30. “…nobody notices offers they do not
get. And if these absent opportunities
start following certain social patterns
(for example not offering them to
certain races, genders or sexual
preferences) they can have a deep civil
rights effect.”
Anders Sandberg, Oxford University
49. We’re bad at this
Mistake correlation for causality
Seek truthiness rather than fact
Find patterns where they don’t exist
Easily swayed by tone
Side with our tribes
Dig in and ignore new evidence
52. “All truth passes through three
stages. First it is ridiculed.
Second, it is violently
opposed. Third, it is accepted
as being self-evident.”
Arthur Schopenhauer, philosopher (1788-1860)
107. “Most organizational change
efforts still underperform, fail,
or make things worse.”
Walter McFarland, This is your brain on organizatinal change, October, 2012, Harvard Business Review
108. “A person’s reaction to
organizational change ‘can be so
excessive and immediate, that some
researchers have suggested it may
be easier to start a completely
new organization than to try to
change an existing one.’”
Kenneth Thompson and Fred Luthans