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Explaining Complex Stuff So People Understand It

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Barbara Nixon
Barbara Nixon

Five things to keep in mind when explaining complex concepts

NegóciosEducaçãoTecnologia
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EXPLAINING COMPLEX STUFF SO PEOPLE UNDERSTAND IT Barbara Nixon & Brad Bock Shiloh Technologies
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EXPLAIN JARGON.
JARGON • Why do we use jargon? • What is some jargon that is specific to our company? • When is it okay to use jargon with customers?
BEGIN WITH THE END IN MIND
IRST LET THEM FAIL. First Attempt In Learning
CHUNK THE CONTENT.
READ YOUR AUDIENCE.
LEARNING STYLES
SO FAR . . .  Explain jargon  Begin with the end in mind  Let them fail  Chunk the content  Read your audience
Explaining Complex Stuff So People Understand It
Explaining Complex Stuff So People Understand It

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Explaining Complex Stuff So People Understand It

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  1. Oreo Trivia
  2. Photo Credit: http://www.flickr.com/photos/21067003@N07/3365544980/
  3. Photo Credit: http://www.flickr.com/photos/24498687@N03/2337526359/
  4. FAIL = First Attempt at LearningPhoto Credit: Far Side Cartoon