Public relations is no longer just about media relations but about connecting with people directly. It involves seven key areas including media relations, advertising, publicity, public affairs, issues/crisis management, lobbying, and investor relations. Successful public relations now requires integrating social media strategies to identify target audiences, create communication messages and incentives, measure return on investment, and plan future engagement. Developing a measurable public relations plan involves setting goals, objectives with specific targets and timeframes, and tactics to implement strategies.