This document summarizes a board planning retreat for Pathways for Children, Youth & Families that was presented by Brent MacKinnon and Social Media Tools. The presentation covered the presenter's experiences with social media and youth work, trends in social media use across different groups, and ways organizations can use social media to engage audiences. Specific examples were provided of social media tools used in youth programs and research on youth and social media was discussed. Opportunities and challenges faced by youth and social workers in the digital era were also addressed.
1. PATHWAYS FOR CHILDREN,
YOUTH & FAMILIES
Board Planning Retreat
May 30th, 2009
Presented by Social Media Tools
2009/05/14
2. PATHWAYS FOR CHILDREN YOUTH & FAMILIES
• Brent MacKinnon
Introductions • Social Media Tools
• My Experiences/Practice
Youth Work • Youth – digital literacy/research
• Youth; Organizations; Workers
Trends • Across spectrum & Groundswell
• Service & Practice
What to Do? • Leadership & Partnering
3. BRENT – MY PATH
Youth Community
Social Media
Programs Work
4. SOCIAL MEDIA TOOLS FOR WORK & LEARNING
Social Media
Web Site
Strategy to
Design &
engage
Development
audiences
Social Media
Listen, Learn,
Tools that
Adapt,
Meet Mission
Measure
& Goals
5. USING SOCIAL MEDIA
Community Resource &
Learning Room •Blogs & Wikis
Youth Community
Mapping Program •Blog, Wiki
Streetjibe, a learning
community project •Blog, Wiki
Youth Mental Health
Working Group wiki TAMI •Wiki
National Mental
Health Day •DVD Movie
6. USING SOCIAL MEDIA
Harm Reduction Coalition of
York Region •Wiki
PhotoVoice Project
VoiceThread •Community Voices
Directions – Service
Collaboration Map •Wiki
Housing Outreach Transitional
Support Network •Ning Network
The Recovering Play •DVD Movie
7. YOUTH – SOCIAL TECH RESEARCH
• Hanging Out, Messing Around, Geeking Out:
Living and Learning with New Media
• Social Networking Bridges the Digital Divide
University of Minnesota
• Teenage Life Online – PEW Internet
• Digital Myths – Multi Generational Learning
Brandon Hall Research
• Laidlaw Foundation – Youth Engagement
8. YORK REGION TRENDS
Disruptiveness
Disconnect is Data and
and Complexity
growing Research Gap;
Increases
Population aging/
Digital Literacy – Poverty and
newcomers/
widening divide Homelessness
increase
9. DISCONNECT
Resiliency
Framework
High
Opportunities
Expectations
Caring
Relationships
10. DISCONNECT - WORKERS &
ORGANIZATIONS
The disconnect is as We truly are in the
pronounced with same “canoe” going
staff & organizations over the proverbial
as is it is with youth. falls.
11. PROMISING OPPORTUNITIES
Community Knowledge Cloud
Capacity Building Creation & Organizations &
Model Sharing Cloud Workers
Resiliency, Asset,
Social Network Innovation &
Positive Youth
Enterprises Collaboration
Development
13. OPPORTUNITIES
Using Social Media as a
“bridging” strategy/tool
– webinar on multi-
media & youth programs
Meeting the Needs of
Ontario’s Youth
Ontario Trillium
Foundation
14. LINKS & RESOURCES
Streetjibe Digital Divide –
The Networked
Learning Digital
Student
Community Inclusion
Cloud Worker –
Toronto Youth Cloud
a new career
Action Network Organizations
path
15. ABOUT SOCIAL MEDIA TOOLS
• Social Media Tools for Work & Learning
• Brent MacKinnon
• www.socialmediatools.ca
16. ABOUT IAUTOMATE
• iAutomate
• Alain Hurtubise
• Services
– Consulting, Development and Web Services
• www.iAutomate.ca
Notas do Editor
Past 6 years using social media in my programming (CR&LR; Youth Community Mapping; Streetjibe; HOTS; Harm Reduction; TAMI; Workshops; DVD authoring – mental health survivorsAttended Social Tech Training experience 2008; learned at deeper level how to implement social tech strategies within organizationsProgram Mgt., Design, DevelopmentYouth work; community based organizations;Service sectors – treatment, street work, residential, settlement, multi services, employment, youth partnerships, school/community etc..
Partner is iautomate – Alain Hurtubise
Hanging Out etc…. (Digital Youth Research – kids informal learning with digital media)Pew Research39% of online teens share their own artistic creations online, such as artwork, photos, stories, or videos, up from 33% in 2004. 33% create or work on webpages or blogs for others, including those for groups they belong to, friends, or school assignments, basically unchanged from 2004 (32%). 28% have created their own online journal or blog, up from 19% in 2004. 27% maintain their own personal webpage, up from 22% in 2004. 26% remix content they find online into their own creations, up from 19% in 2004. The percentage of those ages 12-17 who said “yes” to at least one of those five content-creation activities is 64% of online teens, or 59% of all teens. In addition to those core elements of content creation, 55% of online teens ages 12-17 have created a profile on a social networking site such as Facebook or MySpace; 47% of online teens have uploaded photos where others can see them, though many restrict access to the photos in some way; and 14% of online teens have posted videos online. The current survey marks the first time questions about video posting and sharing were asked. This
Disconnect is deep and wide – with youth and services; workers and workers; organizations and organizationsData and Research Gap; who’s doing what – signs of change i.e. Data StationDisruptiveness and ComplexityDigital Literacy – widening dividePoverty and Homelessness riding on a thin illusionary veil – growing awareness of poverty in our neighbourhoods and communitiesCapacity Building/ASSETS/PSD/ WorksKnowledge Sharing/COPs/KM/CBRCloud Organizations – flattening structures/more transparency/fluid/small units/fast response/ - check shaping your organization rather than planning your organization.Social Network EnterprisesYork Region’s population is growing by over 40,000 per year.40% of our population is not Canadian born (2001)Over 65 languages are spokenOur population is aging with a 400% increase in seniors projected by 2026 (66,295 in 2001 to 263,000 by 2026)Over 50% of the people living under the low income cut-off have jobs
Cloud Organizations and Networks - – flattening structures/more transparency/fluid/small units/fast response/ - check shaping your organization rather than planning your organization; cloud workers are understand networks, identities, working for causes & community, capable of adapting, loyal but capable of switching loyalties; etc.Change your organization's culture, work style, and tools to \"look more like a cloud. He said:If you can permute your organization so that it looks more like the cloud, you’ll have an easier time working with the cloud. Case in point: because of ‘message discipline’, only a very few people are allowed to speak for an organization. Yet, because of the exponential growth in connectivity and Web2.0 technologies, everyone in your organization has more opportunities to speak for your organization than ever before. Can you release control over message discipline, and empower your organization to speak for itself, from any point of contact? Yes, this sounds dangerous, and yes, there are some dangers involved, but the cloud wants to be spoken to authentically, and authenticity has many competing voices, not a single monolithic tone.Communities of Practice/Learning CommunitiesKnowledge Mobilization Research and Community Community Based ResearchStory TellingThe Conversation is Social MediaPositive Youth Development; Development Assets; Resiliency Framework – supported by longitudinal studies as success
This is a transformative process that is long term; Transparencies and Authenticity are integral aspects of this transformation; Social networking is bringing new technology innovations to communications – multimedia, presence; interactivity etc.; Collective Intelligence and Customer experience will lead innovation; Change is sociological rather than technological POST – a systematic framework for establishing an organizations online social media plan.We use a collaborative rather than solo consulting approach. This is important in both understanding all the problems the web is meant to solve, and to glean solutions and useful ideas from different aspects of your organization.
25 years of program design and management – youth, community & youth development; settlement; employment, outreach, school – community partnerships;Current: Mental Health Working Group/TAMI; Interim Chair Harm Reduction Coalition of York Region; Founding Steering Committee member YRAEH; Founding Member Youth Justice Committee; Chair ACTC Board of Directors; Board member of Krasman Centre & invited to join Aids Committee of York Region; Using social media tools for past 6 years in my projects; graduate of 1st STT training 2008Current projects include: Video for National Mental Health Week;The Recovering PlayWorkshops on social media Exploring use of social media for researchShowcasing and modeling internal web 2.0 tools in my volunteer and committee work
15 years of experience in the software industry in implementing, developing and supporting a broad range of companies from Not-for-Profit to small and medium-sized businesses to Fortune 500 Companies. These implementation are mostly in ERP (Enterprise Resource Planning). The ERP umbrella consists of Accounting, Human Resources, Distribution and Warehousing, Customer Relationship Management, Resource and Project Planning, and Business Intelligences.Community involvement with Girls Inc of York region – Donation of time and resources to have built and maintain their web site.Wants to continue helping the community by providing services that are affordable, honest, and stand the test of time. Media development (Web sites, Brochure, Videos...) is a passion and having created iAutomate can pursue this area with more dedication.