Director                                              Sector Manager
Global Indicators & Analysis                          Financial and Private Sector Development
Financial and Private Sector Development Network      Middle East and North Africa
World Bank Group                                      World Bank Group
STARTING A BUSINESS                     1

Executive                                      FIGURE 1.1
                                               Strengthening credit information systems and easing cross-border trade,

summary                                        most popular reforms in the Arab world last year
                                               Share of Arab economies with at least 1 Doing Business reform making it easier to do business, by topic (%)
                                                                        0                          10                         20                         30                         40
                                                          Starting a
                                                            business
                                                       Dealing with                                                                         Doing Business reform by report year
                                               construction permits
                                                        Registering                                                                                DB2011 only
                                                           property                                                                                DB2005–DB2011
                                                             Getting
                                                               credit
                                                         Protecting
                                                           investors
                                                              Paying
                                                                taxes
                                                     Trading across
                                                             borders
                                                          Enforcing
                                                          contracts
                                                             Closing
                                                         a business
Economies in the Arab world continue
                                               Note: Not all indicators are covered for the full period. Paying taxes, trading across borders, dealing with construction permits and
in 2009/10 to make it easier for small- to     protecting investors were introduced in Doing Business 2006.
medium-size enterprises to do business.        Source: Doing Business database.

      In the past year, firms around the
world felt the repercussions of what           spections. Similarly, Tunisia upgraded                                    other custom posts around the country.
began as a financial crisis in mostly          its electronic data interchange system                                    The United Arab Emirates streamlined
high-income economies and then spread          for imports and exports, speeding up                                      document preparation and reduced the
as an economic crisis to many more.            the assembly of import documents. In                                      time to trade with the launch of Dubai
While some economies were hit harder           Egypt, modern customs centers are being                                   Customs’ comprehensive new customs
than others, policy makers around the          established at major ports and new in-                                    system, “Mirsal 2.” Saudi Arabia reduced
world took steps in the past year to make      formation technology systems are being                                    the time to import by launching a new
it easier for firms to start up and operate.   implemented. In particular, electronic                                    container terminal at the Jeddah Islamic
This is important. How easy or difficult it    submission of export and import docu-                                     Port. In West Bank and Gaza, more ef-
is to start and run a business—and how         ments was introduced at Alexandria Port.                                  ficient processes at Palestinian customs
efficient courts and insolvency proceed-       These new systems are being rolled out to                                 made trading easier.
ings are—can influence how firms cope
with crises. Business conditions also af-       BOX 1.1
fect how quickly new opportunities can          Measuring regulation throughout the life cycle of a business
be seized against the backdrop of finan-        This year’s aggregate ranking on the ease of doing business is based on indicator sets that
cial and economic crises.                       measure and benchmark regulations affecting 9 areas in the life cycle of a business: starting
      Between June 2009 and May 2010,           a business, dealing with construction permits, registering property, getting credit, protecting
governments in 117 economies—includ-            investors, paying taxes, trading across borders, enforcing contracts and closing a business. Doing
                                                Business also looks at regulations on employing workers and, as a new initiative, getting electric-
ing 10 economies from the Arab world—
                                                ity (neither of which is included in this year’s aggregate ranking).1
implemented 216 business regulation             Doing Business encompasses 2 types of data and indicators. “Legal scoring indicators,” such as
reforms. These reforms made it easier to        those on investor protections and legal rights for borrowers and lenders, provide a measure of
start and operate a business, improved          legal provisions in the laws and regulations on the books. Doing Business gives higher scores
transparency, strengthened property             for stronger investor and property rights protections in some areas, such as stricter disclosure
rights, and helped streamline commer-           requirements in related-party transactions. “Time and motion indicators,” such as those on
cial dispute resolution and bankruptcy          starting a business, registering property and dealing with construction permits, measure the
                                                efficiency and complexity in achieving a regulatory goal by recording the procedures, time and
procedures. In the Arab world, last year’s
                                                cost to complete a transaction in accordance with all relevant regulations from the point of view
most popular reforms—strengthening              of the entrepreneur. Any interaction of the company with external parties such as government
credit information systems and easing           agencies counts as one procedure. Cost estimates are recorded from official fee schedules where
cross-border trade—together, accounted          these apply. For a detailed explanation of the Doing Business methodology, see Data notes.
for half the region’s total (figure 1.1).       1. The methodology underlying the employing workers indicators is being refined in consultation with relevant experts and stakehold-
                                                ers. The getting electricity indicators are a pilot data set. (For more detail, see the annexes on these indicator sets.) Aggregate rankings
      Bahrain built a modern new port,          published in Doing Business 2010 were based on 10 indicator sets and are therefore not comparable. Comparable rankings based on 9
improved its electronic data interchange        topics for last year along with this year are presented in table 1.1 and on the Doing Business website (http://www.doingbusiness.org).
system, and introduced risk-based in-
2        DOING BUSINESS IN THE ARAB WORLD 2011


TABLE 1.1
Rankings on the ease of doing business


 AW DB2011 DB2010                            DB2011     AW DB2011 DB2010                                 DB2011     AW DB2011 DB2010                           DB2011
RANK RANK RANK ECONOMY                       REFORMS   RANK RANK RANK ECONOMY                            REFORMS   RANK RANK RANK ECONOMY                      REFORMS
         1       1    Singapore                 0            62    61   Fiji                                1           123   116   Russian Federation            2
         2       2    Hong Kong SAR, China      2            63    82   Czech Republic                      2           124   122   Uruguay                       1
         3       3    New Zealand               1            64    56   Antigua and Barbuda                 0           125   121   Costa Rica                    0
         4       4    United Kingdom            2            65    60   Turkey                              0           126   130   Mozambique                    1
         5       5    United States             0            66    65   Montenegro                          3           127   124   Brazil                        1
         6       6    Denmark                   2            67    77   Ghana                               2           128   125   Tanzania                      0
         7       9    Canada                    2            68    64   Belarus                             4           129   131   Iran, Islamic Rep.            3
         8       7    Norway                    0            69    68   Namibia                             0           130   127   Ecuador                       1
         9       8    Ireland                   0            70    73   Poland                              1           131   128   Honduras                      0
        10      10    Australia                 0            71    66   Tonga                               1           132   142   Cape Verde                    3
    1   11      12    Saudi Arabia              4            72    62   Panama                              2           133   132   Malawi                        2
        12      13    Georgia                   4            73    63   Mongolia                            0           134   135   India                         2
        13      11    Finland                   0       7    74    69   Kuwait                              0      13   135   133   West Bank and Gaza            1
        14      18    Sweden                    3            75    72   St. Vincent and the Grenadines      0      14   136   136   Algeria                       0
        15      14    Iceland                   0            76    84   Zambia                              3           137   134   Nigeria                       0
        16      15    Korea, Rep.               1            77    71   Bahamas, The                        0           138   137   Lesotho                       0
        17      17    Estonia                   3            78    88   Vietnam                             3           139   149   Tajikistan                    3
        18      19    Japan                     1            79    78   China                               1           140   138   Madagascar                    2
        19      16    Thailand                  1            80    76   Italy                               1           141   139   Micronesia, Fed. Sts.         0
        20      20    Mauritius                 1            81    79   Jamaica                             1           142   140   Bhutan                        1
        21      23    Malaysia                  3            82    81   Albania                             1           143   143   Sierra Leone                  3
        22      21    Germany                   1            83    75   Pakistan                            1      15   144   144   Syrian Arab Republic          3
        23      26    Lithuania                 5            84    89   Croatia                             2           145   147   Ukraine                       3
        24      27    Latvia                    2            85    96   Maldives                            1           146   141   Gambia, The                   0
        25      22    Belgium                   1            86    80   El Salvador                         0           147   145   Cambodia                      1
        26      28    France                    0            87    83   St. Kitts and Nevis                 0           148   146   Philippines                   2
        27      24    Switzerland               0            88    85   Dominica                            0           149   148   Bolivia                       0
    2   28      25    Bahrain                   1            89    90   Serbia                              1           150   150   Uzbekistan                    0
        29      30    Israel                    1            90    87   Moldova                             1           151   154   Burkina Faso                  4
        30      29    Netherlands               1            91    86   Dominican Republic                  0           152   151   Senegal                       0
        31      33    Portugal                  2            92    98   Grenada                             3           153   155   Mali                          3
        32      31    Austria                   1            93    91   Kiribati                            0      16   154   153   Sudan                         0
        33      34    Taiwan, China             2       8    94    99   Egypt, Arab Rep.                    2           155   152   Liberia                       0
        34      32    South Africa              0            95    92   Seychelles                          1           156   158   Gabon                         0
        35      41    Mexico                    2            96   106   Solomon Islands                     1           157   156   Zimbabwe                      3
        36      46    Peru                      4            97    95   Trinidad and Tobago                 0      17   158   157   Djibouti                      0
        37      35    Cyprus                    0            98    94   Kenya                               2      18   159   159   Comoros                       0
        38      36    Macedonia, FYR            2            99    93   Belize                              0           160   162   Togo                          0
        39      38    Colombia                  1           100   101   Guyana                              3           161   160   Suriname                      0
    3   40      37    United Arab Emirates      2           101   100   Guatemala                           0           162   163   Haiti                         1
        41      40    Slovak Republic           0           102   102   Sri Lanka                           0           163   164   Angola                        1
        42      43    Slovenia                  3           103   108   Papua New Guinea                    1           164   161   Equatorial Guinea             0
        43      53    Chile                     2           104   103   Ethiopia                            1      19   165   167   Mauritania                    0
        44      47    Kyrgyz Republic           1       9   105   104   Yemen, Rep.                         0      20   166   166   Iraq                          0
        45      42    Luxembourg                1           106   105   Paraguay                            1           167   165   Afghanistan                   0
        46      52    Hungary                   4           107   111   Bangladesh                          2           168   173   Cameroon                      1
        47      49    Puerto Rico               0           108   123   Marshall Islands                    1           169   168   Côte d’Ivoire                 1
        48      44    Armenia                   1           109    97   Greece                              0           170   172   Benin                         1
        49      48    Spain                     3           110   110   Bosnia and Herzegovina              2           171   169   Lao PDR                       1
    4   50      39    Qatar                     0      10   111   107   Jordan                              2           172   170   Venezuela, RB                 1
        51      51    Bulgaria                  2           112   117   Brunei Darussalam                   3           173   171   Niger                         1
        52      50    Botswana                  0      11   113   109   Lebanon                             1           174   174   Timor-Leste                   1
        53      45    St. Lucia                 0      12   114   114   Morocco                             1           175   179   Congo, Dem. Rep.              3
        54      55    Azerbaijan                2           115   113   Argentina                           0           176   175   Guinea-Bissau                 1
    5   55      58    Tunisia                   2           116   112   Nepal                               0           177   177   Congo, Rep.                   1
        56      54    Romania                   2           117   119   Nicaragua                           1           178   176   São Tomé and Principe         1
    6   57      57    Oman                      0           118   126   Swaziland                           2           179   178   Guinea                        0
        58      70    Rwanda                    3           119   118   Kosovo                              0           180   180   Eritrea                       0
        59      74    Kazakhstan                4           120   120   Palau                               0           181   181   Burundi                       1
        60      59    Vanuatu                   0           121   115   Indonesia                           3           182   182   Central African Republic      0
        61      67    Samoa                     1           122   129   Uganda                              2           183   183   Chad                          0

Source: Doing Business database
EXECUTIVE SUMMARY       3
FIGURE 1.2                                                                                                      understanding some of the underlying
Fifty percent of economies in the Arab world reformed business regulation in 2009/10
                                                                                                                causes of the financial crisis. But where
Share of economies with at least 1 Doing Business reform making it easier to do business (%)                    business regulation is transparent and ef-
Eastern Europe                                                                                                  ficient, opportunities are less likely to be
 & Central Asia                                                                                          84
      East Asia                                                                                                 based on personal connections or special
      & Pacific                                                                                     75
                                                                                                                privileges. Moreover, when more eco-
         OECD
  high income                                                                                  67               nomic activity takes place in the formal
        South                                                                                                   economy, it can be subject to beneficial
          Asia                                                                            63
                                                                                                                regulations and taxation. Since 2003,
   Middle East
 & North Africa                                                                       61                        when the Doing Business project started,
  Sub-Saharan
                                                                                     59                         policy makers in more than 75% of the
        Africa
                                                                                                                world’s economies have made it easier
 Arab world                                                              4750                                   to start a business in the formal sector.
 Latin America
  & Caribbean                                                            47                                     A recent study using data collected from
Note: Sub-Saharan Africa includes 3 Arab economies: Comoros, Mauritania and Sudan.
                                                                                                                company registries in 100 economies
Source: Doing Business database.                                                                                over 8 years found that economies with
                                                                                                                efficient business registration systems
                                                                                                                have a higher firm entry rate and greater
     In 2005, only 2 economies in the                             eliminated the minimum threshold for          business density on average.2
region—Kuwait and Saudi Arabia—had                                loans included in the credit bureau data-           Ultimately this is about people. The
private credit bureaus; today 6 do. Arab                          base. This move expanded the database’s       economic crisis has made it more im-
economies continue to improve their                               coverage of individuals and firms to 2.8%     portant than ever to create new jobs and
credit information systems in 2009/10.                            of the adult population. The United Arab      preserve existing ones. As the number of
Jordan has set up a regulatory framework                          Emirates enhanced access to credit by         unemployed people reached 212 million
for establishing a private credit bureau as                       setting up a legal framework for the          in 2009—34 million more than at the
well as lowering the threshold for loans to                       operation of a private credit bureau and      onset of the crisis in 20073—job creation
be reported to the public credit registry.                        requiring that financial institutions share   became a top priority for policy makers
Lebanon allowed banks online access to                            credit information.                           around the world. With public budgets
the public credit registry’s reports. Syria                             Through indicators benchmarking         tighter as a result of stimulus packages
                                                                  183 economies, Doing Business sheds           and contracting fiscal revenues, govern-
FIGURE 1.3                                                        light on how easy or difficult it is for      ments must now do more with less. Un-
Where do Arab economies rank on                                   a local entrepreneur to open and run          leashing the job creation potential of small
business-friendly regulations?
DB2011 ranking on ease of doing business (1–183)                  a small to medium-size business while         private enterprises is therefore vital.
                                              #1                  complying with relevant regulations.                Small and medium-size businesses
                                              economy
                                                                  It measures and tracks changes in the         indeed have great potential to create
             OECD high income
                                                                  regulations applying to these compa-          jobs. They account for an estimated 95%
                                      30
                                                                  nies throughout their life cycle—from         of firms and 60–70% of employment
                                                                  start-up to closing (box 1.1). The results    in OECD high-income economies and
                                                                  have stimulated policy debates in more        60–80% of employment in such econ-
 Eastern Europe & Central Asia        72                          than 80 economies and enabled a grow-         omies as Chile, China, South Africa,
              East Asia & Pacific      87                         ing body of research on how firm-level        and Thailand.4 It makes sense for policy
Latin America & Caribbean              96                         regulation relates to economic outcomes       makers to help such businesses grow.
Middle East & North Africa            103      Arab world
                     South Asia       117
                                                                  across economies.1 A fundamental prem-        Improving their regulatory environment
                                                                  ise of Doing Business is that economic ac-    is one way to support them.
             Sub-Saharan Africa       137                         tivity requires good rules that are trans-
                                                                  parent and accessible to all.                 WHAT WERE THE TRENDS IN
                                                                        Doing Business does not cover all       2009/10?
                                                                  factors relevant for business. For exam-
                                              183
                       Average ranking on
                                                                  ple, it does not evaluate macroeconomic       For policy makers seeking to improve
                    the ease of doing business                    conditions, infrastructure, workforce         the regulatory environment for business,
                                    (1–183)
                                                                  skills, or security. Nor does it assess       priorities varied across regions this past
Note: Sub-Saharan Africa includes 3 Arab economies: Comoros,
Mauritania and Sudan.
                                                                  market regulation or the strength of fi-      year.
Source: Doing Business database.                                  nancial systems—both key factors in
4         DOING BUSINESS IN THE ARAB WORLD 2011


        FIGURE 1.4                                                                                                                                                                         DB change score
        In the past 5 years about 85% of economies made it easier to do business                                                                                                                       0.5

        Five-year measure of cumulative change in Doing Business indicators between DB2006 and DB2011

                                                                                                                                                                                                       0.4




                                                                                                                                                                                                       0.3

                                                            Doing business
                                                            became easier
                                                                                                                                                                                                       0.2




                                                                                                                                                                                                       0.1
                   GEORGIA
                   RWANDA
                   BELARUS
            BURKINA FASO




                     ZAMBIA
            SAUDI ARABIA
                         MALI
         KYRGYZ REPUBLIC
                      GHANA
                    CROATIA
             KAZAKHSTAN
          MACEDONIA, FYR
            MOZAMBIQUE
          EGYPT, ARAB REP.
                   UKRAINE
                       CHINA
                   ALBANIA
                TAJIKISTAN
                     NIGERIA
          CZECH REPUBLIC
   SYRIAN ARAB REPUBLIC
            SIERRA LEONE
               UZBEKISTAN
                 COLOMBIA
              AZERBAIJAN
                   SENEGAL
            MADAGASCAR
                   ARMENIA
                         PERU
                MAURITIUS
                    MALAWI
                   VIETNAM
             TIMOR-LESTE
BOSNIA AND HERZEGOVINA
                     FRANCE
                    POLAND
              GUATEMALA
                     MEXICO
                         HAITI

                        INDIA
    DOMINICAN REPUBLIC
               YEMEN, REP.
    RUSSIAN FEDERATION
         CONGO, DEM. REP.
                        TOGO
                     TUNISIA
                  DENMARK
                CAMBODIA
                INDONESIA
            CÔTE D'IVOIRE
              MAURITANIA
        IRAN, ISLAMIC REP.
                       NIGER
                    ANGOLA
                 MOROCCO
                  SLOVENIA

                 THAILAND
                    LAO PDR
         SLOVAK REPUBLIC

      HONG KONG, CHINA




                   ETHIOPIA
               CAMEROON
                 TANZANIA
                     TURKEY
   UNITED ARAB EMIRATES



                PORTUGAL

         UNITED KINGDOM
                      SERBIA
                       BENIN
           GUINEA-BISSAU
              GAMBIA, THE
               SWAZILAND
                  ROMANIA
                      SUDAN
                 PARAGUAY
                  BULGARIA
             BANGLADESH
                 MALDIVES
                   UGANDA
                    SWEDEN
                    ALGERIA
                BOTSWANA
                  VANUATU




                AUSTRALIA
                    JORDAN
                      BRAZIL
      PAPUA NEW GUINEA
Note: The DB change score illustrates the level of change in the regulatory environment for local entrepreneurs as measured by 9 Doing Business indicator sets over a period of 5 years.
This year’s DB change score ranges from –0.1 to 0.54. More details on how the DB change score is constructed can be found in the Data notes.
Source: Doing Business database.


QUICK RESPONSE TO CRISIS                                                   revised nor modernized for decades, and                                    integration efforts. Some of these efforts
The global crisis triggered major legal                                    these outdated laws fall far short of inter-                               built on existing initiatives—such as the
and institutional reforms in 2009/10. Fac-                                 national best practice standards. There                                    Southern African Customs Union. In
ing rising numbers of insolvencies and                                     is, therefore, a need to revise the laws, to                               East Africa, single border controls ex-
debt disputes, 16 economies—mostly in                                      focus on the reorganization of debtors in                                  pedited crossings between Rwanda and
Eastern Europe and Central Asia and the                                    financial distress, and to decriminalize                                   Uganda. Although customs authorities
OECD high-income group—reformed                                            bankruptcy6. In 2008/09, Kuwait imple-                                     in Kenya, Tanzania, and Uganda still use
their insolvency regimes—including                                         mented rescue statutes enabling compa-                                     different electronic data systems, efforts
Belgium, the Czech Republic, Hungary,                                      nies in financial difficulties on the verge                                are under way to create a single interface
Japan, the Republic of Korea, Romania,                                     of insolvency to reorganize themselves,                                    between these systems. Overall, 27 of 46
Spain, the United Kingdom, and the                                         restructure their debt, and apply other                                    Sub-Saharan African economies imple-
Baltic states.5 Particularly in times of                                   measures to regain financial health and                                    mented Doing Business reforms—49 re-
economic distress, efficient court and                                     restore profitability. The plan aims to                                    forms in all.
bankruptcy procedures are needed to                                        protect companies from creditors if they
ensure that assets can be reallocated                                      file a viable business plan.                                               ELECTRONIC SYSTEMS ON THE RISE
                                                                                                                                                      AROUND THE GLOBE
quickly and do not get stuck in court.
Most of the reforms in this area focused                                   TRADE FACILITATION POPULAR IN                                              In economies around the world, regard-
                                                                           THE ARAB WORLD
on improving or introducing reorganiza-                                                                                                               less of location and income level, policy
tion procedures to ensure that viable                                      About half of all trade facilitation re-                                   makers are adopting technology to make
firms can continue operating.                                              forms in 2009/10 took place in the Arab                                    it easier to do business, lower transac-
      There are few reorganizations pro-                                   world (with 6) and Sub-Saharan Africa                                      tions costs, and increase transparency. In
cedures in the Arab world despite the                                      (with 9). Bahrain, the Arab Republic of                                    Latin America and the Caribbean, where
fact that many of the countries have                                       Egypt, the United Arab Emirates, and 3                                     47% of economies implemented business
reorganization provisions in their laws.                                   other Arab economies modernized cus-                                       regulation reforms in the past year, 23 of
Such reorganization provisions tend to                                     toms procedures and port infrastructure                                    the 25 reforms simplified administrative
be heavily creditor-driven, providing                                      to facilitate trade and align with inter-                                  processes. Many did so by introducing
little flexibility for debtors to negotiate.                               national standards. In Sub-Saharan Af-                                     online procedures or synchronizing the
Many of the region’s laws have not been                                    rica, several were motivated by regional                                   operations of different agencies through
DB change score
                                                                                                                                  0.5




                                                                                                                                  0.4




                                                                                                                                  0.3




                                                                                                                                  0.2




                                                                                                                                  0.1




                                                                                                VENEZUELA, R.B.
                                                                                                CONGO, REP.




                                                                                                ARGENTINA
                                                                                                SINGAPORE
                                                                                                ZIMBABWE
                                                                                                LITHUANIA



                                                                                                SURINAME
                                                                                                COMOROS




                                                                                                PAKISTAN
                                                                                                FINLAND




                                                                                                NORWAY
                                                                                                NAMIBIA




                                                                                                ICELAND
                                                                                                ESTONIA
                                                                                                GUINEA
                                                                                                GABON
                                                                                                PALAU



                                                                                                CHAD

                                                                                                ITALY
                                                                                                FIJI
                SOLOMON ISLANDS
                     UNITED STATES
                         KOREA, REP.
                         COSTA RICA
                      AFGHANISTAN
                             BHUTAN
                         HONDURAS
             WEST BANK AND GAZA
                        CAPE VERDE
                         MONGOLIA
                             GUYANA
             MICRONESIA, FED. STS.
                           LESOTHO
                    TAIWAN, CHINA
                               ISRAEL
                       EL SALVADOR
                          MOLDOVA
                            IRELAND
                          HUNGARY
               MARSHALL ISLANDS
                              SAMOA
                          MALAYSIA
                           URUGUAY
                                  IRAQ
                            BELGIUM
                           BURUNDI
                                OMAN
                        NICARAGUA
                                 SPAIN
                            DJIBOUTI
                              TONGA
                       PUERTO RICO
                           LEBANON
                           ECUADOR
                              GREECE
                              LATVIA
                               KENYA
                        PHILIPPINES
                             KUWAIT
                     SOUTH AFRICA
                             ERITREA
                            CANADA
                      SWITZERLAND
 ST. VINCENT AND THE GRENADINES
           ANTIGUA AND BARBUDA
                           GRENADA
            TRINIDAD AND TOBAGO
                          SRI LANKA
                             KIRIBATI
                               BELIZE
                            JAMAICA
              EQUATORIAL GUINEA
                             AUSTRIA
        CENTRAL AFRICAN REPUBLIC
                          DOMINICA
                        SEYCHELLES
                             BOLIVIA
                     NEW ZEALAND
                            PANAMA
               ST. KITTS AND NEVIS
                            ST. LUCIA
                                NEPAL
           SÃO TOMÉ AND PRINCIPE
                     NETHERLANDS
                                JAPAN
                                 CHILE
                          GERMANY
                                                                                                                                 –0.1
                                                                                                    Doing business
                                                                                                     became more
                                                                                                       difficult




electronic systems. Through technology,     WHERE IS IT EASIEST TO DO                   prove them. Hong Kong SAR (China) and
Brazil, Chile, Ecuador, and Mexico sim-     BUSINESS?                                   Singapore turned their one-stop shops
plified start-up, Colombia eased con-                                                   for building permits into online systems
struction permitting, and Nicaragua         Globally, doing business remains easi-      in 2008. Denmark just introduced a new
made it easier to trade across borders.     est in OECD high-income economies.          computerized land registration system.
      In South Asia, where 5 of 8 econo-    In Sub-Saharan Africa and South Asia,       The United Kingdom recently introduced
mies introduced changes (7 in all), India   entrepreneurs have it hardest and prop-     online filing at commercial courts.
continued improvements to its electronic    erty protections are weakest across the 9        Top-ranking economies also often
registration system for new firms by        areas of business regulation included in    use risk-based systems to focus their
allowing online payment of stamp fees.      this year’s ranking on the ease of doing    resources where they matter most, such
Across Eastern Europe, the implemen-        business (figure 1.3).                      as the supervision of complex building
tation of European Union regulations             Singapore retains the top ranking      projects. Germany and Singapore are
encouraging electronic systems triggered    on the ease of doing business this year,    among the 85 economies that have fast-
the implementation of electronic cus-       followed by Hong Kong SAR (China),          track permit application processes for
toms systems in Latvia and Lithuania,       New Zealand, the United Kingdom, the        small commercial buildings.
among other changes. In the Arab world,     United States, Denmark, Canada, Nor-             Finally, these economies hold
Saudi Arabia allows registration with the   way, Ireland, and Australia. Change con-    public servants accountable through
General Organization of Social Insur-       tinued at the top. Among the top 25         performance-based systems. Australia,
ance (GOSI) to be done online. Egypt        economies, 18 made it even easier to do     Singapore, and the United States have
recently launched a new system to estab-    business this past year. The top ranked     used performance measures in the ju-
lish companies electronically. The first    Arab economy, Saudi Arabia, climbed         diciary since the late 1990s. Malaysia
phase of the system, allowing online        one position to 11 after initiated 4 re-    introduced a performance index for
submission of the registration applica-     forms last year.                            judges in 2009. Case disposal rates are
tion, is in place.                               Economies where it is easy to do       already improving.
                                            business often have advanced e-govern-
                                            ment initiatives. E-government kicked
                                            off in the 1980s, and economies with
                                            well-developed systems continue to im-
6     DOING BUSINESS IN THE ARAB WORLD 2011


MORE WAYS OF TRACKING CHANGE IN               time, this year’s report introduces a new    just 7.0% of income per capita. In 2007,
BUSINESS REGULATION
                                              measure. The DB change score provides        Saudi Arabia was among the top 10
Every year Doing Business recognizes the      a 5-year measure of how business regula-     economies that improved the most. It
10 economies that improved the most in        tions have changed in 174 economies.7        streamlined the document requirements
the ease of doing business in the previous    It reflects all changes in an economy’s      for importing. It carried this out by abol-
year and introduced policy changes in 3       business regulation as measured by the       ishing a consular certificate requirement
or more areas. This past year Kazakhstan      Doing Business indicators—such as a          and allowing the electronic transfer of
took the lead. Kazakhstan amended its         reduction in the time to start a business    data instead of requiring hard copies of
company law and introduced regulations        thanks to a one-stop shop or an increase     documents to be submitted. Saudi Ara-
to streamline business start-up and re-       in the strength of investor protection       bia also improved the capacity of its port
duce the minimum capital requirement          index thanks to new stock exchange rules     facilities, thus allowing the port of Jeddah
to 100 tenge ($0.70). It made dealing         that tighten disclosure requirements for     to clear more containers per day. It also
with construction permits less cumber-        related-party transactions. The findings     eliminated its paid-in minimum capital
some by introducing several new build-        are encouraging: in about 85% of the 174     requirement, which used to amount to
ing regulations in 2009, a new one-stop       economies, doing business is now easier      1,057% of income per capita—previously
shop for construction-related formalities     for local firms (figure 1.4).                one of the highest in the region. Reforms
and a risk-based approach for permit                The 10 economies that made the         continued. In 2007/08, Saudi Arabia re-
approvals. Traders benefit from improve-      largest strides in making their regulatory   formed in 4 areas covered by Doing
ments to the automated customs infor-         environment more favorable to business       Business. In 2008/09, it further enhanced
mation system and risk-based systems.         are Georgia, Rwanda, Belarus, Burkina        its business start-up process and made
Several trade-related documents, such as      Faso, Saudi Arabia, Mali, the Kyrgyz Re-     dealing with construction permits easier.
the bill of lading, can now be submitted      public, Croatia, Kazakhstan, and Ghana.      In 2009/10, it implemented changes in 4
online, and customs declarations can be       All implemented more than a dozen            regulatory areas: Getting Credit - Legal
sent in before the cargo arrives. Mod-        Doing Business reforms over the 5 years.     Rights, Trading across Borders, Dealing
ernization efforts, already under way         Several—including Georgia, Rwanda,           with Construction Permits, and Closing
for several years, also include a risk        Belarus, Burkina Faso, the Kyrgyz Re-        a Business.
management system to control goods            public, Croatia, and Kazakhstan—have               According to Doing Business 2005,
crossing the national border and a mod-       also been recognized as top 10 Doing         starting a limited liability company in
ern inspection system (TC-SCAN) at the        Business reformers in previous years.        Egypt wasn’t easy: It took 13 procedures,
border crossing point shared with China.            Between 2005 and 2010, almost all      more than a month, and required paid-in
As a result, the time to export fell by 8     economies in the Arab world have made        minimum capital of 8 times the average
days, the time to import by 9 days and        it easier to do business by implementing     income per capita. Today it takes just a
the number of documents required for          reforms that have had a positive impact      week, with no minimum capital require-
trade by 1. Kazakhstan also increased         on Doing Business indicators. Out of the     ment. Egypt implemented measures in
the requirements for legal disclosure in      174 economies, Saudi Arabia is among         8 areas. For example, it created its first
related-party transactions. Thanks to the     the top 5 reformers, according to the        private credit bureau, established a one-
amendments to its company law, compa-         new measure. Egypt and the Syrian Arab       stop shop for company registration, and
nies must describe transactions involv-       Republic are 2 more of the 20 economies      introduced low, fixed transfer fees for
ing conflicts of interest in their annual     that made the largest efforts to improve     property registration—costing EGP 2000
report.                                       their business regulatory environment,       (USD 331), rather than 3% of the value of
     Yearly movements in rankings can         according to the 5-year measure of cu-       the property. As a result, property regis-
provide some indication of changes in         mulative change.                             tration costs were reduced from an aver-
an economy’s regulatory environment                 Saudi Arabia’s DB change score         age of 5.9% of the property value to just
for firms, but they are always relative.      shows that its regulatory reforms have       1% in 2006. New property registrations
An economy’s ranking might change be-         been cumulative and substantial. Since       jumped by 39% in the following year.
cause of developments in other econo-         2006, Saudi Arabia has implemented 17              Syria was one of the first economies
mies. Moreover, year-to-year changes in       business regulation reforms in the areas     in the Arab world to revamp its business
rankings do not reflect how the business      measured by Doing Business. The impact       regulatory environment, as recorded by
regulatory environment in an economy          has been positive. In 2005, starting a       the DB change score. Key achievements
has changed over time.                        business in Saudi Arabia took 13 pro-        include gradually reducing minimum
     To illustrate how the regulatory en-     cedures and cost 68.5% of income per         capital requirement from SYP 10 million
vironment as measured by Doing Busi-          capita. Today, entrepreneurs can register    to just 1 million and including all loan
ness has changed within economies over        a new business in 4 procedures and pay       information in the public credit registry,
EXECUTIVE SUMMARY      7

 BOX 1.2                                                                                           within a country over time, as when
 Encouraging women in business                                                                     Colombia implemented a bankruptcy
 Women make up more than 50% of the world’s population but less than 30% of the labor force        reform that streamlined reorganization
 in some economies. This represents untapped potential. For policy makers seeking to increase      procedures. Following the reform, viable
 women’s participation in the economy, a good place to start is to ensure that institutions and    firms were more likely to be reorganized
 laws are accessible to the types of businesses and jobs women currently hold.                     than liquidated, and firms’ recoveries
      Take credit bureaus. With the advent of microfinance institutions in the 1970s, poor         improved.9 Other studies investigated
 women in some parts of the world were able to access credit for the first time. By 2006 more
                                                                                                   policy changes that affected only certain
 than 3,330 microfinance institutions had reached 133 million clients. Among these clients,
 93 million had been in the poorest groups when they took their first loans, and 85% of the        firms or groups. Using the unaffected
 poorest were women. But only 42 of 128 credit bureaus in the world cover microfinance in-         group as a control, they found that re-
 stitutions, limiting the ability of their borrowers to build a credit history. A new World Bank   forms easing formal business entry in
 Group project, Women, Business and the Law, looks into discrepancies such as these as well as     Colombia, India, and Mexico led to an
 regulations that explicitly differentiate on the basis of gender.1                                increase in new firm entry and compe-
      A recent analysis of existing literature concludes that aspects of the business regulatory   tition.10 Thanks to simplified municipal
 environment are estimated to disproportionately affect women in their decision to become an
                                                                                                   registration formalities for firms in Mex-
 entrepreneur and their performance in running a formal business. Barriers to women’s access
 to finance might drive their concentration in low-capital-intensive industries, which require     ico, the number of registered businesses
 less funding but also have less potential for growth and development. One possible barrier is     increased by 5%, and employment by
 that women may have less physical and “reputational” collateral than men.2                        2.8%, in affected industries.
      Women can benefit from laws facilitating the use of movable assets such as equipment or            Other promising results are emerg-
 accounts receivable as security for loans. While women often lack legal title to land or build-   ing. Using panel data from enterprise
 ings that could serve as collateral, they are more likely to have movable assets. In Sri Lanka    surveys, new research associates busi-
 women commonly hold wealth in the form of gold jewelry. Thankfully, this is accepted by
                                                                                                   ness regulation reforms in Eastern Eu-
 banks as security for loans.3
      Women often resort to informal credit, which involves high transactions costs. A recent
                                                                                                   rope and Central Asia with improved
 study in Ghana reports that women, to ensure access to credit, invest considerable time in        firm performance.11 While such factors
 maintaining complex networks of informal credit providers.4                                       as macroeconomic reforms, technologi-
      Improving firms’ access to formal finance has been shown to pay off, by promoting entre-     cal improvements and firm character-
 preneurship, innovation, better asset allocation and firm growth.5 Everyone should be able to     istics may also influence productivity,
 benefit, regardless of gender.                                                                    the results are promising. The region’s
 1. http://wbl.worldbank.org/.
 2. Klapper and Parker (2010).
                                                                                                   economies have been the most active in
 3. Pal (1997).                                                                                    improving business regulation over the
 4. Schindler (2010).
 5. World Bank (2008).                                                                             past 7 years, often in response to new
                                                                                                   circumstances such as the prospect of
                                                                                                   joining the European Union or, more
without a minimum loan threshold.                  larly for small and medium-size busi-           recently, the financial crisis. Some 93%
     In absolute terms, change depends             nesses. But how do business regulation          of its economies eased business start-up,
not only on the pace of reform but also            reforms affect the performance of firms         and 20 economies established one-stop
on the starting point. For example, Sin-           and contribute to jobs and growth? A            shops. Starting a business in the region is
gapore, with efficient e-government sys-           growing body of empirical research has          now almost as easy as it is in OECD high-
tems in place and strong property rights           established a link between the regula-          income economies. Immediate benefits
protections by law, now has less room              tory environment for firms and such             for firms are often cost and time savings.
for improvement. Others, such as Italy,            outcomes as the level of informality, em-       In Georgia a 2009 survey found that
implemented several regulatory reforms             ployment and growth across economies.8          the new start-up service center helped
in areas where results might be seen only          The broader economic impact of lower-           businesses save an average of 3.25% of
in the longer term, such as judiciary or           ing barriers to entry has been especially       profits—and this is just for registration
insolvency reforms.                                well researched. But correlation does not       services. For all businesses served, the
                                                   mean causality. Other country-specific          direct and indirect savings amounted to
WHAT IS THE EFFECT ON FIRMS,                       factors or other changes taking place si-       $7.2 million.12
JOBS, AND GROWTH?                                  multaneously—such as macroeconomic
                                                   reforms—may also have played a part.
Rankings and the 5-year measure of                      How do we know whether things
cumulative change are still only indica-           would have been any different without
tive. Few would doubt the benefit of               the reform? Some studies have been able
reducing red tape for business, particu-           to test this by investigating variations
8         DOING BUSINESS IN THE ARAB WORLD 2011


                                                                                                               China, State Administration for Industry
    BOX 1.3
    Other World Bank indicator sets on business regulations                                                    and Commerce, http://www.saic.gov.cn/
                                                                                                               english/; and Ayyagari, Beck and Demir-
                                                                                                               güç-Kunt (2007).
    Women, Business and the Law (http://wbl.worldbank.org/)
    Data on legal differentiations on the basis of gender in 128 economies, covering 6 areas                5 In the United Kingdom, for example,
                                                                                                               19,077 companies were liquidated in
    Investing Across Borders (http://iab.worldbank.org/)                                                       2009, 22.8% more than in the previous
    Data on laws and regulations affecting foreign direct investment in 87 economies, covering 4 areas         year.
    Subnational Doing Business (http://www.doingbusiness.org/Subnational/)                                  6 See Uttamchandani (2010).
    Doing Business data comparing states and cities within economies (41 studies covering 299 cities)       7 Doing Business has tracked business
                                                                                                               regulation reforms affecting businesses
    World Bank Enterprise Surveys (http://www.enterprisesurveys.org/)
                                                                                                               throughout their life cycle—from start-up
    Business data on more than 100,000 firms in 125 economies, covering a broad range of business
                                                                                                               to closing—in 174 or more economies
    environment topics                                                                                         since 2005. Between 2003 and 2005 Doing
                                                                                                               Business added 5 topics and increased
                                                                                                               the number of economies covered from
WHERE ARE THE OPPORTUNITIES                                       While overly complicated proce-
                                                                                                               133 to 174. For more information on
IN DEVELOPING ECONOMIES?                                    dures can hinder business activity, so             the motivation for the 5-year measure
                                                            can the lack of institutions or regulations        of cumulative change, see About Doing
More than 1,500 improvements to busi-                       that protect property rights, increase             Business. For more on how the measure is
                                                                                                               constructed, see Data notes.
ness regulations have been recorded by                      transparency and enable entrepreneurs
Doing Business in 183 economies since                       to make effective use of their assets.          8 For a comprehensive literature review on
                                                                                                               business start-up regulation as it relates
2004. Increasingly, firms in developing                     When institutions such as courts, col-             to such economic outcomes as productiv-
economies are benefiting. In the past                       lateral registries and credit information          ity and employment, see Djankov (2009)
year about 66% of these economies made                      bureaus are inefficient or missing, the            and Motta, Oviedo and Santini (2010).
it easier to do business, up from only 34%                  talented poor and entrepreneurs who                See also Djankov, McLiesh and Ramalho
                                                                                                               (2006). More research can be found on
of this group 6 years before. Compelling                    lack connections, collateral and credit            the Doing Business website (http://www.
results are starting to show, as illustrated                histories are most at risk of losing out.14        doingbusiness.org/).
by Rwanda and Ghana, and these results                      So are women, because institutions and          9 Giné and Love (2006).
have inspired others.                                       regulations such as credit bureaus and          10 Aghion and others (2008), Bruhn (2008),
      This is good news, because oppor-                     laws on movable collateral support the             Kaplan, Piedra and Seira (2007) and
tunities for regulatory reform remain.                      types of businesses that women typically           Cardenas and Rozo (2009).
Entrepreneurs and investors in low- and                     run—small firms in low-capital-inten-           11 Amin and Ramalho (forthcoming). Using
                                                                                                               data on a panel of about 2,100 firms in 28
lower-middle-income economies con-                          sive industries in both the formal and the         economies in Eastern Europe and Central
tinue to face more bureaucratic formali-                    informal sector (box 1.2).15                       Asia, the authors compare changes in
ties and weaker protections of prop-                                                                           labor productivity over time in reforming
erty rights than their counterparts in                                                                         and nonreforming economies. The differ-
                                                                                                               ence in the change in labor productivity
high-income economies. Exporting, for                                                                          between the 2 groups of economies is
example, requires 11 documents in the                       1 Some 656 articles have been published
                                                                                                               statistically significant at less than the 5%
                                                              in peer-reviewed academic journals, and
Republic of Congo but only 2 in France.                                                                        level. Differences in time-invariant fac-
                                                              about 2,060 working papers are available
Starting a business still costs 18 times as                                                                    tors such as firm composition or GDP per
                                                              through Google Scholar (http://scholar.
                                                                                                               capita do not affect the results.
much in Sub-Saharan Africa as in OECD                         google.com).
                                                                                                            12 International Finance Corporation, “IFC
high-income economies (relative to in-                      2 Klapper, Lewin and Quesada Delgado
                                                                                                               Helps Simplify Procedures for Georgian
come per capita). Many businesses in                          (2009). Entry rate refers to newly regis-
                                                                                                               Businesses to Save Time and Resources,”
                                                              tered firms as a percentage of total regis-
developing economies might simply opt                                                                          accessed September 20, 2010, http://www.
                                                              tered firms. Business density is defined as
out and remain in the informal sector.                                                                         ifc.org/.
                                                              the number of businesses as a percentage
There they lack access to formal business                     of the working-age population (ages           13 ILO data.
credit and markets, and their employees                       18–65).                                       14 World Bank (2008a).
receive fewer benefits and no protec-                       3 International Labour Organization (ILO)       15 Chhabra (2003) and Amin (2010).
tions. Globally, 1.8 billion people are                       data.
estimated to be employed in the informal                    4 OECD (2004b); ILO and SERCOTEC
                                                              (2010, p. 12); South Africa, Department
sector, more than the 1.2 billion in the                      of Trade and Industry (2004, p. 18);
formal economy.13
9
About Doing
Business:
measuring
for impact



Governments committed to the economic         applying to them through their life cycle.    establish and clarify property rights and
health of their country and opportuni-        Doing Business and the standard cost          reduce the cost of resolving disputes,
ties for its citizens focus on more than      model initially developed and applied in      rules that increase the predictability of
macroeconomic conditions. They also           the Netherlands are, for the present, the     economic interactions and rules that
pay attention to the laws, regulations and    only standard tools used across a broad       provide contractual partners with core
institutional arrangements that shape         range of jurisdictions to measure the         protections against abuse. The objective:
daily economic activity.                      impact of government rule-making on           regulations designed to be efficient in
      The global financial crisis has         business activity.1                           their implementation, to be accessible
renewed interest in good rules and regu-           The first Doing Business report, pub-    to all who need to use them and to be
lation. In times of recession, effective      lished in 2003, covered 5 indicator sets      simple in their implementation. Accord-
business regulation and institutions can      and 133 economies. This year’s report         ingly, some Doing Business indicators
support economic adjustment. Easy             covers 11 indicator sets and 183 econo-       give a higher score for more regulation,
entry and exit of firms, and flexibility      mies. Nine topics are included in the         such as stricter disclosure requirements
in redeploying resources, make it easier      aggregate ranking on the ease of doing        in related-party transactions. Some give
to stop doing things for which demand         business. The project has benefited from      a higher score for a simplified way of
has weakened and to start doing new           feedback from governments, academics,         implementing existing regulation, such
things. Clarification of property rights      practitioners and reviewers.2 The initial     as completing business start-up formali-
and strengthening of market infrastruc-       goal remains: to provide an objective         ties in a one-stop shop.
ture (such as credit information and          basis for understanding and improving               The Doing Business project encom-
collateral systems) can contribute to con-    the regulatory environment for business.      passes 2 types of data. The first come from
fidence as investors and entrepreneurs                                                      readings of laws and regulations. The sec-
look to rebuild.                              WHAT DOING BUSINESS COVERS                    ond are time and motion indicators that
      Until recently, however, there were                                                   measure the efficiency and complexity
no globally available indicator sets for      Doing Business provides a quantitative        in achieving a regulatory goal (such as
monitoring such microeconomic factors         measure of regulations for starting a         granting the legal identity of a business).
and analyzing their relevance. The first      business, dealing with construction per-      Within the time and motion indicators,
efforts, in the 1980s, drew on percep-        mits, registering property, getting credit,   cost estimates are recorded from official
tions data from expert or business sur-       protecting investors, paying taxes, trad-     fee schedules where applicable.3 Here,
veys. Such surveys are useful gauges          ing across borders, enforcing contracts       Doing Business builds on Hernando de
of economic and policy conditions. But        and closing a business—as they apply to       Soto’s pioneering work in applying the
their reliance on perceptions and their       domestic small and medium-size enter-         time and motion approach first used by
incomplete coverage of poor countries         prises. It also looks at regulations on em-   Frederick Taylor to revolutionize the pro-
constrain their usefulness for analysis.      ploying workers as well as a new measure      duction of the Model T Ford. De Soto
      The Doing Business project, initi-      on getting electricity.                       used the approach in the 1980s to show
ated 9 years ago, goes one step further. It        A fundamental premise of Doing           the obstacles to setting up a garment fac-
looks at domestic small and medium-size       Business is that economic activity requires   tory on the outskirts of Lima.4
companies and measures the regulations        good rules. These include rules that
10     DOING BUSINESS IN THE ARAB WORLD 2011


WHAT DOING BUSINESS DOES                        BASED ON STANDARDIZED                         entrepreneurs may spend considerable
                                                CASE SCENARIOS
NOT COVER                                                                                     time finding out where to go and what
                                                Doing Business indicators are built on the    documents to submit. Or they may avoid
Just as important as knowing what Doing         basis of standardized case scenarios with     legally required procedures altogeth-
Business does is to know what it does           specific assumptions, such as the busi-       er—by not registering for social security,
not do—to understand what limitations           ness being located in the largest business    for example.
must be kept in mind in interpreting            city of the economy. Economic indicators      Where regulation is particularly onerous,
the data.                                       commonly make limiting assumptions            levels of informality are higher. Informal-
                                                of this kind. Inflation statistics, for ex-   ity comes at a cost: firms in the informal
LIMITED IN SCOPE                                ample, are often based on prices of con-      sector typically grow more slowly, have
Doing Business focuses on 11 topics, with       sumer goods in a few urban areas.             poorer access to credit and employ fewer
the specific aim of measuring the regula-             Such assumptions allow global           workers—and their workers remain out-
tion and red tape relevant to the life cycle    coverage and enhance comparability. But       side the protections of labor law.7 Doing
of a domestic small to medium-size firm.        they come at the expense of generality.       Business measures one set of factors that
Accordingly:                                    Doing Business recognizes the limitations     help explain the occurrence of infor-
   Doing Business does not measure all          of including data on only the largest busi-   mality and give policy makers insights
   aspects of the business environment          ness city. Business regulation and its en-    into potential areas of reform. Gaining a
   that matter to firms or investors—or all     forcement, particularly in federal states     fuller understanding of the broader busi-
   factors that affect competitiveness. It      and large economies, differ across the        ness environment, and a broader per-
   does not, for example, measure security,     country. And of course the challenges         spective on policy challenges, requires
   macroeconomic stability, corruption,         and opportunities of the largest business     combining insights from Doing Business
   the labor skills of the population, the      city—whether Mumbai or São Paulo,             with data from other sources, such as
   underlying strength of institutions          Nuku’alofa or Nassau—vary greatly across      the World Bank Enterprise Surveys.8
   or the quality of infrastructure.5 Nor       countries. Recognizing governments’ in-
   does it focus on regulations specific to     terest in such variation, Doing Business      WHY THIS FOCUS
   foreign investment.                          has complemented its global indicators
   Doing Business does not assess the           with subnational studies in such countries    Doing Business functions as a kind of
   strength of the financial system or market   as Brazil, China, Colombia, the Arab Re-      cholesterol test for the regulatory envi-
   regulations, both important factors in       public of Egypt, India, Indonesia, Kenya,     ronment for domestic businesses. A cho-
   understanding some of the underlying         Mexico, Morocco, Nigeria, Pakistan and        lesterol test does not tell us everything
   causes of the global financial crisis.       the Philippines.6                             about the state of our health. But it does
   Doing Business does not cover all                  In areas where regulation is complex    measure something important for our
   regulations, or all regulatory goals,        and highly differentiated, the standard-      health. And it puts us on watch to change
   in any economy. As economies and             ized case used to construct the Doing         behaviors in ways that will improve not
   technology advance, more areas of            Business indicator needs to be carefully      only our cholesterol rating but also our
   economic activity are being regulated.       defined. Where relevant, the standard-        overall health.
   For example, the European Union’s            ized case assumes a limited liability              One way to test whether Doing Busi-
   body of laws (acquis) has now grown to       company. This choice is in part empiri-       ness serves as a proxy for the broader
   no fewer than 14,500 rule sets. Doing        cal: private, limited liability companies     business environment and for com-
   Business covers 11 areas of a company’s      are the most prevalent business form in       petitiveness is to look at correlations
   life cycle, through 11 specific sets of      most economies around the world. The          between the Doing Business rankings and
   indicators. These indicator sets do          choice also reflects one focus of Doing       other major economic benchmarks. The
   not cover all aspects of regulation in       Business: expanding opportunities for         indicator set closest to Doing Business in
   the area of focus. For example, the          entrepreneurship. Investors are encour-       what it measures is the OECD indicators
   indicators on starting a business or         aged to venture into business when po-        of product market regulation;9 the corre-
   protecting investors do not cover all        tential losses are limited to their capital   lation here is 0.72. The World Economic
   aspects of commercial legislation. The       participation.                                Forum’s Global Competitiveness Index
   employing workers indicators do not                                                        and IMD’s World Competitiveness Year-
   cover all areas of labor regulation. The     FOCUSED ON THE FORMAL SECTOR                  book are broader in scope, but these too
   current indicator set does not include,      In constructing the indicators, Doing         are strongly correlated with Doing Busi-
   for example, measures of regulations         Business assumes that entrepreneurs are       ness (0.79 and 0.64, respectively).10
   addressing safety at work or the             knowledgeable about all regulations in             A bigger question is whether the
   right of collective bargaining.              place and comply with them. In practice,      issues on which Doing Business focuses
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Arab World2011

  • 2. © 2010 The International Bank for Reconstruction and Development / The World Bank 1818 H Street NW Washington, DC 20433 Telephone 202-473-1000 Internet www.worldbank.org E-mail feedback@worldbank.org All rights reserved. 1 2 3 4 08 07 06 05 A copublication of the World Bank and the International Finance Corporation. This volume is a product of the staff of the World Bank Group. The findings, interpretations and conclusions expressed in this volume do not necessarily reflect the views of the Executive Directors of the World Bank or the governments they represent. The World Bank does not guarantee the accuracy of the data included in this work. Rights and Permissions The material in this publication is copyrighted. Copying and/or transmitting portions or all of this work without permission may be a violation of applicable law. The World Bank encourages dissemination of its work and will normally grant permission to reproduce portions of the work promptly. For permission to photocopy or reprint any part of this work, please send a request with complete information to the Copyright Clearance Center, Inc., 222 Rosewood Drive, Danvers, MA 01923, USA; telephone 978-750-8400; fax 978- 750-4470; Internet www.copyright.com. All other queries on rights and licenses, including subsidiary rights, should be addressed to the Office of the Publisher, The World Bank, 1818 H Street NW, Washington, DC 20433, USA; fax 202-522-2422; e-mail pubrights@worldbank. org. Additional copies of the Doing Business global reports, Doing Business 2011: Making a Difference for Entrepreneurs, Doing Business 2010: Reforming through Difficult Times, Doing Business 2009, Doing Business 2008, Doing Business 2007: How to Reform, Doing Business in 2006: Creating Jobs, Doing Business in 2005: Removing Obstacles to Growth and Doing Business in 2004: Understanding Regulations may be purchased at www.doingbusiness.org.
  • 3. Contents Doing Business in the Arab World 2011 is Regulations affecting 11 areas of the life Preface v a regional report drawing on the global of a business are measured: starting a Executive summary 1 Doing Business project and its database business, dealing with construction per- About Doing Business 9 as well as the findings of Doing Business mits, registering property, getting credit, Doing Business topics 2011, the eighth in a series of annual protecting investors, paying taxes, trad- Starting a business 16 reports investigating regulations that en- ing across borders, enforcing contracts, hance business activity and those that closing a business, getting electricity and Dealing with construction permits 20 constrain it. employing workers. The getting electric- Registering property 23 ity and employing workers data are not Getting credit 27 Doing Business presents quantitative in- included in the ranking on the ease of Protecting investors 30 dicators on business regulations and the doing business in Doing Business 2011. Paying taxes 34 protection of property rights that can be Data in Doing Business 2011 are cur- compared across 183 economies—from rent as of June 1, 2010. The indicators Trading across borders 38 Afghanistan to Zimbabwe—and over are used to analyze economic outcomes Enforcing contracts 42 time. This report presents a summary of and identify what reforms have worked, Closing a business 45 the Doing Business indicators for 20 Arab where and why. Ease of doing business economies: Algeria, Bahrain, Comoros, Data notes 50 Djibouti, the Arab Republic of Egypt, The methodology for the employing Iraq, Jordan, Kuwait, Lebanon, Mau- workers indicators changed for Doing Doing Business indicators ritania, Morocco, Oman, Qatar, Saudi Business 2011. See Data notes for details. Country tables Arabia, Sudan, the Syrian Arab Repub- Acknowledgments lic, Tunisia, the United Arab Emirates, West Bank and Gaza and the Republic of Yemen. THE DOING BUSINESS WEBSITE Download reports Access to Doing Business reports as well as Current features subnational and regional reports, reform case News on the Doing Business project studies and customized country and regional http://www.doingbusiness.org profiles Rankings http://www.doingbusiness.org/Reports How economies rank—from 1 to 183 Subnational and regional projects http://www.doingbusiness.org/Rankings Differences in business regulations at the Doing Business reforms subnational and regional level Short summaries of DB2011 reforms, lists of http://www.doingbusiness.org/ reformers since DB2004 Subnational-Reports http://www.doingbusiness.org/Reforms Law library Historical data Online collection of laws and regulations Customized data sets since DB2004 relating to business and gender issues http://www.doingbusiness.org/Custom-Query http://www.doingbusiness.org/Law-library http://wbl.worldbank.org Methodology and research The methodology and research papers Local partners underlying Doing Business More than 8,200 specialists in 183 economies http://www.doingbusiness.org/Methodology who participate in Doing Business http://www.doingbusiness.org/Research http://www.doingbusiness.org/Local-Partners/ Doing-Business Business Planet Interactive map on the ease of doing business http://rru.worldbank.org/businessplanet
  • 4.
  • 5. PREFACE v Preface A vibrant, competitive private sector—with firms making investments, creating jobs and improving productivity—promotes growth and expands opportunities for the poor. In the words of an 18-year-old Ecuadoran in Voices of the Poor, a World Bank survey capturing the perspectives of poor people around the world, “First, I would like to have work of any kind.” Enabling the growth of a competitive, transparent private sector —and ensuring that poor people can participate in its benefits—requires a regulatory environment where new entrants with drive and good ideas, regardless of their position in society, can get started in business and where firms can invest and grow without government interference, generating more jobs. Beginning in early 2011, the Arab world and the broader Middle East and North Af- rica region has witnessed a series of sweeping political changes. Although driven by a variety of factors, one key driver of these changes has been a sense of frustration, par- ticularly by young people, that they have not been able to find jobs. Hence, renewed at- tention is focused on the need to create more competitive private sectors wherein more innovative industries can grow and thrive – generating more employment opportuni- ties for all, especially young people. Their quest for more transparency, accountability and participation in the political and economic sphere also reflects their desire for a level playing field, which underpins a truly competitive business environment. Doing Business in the Arab World 2011 is the third in a series of annual reports bench- marking the regulations that enhance business activity and those that constrain it in 20 economies in the Arab world. The report presents quantitative indicators on business regulation and the protection of property rights in those 20 economies, and it is based wholly on the data and analysis of the Doing Business 2011 report that was published in November 2010. The data are current as of June 2010. A fundamental premise of Doing Business is that economic activity requires good rules—rules that establish and clarify property rights and reduce the cost of resolving disputes; rules that increase the predictability of economic interactions and provide contractual partners with certainty and protection against abuse. The objective is regulations designed to be efficient, accessible to all and simple in their implementa- tion. Doing Business gives higher scores in some areas for stronger property rights and investor protections, such as stricter disclosure requirements in related-party transactions. Doing Business is limited in scope. It takes the perspective of domestic, primarily smaller companies and measures the regulations applying to them through their life cycle. Economies are ranked on the basis of 9 areas of regulation—for starting a busi- ness, dealing with construction permits, registering property, getting credit, protecting investors, paying taxes, trading across borders, enforcing contracts and closing a busi- ness. In addition, data are presented for regulations on employing workers and for a set of pilot indicators on getting electricity. It does not consider the costs and benefits of regulation from the perspective of society as a whole. Nor does it measure all aspects of the business environment that matter to firms and investors or affect the competitiveness of an economy. For example, it does not measure security, political risk, or macroeconomic variables. Its aim is simply to supply business leaders and policy makers with a fact base for informing policy mak- ing and to provide open data for research on how business regulations and institutions affect such economic outcomes as productivity, investment, informality, corruption, unemployment and poverty.
  • 6. vi DOING BUSINESS IN THE ARAB WORLD 2011 Through its indicators, the global Doing Business report has tracked changes to busi- ness regulation around the world, recording more than 1,500 important improvements since 2004. Since its launch in 2003, the global Doing Business report has stimulated debate about policy through its data and benchmarks, both by exposing potential chal- lenges and by identifying where policy makers might look for lessons and good prac- tices. Governments have reported more than 280 business regulation reforms inspired or informed by Doing Business since 2005, including 40 among the 20 economies of the Arab world. Most were nested in broader programs of investment climate reform aimed at enhancing economic competitiveness, as in Colombia, Kenya and Liberia. Well designed and streamlined business regulations will have a stronger impact on growth and employment in an environment where rules of the game are the same for everyone. This is best achieved with reforms that extend beyond the regulatory issues measured by the Doing Business indicators. In structuring their reform programs for the private sector, governments should recognize the need to use multiple information sources, and reach out to many stakeholders and interest groups, all of whom bring important issues and concerns to the debate. World Bank Group dialogue with gov- ernments on the investment climate is designed to encourage critical use of the data, sharpening judgment, avoiding a narrow focus on improving Doing Business rankings within a framework which encourages broad-based reforms that enhance the invest- ment climate. This volume is a product of the staff of the World Bank Group. The team would like to thank all World Bank Group colleagues from the regional departments and networks for their contributions to this effort. Augusto Lopez-Claros Simon C. Bell Director Sector Manager Global Indicators & Analysis Financial and Private Sector Development Financial and Private Sector Development Network Middle East and North Africa World Bank Group World Bank Group
  • 7. STARTING A BUSINESS 1 Executive FIGURE 1.1 Strengthening credit information systems and easing cross-border trade, summary most popular reforms in the Arab world last year Share of Arab economies with at least 1 Doing Business reform making it easier to do business, by topic (%) 0 10 20 30 40 Starting a business Dealing with Doing Business reform by report year construction permits Registering DB2011 only property DB2005–DB2011 Getting credit Protecting investors Paying taxes Trading across borders Enforcing contracts Closing a business Economies in the Arab world continue Note: Not all indicators are covered for the full period. Paying taxes, trading across borders, dealing with construction permits and in 2009/10 to make it easier for small- to protecting investors were introduced in Doing Business 2006. medium-size enterprises to do business. Source: Doing Business database. In the past year, firms around the world felt the repercussions of what spections. Similarly, Tunisia upgraded other custom posts around the country. began as a financial crisis in mostly its electronic data interchange system The United Arab Emirates streamlined high-income economies and then spread for imports and exports, speeding up document preparation and reduced the as an economic crisis to many more. the assembly of import documents. In time to trade with the launch of Dubai While some economies were hit harder Egypt, modern customs centers are being Customs’ comprehensive new customs than others, policy makers around the established at major ports and new in- system, “Mirsal 2.” Saudi Arabia reduced world took steps in the past year to make formation technology systems are being the time to import by launching a new it easier for firms to start up and operate. implemented. In particular, electronic container terminal at the Jeddah Islamic This is important. How easy or difficult it submission of export and import docu- Port. In West Bank and Gaza, more ef- is to start and run a business—and how ments was introduced at Alexandria Port. ficient processes at Palestinian customs efficient courts and insolvency proceed- These new systems are being rolled out to made trading easier. ings are—can influence how firms cope with crises. Business conditions also af- BOX 1.1 fect how quickly new opportunities can Measuring regulation throughout the life cycle of a business be seized against the backdrop of finan- This year’s aggregate ranking on the ease of doing business is based on indicator sets that cial and economic crises. measure and benchmark regulations affecting 9 areas in the life cycle of a business: starting Between June 2009 and May 2010, a business, dealing with construction permits, registering property, getting credit, protecting governments in 117 economies—includ- investors, paying taxes, trading across borders, enforcing contracts and closing a business. Doing Business also looks at regulations on employing workers and, as a new initiative, getting electric- ing 10 economies from the Arab world— ity (neither of which is included in this year’s aggregate ranking).1 implemented 216 business regulation Doing Business encompasses 2 types of data and indicators. “Legal scoring indicators,” such as reforms. These reforms made it easier to those on investor protections and legal rights for borrowers and lenders, provide a measure of start and operate a business, improved legal provisions in the laws and regulations on the books. Doing Business gives higher scores transparency, strengthened property for stronger investor and property rights protections in some areas, such as stricter disclosure rights, and helped streamline commer- requirements in related-party transactions. “Time and motion indicators,” such as those on cial dispute resolution and bankruptcy starting a business, registering property and dealing with construction permits, measure the efficiency and complexity in achieving a regulatory goal by recording the procedures, time and procedures. In the Arab world, last year’s cost to complete a transaction in accordance with all relevant regulations from the point of view most popular reforms—strengthening of the entrepreneur. Any interaction of the company with external parties such as government credit information systems and easing agencies counts as one procedure. Cost estimates are recorded from official fee schedules where cross-border trade—together, accounted these apply. For a detailed explanation of the Doing Business methodology, see Data notes. for half the region’s total (figure 1.1). 1. The methodology underlying the employing workers indicators is being refined in consultation with relevant experts and stakehold- ers. The getting electricity indicators are a pilot data set. (For more detail, see the annexes on these indicator sets.) Aggregate rankings Bahrain built a modern new port, published in Doing Business 2010 were based on 10 indicator sets and are therefore not comparable. Comparable rankings based on 9 improved its electronic data interchange topics for last year along with this year are presented in table 1.1 and on the Doing Business website (http://www.doingbusiness.org). system, and introduced risk-based in-
  • 8. 2 DOING BUSINESS IN THE ARAB WORLD 2011 TABLE 1.1 Rankings on the ease of doing business AW DB2011 DB2010 DB2011 AW DB2011 DB2010 DB2011 AW DB2011 DB2010 DB2011 RANK RANK RANK ECONOMY REFORMS RANK RANK RANK ECONOMY REFORMS RANK RANK RANK ECONOMY REFORMS 1 1 Singapore 0 62 61 Fiji 1 123 116 Russian Federation 2 2 2 Hong Kong SAR, China 2 63 82 Czech Republic 2 124 122 Uruguay 1 3 3 New Zealand 1 64 56 Antigua and Barbuda 0 125 121 Costa Rica 0 4 4 United Kingdom 2 65 60 Turkey 0 126 130 Mozambique 1 5 5 United States 0 66 65 Montenegro 3 127 124 Brazil 1 6 6 Denmark 2 67 77 Ghana 2 128 125 Tanzania 0 7 9 Canada 2 68 64 Belarus 4 129 131 Iran, Islamic Rep. 3 8 7 Norway 0 69 68 Namibia 0 130 127 Ecuador 1 9 8 Ireland 0 70 73 Poland 1 131 128 Honduras 0 10 10 Australia 0 71 66 Tonga 1 132 142 Cape Verde 3 1 11 12 Saudi Arabia 4 72 62 Panama 2 133 132 Malawi 2 12 13 Georgia 4 73 63 Mongolia 0 134 135 India 2 13 11 Finland 0 7 74 69 Kuwait 0 13 135 133 West Bank and Gaza 1 14 18 Sweden 3 75 72 St. Vincent and the Grenadines 0 14 136 136 Algeria 0 15 14 Iceland 0 76 84 Zambia 3 137 134 Nigeria 0 16 15 Korea, Rep. 1 77 71 Bahamas, The 0 138 137 Lesotho 0 17 17 Estonia 3 78 88 Vietnam 3 139 149 Tajikistan 3 18 19 Japan 1 79 78 China 1 140 138 Madagascar 2 19 16 Thailand 1 80 76 Italy 1 141 139 Micronesia, Fed. Sts. 0 20 20 Mauritius 1 81 79 Jamaica 1 142 140 Bhutan 1 21 23 Malaysia 3 82 81 Albania 1 143 143 Sierra Leone 3 22 21 Germany 1 83 75 Pakistan 1 15 144 144 Syrian Arab Republic 3 23 26 Lithuania 5 84 89 Croatia 2 145 147 Ukraine 3 24 27 Latvia 2 85 96 Maldives 1 146 141 Gambia, The 0 25 22 Belgium 1 86 80 El Salvador 0 147 145 Cambodia 1 26 28 France 0 87 83 St. Kitts and Nevis 0 148 146 Philippines 2 27 24 Switzerland 0 88 85 Dominica 0 149 148 Bolivia 0 2 28 25 Bahrain 1 89 90 Serbia 1 150 150 Uzbekistan 0 29 30 Israel 1 90 87 Moldova 1 151 154 Burkina Faso 4 30 29 Netherlands 1 91 86 Dominican Republic 0 152 151 Senegal 0 31 33 Portugal 2 92 98 Grenada 3 153 155 Mali 3 32 31 Austria 1 93 91 Kiribati 0 16 154 153 Sudan 0 33 34 Taiwan, China 2 8 94 99 Egypt, Arab Rep. 2 155 152 Liberia 0 34 32 South Africa 0 95 92 Seychelles 1 156 158 Gabon 0 35 41 Mexico 2 96 106 Solomon Islands 1 157 156 Zimbabwe 3 36 46 Peru 4 97 95 Trinidad and Tobago 0 17 158 157 Djibouti 0 37 35 Cyprus 0 98 94 Kenya 2 18 159 159 Comoros 0 38 36 Macedonia, FYR 2 99 93 Belize 0 160 162 Togo 0 39 38 Colombia 1 100 101 Guyana 3 161 160 Suriname 0 3 40 37 United Arab Emirates 2 101 100 Guatemala 0 162 163 Haiti 1 41 40 Slovak Republic 0 102 102 Sri Lanka 0 163 164 Angola 1 42 43 Slovenia 3 103 108 Papua New Guinea 1 164 161 Equatorial Guinea 0 43 53 Chile 2 104 103 Ethiopia 1 19 165 167 Mauritania 0 44 47 Kyrgyz Republic 1 9 105 104 Yemen, Rep. 0 20 166 166 Iraq 0 45 42 Luxembourg 1 106 105 Paraguay 1 167 165 Afghanistan 0 46 52 Hungary 4 107 111 Bangladesh 2 168 173 Cameroon 1 47 49 Puerto Rico 0 108 123 Marshall Islands 1 169 168 Côte d’Ivoire 1 48 44 Armenia 1 109 97 Greece 0 170 172 Benin 1 49 48 Spain 3 110 110 Bosnia and Herzegovina 2 171 169 Lao PDR 1 4 50 39 Qatar 0 10 111 107 Jordan 2 172 170 Venezuela, RB 1 51 51 Bulgaria 2 112 117 Brunei Darussalam 3 173 171 Niger 1 52 50 Botswana 0 11 113 109 Lebanon 1 174 174 Timor-Leste 1 53 45 St. Lucia 0 12 114 114 Morocco 1 175 179 Congo, Dem. Rep. 3 54 55 Azerbaijan 2 115 113 Argentina 0 176 175 Guinea-Bissau 1 5 55 58 Tunisia 2 116 112 Nepal 0 177 177 Congo, Rep. 1 56 54 Romania 2 117 119 Nicaragua 1 178 176 São Tomé and Principe 1 6 57 57 Oman 0 118 126 Swaziland 2 179 178 Guinea 0 58 70 Rwanda 3 119 118 Kosovo 0 180 180 Eritrea 0 59 74 Kazakhstan 4 120 120 Palau 0 181 181 Burundi 1 60 59 Vanuatu 0 121 115 Indonesia 3 182 182 Central African Republic 0 61 67 Samoa 1 122 129 Uganda 2 183 183 Chad 0 Source: Doing Business database
  • 9. EXECUTIVE SUMMARY 3 FIGURE 1.2 understanding some of the underlying Fifty percent of economies in the Arab world reformed business regulation in 2009/10 causes of the financial crisis. But where Share of economies with at least 1 Doing Business reform making it easier to do business (%) business regulation is transparent and ef- Eastern Europe ficient, opportunities are less likely to be & Central Asia 84 East Asia based on personal connections or special & Pacific 75 privileges. Moreover, when more eco- OECD high income 67 nomic activity takes place in the formal South economy, it can be subject to beneficial Asia 63 regulations and taxation. Since 2003, Middle East & North Africa 61 when the Doing Business project started, Sub-Saharan 59 policy makers in more than 75% of the Africa world’s economies have made it easier Arab world 4750 to start a business in the formal sector. Latin America & Caribbean 47 A recent study using data collected from Note: Sub-Saharan Africa includes 3 Arab economies: Comoros, Mauritania and Sudan. company registries in 100 economies Source: Doing Business database. over 8 years found that economies with efficient business registration systems have a higher firm entry rate and greater In 2005, only 2 economies in the eliminated the minimum threshold for business density on average.2 region—Kuwait and Saudi Arabia—had loans included in the credit bureau data- Ultimately this is about people. The private credit bureaus; today 6 do. Arab base. This move expanded the database’s economic crisis has made it more im- economies continue to improve their coverage of individuals and firms to 2.8% portant than ever to create new jobs and credit information systems in 2009/10. of the adult population. The United Arab preserve existing ones. As the number of Jordan has set up a regulatory framework Emirates enhanced access to credit by unemployed people reached 212 million for establishing a private credit bureau as setting up a legal framework for the in 2009—34 million more than at the well as lowering the threshold for loans to operation of a private credit bureau and onset of the crisis in 20073—job creation be reported to the public credit registry. requiring that financial institutions share became a top priority for policy makers Lebanon allowed banks online access to credit information. around the world. With public budgets the public credit registry’s reports. Syria Through indicators benchmarking tighter as a result of stimulus packages 183 economies, Doing Business sheds and contracting fiscal revenues, govern- FIGURE 1.3 light on how easy or difficult it is for ments must now do more with less. Un- Where do Arab economies rank on a local entrepreneur to open and run leashing the job creation potential of small business-friendly regulations? DB2011 ranking on ease of doing business (1–183) a small to medium-size business while private enterprises is therefore vital. #1 complying with relevant regulations. Small and medium-size businesses economy It measures and tracks changes in the indeed have great potential to create OECD high income regulations applying to these compa- jobs. They account for an estimated 95% 30 nies throughout their life cycle—from of firms and 60–70% of employment start-up to closing (box 1.1). The results in OECD high-income economies and have stimulated policy debates in more 60–80% of employment in such econ- Eastern Europe & Central Asia 72 than 80 economies and enabled a grow- omies as Chile, China, South Africa, East Asia & Pacific 87 ing body of research on how firm-level and Thailand.4 It makes sense for policy Latin America & Caribbean 96 regulation relates to economic outcomes makers to help such businesses grow. Middle East & North Africa 103 Arab world South Asia 117 across economies.1 A fundamental prem- Improving their regulatory environment ise of Doing Business is that economic ac- is one way to support them. Sub-Saharan Africa 137 tivity requires good rules that are trans- parent and accessible to all. WHAT WERE THE TRENDS IN Doing Business does not cover all 2009/10? factors relevant for business. For exam- 183 Average ranking on ple, it does not evaluate macroeconomic For policy makers seeking to improve the ease of doing business conditions, infrastructure, workforce the regulatory environment for business, (1–183) skills, or security. Nor does it assess priorities varied across regions this past Note: Sub-Saharan Africa includes 3 Arab economies: Comoros, Mauritania and Sudan. market regulation or the strength of fi- year. Source: Doing Business database. nancial systems—both key factors in
  • 10. 4 DOING BUSINESS IN THE ARAB WORLD 2011 FIGURE 1.4 DB change score In the past 5 years about 85% of economies made it easier to do business 0.5 Five-year measure of cumulative change in Doing Business indicators between DB2006 and DB2011 0.4 0.3 Doing business became easier 0.2 0.1 GEORGIA RWANDA BELARUS BURKINA FASO ZAMBIA SAUDI ARABIA MALI KYRGYZ REPUBLIC GHANA CROATIA KAZAKHSTAN MACEDONIA, FYR MOZAMBIQUE EGYPT, ARAB REP. UKRAINE CHINA ALBANIA TAJIKISTAN NIGERIA CZECH REPUBLIC SYRIAN ARAB REPUBLIC SIERRA LEONE UZBEKISTAN COLOMBIA AZERBAIJAN SENEGAL MADAGASCAR ARMENIA PERU MAURITIUS MALAWI VIETNAM TIMOR-LESTE BOSNIA AND HERZEGOVINA FRANCE POLAND GUATEMALA MEXICO HAITI INDIA DOMINICAN REPUBLIC YEMEN, REP. RUSSIAN FEDERATION CONGO, DEM. REP. TOGO TUNISIA DENMARK CAMBODIA INDONESIA CÔTE D'IVOIRE MAURITANIA IRAN, ISLAMIC REP. NIGER ANGOLA MOROCCO SLOVENIA THAILAND LAO PDR SLOVAK REPUBLIC HONG KONG, CHINA ETHIOPIA CAMEROON TANZANIA TURKEY UNITED ARAB EMIRATES PORTUGAL UNITED KINGDOM SERBIA BENIN GUINEA-BISSAU GAMBIA, THE SWAZILAND ROMANIA SUDAN PARAGUAY BULGARIA BANGLADESH MALDIVES UGANDA SWEDEN ALGERIA BOTSWANA VANUATU AUSTRALIA JORDAN BRAZIL PAPUA NEW GUINEA Note: The DB change score illustrates the level of change in the regulatory environment for local entrepreneurs as measured by 9 Doing Business indicator sets over a period of 5 years. This year’s DB change score ranges from –0.1 to 0.54. More details on how the DB change score is constructed can be found in the Data notes. Source: Doing Business database. QUICK RESPONSE TO CRISIS revised nor modernized for decades, and integration efforts. Some of these efforts The global crisis triggered major legal these outdated laws fall far short of inter- built on existing initiatives—such as the and institutional reforms in 2009/10. Fac- national best practice standards. There Southern African Customs Union. In ing rising numbers of insolvencies and is, therefore, a need to revise the laws, to East Africa, single border controls ex- debt disputes, 16 economies—mostly in focus on the reorganization of debtors in pedited crossings between Rwanda and Eastern Europe and Central Asia and the financial distress, and to decriminalize Uganda. Although customs authorities OECD high-income group—reformed bankruptcy6. In 2008/09, Kuwait imple- in Kenya, Tanzania, and Uganda still use their insolvency regimes—including mented rescue statutes enabling compa- different electronic data systems, efforts Belgium, the Czech Republic, Hungary, nies in financial difficulties on the verge are under way to create a single interface Japan, the Republic of Korea, Romania, of insolvency to reorganize themselves, between these systems. Overall, 27 of 46 Spain, the United Kingdom, and the restructure their debt, and apply other Sub-Saharan African economies imple- Baltic states.5 Particularly in times of measures to regain financial health and mented Doing Business reforms—49 re- economic distress, efficient court and restore profitability. The plan aims to forms in all. bankruptcy procedures are needed to protect companies from creditors if they ensure that assets can be reallocated file a viable business plan. ELECTRONIC SYSTEMS ON THE RISE AROUND THE GLOBE quickly and do not get stuck in court. Most of the reforms in this area focused TRADE FACILITATION POPULAR IN In economies around the world, regard- THE ARAB WORLD on improving or introducing reorganiza- less of location and income level, policy tion procedures to ensure that viable About half of all trade facilitation re- makers are adopting technology to make firms can continue operating. forms in 2009/10 took place in the Arab it easier to do business, lower transac- There are few reorganizations pro- world (with 6) and Sub-Saharan Africa tions costs, and increase transparency. In cedures in the Arab world despite the (with 9). Bahrain, the Arab Republic of Latin America and the Caribbean, where fact that many of the countries have Egypt, the United Arab Emirates, and 3 47% of economies implemented business reorganization provisions in their laws. other Arab economies modernized cus- regulation reforms in the past year, 23 of Such reorganization provisions tend to toms procedures and port infrastructure the 25 reforms simplified administrative be heavily creditor-driven, providing to facilitate trade and align with inter- processes. Many did so by introducing little flexibility for debtors to negotiate. national standards. In Sub-Saharan Af- online procedures or synchronizing the Many of the region’s laws have not been rica, several were motivated by regional operations of different agencies through
  • 11. DB change score 0.5 0.4 0.3 0.2 0.1 VENEZUELA, R.B. CONGO, REP. ARGENTINA SINGAPORE ZIMBABWE LITHUANIA SURINAME COMOROS PAKISTAN FINLAND NORWAY NAMIBIA ICELAND ESTONIA GUINEA GABON PALAU CHAD ITALY FIJI SOLOMON ISLANDS UNITED STATES KOREA, REP. COSTA RICA AFGHANISTAN BHUTAN HONDURAS WEST BANK AND GAZA CAPE VERDE MONGOLIA GUYANA MICRONESIA, FED. STS. LESOTHO TAIWAN, CHINA ISRAEL EL SALVADOR MOLDOVA IRELAND HUNGARY MARSHALL ISLANDS SAMOA MALAYSIA URUGUAY IRAQ BELGIUM BURUNDI OMAN NICARAGUA SPAIN DJIBOUTI TONGA PUERTO RICO LEBANON ECUADOR GREECE LATVIA KENYA PHILIPPINES KUWAIT SOUTH AFRICA ERITREA CANADA SWITZERLAND ST. VINCENT AND THE GRENADINES ANTIGUA AND BARBUDA GRENADA TRINIDAD AND TOBAGO SRI LANKA KIRIBATI BELIZE JAMAICA EQUATORIAL GUINEA AUSTRIA CENTRAL AFRICAN REPUBLIC DOMINICA SEYCHELLES BOLIVIA NEW ZEALAND PANAMA ST. KITTS AND NEVIS ST. LUCIA NEPAL SÃO TOMÉ AND PRINCIPE NETHERLANDS JAPAN CHILE GERMANY –0.1 Doing business became more difficult electronic systems. Through technology, WHERE IS IT EASIEST TO DO prove them. Hong Kong SAR (China) and Brazil, Chile, Ecuador, and Mexico sim- BUSINESS? Singapore turned their one-stop shops plified start-up, Colombia eased con- for building permits into online systems struction permitting, and Nicaragua Globally, doing business remains easi- in 2008. Denmark just introduced a new made it easier to trade across borders. est in OECD high-income economies. computerized land registration system. In South Asia, where 5 of 8 econo- In Sub-Saharan Africa and South Asia, The United Kingdom recently introduced mies introduced changes (7 in all), India entrepreneurs have it hardest and prop- online filing at commercial courts. continued improvements to its electronic erty protections are weakest across the 9 Top-ranking economies also often registration system for new firms by areas of business regulation included in use risk-based systems to focus their allowing online payment of stamp fees. this year’s ranking on the ease of doing resources where they matter most, such Across Eastern Europe, the implemen- business (figure 1.3). as the supervision of complex building tation of European Union regulations Singapore retains the top ranking projects. Germany and Singapore are encouraging electronic systems triggered on the ease of doing business this year, among the 85 economies that have fast- the implementation of electronic cus- followed by Hong Kong SAR (China), track permit application processes for toms systems in Latvia and Lithuania, New Zealand, the United Kingdom, the small commercial buildings. among other changes. In the Arab world, United States, Denmark, Canada, Nor- Finally, these economies hold Saudi Arabia allows registration with the way, Ireland, and Australia. Change con- public servants accountable through General Organization of Social Insur- tinued at the top. Among the top 25 performance-based systems. Australia, ance (GOSI) to be done online. Egypt economies, 18 made it even easier to do Singapore, and the United States have recently launched a new system to estab- business this past year. The top ranked used performance measures in the ju- lish companies electronically. The first Arab economy, Saudi Arabia, climbed diciary since the late 1990s. Malaysia phase of the system, allowing online one position to 11 after initiated 4 re- introduced a performance index for submission of the registration applica- forms last year. judges in 2009. Case disposal rates are tion, is in place. Economies where it is easy to do already improving. business often have advanced e-govern- ment initiatives. E-government kicked off in the 1980s, and economies with well-developed systems continue to im-
  • 12. 6 DOING BUSINESS IN THE ARAB WORLD 2011 MORE WAYS OF TRACKING CHANGE IN time, this year’s report introduces a new just 7.0% of income per capita. In 2007, BUSINESS REGULATION measure. The DB change score provides Saudi Arabia was among the top 10 Every year Doing Business recognizes the a 5-year measure of how business regula- economies that improved the most. It 10 economies that improved the most in tions have changed in 174 economies.7 streamlined the document requirements the ease of doing business in the previous It reflects all changes in an economy’s for importing. It carried this out by abol- year and introduced policy changes in 3 business regulation as measured by the ishing a consular certificate requirement or more areas. This past year Kazakhstan Doing Business indicators—such as a and allowing the electronic transfer of took the lead. Kazakhstan amended its reduction in the time to start a business data instead of requiring hard copies of company law and introduced regulations thanks to a one-stop shop or an increase documents to be submitted. Saudi Ara- to streamline business start-up and re- in the strength of investor protection bia also improved the capacity of its port duce the minimum capital requirement index thanks to new stock exchange rules facilities, thus allowing the port of Jeddah to 100 tenge ($0.70). It made dealing that tighten disclosure requirements for to clear more containers per day. It also with construction permits less cumber- related-party transactions. The findings eliminated its paid-in minimum capital some by introducing several new build- are encouraging: in about 85% of the 174 requirement, which used to amount to ing regulations in 2009, a new one-stop economies, doing business is now easier 1,057% of income per capita—previously shop for construction-related formalities for local firms (figure 1.4). one of the highest in the region. Reforms and a risk-based approach for permit The 10 economies that made the continued. In 2007/08, Saudi Arabia re- approvals. Traders benefit from improve- largest strides in making their regulatory formed in 4 areas covered by Doing ments to the automated customs infor- environment more favorable to business Business. In 2008/09, it further enhanced mation system and risk-based systems. are Georgia, Rwanda, Belarus, Burkina its business start-up process and made Several trade-related documents, such as Faso, Saudi Arabia, Mali, the Kyrgyz Re- dealing with construction permits easier. the bill of lading, can now be submitted public, Croatia, Kazakhstan, and Ghana. In 2009/10, it implemented changes in 4 online, and customs declarations can be All implemented more than a dozen regulatory areas: Getting Credit - Legal sent in before the cargo arrives. Mod- Doing Business reforms over the 5 years. Rights, Trading across Borders, Dealing ernization efforts, already under way Several—including Georgia, Rwanda, with Construction Permits, and Closing for several years, also include a risk Belarus, Burkina Faso, the Kyrgyz Re- a Business. management system to control goods public, Croatia, and Kazakhstan—have According to Doing Business 2005, crossing the national border and a mod- also been recognized as top 10 Doing starting a limited liability company in ern inspection system (TC-SCAN) at the Business reformers in previous years. Egypt wasn’t easy: It took 13 procedures, border crossing point shared with China. Between 2005 and 2010, almost all more than a month, and required paid-in As a result, the time to export fell by 8 economies in the Arab world have made minimum capital of 8 times the average days, the time to import by 9 days and it easier to do business by implementing income per capita. Today it takes just a the number of documents required for reforms that have had a positive impact week, with no minimum capital require- trade by 1. Kazakhstan also increased on Doing Business indicators. Out of the ment. Egypt implemented measures in the requirements for legal disclosure in 174 economies, Saudi Arabia is among 8 areas. For example, it created its first related-party transactions. Thanks to the the top 5 reformers, according to the private credit bureau, established a one- amendments to its company law, compa- new measure. Egypt and the Syrian Arab stop shop for company registration, and nies must describe transactions involv- Republic are 2 more of the 20 economies introduced low, fixed transfer fees for ing conflicts of interest in their annual that made the largest efforts to improve property registration—costing EGP 2000 report. their business regulatory environment, (USD 331), rather than 3% of the value of Yearly movements in rankings can according to the 5-year measure of cu- the property. As a result, property regis- provide some indication of changes in mulative change. tration costs were reduced from an aver- an economy’s regulatory environment Saudi Arabia’s DB change score age of 5.9% of the property value to just for firms, but they are always relative. shows that its regulatory reforms have 1% in 2006. New property registrations An economy’s ranking might change be- been cumulative and substantial. Since jumped by 39% in the following year. cause of developments in other econo- 2006, Saudi Arabia has implemented 17 Syria was one of the first economies mies. Moreover, year-to-year changes in business regulation reforms in the areas in the Arab world to revamp its business rankings do not reflect how the business measured by Doing Business. The impact regulatory environment, as recorded by regulatory environment in an economy has been positive. In 2005, starting a the DB change score. Key achievements has changed over time. business in Saudi Arabia took 13 pro- include gradually reducing minimum To illustrate how the regulatory en- cedures and cost 68.5% of income per capital requirement from SYP 10 million vironment as measured by Doing Busi- capita. Today, entrepreneurs can register to just 1 million and including all loan ness has changed within economies over a new business in 4 procedures and pay information in the public credit registry,
  • 13. EXECUTIVE SUMMARY 7 BOX 1.2 within a country over time, as when Encouraging women in business Colombia implemented a bankruptcy Women make up more than 50% of the world’s population but less than 30% of the labor force reform that streamlined reorganization in some economies. This represents untapped potential. For policy makers seeking to increase procedures. Following the reform, viable women’s participation in the economy, a good place to start is to ensure that institutions and firms were more likely to be reorganized laws are accessible to the types of businesses and jobs women currently hold. than liquidated, and firms’ recoveries Take credit bureaus. With the advent of microfinance institutions in the 1970s, poor improved.9 Other studies investigated women in some parts of the world were able to access credit for the first time. By 2006 more policy changes that affected only certain than 3,330 microfinance institutions had reached 133 million clients. Among these clients, 93 million had been in the poorest groups when they took their first loans, and 85% of the firms or groups. Using the unaffected poorest were women. But only 42 of 128 credit bureaus in the world cover microfinance in- group as a control, they found that re- stitutions, limiting the ability of their borrowers to build a credit history. A new World Bank forms easing formal business entry in Group project, Women, Business and the Law, looks into discrepancies such as these as well as Colombia, India, and Mexico led to an regulations that explicitly differentiate on the basis of gender.1 increase in new firm entry and compe- A recent analysis of existing literature concludes that aspects of the business regulatory tition.10 Thanks to simplified municipal environment are estimated to disproportionately affect women in their decision to become an registration formalities for firms in Mex- entrepreneur and their performance in running a formal business. Barriers to women’s access to finance might drive their concentration in low-capital-intensive industries, which require ico, the number of registered businesses less funding but also have less potential for growth and development. One possible barrier is increased by 5%, and employment by that women may have less physical and “reputational” collateral than men.2 2.8%, in affected industries. Women can benefit from laws facilitating the use of movable assets such as equipment or Other promising results are emerg- accounts receivable as security for loans. While women often lack legal title to land or build- ing. Using panel data from enterprise ings that could serve as collateral, they are more likely to have movable assets. In Sri Lanka surveys, new research associates busi- women commonly hold wealth in the form of gold jewelry. Thankfully, this is accepted by ness regulation reforms in Eastern Eu- banks as security for loans.3 Women often resort to informal credit, which involves high transactions costs. A recent rope and Central Asia with improved study in Ghana reports that women, to ensure access to credit, invest considerable time in firm performance.11 While such factors maintaining complex networks of informal credit providers.4 as macroeconomic reforms, technologi- Improving firms’ access to formal finance has been shown to pay off, by promoting entre- cal improvements and firm character- preneurship, innovation, better asset allocation and firm growth.5 Everyone should be able to istics may also influence productivity, benefit, regardless of gender. the results are promising. The region’s 1. http://wbl.worldbank.org/. 2. Klapper and Parker (2010). economies have been the most active in 3. Pal (1997). improving business regulation over the 4. Schindler (2010). 5. World Bank (2008). past 7 years, often in response to new circumstances such as the prospect of joining the European Union or, more without a minimum loan threshold. larly for small and medium-size busi- recently, the financial crisis. Some 93% In absolute terms, change depends nesses. But how do business regulation of its economies eased business start-up, not only on the pace of reform but also reforms affect the performance of firms and 20 economies established one-stop on the starting point. For example, Sin- and contribute to jobs and growth? A shops. Starting a business in the region is gapore, with efficient e-government sys- growing body of empirical research has now almost as easy as it is in OECD high- tems in place and strong property rights established a link between the regula- income economies. Immediate benefits protections by law, now has less room tory environment for firms and such for firms are often cost and time savings. for improvement. Others, such as Italy, outcomes as the level of informality, em- In Georgia a 2009 survey found that implemented several regulatory reforms ployment and growth across economies.8 the new start-up service center helped in areas where results might be seen only The broader economic impact of lower- businesses save an average of 3.25% of in the longer term, such as judiciary or ing barriers to entry has been especially profits—and this is just for registration insolvency reforms. well researched. But correlation does not services. For all businesses served, the mean causality. Other country-specific direct and indirect savings amounted to WHAT IS THE EFFECT ON FIRMS, factors or other changes taking place si- $7.2 million.12 JOBS, AND GROWTH? multaneously—such as macroeconomic reforms—may also have played a part. Rankings and the 5-year measure of How do we know whether things cumulative change are still only indica- would have been any different without tive. Few would doubt the benefit of the reform? Some studies have been able reducing red tape for business, particu- to test this by investigating variations
  • 14. 8 DOING BUSINESS IN THE ARAB WORLD 2011 China, State Administration for Industry BOX 1.3 Other World Bank indicator sets on business regulations and Commerce, http://www.saic.gov.cn/ english/; and Ayyagari, Beck and Demir- güç-Kunt (2007). Women, Business and the Law (http://wbl.worldbank.org/) Data on legal differentiations on the basis of gender in 128 economies, covering 6 areas 5 In the United Kingdom, for example, 19,077 companies were liquidated in Investing Across Borders (http://iab.worldbank.org/) 2009, 22.8% more than in the previous Data on laws and regulations affecting foreign direct investment in 87 economies, covering 4 areas year. Subnational Doing Business (http://www.doingbusiness.org/Subnational/) 6 See Uttamchandani (2010). Doing Business data comparing states and cities within economies (41 studies covering 299 cities) 7 Doing Business has tracked business regulation reforms affecting businesses World Bank Enterprise Surveys (http://www.enterprisesurveys.org/) throughout their life cycle—from start-up Business data on more than 100,000 firms in 125 economies, covering a broad range of business to closing—in 174 or more economies environment topics since 2005. Between 2003 and 2005 Doing Business added 5 topics and increased the number of economies covered from WHERE ARE THE OPPORTUNITIES While overly complicated proce- 133 to 174. For more information on IN DEVELOPING ECONOMIES? dures can hinder business activity, so the motivation for the 5-year measure can the lack of institutions or regulations of cumulative change, see About Doing More than 1,500 improvements to busi- that protect property rights, increase Business. For more on how the measure is constructed, see Data notes. ness regulations have been recorded by transparency and enable entrepreneurs Doing Business in 183 economies since to make effective use of their assets. 8 For a comprehensive literature review on business start-up regulation as it relates 2004. Increasingly, firms in developing When institutions such as courts, col- to such economic outcomes as productiv- economies are benefiting. In the past lateral registries and credit information ity and employment, see Djankov (2009) year about 66% of these economies made bureaus are inefficient or missing, the and Motta, Oviedo and Santini (2010). it easier to do business, up from only 34% talented poor and entrepreneurs who See also Djankov, McLiesh and Ramalho (2006). More research can be found on of this group 6 years before. Compelling lack connections, collateral and credit the Doing Business website (http://www. results are starting to show, as illustrated histories are most at risk of losing out.14 doingbusiness.org/). by Rwanda and Ghana, and these results So are women, because institutions and 9 Giné and Love (2006). have inspired others. regulations such as credit bureaus and 10 Aghion and others (2008), Bruhn (2008), This is good news, because oppor- laws on movable collateral support the Kaplan, Piedra and Seira (2007) and tunities for regulatory reform remain. types of businesses that women typically Cardenas and Rozo (2009). Entrepreneurs and investors in low- and run—small firms in low-capital-inten- 11 Amin and Ramalho (forthcoming). Using data on a panel of about 2,100 firms in 28 lower-middle-income economies con- sive industries in both the formal and the economies in Eastern Europe and Central tinue to face more bureaucratic formali- informal sector (box 1.2).15 Asia, the authors compare changes in ties and weaker protections of prop- labor productivity over time in reforming erty rights than their counterparts in and nonreforming economies. The differ- ence in the change in labor productivity high-income economies. Exporting, for between the 2 groups of economies is example, requires 11 documents in the 1 Some 656 articles have been published statistically significant at less than the 5% in peer-reviewed academic journals, and Republic of Congo but only 2 in France. level. Differences in time-invariant fac- about 2,060 working papers are available Starting a business still costs 18 times as tors such as firm composition or GDP per through Google Scholar (http://scholar. capita do not affect the results. much in Sub-Saharan Africa as in OECD google.com). 12 International Finance Corporation, “IFC high-income economies (relative to in- 2 Klapper, Lewin and Quesada Delgado Helps Simplify Procedures for Georgian come per capita). Many businesses in (2009). Entry rate refers to newly regis- Businesses to Save Time and Resources,” tered firms as a percentage of total regis- developing economies might simply opt accessed September 20, 2010, http://www. tered firms. Business density is defined as out and remain in the informal sector. ifc.org/. the number of businesses as a percentage There they lack access to formal business of the working-age population (ages 13 ILO data. credit and markets, and their employees 18–65). 14 World Bank (2008a). receive fewer benefits and no protec- 3 International Labour Organization (ILO) 15 Chhabra (2003) and Amin (2010). tions. Globally, 1.8 billion people are data. estimated to be employed in the informal 4 OECD (2004b); ILO and SERCOTEC (2010, p. 12); South Africa, Department sector, more than the 1.2 billion in the of Trade and Industry (2004, p. 18); formal economy.13
  • 15. 9 About Doing Business: measuring for impact Governments committed to the economic applying to them through their life cycle. establish and clarify property rights and health of their country and opportuni- Doing Business and the standard cost reduce the cost of resolving disputes, ties for its citizens focus on more than model initially developed and applied in rules that increase the predictability of macroeconomic conditions. They also the Netherlands are, for the present, the economic interactions and rules that pay attention to the laws, regulations and only standard tools used across a broad provide contractual partners with core institutional arrangements that shape range of jurisdictions to measure the protections against abuse. The objective: daily economic activity. impact of government rule-making on regulations designed to be efficient in The global financial crisis has business activity.1 their implementation, to be accessible renewed interest in good rules and regu- The first Doing Business report, pub- to all who need to use them and to be lation. In times of recession, effective lished in 2003, covered 5 indicator sets simple in their implementation. Accord- business regulation and institutions can and 133 economies. This year’s report ingly, some Doing Business indicators support economic adjustment. Easy covers 11 indicator sets and 183 econo- give a higher score for more regulation, entry and exit of firms, and flexibility mies. Nine topics are included in the such as stricter disclosure requirements in redeploying resources, make it easier aggregate ranking on the ease of doing in related-party transactions. Some give to stop doing things for which demand business. The project has benefited from a higher score for a simplified way of has weakened and to start doing new feedback from governments, academics, implementing existing regulation, such things. Clarification of property rights practitioners and reviewers.2 The initial as completing business start-up formali- and strengthening of market infrastruc- goal remains: to provide an objective ties in a one-stop shop. ture (such as credit information and basis for understanding and improving The Doing Business project encom- collateral systems) can contribute to con- the regulatory environment for business. passes 2 types of data. The first come from fidence as investors and entrepreneurs readings of laws and regulations. The sec- look to rebuild. WHAT DOING BUSINESS COVERS ond are time and motion indicators that Until recently, however, there were measure the efficiency and complexity no globally available indicator sets for Doing Business provides a quantitative in achieving a regulatory goal (such as monitoring such microeconomic factors measure of regulations for starting a granting the legal identity of a business). and analyzing their relevance. The first business, dealing with construction per- Within the time and motion indicators, efforts, in the 1980s, drew on percep- mits, registering property, getting credit, cost estimates are recorded from official tions data from expert or business sur- protecting investors, paying taxes, trad- fee schedules where applicable.3 Here, veys. Such surveys are useful gauges ing across borders, enforcing contracts Doing Business builds on Hernando de of economic and policy conditions. But and closing a business—as they apply to Soto’s pioneering work in applying the their reliance on perceptions and their domestic small and medium-size enter- time and motion approach first used by incomplete coverage of poor countries prises. It also looks at regulations on em- Frederick Taylor to revolutionize the pro- constrain their usefulness for analysis. ploying workers as well as a new measure duction of the Model T Ford. De Soto The Doing Business project, initi- on getting electricity. used the approach in the 1980s to show ated 9 years ago, goes one step further. It A fundamental premise of Doing the obstacles to setting up a garment fac- looks at domestic small and medium-size Business is that economic activity requires tory on the outskirts of Lima.4 companies and measures the regulations good rules. These include rules that
  • 16. 10 DOING BUSINESS IN THE ARAB WORLD 2011 WHAT DOING BUSINESS DOES BASED ON STANDARDIZED entrepreneurs may spend considerable CASE SCENARIOS NOT COVER time finding out where to go and what Doing Business indicators are built on the documents to submit. Or they may avoid Just as important as knowing what Doing basis of standardized case scenarios with legally required procedures altogeth- Business does is to know what it does specific assumptions, such as the busi- er—by not registering for social security, not do—to understand what limitations ness being located in the largest business for example. must be kept in mind in interpreting city of the economy. Economic indicators Where regulation is particularly onerous, the data. commonly make limiting assumptions levels of informality are higher. Informal- of this kind. Inflation statistics, for ex- ity comes at a cost: firms in the informal LIMITED IN SCOPE ample, are often based on prices of con- sector typically grow more slowly, have Doing Business focuses on 11 topics, with sumer goods in a few urban areas. poorer access to credit and employ fewer the specific aim of measuring the regula- Such assumptions allow global workers—and their workers remain out- tion and red tape relevant to the life cycle coverage and enhance comparability. But side the protections of labor law.7 Doing of a domestic small to medium-size firm. they come at the expense of generality. Business measures one set of factors that Accordingly: Doing Business recognizes the limitations help explain the occurrence of infor- Doing Business does not measure all of including data on only the largest busi- mality and give policy makers insights aspects of the business environment ness city. Business regulation and its en- into potential areas of reform. Gaining a that matter to firms or investors—or all forcement, particularly in federal states fuller understanding of the broader busi- factors that affect competitiveness. It and large economies, differ across the ness environment, and a broader per- does not, for example, measure security, country. And of course the challenges spective on policy challenges, requires macroeconomic stability, corruption, and opportunities of the largest business combining insights from Doing Business the labor skills of the population, the city—whether Mumbai or São Paulo, with data from other sources, such as underlying strength of institutions Nuku’alofa or Nassau—vary greatly across the World Bank Enterprise Surveys.8 or the quality of infrastructure.5 Nor countries. Recognizing governments’ in- does it focus on regulations specific to terest in such variation, Doing Business WHY THIS FOCUS foreign investment. has complemented its global indicators Doing Business does not assess the with subnational studies in such countries Doing Business functions as a kind of strength of the financial system or market as Brazil, China, Colombia, the Arab Re- cholesterol test for the regulatory envi- regulations, both important factors in public of Egypt, India, Indonesia, Kenya, ronment for domestic businesses. A cho- understanding some of the underlying Mexico, Morocco, Nigeria, Pakistan and lesterol test does not tell us everything causes of the global financial crisis. the Philippines.6 about the state of our health. But it does Doing Business does not cover all In areas where regulation is complex measure something important for our regulations, or all regulatory goals, and highly differentiated, the standard- health. And it puts us on watch to change in any economy. As economies and ized case used to construct the Doing behaviors in ways that will improve not technology advance, more areas of Business indicator needs to be carefully only our cholesterol rating but also our economic activity are being regulated. defined. Where relevant, the standard- overall health. For example, the European Union’s ized case assumes a limited liability One way to test whether Doing Busi- body of laws (acquis) has now grown to company. This choice is in part empiri- ness serves as a proxy for the broader no fewer than 14,500 rule sets. Doing cal: private, limited liability companies business environment and for com- Business covers 11 areas of a company’s are the most prevalent business form in petitiveness is to look at correlations life cycle, through 11 specific sets of most economies around the world. The between the Doing Business rankings and indicators. These indicator sets do choice also reflects one focus of Doing other major economic benchmarks. The not cover all aspects of regulation in Business: expanding opportunities for indicator set closest to Doing Business in the area of focus. For example, the entrepreneurship. Investors are encour- what it measures is the OECD indicators indicators on starting a business or aged to venture into business when po- of product market regulation;9 the corre- protecting investors do not cover all tential losses are limited to their capital lation here is 0.72. The World Economic aspects of commercial legislation. The participation. Forum’s Global Competitiveness Index employing workers indicators do not and IMD’s World Competitiveness Year- cover all areas of labor regulation. The FOCUSED ON THE FORMAL SECTOR book are broader in scope, but these too current indicator set does not include, In constructing the indicators, Doing are strongly correlated with Doing Busi- for example, measures of regulations Business assumes that entrepreneurs are ness (0.79 and 0.64, respectively).10 addressing safety at work or the knowledgeable about all regulations in A bigger question is whether the right of collective bargaining. place and comply with them. In practice, issues on which Doing Business focuses