1. Chapter 12 Power & Politics

3. Concept of Power Zone of Indifference - the range in which attempts to influence a person will be perceived as legitimate & will be acted on without a great deal of thought Managers strive to expand the zone of indifference Zone of Indifference Zone of Indifference

10. Etzioni’s Power Analysis Amitai Etzioni, Modern Organizations , 1964, pp..... 59-61. Englewood Cliffs: Prentice Hall. Type of Membership Type of Power Alienative Calculative Moral Normative Utilitarian Coercive

13. Korda’s Power Symbols Power - there are more people who inconvenience themselves on your behalf than there are people on whose behalf you would inconvenience yourself Furnishings Time # on Stand-by

15. Effective Political Characteristics

16. Influence Tactics Upward Influence the boss Downward Influence an employee Lateral Influence a coworker Consultation Rational persuasion Inspirational appeals Ingratiation Upward appeals Coalition tactics Exchange tactics Pressure

21. Sharing Power: Empowerment Empowerment: sharing power in such a way that individuals learn to believe in their ability to do the job!

22. Empowerment’s Dimensions Meaning - fit between the work role and the employee’s values and beliefs Self-determination - having control over the way one does one’s work Impact - belief that one’s job makes a difference within the organization Competence - belief that one has the ability to do the job well E 2

24. Employee Empowerment Grid Point D Mission Defining Point B Task Setting Point E Self-management Point C Participatory Empowerment Point A No Decision Imple- mentation Follow-up Alternative Choice Alternative Evaluation Alternative Development Problem Identification Decision-Making Authority over Job Content Decision-Making Authority over Job Context Amitai Etzioni, Modern Organizations , 1964, pp.... 59-61. Englewood Cliffs: Prentice Hall. Problem Identification Alternative Evaluation Alternative Development Alternative Choice Imple- mentation Follow-up