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Social Media: !
It’s Not Just a
Buzzword
Anymore
Cupids Arrow:
Thoughtful Engagement to Acquire Donors
www.blackbaud.com/npexperts
Meet	
  the	
  #npEXPERTS	
  
#npEXPERTS	
  
Frank	
  Barry	
  
	
  
Digital	
  marke7ng	
  director	
  at	
  
Blackbaud.	
  Frank	
  has	
  spent	
  10	
  
years	
  helping	
  nonprofits	
  use	
  
the	
  Internet	
  for	
  digital	
  
communica7on,	
  social	
  media,	
  
and	
  fundraising	
  so	
  they	
  can	
  
focus	
  on	
  changing	
  the	
  world.	
  
	
  	
  
	
  
@franswaa	
  
	
  
www.npengage.com	
  
Social	
  Stats	
  
•  As	
  of	
  January	
  2014,	
  74%	
  of	
  online	
  adults	
  use	
  social	
  networking	
  
sites.	
  
	
  
•  42%	
  of	
  online	
  adults	
  use	
  mul7ple	
  social	
  networking	
  sites.	
  
	
  	
  
•  There	
  are	
  now	
  over	
  1.15	
  billion	
  Facebook	
  users.	
  Note:	
  The	
  user	
  base	
  is	
  
aging,	
  45%	
  of	
  Internet	
  users	
  aged	
  65+	
  use	
  Facebook.	
  
	
  	
  
•  Pinterest	
  (21%)	
  is	
  now	
  more	
  popular	
  than	
  TwiXer	
  (18%)	
  among	
  Internet	
  
users.	
  Older	
  women	
  are	
  the	
  most	
  ac7ve	
  on	
  Pinterest.	
  
	
  	
  
•  40%	
  of	
  cell	
  phone	
  owners	
  use	
  a	
  social	
  networking	
  site	
  on	
  their	
  phone,	
  and	
  
28%	
  do	
  so	
  on	
  a	
  typical	
  day.	
  
	
  	
  
	
  	
  
hXp://www.pewinternet.org/fact-­‐sheets/social-­‐networking-­‐fact-­‐sheet/	
  
	
  
hXp://www.searchenginejournal.com/growth-­‐social-­‐media-­‐2-­‐0-­‐infographic/77055/	
  
	
  
 Gen	
  Y	
  and	
  Gen	
  X	
  are	
  the	
  Future	
  
 	
  Not	
  Big	
  Givers	
  (31%)	
  
 Growth	
  Opportunity	
  
 World	
  Wide	
  Web	
  
47%	
  /	
  40%	
  gave	
  through	
  the	
  world	
  wide	
  web.	
  
But	
  you’ve	
  got	
  to	
  get	
  people	
  there…	
  
•  Search	
  Engine	
  Op7miza7on	
  
•  Social	
  sharing	
  (G+,	
  Authorship,	
  etc)	
  
•  Google	
  Adwords	
  ($10k	
  grant)	
  
•  Retarge7ng	
  (*Facebook)	
  
•  And	
  much	
  more	
  (social	
  ads,	
  display,	
  etc)	
  	
  
55%	
  of	
  Gen	
  Y	
  follow	
  chari7es	
  on	
  social	
  media;	
  with	
  29%	
  saying	
  
that	
  social	
  media	
  is	
  an	
  extremely	
  important	
  way	
  to	
  stay	
  in	
  touch.	
  	
  
	
  
	
  Socially	
  Connected	
  
6	
  Tips	
  to	
  Boost	
  Social	
  Media	
  Engagement	
  
•  Pick	
  the	
  right	
  social	
  network	
  to	
  focus	
  on.	
  
•  Make	
  it	
  someone's	
  job	
  –	
  at	
  least	
  part	
  of	
  the	
  7me.	
  
•  Know	
  what	
  your	
  audience	
  is	
  looking	
  for	
  –	
  what	
  
type	
  of	
  content/communica7ons	
  do	
  they	
  value?	
  
•  Be	
  consistent	
  and	
  give	
  it	
  7me	
  to	
  grow.	
  
•  Use	
  images	
  and	
  videos	
  as	
  much	
  as	
  possible.	
  	
  
•  Highlight	
  people,	
  the	
  work	
  you	
  do	
  and	
  the	
  impact	
  
you	
  make.	
  
 Mobile,	
  mobile,	
  mobile…	
  
98%	
  /	
  86%	
  use	
  a	
  mobile	
  as	
  their	
  only	
  phone	
  and	
  62%	
  /	
  47%	
  would	
  give	
  
a	
  dona7on	
  to	
  a	
  nonprofit	
  on	
  a	
  mobile	
  device.	
  
 Fundraising	
  on	
  behalf	
  of…	
  
43%	
  /	
  46%	
  have	
  fundraised	
  on	
  behalf	
  of	
  a	
  nonprofit.	
  
Email	
  SLll	
  King	
  
hXp://marke7ngland.com/wp-­‐content/ml-­‐loads/2012/01/infographic_abs_final.png	
  
hXps://www.blackbaud.com/nonprofit-­‐resources/onlinemarke7ngstudy	
  	
  
 The	
  Welcome	
  Series	
  …	
  
 Results	
  MaNer	
  …	
  
www.blackbaud.com/appeals	
  	
  
Download	
  the	
  new	
  …	
  
Fundraising	
  Appeals	
  Guide	
  
Ques7ons?	
  
www.blackbaud.com/npexperts

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Social Media isn't a Buzzword Anymore: Nonprofit Edition

  • 1. Social Media: ! It’s Not Just a Buzzword Anymore Cupids Arrow: Thoughtful Engagement to Acquire Donors www.blackbaud.com/npexperts
  • 3. #npEXPERTS   Frank  Barry     Digital  marke7ng  director  at   Blackbaud.  Frank  has  spent  10   years  helping  nonprofits  use   the  Internet  for  digital   communica7on,  social  media,   and  fundraising  so  they  can   focus  on  changing  the  world.         @franswaa     www.npengage.com  
  • 4. Social  Stats   •  As  of  January  2014,  74%  of  online  adults  use  social  networking   sites.     •  42%  of  online  adults  use  mul7ple  social  networking  sites.       •  There  are  now  over  1.15  billion  Facebook  users.  Note:  The  user  base  is   aging,  45%  of  Internet  users  aged  65+  use  Facebook.       •  Pinterest  (21%)  is  now  more  popular  than  TwiXer  (18%)  among  Internet   users.  Older  women  are  the  most  ac7ve  on  Pinterest.       •  40%  of  cell  phone  owners  use  a  social  networking  site  on  their  phone,  and   28%  do  so  on  a  typical  day.           hXp://www.pewinternet.org/fact-­‐sheets/social-­‐networking-­‐fact-­‐sheet/     hXp://www.searchenginejournal.com/growth-­‐social-­‐media-­‐2-­‐0-­‐infographic/77055/    
  • 5.
  • 6.
  • 7.
  • 8.
  • 9.  Gen  Y  and  Gen  X  are  the  Future  
  • 10.    Not  Big  Givers  (31%)  
  • 12.
  • 13.
  • 14.  World  Wide  Web   47%  /  40%  gave  through  the  world  wide  web.  
  • 15.
  • 16. But  you’ve  got  to  get  people  there…   •  Search  Engine  Op7miza7on   •  Social  sharing  (G+,  Authorship,  etc)   •  Google  Adwords  ($10k  grant)   •  Retarge7ng  (*Facebook)   •  And  much  more  (social  ads,  display,  etc)    
  • 17. 55%  of  Gen  Y  follow  chari7es  on  social  media;  with  29%  saying   that  social  media  is  an  extremely  important  way  to  stay  in  touch.        Socially  Connected  
  • 18.
  • 19.
  • 20.
  • 21. 6  Tips  to  Boost  Social  Media  Engagement   •  Pick  the  right  social  network  to  focus  on.   •  Make  it  someone's  job  –  at  least  part  of  the  7me.   •  Know  what  your  audience  is  looking  for  –  what   type  of  content/communica7ons  do  they  value?   •  Be  consistent  and  give  it  7me  to  grow.   •  Use  images  and  videos  as  much  as  possible.     •  Highlight  people,  the  work  you  do  and  the  impact   you  make.  
  • 22.  Mobile,  mobile,  mobile…   98%  /  86%  use  a  mobile  as  their  only  phone  and  62%  /  47%  would  give   a  dona7on  to  a  nonprofit  on  a  mobile  device.  
  • 23.
  • 24.
  • 25.  Fundraising  on  behalf  of…   43%  /  46%  have  fundraised  on  behalf  of  a  nonprofit.  
  • 26.
  • 27. Email  SLll  King   hXp://marke7ngland.com/wp-­‐content/ml-­‐loads/2012/01/infographic_abs_final.png  
  • 28.
  • 31.
  • 33.
  • 34.
  • 35. www.blackbaud.com/appeals     Download  the  new  …   Fundraising  Appeals  Guide