1. Creative Concept www.creativeconcept.com Prepared by: Arvind Sharma(8) Bhavna Yadav(11) Tarun Chandra(57) www.creativeconcept.com

2. Contents 1 Case Overview 2 Seven Questions based on Case Q&A 3 Planting Site 4

4. Good quality product resulted in good reputation

5. Company started selling to retail outlet

6. Need to produce more for satisfying growing demand of standard product

7. Single Manufacturing process for both standard & Custom furniture

8. Processing time & craftspeople shared for manufacturing Custom & standard furniture

10. Increasing sales resulted in company’s growth

13. Management of resources: Manpower , raw material

14. Inventory management

15. More Emphasis on automating the production process

17. Quality : Customer expect product to be of high quality and reliability

18. Cost : Customer demands lowest possible cost with maximum satisfaction

20. Increasing Warehouse cost

21. Sales & revenue has increased as demand for custom & standard furniture was rising

22. Longer delivery time would have resulted in loss of customer.

26. 75% of dollar value means -75% of total Revenue (in terms of dollars)

27. Revenue ratio- Custom: Standard - 75:25 > 3:1

28. Sales ratio- Custom: Standard - 60:40 >3:2

30. SPM: These machines are made for specific operations job. Can not be used for any other production operation. These are customized as per the requirement of operations.

31. Flexible machines are which can be changed as per the requirement of operation process.

33. Semi automated machines –these machines requires partial manual process to operate and partially automatic.