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A TOUR OF THE
LIBRARY OF THE
FUTURE
       Bethan Ruddock @bethanar AWHILES
       2012
The library of 2020

•   The foyer: library as place
•   The stacks: what will be on the
    shelves?
•   The computer cluster: e-information
    provision
•   The back office: the catalogue
The foyer: library as place




      Image used under a CC licence from http://www.flickr.com/photos/tzhaya/5462222662/
Not all stamping books &
‘shhhhh’
                                                           ... but they do have their place!

                                                           Face-to-face interactions allow you
                                                           to:
                                                           • Connect with your users
                                                           • Form relationships
                                                           • Gather feedback

                                                           And ‘shhh’-ing?
                                                           • Creating a good working
                                                             environment for your users

   The Nancy Pearl Librarian action figure, from http://www.mcphee.com/shop/products/Librarian-Action-Figure.html
Libraries as learning spaces




  Alan Gilbert Learning Commons at the University of Manchester http://www.library.manchester.ac.uk/aboutus/projects/aglc/
Library as place in 2020?




Images used under CC licences from http://www.flickr.com/photos/jhoweaa/327651705/ and http://www.iconarchive.com/show/colorflow-icons-by-
                                                         tribalmarkings/wi-fi-icon.html
Where’s the librarian?

                                                Here?                                      Embedded
                                                                                           librarianship:

                                                                                           Working
                                                                                           within multi-
                                                                                           disciplinary
                                                                                           teams




Image used under a CC licence from http://www.flickr.com/photos/armymedicine/6300225700/
The big question



Will ‘library as place’
     remain key?
The stacks: what will be on the
 shelves?

Rise of e-information

Will print books/journals
disappear?

Will subscriptions
continue? Or will Open
Access rule?


           Image used under a CC licence from http://www.flickr.com/photos/simplerich/2471580861/
Full-text at your fingertips




      Image used under a CC licence from http://www.flickr.com/photos/western4uk/438611927/
Reliability?


                                                                          War and Peace by Leo Tolstoy

                                                                          Version prepared for the Barnes
                                                                          & Noble Nook by Superior
                                                                          Formatting publishing




Screenshot from http://www.geek.com/articles/gadgets/b-n-ebooks-nookd-2012065/
Language barriers




Taken from Doncaster West PCT’s Glossary of Yorkshire Medical Terms http://regmedia.co.uk/2006/04/24/glossary_for_international_recruits.pdf
Reliability/authenticity
•   How do you know the text you’re getting is the text
    the author intended?
•   Where might errors have crept in?
    •   Unintentional errors
    •   Malicious errors
•   How to detect?
    •   Checksums
    •   Digitally signed PDFs
    •   Contact the authors
    •   Expertise!
Access issues




      Loading, please wait
Cost




  Institutions reporting journal subscription fees as
  ‘unsustainable’
  Is Open Access the way forward?

Harvard announcement: http://isites.harvard.edu/icb/icb.do?keyword=k77982&pageid=icb.page498032&pageContentId=icb.pagecontent1061869
Role of the librarian?

               A legitimate site?

               Elly O’Brien & Lisa Hutchins noticed:
               • URL (http://www.rescancer.com/)
               • No information about who runs the site
               • Incorrect tags: article about lung cancer
                   tagged cervical cancer
               • Contact is a hotmail email address
               • No author or journal information
               • Charging for freely available articles
               • Domain owner owns hundreds of other
                   domains
               • Look at source code: website built using
                   free tools; does it contain hidden
                   spam/SEO links?
The big question


  Is Open Access the way
         forward?
The computer cluster: e-
information
•   How will users access e-information?
    •   Desktops?
    •   Phones?
    •   E-readers?
    •   Tablets?
    •   ???
•   Research from Pew: 85% of those who don’t own
    an ereader and 81% of those who don’t own a
    tablet have no plans to buy one
    http://pewinternet.org/Presentations/2012/Jun/SUNY-Libraries.aspx
Computer clusters: the past




Image from Big Lottery Fund Research Issue 7 The People’s Network: evaluation summary http://www.biglotteryfund.org.uk/er_eval_peoples_network_evaluation_summary_uk.pdf
Computer clusters: the present




  Image of Amsterdam Library used under a CC licence from http://www.flickr.com/photos/piet_musterd/2730906433/
Computer clusters: the future?




     Image used under a CC licence from http://www.flickr.com/photos/currybet/344024653/
Equal access for all?




     Image used under a CC licence from http://www.flickr.com/photos/pigstyave/2735970994/
Barriers to access
•   No subscriptions
•   Access control problems/authentication
•   Sites blocked
    •   Twitter, flickr, Facebook, youtube, blogs
•   Content blocked
    •   ‘inappropriate’
•   Differing levels of resource & access levels
    •   Eg from Summon to library catalogue
Where will scholarly communication
 happen?

                                  Blogs, forums, social media &
                                  discussion sites, Q&A sites, publisher
                                  sites, comment sections, cloud storage
                                  ...




... video chats, webinars,
twitter chats, vlogs, podcasts,
repositories, conference
livestreams, wikis,
colloborative bookmarking,
tag clouds...
The big question


How will information be delivered
          in the future?
The back office: cataloguing
                     Cataloguing: vital for
                     resource discovery?

                     Predictions:
                     • Rise in copy-, collective-,
                        and collaborative-
                        cataloguing
                     • Share records – for free?
                     • Fewer specialist
                        cataloguers – mainly for
                        rare/special
                     • Roles for consortia:
                        subject/sector/user-
                        specific
Cataloguing: alternatives?
•   Full-text search & text mining
    •   Where allowed by publishers
    •   Where includable in catalogue
•   Semantic search
    •   Still ‘learning’
•   Linked data/semantic web
    •   Not at saturation point
•   Link in external resources
    •   APIs, RSS feeds, metadata
And if we don’t...?
The catalogue should:
•   Add value
•   Be:
    •   Comprehensive
    •   User-friendly
    •   Knowledge-base
•   Contain:
    •   ‘Grey’ literature
    •   Recommender functions
    •   Expert advice
                         Image used under a CC licence from http://www.flickr.com/photos/kevharb/5466078785/
The big question

  Name one key feature of the
 health library catalogue of 2020
Where have we been?

•   The foyer: library as place: study space
•   The stacks: what will be on the shelves?:
    more e-, less print
•   The computer cluster: e-information
    provision: opening up access
•   The back office: the catalogue: fewer
    cataloguers, more curators
And the librarian?

•   New ways to find out about and connect
    with users
•   Research:
    • Market research
    • Ethnographic/observational
    • Statistics and logs
Become the resource




     Image used under a CC licence from http://www.flickr.com/photos/benchilada/6674045235/
Become the resource




    Image used under a CC licence from http://www.flickr.com/photos/russell_reno/500304827/
Become the resource




     Image used under a CC licence from http://www.flickr.com/photos/pkz/6222862929/
Become a colleague




    Image used under a CC licence from http://www.flickr.com/photos/kalexanderson/4728391136/
@bethanar
bethaninfoprof.wordpress.com
bethan.ruddock@manchester.ac.uk

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A tour of the library of the future

  • 1. A TOUR OF THE LIBRARY OF THE FUTURE Bethan Ruddock @bethanar AWHILES 2012
  • 2. The library of 2020 • The foyer: library as place • The stacks: what will be on the shelves? • The computer cluster: e-information provision • The back office: the catalogue
  • 3. The foyer: library as place Image used under a CC licence from http://www.flickr.com/photos/tzhaya/5462222662/
  • 4. Not all stamping books & ‘shhhhh’ ... but they do have their place! Face-to-face interactions allow you to: • Connect with your users • Form relationships • Gather feedback And ‘shhh’-ing? • Creating a good working environment for your users The Nancy Pearl Librarian action figure, from http://www.mcphee.com/shop/products/Librarian-Action-Figure.html
  • 5. Libraries as learning spaces Alan Gilbert Learning Commons at the University of Manchester http://www.library.manchester.ac.uk/aboutus/projects/aglc/
  • 6. Library as place in 2020? Images used under CC licences from http://www.flickr.com/photos/jhoweaa/327651705/ and http://www.iconarchive.com/show/colorflow-icons-by- tribalmarkings/wi-fi-icon.html
  • 7. Where’s the librarian? Here? Embedded librarianship: Working within multi- disciplinary teams Image used under a CC licence from http://www.flickr.com/photos/armymedicine/6300225700/
  • 8. The big question Will ‘library as place’ remain key?
  • 9. The stacks: what will be on the shelves? Rise of e-information Will print books/journals disappear? Will subscriptions continue? Or will Open Access rule? Image used under a CC licence from http://www.flickr.com/photos/simplerich/2471580861/
  • 10. Full-text at your fingertips Image used under a CC licence from http://www.flickr.com/photos/western4uk/438611927/
  • 11. Reliability? War and Peace by Leo Tolstoy Version prepared for the Barnes & Noble Nook by Superior Formatting publishing Screenshot from http://www.geek.com/articles/gadgets/b-n-ebooks-nookd-2012065/
  • 12. Language barriers Taken from Doncaster West PCT’s Glossary of Yorkshire Medical Terms http://regmedia.co.uk/2006/04/24/glossary_for_international_recruits.pdf
  • 13. Reliability/authenticity • How do you know the text you’re getting is the text the author intended? • Where might errors have crept in? • Unintentional errors • Malicious errors • How to detect? • Checksums • Digitally signed PDFs • Contact the authors • Expertise!
  • 14. Access issues Loading, please wait
  • 15. Cost Institutions reporting journal subscription fees as ‘unsustainable’ Is Open Access the way forward? Harvard announcement: http://isites.harvard.edu/icb/icb.do?keyword=k77982&pageid=icb.page498032&pageContentId=icb.pagecontent1061869
  • 16.
  • 17. Role of the librarian? A legitimate site? Elly O’Brien & Lisa Hutchins noticed: • URL (http://www.rescancer.com/) • No information about who runs the site • Incorrect tags: article about lung cancer tagged cervical cancer • Contact is a hotmail email address • No author or journal information • Charging for freely available articles • Domain owner owns hundreds of other domains • Look at source code: website built using free tools; does it contain hidden spam/SEO links?
  • 18. The big question Is Open Access the way forward?
  • 19. The computer cluster: e- information • How will users access e-information? • Desktops? • Phones? • E-readers? • Tablets? • ??? • Research from Pew: 85% of those who don’t own an ereader and 81% of those who don’t own a tablet have no plans to buy one http://pewinternet.org/Presentations/2012/Jun/SUNY-Libraries.aspx
  • 20. Computer clusters: the past Image from Big Lottery Fund Research Issue 7 The People’s Network: evaluation summary http://www.biglotteryfund.org.uk/er_eval_peoples_network_evaluation_summary_uk.pdf
  • 21. Computer clusters: the present Image of Amsterdam Library used under a CC licence from http://www.flickr.com/photos/piet_musterd/2730906433/
  • 22. Computer clusters: the future? Image used under a CC licence from http://www.flickr.com/photos/currybet/344024653/
  • 23. Equal access for all? Image used under a CC licence from http://www.flickr.com/photos/pigstyave/2735970994/
  • 24. Barriers to access • No subscriptions • Access control problems/authentication • Sites blocked • Twitter, flickr, Facebook, youtube, blogs • Content blocked • ‘inappropriate’ • Differing levels of resource & access levels • Eg from Summon to library catalogue
  • 25. Where will scholarly communication happen? Blogs, forums, social media & discussion sites, Q&A sites, publisher sites, comment sections, cloud storage ... ... video chats, webinars, twitter chats, vlogs, podcasts, repositories, conference livestreams, wikis, colloborative bookmarking, tag clouds...
  • 26. The big question How will information be delivered in the future?
  • 27. The back office: cataloguing Cataloguing: vital for resource discovery? Predictions: • Rise in copy-, collective-, and collaborative- cataloguing • Share records – for free? • Fewer specialist cataloguers – mainly for rare/special • Roles for consortia: subject/sector/user- specific
  • 28. Cataloguing: alternatives? • Full-text search & text mining • Where allowed by publishers • Where includable in catalogue • Semantic search • Still ‘learning’ • Linked data/semantic web • Not at saturation point • Link in external resources • APIs, RSS feeds, metadata
  • 29. And if we don’t...?
  • 30. The catalogue should: • Add value • Be: • Comprehensive • User-friendly • Knowledge-base • Contain: • ‘Grey’ literature • Recommender functions • Expert advice Image used under a CC licence from http://www.flickr.com/photos/kevharb/5466078785/
  • 31. The big question Name one key feature of the health library catalogue of 2020
  • 32. Where have we been? • The foyer: library as place: study space • The stacks: what will be on the shelves?: more e-, less print • The computer cluster: e-information provision: opening up access • The back office: the catalogue: fewer cataloguers, more curators
  • 33. And the librarian? • New ways to find out about and connect with users • Research: • Market research • Ethnographic/observational • Statistics and logs
  • 34. Become the resource Image used under a CC licence from http://www.flickr.com/photos/benchilada/6674045235/
  • 35. Become the resource Image used under a CC licence from http://www.flickr.com/photos/russell_reno/500304827/
  • 36. Become the resource Image used under a CC licence from http://www.flickr.com/photos/pkz/6222862929/
  • 37. Become a colleague Image used under a CC licence from http://www.flickr.com/photos/kalexanderson/4728391136/