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Building Online Communities for
                          NPOs & VWOs




                                 Bernard Leong
                                    Partner, Thymos Capital
                              & Co-Founder, SGEntrepreneurs.com
                                 http://www.bernardleong.com




Saturday, November 21, 2009
Outline
   •       Online Communities in a nutshell

   •       Social Networks & Non-Profit
           Organizations/Voluntary Welfare
           Organizations

   •       Leveraging on Existing Social
           Networks: Oxfam & Facebook

   •       Building your own SNS: Kiva.Org

   •       Discussion



Saturday, November 21, 2009
Strategic Objectives of NPOs & VWOs

     • Delivers programs and
             services for public benefit.
     • Fundraising for a specific
             objective.
     • Create Public Awareness
     • Disaster Relief

Saturday, November 21, 2009
Online Communities
Saturday, November 21, 2009
Interaction via Digital Communication Channels rather
                       than Face to Face


Saturday, November 21, 2009
Saturday, November 21, 2009
Leveraging on Existing Large Social
                              Networks, e.g. Facebook


Saturday, November 21, 2009
User Specific         Community Tools



                    User Profile
                                                   Activity Feed
                 Status Messaging
                                              Groups, Pages, Causes
                     Invitation
                                               Social Bookmarking
                Connection Request
                                           (Tag, Share, Like, Comment)
                Contacts Importer
                                                 Remote Connect
                 Private Messaging
                                         (FB/Google/Open ID Connect)
                  Wall/Testimonial
                                             Third Party Applications
                       Notes
                                              (Utilities and Games)
              Photo & Video Uploading




Saturday, November 21, 2009
Saturday, November 21, 2009
Saturday, November 21, 2009
Saturday, November 21, 2009
Saturday, November 21, 2009
Kiva.Org Story
         •      Founded by Matt Flannery
                & Jessica Jackley in 2004
                during a visit in East Africa

         •      Peer to Peer Microlanding
                Site grown to an online
                community with social
                networking features.

         •      Mission: Connect people
                thru lending for the sake
                of alleviating poverty



Saturday, November 21, 2009
Source: Kiva.org
Saturday, November 21, 2009
Saturday, November 21, 2009
Saturday, November 21, 2009
Saturday, November 21, 2009
•       Total value of Loans so far: US
           $102M

   •       Number of Kiva Lenders: 595K

   •       187 Countries, 257K Entrepreneurs

   •       Current Repayment Rate: 98.04%

   •       Average total amount per lender
           (includes reloaned funds): $173.16

   •       Average number of loads per
           lender: $4.97



Saturday, November 21, 2009
Saturday, November 21, 2009
Issues to Consider
      • Registering/Login on a SNS is a chore now. Use Open
             ID/Google/Facebook Connect if you plan to build a
             social network.
      • Community Engagement must have a way to
             transition into the offline space.
      • Online Communities as the means for activism.

Saturday, November 21, 2009
One Last Thing: Any Local Examples?

Saturday, November 21, 2009
Saturday, November 21, 2009

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Building Online Communities for Non Profit Organizations

  • 1. Building Online Communities for NPOs & VWOs Bernard Leong Partner, Thymos Capital & Co-Founder, SGEntrepreneurs.com http://www.bernardleong.com Saturday, November 21, 2009
  • 2. Outline • Online Communities in a nutshell • Social Networks & Non-Profit Organizations/Voluntary Welfare Organizations • Leveraging on Existing Social Networks: Oxfam & Facebook • Building your own SNS: Kiva.Org • Discussion Saturday, November 21, 2009
  • 3. Strategic Objectives of NPOs & VWOs • Delivers programs and services for public benefit. • Fundraising for a specific objective. • Create Public Awareness • Disaster Relief Saturday, November 21, 2009
  • 5. Interaction via Digital Communication Channels rather than Face to Face Saturday, November 21, 2009
  • 7. Leveraging on Existing Large Social Networks, e.g. Facebook Saturday, November 21, 2009
  • 8. User Specific Community Tools User Profile Activity Feed Status Messaging Groups, Pages, Causes Invitation Social Bookmarking Connection Request (Tag, Share, Like, Comment) Contacts Importer Remote Connect Private Messaging (FB/Google/Open ID Connect) Wall/Testimonial Third Party Applications Notes (Utilities and Games) Photo & Video Uploading Saturday, November 21, 2009
  • 13. Kiva.Org Story • Founded by Matt Flannery & Jessica Jackley in 2004 during a visit in East Africa • Peer to Peer Microlanding Site grown to an online community with social networking features. • Mission: Connect people thru lending for the sake of alleviating poverty Saturday, November 21, 2009
  • 18. Total value of Loans so far: US $102M • Number of Kiva Lenders: 595K • 187 Countries, 257K Entrepreneurs • Current Repayment Rate: 98.04% • Average total amount per lender (includes reloaned funds): $173.16 • Average number of loads per lender: $4.97 Saturday, November 21, 2009
  • 20. Issues to Consider • Registering/Login on a SNS is a chore now. Use Open ID/Google/Facebook Connect if you plan to build a social network. • Community Engagement must have a way to transition into the offline space. • Online Communities as the means for activism. Saturday, November 21, 2009
  • 21. One Last Thing: Any Local Examples? Saturday, November 21, 2009