Creating great employees Creates great companies
Any professional working for a company knows that great companies are created by great people. As companies grow, they need staff that adheres to their corporate image, as it affects their bottom line, impacting the organizations goodwill with stake holders.
Companies need to groom their employees not only for better customer and client satisfaction, but also for better interpersonal connect and healthier working environment and personal growth
8. www.bonimpressions.com www.facebook.com/bonimpressions2011
What is Image Management
• We all carry certain skills, knowledge and intent
• People we meet evaluate us on the basis of what meets their
eyes
• They look for signs that inspires confidence and likeability
Image Management is the art and science of consistently projecting
an appropriate and powerful image
9. www.bonimpressions.com www.facebook.com/bonimpressions2011
What Image Management does
• Teaches us to optimally use;
– Clothing
– Grooming
– Etiquette
– Body Language
– Verbal & Vocal Communication skills
to maximize our impact on others.
• Long after a personal, professional or social meeting is over, we
are still remembered and recalled with admiration and purpose
20. www.bonimpressions.com www.facebook.com/bonimpressions2011
What Image Management does
Combines all aspects of the person - inner self, characteristics,
goals, outer environment, differing roles and occasions when
working towards achieving the appropriate image, which is
beneficial for people and organization
22. www.bonimpressions.com www.facebook.com/bonimpressions2011
People who need Image Management
• Senior Managers and Managers who need
command respect and lead a team
effectively
• Newly promoted Managers who need to
change their Image to suit the new role and
look the part
• Service Industry Professionals whose
primary job function is to offer quality
service to customers
• Sales and Marketing Professionals
• Customer Care Professionals
• Front Line Employees who interact with
customers, colleagues and seniors
• Supervisors who interact with customers ,
juniors and seniors
• Service Industry Professionals whose
primary job function is to offer quality
service to customers
• Managerial level resources who interact
with supervisors and seniors
• Senior Managers who interact with
internal as well as external customers
23. www.bonimpressions.com www.facebook.com/bonimpressions2011
Benefits of a good corporate image
• Premium positioning
• Higher customer delight
• Attracts more customers
• Increased business from existing customers
• Helps to command premium pricing
• Increase market share
• Attract favorable media coverage
• Higher returns for investors
• Attracts best talent & improves talent retention
• Lower attrition costs
• Preferred buyer – vendor equation
In short, a good image adds value to every stakeholder
25. www.bonimpressions.com www.facebook.com/bonimpressions2011
We work with you to:
• Improve and enhance your employee image
• Increase inter-personal relationship between employees and
clients
• Enhance team work and synergy
• Achieve higher productivity
• Assure feel good factor for all stake holders
• Project matchless professionalism
• Enhance employee confidence and competence
• Develop customer pride in associating with you