1. San Francisco CIO Roundtable 24 th June 2011 Hosted by Bob Concannon & Kristen Badgley Global CIO & IT Officers Practice Guest speaker: Graham Waller VP & Executive Partner Executive Programs (EXP)

2. Korn/Ferry Hosts Bob Concannon – Senior Client Partner Bob brings to Korn/Ferry over 10 years of technology executive search experience, leading numerous CIO and CTO searches across industries. Bob leads searches in the software and IT communities on assignments for clients in the areas of cloud, mobility and enterprise software. Prior to his current position, Bob served as the managing director of another global executive search firm, leading the technology practice, U.S. Additionally, he led the firm’s global technology vertical for seven years, coordinating worldwide search activity in the technology sector with Fortune 100 top accounts. He has been a guest lecturer at The University of California Berkeley and Stanford University. Bob holds a bachelor’s degree from the University of the Pacific. Mark Polansky – Senior Client Partner & MD of the CIO & IT Officers Practice for North America . With more than 25 years of IT executive search experience, Mark has extensively recruited senior IT leaders across a wide range of industry sectors. Before entering the search field, he spent 11 years in IT organizations engaged in the development, support and marketing of information systems in the financial services and higher education sectors. Mark previously taught computer science at Pratt Institute, Brooklyn College, and Southern Connecticut State University. He currently serves on the advisory board of Columbia University's executive graduate program in IT management. Mark holds a a master’s degree in computer science from Pratt Institute and a bachelor’s degree in mathematics and electrical engineering from Union College.

3. Our guest speaker Graham Waller – Vice President & Executive Partner, Gartner Executive Programs. Graham serves as a trusted adviser to CIOs assisting them maximize IT value, hone their leadership skills and forge winning relationships. He is a co-author of Gartner’s latest book (The CIO Edge: Seven Leadership Skills You Need to Drive Results - Harvard Review Press, 2010) and is a faculty member on Gartner’s CIO Academy. He came to Gartner as part of the firm’s acquisition of META Group, where he led CIO-level research on transformational change. For more than 20 years Graham has focused on driving business results from IT-enabled transformation, holding senior leadership positions within end-user and IT service provider Fortune 100 companies. Graham earned a bachelor’s degree in electrical engineering from the University of Liverpool and a certification in e-business strategy from the University of Chicago.

4. Delivering Results at the Intersection of Management Systems and CIO Leadership Superior Business Outcomes Leading People Management Systems Strategy Leadership High Performing Culture Processes Metrics Governance Inspiring Others Followership

8. Delivering High Value Requires High Leadership Competency " No amount of technology can replace the power of motivated and energized people. That's particularly true if your mission is to make a real difference as CIO, to create value via applying IT, to becoming a true strategic partner for the company versus having IT be relegated to a 'commodity' function. If that's your goal — and it is mine — people are central to transforming the way we do business. IT becomes more of a people business than a technology one. That's why my first focus is on people." Filippo Passerini, P resident; Global Business Services & CIO, P&G

9. Delivering High Value Requires High Leadership Competency “ There is only one thing that creates an environment which will get people jazzed. Leadership . How you create your incentive programs; how you recognize and reward them; how you develop them. The pace, the tone, everything you do winds up at your financial results through the pathway of how your people behave. That “a ha” moment completely changed the way I looked at leading, because I realized it starts with the people. Financial results are trailing indicators.” Randy Spratt, CTO & CIO McKesson

11. 2. Lead Differently Than You Think, Think Analytically, Act Collaboratively Source: Korn/Ferry International. "Fast forward to the Board meeting: The proposal was accepted and we received a standing ovation. Why? Because we took the time to understand the most important motivations and priorities of each Executive Committee member. It was not easy, some were from AXA and some from the acquired company, but ultimately it was very successful because it was not my proposal, it was the proposal of the Executive Committee members.“ Pascal Buffard, CEO, AXA Group Solutions Top 20% of leaders Bottom 20% of leaders Task Task Task Intellectual Intellectual Participative Participative Social Social Social Supervisor Manager Director VP Executive Supervisor Manager Director VP Executive

20. The CIO Edge: Seven Leadership Skills You Need to Drive Results