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Lifecycle 
Management
Solutions




             2/13/2010 1:26 PMJune    1
                           17, 2008
Who is SRA?

• A leading provider of technology and strategic            Our Vision:
  consulting services and solutions
                                                         SRA aspires to be the
• Serve public and private‐sector clients in           world’s best company in
  the national security, civil government, and             everything we do,
  global health markets                                      guided by our
                                                       unwavering commitment
• Operations throughout the U.S. and Europe             to honesty and service.
• FY09 revenue of $1.65B – 88% as a prime contractor
                                                       Our success is measured
   91% win rate on recompetes                          by the value we bring to
                                                            our clients and
• Publicly traded company (NYSE: SRX)                      stakeholders, the
                                                         careers we offer our
• Founded in 1978; a deeply embedded culture              employees and the
  focused on creating real value for customers          contributions we make
• Employer of choice for 6,900+ employees               to our local and global
                                                             communities.


                                                                                  2


                                                               SRA PROPRIERTARY
SRA Market Demands




Intel Counterterrorism   Cyber              PBL Performance Based        Health IT
                                                  Logistics Management




Counterterrorism         Cyber attacks      DoD spending on PBL is       Government to address the
remains top Justice      continue to grow   expected to continue         rising cost of health care
Department concern                          growing at a rate of         through significant
                                            10.3% CAGR to reach          investment in health IT
                                            $7.4B by 2013




                                                                                                      3


                                                                                 SRA PROPRIERTARY
Force Generation Drives All

FORCE Generation Drives Demand-Side…. = Customer “Takt” Rate
    ….Requiring An Effective Supply-Side Response…. = PBL “Dynamics”
            ARFORGEN                                                          PBL Layer I

                                                                             COMPLIANCE



                                                 LA
                                                   ND
                                                                             PBL Layer II



                                                    FO
                                                       R GE
                                                                               CULTURE


                                                             N
                                                                 1
  Details of the multi-echelon supply
  and value chain                                                            PBL Layer III
                                                 SEAFORGEN1
  Informed lead times required by each                                                       “For ARFORGEN we
                                                                               PROCESS
  supplier                                                                                   Manufacture Brigade
                                                             1



                                                                                             Combat Teams”
                                                         EN



  Critical paths and specific bottlenecks                                                    ….therefore what is:
                                                        RG




                                                                                               Make to Stock?
                                                   FO




  Actual days required to support a                                                            Make to Order?
                                                    R




  supply chain, versus unsupported                                                             Engineer to Order?
                                                 AI




  estimates

                                  1   Notional
                                                                 Takt Time

       Planning drumbeat: How often completed units NEED to come out the end of the pipe –                          4
                              as established by customer demand
                                                                                               SRA PROPRIERTARY
SRA Recent Company Awards and Recognition

FORTUNE Magazine as One of the '100 Best Companies to Work For‘
(1999-2009)
Washington Technology Top 100
Three Alliance for Workplace Awards:
Excellent Place to Work | Health and Wellness Trailblazer | Ecoleadership
Best Place to Work in Northeastern Pennsylvania, Large Company (Scranton)
Bisnow Green Leadership Award
Association of Marketing and Communications Professionals’ Annual Awards
www.sra.com | SRA Headlines | SRA Annual Report
Black Collegian Top 100 Employer
Silver Sponsorship Appreciation Award for participating in the American Freedom
Foundation Festival to raise awareness for U.S. veterans
Quality-Assurance award for Era’s performance over a five-year period from the
ENVIRO organization
SRA selected as winner of Supply Chain Council’s 2009 Operational Excellence
Award



                                                                                                     5


                                                                                  SRA PROPRIERTARY
SRA Lifecycle Management Solutions Offerings 
•   Command & Operations Center Engineering
•   Infrastructure Engineering and O&M Support
•   Command and Control Systems Engineering
•   Complex Systems Integration
•   Directory Services
•   Enterprise Architecture
•   Worldwide Technical Support
•   Network Managed Services
•   Netcentric Enterprise Services
•   Afloat Operations
•   Automated Identification Technology
•   Enterprise COTS Integration
•   Identity Management & Cross‐Credentialing
•   Lifecycle Management Support
•   Integrated Logistics Support
•   Industrial Base Support
•   Transportation & Logistics Systems
•   Modeling, Simulation and Analysis
•   Multimedia Training & Curriculum Development
•   Performance Based Logistics 
•   Cyber Security for the Supply Chain
•   Supply Chain Management
•   SETA Support
•   Web Development & Enterprise Portals                                              6


                                                                   SRA PROPRIERTARY
What LMS Does

Primary Products and Services
  Logistics Optimization, Lifecycle Management, Supply Chain /
  Sustainment Excellence
  Performance Based Logistics (PBL)
  Sensei Lean Masters, Six Sigma Master Black Belts, Certified
  Instructors with the International Supply Chain Council
  Project / Program Management Professionals (PMP)
  OEM Logistics Services


  Background
     C-Level, VPs, Staff- and Line-level Managers, Logisticians
     Ops Managers, Engineers, Planners, Buyers, Sales and Mktg…




                                                                                     7


                                                                  SRA PROPRIERTARY
LMS Supply Chain Optimization




                                                                                                                  8

® Registered Copyright of the Supply Chain Council, Inc.                                       SRA PROPRIERTARY
                                        PRACTITIONER BASED – SOLDIER FOCUSED – ARFORGEN ENABLING
LMS Value Proposition


GAP 1 closes through                                Past Experience
understanding                                Industry Standards and Norms
customer value                                 Standards of Competitors
structure.                                      Situational Requirements

GAP 2 closes through
greater commitment to          Business                                      Customer
                              Expectations             GAP 1
customer value.                                                             Expectations
                                             GAP 2
GAP 3 closes through
better system
alignment to reduce            Customer                Actual
                                Service      GAP 3    Customer                 GAP 5          Customer
variability.                                                                                  Response
                               Decisions               Service
GAP 4 closes through
reliable delivery of                                               GAP 4
service.
                                Internal                                     Customer
                               Perception                                   Perception of
GAP 5 is closed by
                               of Service                                      Service
reducing GAPs 1-4.




                                                                                                         9


                                                                                    SRA PROPRIERTARY
                  PRACTITIONER BASED – SOLDIER FOCUSED – ARFORGEN ENABLING
LMS Performance Alignment Model

                                                                                         Custo
                                                                                              me r          Intima
                                                                                                                  cy
                                                                             Reliability
                                                                                                   Velocity
What level of                         Responsiveness
                                                                        Flexibility
                                                                                                                     Research
                              Time
Supply Chain                                                                                  Enable
                                                                                                           Make / Maintain
                                                    Value
                                                                                  Plan          Design
Performance                      Cost                                                                         Sell
                                                                                               Source
                                                                                                                     Amend
                                                       Material                     Assist
Will Impact                                                                                      Relate            Return

                                                                                                                                     t
                                                     Information
                                                                                    Deliver
                                                                                                                                 m en
                                Op                                                                Integrate
                                                                                                                            ge
Customer,                            e ra
                                            tio                                                                      an
                                                                                                                        a
                                                n                                  Contract                        M
Supplier,                                           al E                                                    c le
                                                           xce                                            cy
Employee,                                                     l   len                              L   ife
                                                                        ce                    e ss
                                                                                         oc
                                                                                   Pr
Behavior?

                              As-Is                                                        Should-Be                                      10


                                                                                                                       SRA PROPRIERTARY
                PRACTITIONER BASED – SOLDIER FOCUSED – ARFORGEN ENABLING
Why LMS Exists –
        To Help It’s Customers Become Faster, Better, Cheaper


                                                          •Responsive
                                                          •Agile
    Performance
                                                          •Lean
    Level


                                                Loosely Coupled
                                                 Supply Chains
                                                     Agility “Flexibility and Adaptability”

                               Integrated
                             Supply Chains
                                Velocity “Integration at the interface”

         Functional
       Supply Chains
Effectiveness and Efficiency “Independent optimization”


               Performance Based Lifecycle Management                                         11


                                                                           SRA PROPRIERTARY
      PRACTITIONER BASED – SOLDIER FOCUSED – ARFORGEN ENABLING
LMS Supply Chain Optimization

When you enable the
Enterprise to examine
its supply chain
processes, analysis
acting like Sonar,
helps profile
performance.

It is only then that the
real problems begin
to surface



                                                                                       12


                                                                    SRA PROPRIERTARY
             PRACTITIONER BASED – SOLDIER FOCUSED – ARFORGEN ENABLING
LMS Time Trap Analysis

                                                    Order Cycle Time: 117 Days (Air)

                                                                                                                     ERP = 64 days
                                      77.1 days or 66%                                                                                                     39.9 days or 34%
                                                                                                                 Notional (EPAT Portal)
15 days         37.8 days         14.3 days est               10 days            2 days est.           4 days          9 days              1 days          23.4 days est .5 day
   1               2                    3                      4                    5            6           7           8             9            10
 Turn In      SSA Transfer          CCP Receipt           CCP Transfer          POE Receipt POE Transfer POD Receipt POD Transfer Stow Receipt Depot Transfer
 SR2.1          DR2.4                  D2.3                  D2.4                 DR2.3       DR2.4        DR2.3       DR2.4         DR2.3        DR2.4
 12.8%            32.3%                   12.2%                  8.5%                1.7%                 3.4%           7.7%                .09%               20.0%                .04%

Source: Phase 3 Cycle Time Analysis                       Source: EPAT (electronic portal)                                                 Source: EPAT
90% of Turn Ins were done under 20 days                   700-800 items per TCN                                                            Data: 5/22/2008 – 6/6/2008
                                                          4-8 triwalls per pallet
              Source: Phase 3 Cycle Time Analysis         GTN shows can take up to 10 days to load                                                 Txns | Min | Max | Median | Stdev
              3.75 hours to process asset                 Header create vs ship / receipt discrepancies                                    Total: 290     1     1      1        0.0
              1-4 days for pickup depending on loads                                                                                       Bagram: 52     1     1      1        0.0
              3 Transportation Consolidation Points                                No Source to validate time from CCP to POE              Balad: 238     1     1      1        0.0
                have no RIC designation                                            Estimates 1-3 days                                      Kuwait: N/A    2     8      8        2.9
              Loading Containers (20 and 40 footers)
                                                                                                     Source: EPAT                                             No Source
              Big SSAs like WVE are loading containers
                                                                                                     Data: 5/22/2008 – 6/6/2008                               No data to determine dwell time
                                                                                                              Txns | Min | Max | Median | Stdev               May 12th Visit Depot Mr. Snow:
                                    Source: CCP Quality Inspection
                                                                                                     Total: 1153 2         9      4        2.9                • STO shipping discrepancies
                                    TDC had 286 containers backlogged
                                                                                                     Bagram: 53      2     9      9        0.9                • No validation prior to receipt trxn.
                                    CCP receives 20-40 containers per day (24x7)
                                                                                                     Balad: 339      2     2      4        0.8                • ERP records DDTP shipment
           SRA                      CCP processes 20 containers during day
                                         and 30 containers per night                                 Kuwait: 759 2         8      8        2.9                  regardless of error.
                                                                                                                                                              • No metrics to measure delivery
                                    Therefore running about 14.3 days backlog                                         Source: EPAT                              reliability against Depot req.
                                         [286 / (50-30)] = 14.3 days                                                  Data: 5/22/2008 – 6/6/2008
                                    No triwalls damaged during unloading                                                       Txns | Min | Max | Median | Stdev
                                    40% boxes are sent to black hole (no doc)
    Winner of the                   30% sent straight to QSU serviceable warehouse                                    Total: 353       1     9       11       3.7
                                    30% unserviceables are receipted with proper doc                                                                                            STO discrepancies
  SCC 2009 Award                                                                                                      Bagram: 52       5     5       5        0.0
                                    5 loaded flatbed trucks sat from 1330 to 1430 waiting for MHE                     Balad: 238       9     11      11       0.9
         For                        Government owned containers are lower priority for unloading (notional)           Kuwait: 63       1     1       1        0.0
Operational Excellence                                                                                                                                                                     13


                                                                                                                                                          SRA PROPRIERTARY
                                    PRACTITIONER BASED – SOLDIER FOCUSED – ARFORGEN ENABLING
LMS Example of Aligning Metrics to Targets to Close Gaps
           PERFORMANCE ATTRIBUTE (GOALS)                   AFMC KEY PERFORMANCE INDICATOR                             COMPETITIVE POPULATION                          GAP

                                                                                                 Current      Parity        Advantage     Superior
               SCOR                AFMC                                     KPI                                                                           From CHIP      Opportunity
                                                                                                  State        10%             15%             20%
                                                                                                                                                                       139,128 TNMCS
                                                    Aircraft Availability                         91.0%       91.9%           92.3%        92.8%            1.8%
                              Improve Material                                                                                                                              Hours
                                Availability
                                                    Time Definite Delivery
             Reliability
                                                    MICAP Hours: MSD Items                                                                              141,862 MICAP 141,862 MICAP
                                                                                                 709,309     638,378          602,913     567,447
                                                    (FY04 Q1-Q3)                                                                                            Hours         Hours
EXTERNAL




                             Improve Customer
                                Satisfaction        MICAP Hours: GSD Items                                                                              239,542 MICAP 239,542 MICAP
                                                                                                 1,197,709   1,077,938       1,018,053    958,167
                                                    (FY04 Q1-Q3)                                                                                            Hours         Hours

                                                    Customer Wait Time: MSD Items                  4.19        3.87            3.71            3.55       0.32 Days         0.32 Days
           Responsiveness           N/A
                                                    Customer Wait Time: GSD Items                  TBD

                            Reduce End-to-End
              Flexibility                           Source Cycle Time (AQLT=ALT+PLT))              307         276             261          246            31 Days          31 Days
                               Cycle Time
                                                    Cost / Flying Hour: TOTAL
                                                                                                 $13,258     $11,933         $11,270      $10,607           $1,989       $492,816,287
                                                    (AFTOC FY04 Actuals)

                                                      a. Cost / Flying Hour: Mission Personnel    $4,765      $4,288          $4,050      $3,812            $715         $177,075,483

                                                      b. Cost / Flying Hour: Unit-Level
                                                                                                  $1,426      $1,283          $1,212      $1,141            $214         $52,963,799
                            Cost Effective Supply     Consumption, excluding AVFUEL
INTERNAL




                Cost
                             Chain Operations
                                                      c. Cost / Flying Hour: AVFUEL               $1,652      $1,487          $1,405      $1,322            $248         $61,391,470

                                                      d. Cost / Flying Hour: Depot-Level Maint
                                                                                                  $2,594      $2,334          $2,205      $2,075            $389         $96,379,168
                                                      (not DLR)
                                                      e. Cost / Flying Hour: Contractor,
                                                                                                  $2,822      $2,540          $2,399      $2,258            $423         $104,857,674
                                                      Sustaining, & Indirect Support

                Asset               N/A                                     N/A                                                                              $0
                                                                                                                                                                                        14


                                                                                                                                                      SRA PROPRIERTARY
                                    PRACTITIONER BASED – SOLDIER FOCUSED – ARFORGEN ENABLING
Performance Based Lifecycle Management (PBLM©)

                          Product
                          Manager




Government
              P            BL              M
                                       Product
             Product     Product        Product
                                       Support
             Support     Support        Support
                                      Integrator
             Manager     Integrator    Provider                Happy
                                                               Place




                         Customer
                                                                        15


                                                     SRA PROPRIERTARY
Integrate & Synchronize Acquisition, Logistics & Technology


• LCM GOALS                                          RDT&E, PA $$$             OMA, AWCF $$$


                                                         Life Cycle Cost
 –   Overcome culture of “Acquisition                     COMMITTED                 $40B+ in
                                                                                      FY08
     then Logistics”                       100


 –   Reduce Life Cycle Cost
                                                             Shift




                                           CUM PERCENT
 –   Optimized decision making                           ACTUAL FUNDS                28.6% of
                                                            SPENT                        the
 –   Affordability Benefits                                                            Army’s
                                                                                       budget
 –   Increased sustainability                       0
                                                         A     B           C
                                                                            YEARS
 –   Better Responsiveness to                                RDT&E             Supportability

     Customer Requirements
                                                                   PRODUCTION

 –   Equip and Sustain                                               OPERATION & SUPPORT


 –   Better, Faster, & Cheaper

         What can we leverage to help address these problems?
                                                                                                          16


                                                                                       SRA PROPRIERTARY
What is Performance Based Logistics?



            It’s all about                   It’s not about

           Buying Results                    Buying Resources
                                    Not
Provider Assumes Responsibility              Buyer assumes responsibility for
Buyer wants a solution that works            performance results

      Using Performance                      Using Design
                                    Not
          Specifications                     Specifications
                                             Defining the Process and
    Buying a Solution or                     Methods to achieve a pre-
                                    Not
              Outcome                        determined course of
                                             action
             Assigning                       Assigning Responsibility
    Responsibility to the           Not      to the Requiring
               Provider                      Organization                            17


                                                                  SRA PROPRIERTARY
LIFECYCLE
                                                                                                                                             LMS View of PBLM CONOPS


                                               1                                2                            3                                 4                              5
               GOALS




                                           INCREASE                          REDUCE                       IMPROVE                           REDUCE                    INTEGRATE / REDUCE
                                        Mission Reliability          Logistics Response Time        Operational Availability            Cost Per Unit Usage              Logistics Footprint


                                                   6
             OBJECTIVES




                                                                                                         7                                                     8
             LIFE CYCLE




                                                ENABLE                                         OPTIMIZE AND CONTROL                                ESTABLISH CLEAR LINKAGES
                              Effective LCM strategies and mechanisms                       End to End LCM performance,                           Between process performance and LCM
                                 that promote, foster and direct LCM                    Proactively responding to non-immediate                    Objectives, for day to day monitoring,
                                           improvements                                          and immediate issues                                    execution and redirection
             RESPONSIBILITY




                                    9                             10                          11                        12                           13                        14
                                ADVOCATE                       SUPPORT                     CONDUCT                  INFLUENCE                    STANDARDIZE                PREPARE
                                LCM interests                     LCM                    LCM constraint         Buy/repair priorities              and consolidate          and present
                                 with players                  improvement                 analysis               and execution                   reqs. and reports        formal reviews



                                   15                          16                   17                 18                         19                                       20
               APPROACH




                                 MANAGE                      DEFINE              MEASURE            ANALYZE                     REALIZE                                 CONTROL
                               LCM operations              or understand             LCM                 the                       LCM                                      LCM
                                to a strategic                  LCM                process          performance                   process                                 Process
                                business plan                 process            performance            data                   improvements                             performance
             COMPETENCIES
               PROCESS




                                    21                                              22                                            23                    24                25                 26
                                   EQUIP                                         ANALYZE                                       ADVOCATE             INTEGRATE           MONITOR          INFLUENCE
                                  Strategic                                       Business                                       Business           Collaboration        Continuous             Team
                                  Business                                         process                                         case             & relationship        process               based
                                  planning                                       performance                                   development          management          improvement            thinking
               ENABLERS




                                                                                               29                        30
                                      27                                                                                                             31                          32
                                                                     28                      LCM                  Value propositions
                                   Executive                                                                                                         LCM                    Clear and
                                                                Organizational          standardization             For Weapons
                                 sponsorship                                                                                                        Process                 Consistent
                                                                  Construct             SCOR, DCOR,                   Systems
                                 for LCM role                                                                                                    transparency             communications
                                                                                            CCOR                  Data/input/output

                                                                                                                                               © 2009 SRA International. All rights reserved              18

® Registered Copyright of the Supply Chain Council, Inc.                                                                                                                SRA PROPRIERTARY
LMS PBLM Construct



                                         PM Oversight & Accountability

                                           (MONITORS) PERFORMANCE OUTCOMES

            PSI (EXECUTES)
Product Support                      Product Support                      Program
   Providers            PBA             Integrator          PBA           Manager       PBA               Customer
     (PSP)                                (PSI)                             (PM)
                   MOU
                              F
 Com                                 DLA                                                           MACOMs
                  MOA         L
 PSP1
                              E
                                     Com
                                                             Product Support
                                                                                                    FMS
Organic   SYSTEMS             X
                                    Supplier   SYSTEMS          Manager
                              I
 PSP2     SUBSYSTEMS
                              B
                                               SUBSYSTEMS        (PSM)
                                     AMC                                                            NATO
          COMPONENTS          I                COMPONENTS
 PSP3
                              L                                       Monitors                      Other
                              I     TRADOC
                                                                     Performance                   Services
 PSP4         PPP             T
                              Y      Other         Data                                             Other
                                    Services     Warehouse                                         Agencies
          (REDIRECTS)
                                  Business Case Analysis (Benchmarking)

                                                                                                                     19


                                                                                          SRA PROPRIERTARY
Senior Principal
                                                                                                               Lifecycle Management Solutions
                                                                                                Bob Daniell    bob_daniell@sra.com
                                                                                                               732‐861‐1487




               •        4 Years Regular Army 75th Rangers, 101st Airborne.
               •        25 Years Commercial Experience – Operations P&L, IT, 
                                 Supply Chain P&L, Management Consulting.
               •        Johnson & Johnson, Dun & Bradstreet, Siemens, Barnes & Noble, 
                          Supply Chain Associates, Total Plastics, Xelocity Ltd, SRA International. 
               •        6 Years implementing SCOR® best practices within DoD at operational levels.
                        (KC‐135, B‐52, A‐10, AFMC, PM CAS, CECOM LCMC)
               •        Has project led 18 SCOR SCE Implementations within industry and DOD.
                        (Siemens Warranty Management, B16 Class IX Retrograde)
               •        APICS Certified, L6S Master Black Belt, SCC Certified SCOR®/M, PBL Practitioner. 
               •        Chairperson for SCOR® SOURCE Technical Development Committee 1998‐1999.
               •        Chartered the SCC SCOR® Lean Six Sigma Convergence Forum in 2003.
               •        Two‐Time Winner of SCC Award for Operations Excellence (1998 and 2009).
               •        Currently Life Cycle Management Technical Program Lead for SRA International.
               •        International SCM experience in Haiti, China, Singapore, Germany, New Zealand)
               •        Something Unique About Me....



          Lacrosse Player, Founder, Coach, Referee, Author, Past Owner



                               1970


                                                                                                                                                20

® Registered Copyright of the Supply Chain Council, Inc.                                                      SRA PROPRIERTARY
Bob Daniell
Senior Principal
Lifecycle Management Solutions
bob_daniell@sra.com
                                 Give Us A Call
732‐861‐1487




                                                     21


                                  SRA PROPRIERTARY

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Welcome to SRA LMS

  • 1. Lifecycle  Management Solutions 2/13/2010 1:26 PMJune 1 17, 2008
  • 2. Who is SRA? • A leading provider of technology and strategic  Our Vision: consulting services and solutions SRA aspires to be the • Serve public and private‐sector clients in  world’s best company in the national security, civil government, and  everything we do, global health markets guided by our unwavering commitment • Operations throughout the U.S. and Europe to honesty and service. • FY09 revenue of $1.65B – 88% as a prime contractor Our success is measured 91% win rate on recompetes by the value we bring to our clients and • Publicly traded company (NYSE: SRX) stakeholders, the careers we offer our • Founded in 1978; a deeply embedded culture  employees and the focused on creating real value for customers contributions we make • Employer of choice for 6,900+ employees to our local and global communities. 2 SRA PROPRIERTARY
  • 3. SRA Market Demands Intel Counterterrorism Cyber PBL Performance Based Health IT Logistics Management Counterterrorism Cyber attacks DoD spending on PBL is Government to address the remains top Justice continue to grow expected to continue rising cost of health care Department concern growing at a rate of through significant 10.3% CAGR to reach investment in health IT $7.4B by 2013 3 SRA PROPRIERTARY
  • 4. Force Generation Drives All FORCE Generation Drives Demand-Side…. = Customer “Takt” Rate ….Requiring An Effective Supply-Side Response…. = PBL “Dynamics” ARFORGEN PBL Layer I COMPLIANCE LA ND PBL Layer II FO R GE CULTURE N 1 Details of the multi-echelon supply and value chain PBL Layer III SEAFORGEN1 Informed lead times required by each “For ARFORGEN we PROCESS supplier Manufacture Brigade 1 Combat Teams” EN Critical paths and specific bottlenecks ….therefore what is: RG Make to Stock? FO Actual days required to support a Make to Order? R supply chain, versus unsupported Engineer to Order? AI estimates 1 Notional Takt Time Planning drumbeat: How often completed units NEED to come out the end of the pipe – 4 as established by customer demand SRA PROPRIERTARY
  • 5. SRA Recent Company Awards and Recognition FORTUNE Magazine as One of the '100 Best Companies to Work For‘ (1999-2009) Washington Technology Top 100 Three Alliance for Workplace Awards: Excellent Place to Work | Health and Wellness Trailblazer | Ecoleadership Best Place to Work in Northeastern Pennsylvania, Large Company (Scranton) Bisnow Green Leadership Award Association of Marketing and Communications Professionals’ Annual Awards www.sra.com | SRA Headlines | SRA Annual Report Black Collegian Top 100 Employer Silver Sponsorship Appreciation Award for participating in the American Freedom Foundation Festival to raise awareness for U.S. veterans Quality-Assurance award for Era’s performance over a five-year period from the ENVIRO organization SRA selected as winner of Supply Chain Council’s 2009 Operational Excellence Award 5 SRA PROPRIERTARY
  • 6. SRA Lifecycle Management Solutions Offerings  • Command & Operations Center Engineering • Infrastructure Engineering and O&M Support • Command and Control Systems Engineering • Complex Systems Integration • Directory Services • Enterprise Architecture • Worldwide Technical Support • Network Managed Services • Netcentric Enterprise Services • Afloat Operations • Automated Identification Technology • Enterprise COTS Integration • Identity Management & Cross‐Credentialing • Lifecycle Management Support • Integrated Logistics Support • Industrial Base Support • Transportation & Logistics Systems • Modeling, Simulation and Analysis • Multimedia Training & Curriculum Development • Performance Based Logistics  • Cyber Security for the Supply Chain • Supply Chain Management • SETA Support • Web Development & Enterprise Portals 6 SRA PROPRIERTARY
  • 7. What LMS Does Primary Products and Services Logistics Optimization, Lifecycle Management, Supply Chain / Sustainment Excellence Performance Based Logistics (PBL) Sensei Lean Masters, Six Sigma Master Black Belts, Certified Instructors with the International Supply Chain Council Project / Program Management Professionals (PMP) OEM Logistics Services Background C-Level, VPs, Staff- and Line-level Managers, Logisticians Ops Managers, Engineers, Planners, Buyers, Sales and Mktg… 7 SRA PROPRIERTARY
  • 8. LMS Supply Chain Optimization 8 ® Registered Copyright of the Supply Chain Council, Inc. SRA PROPRIERTARY PRACTITIONER BASED – SOLDIER FOCUSED – ARFORGEN ENABLING
  • 9. LMS Value Proposition GAP 1 closes through Past Experience understanding Industry Standards and Norms customer value Standards of Competitors structure. Situational Requirements GAP 2 closes through greater commitment to Business Customer Expectations GAP 1 customer value. Expectations GAP 2 GAP 3 closes through better system alignment to reduce Customer Actual Service GAP 3 Customer GAP 5 Customer variability. Response Decisions Service GAP 4 closes through reliable delivery of GAP 4 service. Internal Customer Perception Perception of GAP 5 is closed by of Service Service reducing GAPs 1-4. 9 SRA PROPRIERTARY PRACTITIONER BASED – SOLDIER FOCUSED – ARFORGEN ENABLING
  • 10. LMS Performance Alignment Model Custo me r Intima cy Reliability Velocity What level of Responsiveness Flexibility Research Time Supply Chain Enable Make / Maintain Value Plan Design Performance Cost Sell Source Amend Material Assist Will Impact Relate Return t Information Deliver m en Op Integrate ge Customer, e ra tio an a n Contract M Supplier, al E c le xce cy Employee, l len L ife ce e ss oc Pr Behavior? As-Is Should-Be 10 SRA PROPRIERTARY PRACTITIONER BASED – SOLDIER FOCUSED – ARFORGEN ENABLING
  • 11. Why LMS Exists – To Help It’s Customers Become Faster, Better, Cheaper •Responsive •Agile Performance •Lean Level Loosely Coupled Supply Chains Agility “Flexibility and Adaptability” Integrated Supply Chains Velocity “Integration at the interface” Functional Supply Chains Effectiveness and Efficiency “Independent optimization” Performance Based Lifecycle Management 11 SRA PROPRIERTARY PRACTITIONER BASED – SOLDIER FOCUSED – ARFORGEN ENABLING
  • 12. LMS Supply Chain Optimization When you enable the Enterprise to examine its supply chain processes, analysis acting like Sonar, helps profile performance. It is only then that the real problems begin to surface 12 SRA PROPRIERTARY PRACTITIONER BASED – SOLDIER FOCUSED – ARFORGEN ENABLING
  • 13. LMS Time Trap Analysis Order Cycle Time: 117 Days (Air) ERP = 64 days 77.1 days or 66% 39.9 days or 34% Notional (EPAT Portal) 15 days 37.8 days 14.3 days est 10 days 2 days est. 4 days 9 days 1 days 23.4 days est .5 day 1 2 3 4 5 6 7 8 9 10 Turn In SSA Transfer CCP Receipt CCP Transfer POE Receipt POE Transfer POD Receipt POD Transfer Stow Receipt Depot Transfer SR2.1 DR2.4 D2.3 D2.4 DR2.3 DR2.4 DR2.3 DR2.4 DR2.3 DR2.4 12.8% 32.3% 12.2% 8.5% 1.7% 3.4% 7.7% .09% 20.0% .04% Source: Phase 3 Cycle Time Analysis Source: EPAT (electronic portal) Source: EPAT 90% of Turn Ins were done under 20 days 700-800 items per TCN Data: 5/22/2008 – 6/6/2008 4-8 triwalls per pallet Source: Phase 3 Cycle Time Analysis GTN shows can take up to 10 days to load Txns | Min | Max | Median | Stdev 3.75 hours to process asset Header create vs ship / receipt discrepancies Total: 290 1 1 1 0.0 1-4 days for pickup depending on loads Bagram: 52 1 1 1 0.0 3 Transportation Consolidation Points No Source to validate time from CCP to POE Balad: 238 1 1 1 0.0 have no RIC designation Estimates 1-3 days Kuwait: N/A 2 8 8 2.9 Loading Containers (20 and 40 footers) Source: EPAT No Source Big SSAs like WVE are loading containers Data: 5/22/2008 – 6/6/2008 No data to determine dwell time Txns | Min | Max | Median | Stdev May 12th Visit Depot Mr. Snow: Source: CCP Quality Inspection Total: 1153 2 9 4 2.9 • STO shipping discrepancies TDC had 286 containers backlogged Bagram: 53 2 9 9 0.9 • No validation prior to receipt trxn. CCP receives 20-40 containers per day (24x7) Balad: 339 2 2 4 0.8 • ERP records DDTP shipment SRA CCP processes 20 containers during day and 30 containers per night Kuwait: 759 2 8 8 2.9 regardless of error. • No metrics to measure delivery Therefore running about 14.3 days backlog Source: EPAT reliability against Depot req. [286 / (50-30)] = 14.3 days Data: 5/22/2008 – 6/6/2008 No triwalls damaged during unloading Txns | Min | Max | Median | Stdev 40% boxes are sent to black hole (no doc) Winner of the 30% sent straight to QSU serviceable warehouse Total: 353 1 9 11 3.7 30% unserviceables are receipted with proper doc STO discrepancies SCC 2009 Award Bagram: 52 5 5 5 0.0 5 loaded flatbed trucks sat from 1330 to 1430 waiting for MHE Balad: 238 9 11 11 0.9 For Government owned containers are lower priority for unloading (notional) Kuwait: 63 1 1 1 0.0 Operational Excellence 13 SRA PROPRIERTARY PRACTITIONER BASED – SOLDIER FOCUSED – ARFORGEN ENABLING
  • 14. LMS Example of Aligning Metrics to Targets to Close Gaps PERFORMANCE ATTRIBUTE (GOALS) AFMC KEY PERFORMANCE INDICATOR COMPETITIVE POPULATION GAP Current Parity Advantage Superior SCOR AFMC KPI From CHIP Opportunity State 10% 15% 20% 139,128 TNMCS Aircraft Availability 91.0% 91.9% 92.3% 92.8% 1.8% Improve Material Hours Availability Time Definite Delivery Reliability MICAP Hours: MSD Items 141,862 MICAP 141,862 MICAP 709,309 638,378 602,913 567,447 (FY04 Q1-Q3) Hours Hours EXTERNAL Improve Customer Satisfaction MICAP Hours: GSD Items 239,542 MICAP 239,542 MICAP 1,197,709 1,077,938 1,018,053 958,167 (FY04 Q1-Q3) Hours Hours Customer Wait Time: MSD Items 4.19 3.87 3.71 3.55 0.32 Days 0.32 Days Responsiveness N/A Customer Wait Time: GSD Items TBD Reduce End-to-End Flexibility Source Cycle Time (AQLT=ALT+PLT)) 307 276 261 246 31 Days 31 Days Cycle Time Cost / Flying Hour: TOTAL $13,258 $11,933 $11,270 $10,607 $1,989 $492,816,287 (AFTOC FY04 Actuals) a. Cost / Flying Hour: Mission Personnel $4,765 $4,288 $4,050 $3,812 $715 $177,075,483 b. Cost / Flying Hour: Unit-Level $1,426 $1,283 $1,212 $1,141 $214 $52,963,799 Cost Effective Supply Consumption, excluding AVFUEL INTERNAL Cost Chain Operations c. Cost / Flying Hour: AVFUEL $1,652 $1,487 $1,405 $1,322 $248 $61,391,470 d. Cost / Flying Hour: Depot-Level Maint $2,594 $2,334 $2,205 $2,075 $389 $96,379,168 (not DLR) e. Cost / Flying Hour: Contractor, $2,822 $2,540 $2,399 $2,258 $423 $104,857,674 Sustaining, & Indirect Support Asset N/A N/A $0 14 SRA PROPRIERTARY PRACTITIONER BASED – SOLDIER FOCUSED – ARFORGEN ENABLING
  • 15. Performance Based Lifecycle Management (PBLM©) Product Manager Government P BL M Product Product Product Product Support Support Support Support Integrator Manager Integrator Provider Happy Place Customer 15 SRA PROPRIERTARY
  • 16. Integrate & Synchronize Acquisition, Logistics & Technology • LCM GOALS RDT&E, PA $$$ OMA, AWCF $$$ Life Cycle Cost – Overcome culture of “Acquisition COMMITTED $40B+ in FY08 then Logistics” 100 – Reduce Life Cycle Cost Shift CUM PERCENT – Optimized decision making ACTUAL FUNDS 28.6% of SPENT the – Affordability Benefits Army’s budget – Increased sustainability 0 A B C YEARS – Better Responsiveness to RDT&E Supportability Customer Requirements PRODUCTION – Equip and Sustain OPERATION & SUPPORT – Better, Faster, & Cheaper What can we leverage to help address these problems? 16 SRA PROPRIERTARY
  • 17. What is Performance Based Logistics? It’s all about It’s not about Buying Results Buying Resources Not Provider Assumes Responsibility Buyer assumes responsibility for Buyer wants a solution that works performance results Using Performance Using Design Not Specifications Specifications Defining the Process and Buying a Solution or Methods to achieve a pre- Not Outcome determined course of action Assigning Assigning Responsibility Responsibility to the Not to the Requiring Provider Organization 17 SRA PROPRIERTARY
  • 18. LIFECYCLE LMS View of PBLM CONOPS 1 2 3 4 5 GOALS INCREASE REDUCE IMPROVE REDUCE INTEGRATE / REDUCE Mission Reliability Logistics Response Time Operational Availability Cost Per Unit Usage Logistics Footprint 6 OBJECTIVES 7 8 LIFE CYCLE ENABLE OPTIMIZE AND CONTROL ESTABLISH CLEAR LINKAGES Effective LCM strategies and mechanisms End to End LCM performance, Between process performance and LCM that promote, foster and direct LCM Proactively responding to non-immediate Objectives, for day to day monitoring, improvements and immediate issues execution and redirection RESPONSIBILITY 9 10 11 12 13 14 ADVOCATE SUPPORT CONDUCT INFLUENCE STANDARDIZE PREPARE LCM interests LCM LCM constraint Buy/repair priorities and consolidate and present with players improvement analysis and execution reqs. and reports formal reviews 15 16 17 18 19 20 APPROACH MANAGE DEFINE MEASURE ANALYZE REALIZE CONTROL LCM operations or understand LCM the LCM LCM to a strategic LCM process performance process Process business plan process performance data improvements performance COMPETENCIES PROCESS 21 22 23 24 25 26 EQUIP ANALYZE ADVOCATE INTEGRATE MONITOR INFLUENCE Strategic Business Business Collaboration Continuous Team Business process case & relationship process based planning performance development management improvement thinking ENABLERS 29 30 27 31 32 28 LCM Value propositions Executive LCM Clear and Organizational standardization For Weapons sponsorship Process Consistent Construct SCOR, DCOR, Systems for LCM role transparency communications CCOR Data/input/output © 2009 SRA International. All rights reserved 18 ® Registered Copyright of the Supply Chain Council, Inc. SRA PROPRIERTARY
  • 19. LMS PBLM Construct PM Oversight & Accountability (MONITORS) PERFORMANCE OUTCOMES PSI (EXECUTES) Product Support Product Support Program Providers PBA Integrator PBA Manager PBA Customer (PSP) (PSI) (PM) MOU F Com DLA MACOMs MOA L PSP1 E Com Product Support FMS Organic SYSTEMS X Supplier SYSTEMS Manager I PSP2 SUBSYSTEMS B SUBSYSTEMS (PSM) AMC NATO COMPONENTS I COMPONENTS PSP3 L Monitors Other I TRADOC Performance Services PSP4 PPP T Y Other Data Other Services Warehouse Agencies (REDIRECTS) Business Case Analysis (Benchmarking) 19 SRA PROPRIERTARY
  • 20. Senior Principal Lifecycle Management Solutions Bob Daniell bob_daniell@sra.com 732‐861‐1487 • 4 Years Regular Army 75th Rangers, 101st Airborne. • 25 Years Commercial Experience – Operations P&L, IT,  Supply Chain P&L, Management Consulting. • Johnson & Johnson, Dun & Bradstreet, Siemens, Barnes & Noble,  Supply Chain Associates, Total Plastics, Xelocity Ltd, SRA International.  • 6 Years implementing SCOR® best practices within DoD at operational levels. (KC‐135, B‐52, A‐10, AFMC, PM CAS, CECOM LCMC) • Has project led 18 SCOR SCE Implementations within industry and DOD. (Siemens Warranty Management, B16 Class IX Retrograde) • APICS Certified, L6S Master Black Belt, SCC Certified SCOR®/M, PBL Practitioner.  • Chairperson for SCOR® SOURCE Technical Development Committee 1998‐1999. • Chartered the SCC SCOR® Lean Six Sigma Convergence Forum in 2003. • Two‐Time Winner of SCC Award for Operations Excellence (1998 and 2009). • Currently Life Cycle Management Technical Program Lead for SRA International. • International SCM experience in Haiti, China, Singapore, Germany, New Zealand) • Something Unique About Me.... Lacrosse Player, Founder, Coach, Referee, Author, Past Owner 1970 20 ® Registered Copyright of the Supply Chain Council, Inc. SRA PROPRIERTARY
  • 21. Bob Daniell Senior Principal Lifecycle Management Solutions bob_daniell@sra.com Give Us A Call 732‐861‐1487 21 SRA PROPRIERTARY